View all comments (1) Hi Shona Thank you for providing Touchstone's Edinburgh office with a review, it's much apprciated. I'm pleased that all went smoothly during your recent move and hope that you are enjoying your new home. Thanks again. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Katie I'm very sorry to see that you have been experiencing maintenance issues with your property. Please could you contact me: [email protected] with details of any outstanding issues and I will take this up with the relevant property team. I look forward to hearing from you. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Matt Thank you for taking the time to review the great customer service that you received recently from Yasmine in our Milton Keynes office. I am pleased that Yasmine was able to resolve your repairs quickly and efficiently. Since joinging Touchstone, Yasmine has consistently shown great communication and customer service skills but it's always great when this is acknowledged by our customers, so thanks again. Best wishes in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Tina Thank you for taking the time to provide a review of the service that you received from Lynsey during your father's recent move. Yes, it can be stressful which is why Lynsey works so hard to ensure that matters progress as smoothly as possible for our customers. Best wishes to your father in his new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Carol Thank you for your 5* rating and positive review of the service you received from Jon Lock recently, it's much appreciated. I am pleased that Jon was able to resolve your repairs promptly for you. Thanks again. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Renee Thank you for taking the time to provide a 5 Star rating. I'm delighted that you were pleased with Touchstone's service and that you would recommend us to others. Thanks again. Kind regards Penny Graham Touchstone ...

View all comments (1) Thank you for taking the time to review the service that you recently received from Yasmine in our Milton Keynes office. Yasmine takes pride in providing our customers with an excellent rental experience from start to finish. Good luck in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Jack Thank you for taking the time to provide a review of our service. More specifically, the service that you have received from my colleague, Shaun Moffat. I am delighted to see that Shaun was able to provide you with a positive experience of Touchstone's management. It is always very pleasing to be able to report such positive feedback to our property managers, so thank you. Best wishes in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Thanks for your review of the service that you've received recently from my colleague Yasmine in the Milton Keynes office. Yasmine provides our customers with great customer service and excels in keeping our customers up to date, so it's always great to feed back our customer comments. Thanks again for taking the time to review our service, it's much appreciated. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi John Thank you so much for your wonderful review of our service and more specifically, the customer service provided by my colleague, Lynsey. Since joining Touchstone, Lynsey has consistently provided our customers with an excellent rental experience during what can be a busy time. Thanks again for taking the time to review our service, it is much appreciated and it is always great to be able to feed back such positive comments to both Lynsey and the Retirement Rentals team. Kind re ...

View all comments (1) Wow! Thank you for your wonderful review of both Yasmine and the rest Team in Milton Keynes. Yasmine has been consistently recognised by our customers for her excellent customer service, which is great to see. Thanks again. Best wishes in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Thank you for your glowing commendation of my colleague, Yasmine. Having worked with Yasmine for a several months now, I have found her to be friendly, helpful and very efficient, a fantastic addition to our Milton Keynes team. It really is great to be able to feed back these reviews to the property managers and team, so thank you. Best wishes in your new home. kind regards Penny Graham Touchstone ...

View all comments (1) Hi Ms Williams Thank you for your wonderful review of our service and particularly that of my colleague, Lee Joynson. Having worked with Lee for many years, I know him to be easy to talk to, helpful and efficient, so I'm pleased that this was your experience of Lee's service too. Thanks again Kind regards Penny Graham Touchstone ...

View all comments (1) Thank you so much for your wonderful review of the service you have received from me colleague, Yasmine. Since joining Touchstone, Yasmine has consistently shown that she is an excellent addition to our team in Milton Keynes. Thank you for taking the time to provide a review, it really is great to be able to feed back to the team such positive reviews. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Thank you for taking the time to review our service and more specifically that provided recently by my colleague, Yasmine, it's much appreciated. I pleased to see that Yasmine was able to resolve your issue promptly, keep you updated and follow up too. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Sehrish Thank you so much for taking the time to review Touchstone's service and particularly the service you received from my colleague, Kelly, it's much appreciated. Moving is always a busy time, so it's good to know that Kelly helped guide you smoothly through the process. Best wishes in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Steve Having read your review, I am very concerned by your comments. Please could you contact me direct: [email protected] with details of your property and who you have been dealing with so that I can take up this matter with the relevant team. I look forward to hearing from you as a matter of urgency. Kind regards Penny ...

View all comments (1) Hi Anna Thanks for taking the time to review the great service that you received from Yasmine recently. I'm pleased that Yasmine was able to resolve the issue for you so quickly and kept you updated. Since joining Touchstone, Yasmine has consistently provided our customers with great service, so I'm so delighted that Yasmine's efficiency and hard work is recognised. Thanks again. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Mel & Rob Thank you for providing your review of Touchstone's service but particularly the service you have received from my colleague, Amy, since moving into your new home. I am delighted to see that Amy made the moving process that little bit easier for you and kept you updated. I have always found Amy to be very friendly, helpful and hardworking, so it's great to see this recognised by our customers. Best wishes in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Darren Thank you for your wonderful feedback about my colleague in the Milton Keynes office, Yasmine. Since joining Touchstone, Yasmine has consistently provided our customers with great service but it is always pleasing when our customers tell us too! Thanks again. Best wishes in your new home. Penny Graham Touchstone ...

View all comments (1) Hi Emma Thank you for sharing your experience of our service and especially for your feedback regarding my colleague in the Milton Keynes office, Yasmine. I am delighted to see that Yasmine was able to arrange for your heating to be fixed quickly and that she kept you updated regularly. I have always found Yasmine to be both efficient and helpful but it's great when our customers find this too. Thank you. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Mrs Cattell Thank you for providing a review of the service provided by my colleague in the Milton Keynes office, Yasmine, it is much appreciated. From my experience, Yasmine is indeed both efficient and prompt but it is always pleasing to receive such feedback from our customers. So, thank you. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Kat I am sorry to see that you are experiencing problems with the maintenance in your building. Please could you contact me directly via [email protected] with details of your property and any outstanding issues you may have and I will escalate the matter with the property management team. I look forward to hearing from you. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Andy Wow! Thanks for ranking Yasmine in our Milton Keynes office a Superstar, that's great! From my own interactions with Yasmine I have found her to be both prompt and efficient but it's brilliant to see this recognised by our customers too, so thank you. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Charlene Thank you for taking the time to provide feedback about our service, especially for your comments about your property manager, Jade Grant, it's much appreciated. Since joining Touchstone, Jade has consistently provided our customers with great service, so to see her work recognised by a customer is very pleasing. Thank you. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Enzo Thank you for providing your wonderful review of the service provided by my colleague, Susan Lywood. Having worked with Susan for a few years, I know that she works hard to provide her customers with a friendly and efficient service but it's always great to see this acknowledged, so thank you. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Charlotte Thank you for taking the time to provide a review for our Touchstone, it's much appreciated. I am delighted to see that you have found both Sammy & Nicola to be both helpful and polite. I will happily pass on your comments about the service provided to both the team and our Leadership team. Thanks again. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi James Thank you for taking the time to provide a review of our service to date. I am sorry that your initial attempts to resolve your issue were not successful but I'm delighted to see that Harry has now concluded the matter to your satisfaction. Thanks again, all feedback is gratefully received. Kind regards Penny Graham Touchstone ...