5 Star Review
Mar 15,2019
By:
'Siobhan'
Mar 15,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: Yes
Postcode: EX16
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Rent PCM: £575
Postcode: EX16
0
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Katy has been great and so glad she is now in charge of our property. From enquiries my brother and I sent too years ago have now been answered and sorted within 2 weeks!...
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“Amazing help from first point of contact. Kept up to date with every aspect of my tenancy....”
5 Star Review
Mar 15,2019
By:
'Shona'
Mar 15,2019
Branch: Edinburgh, 1 Hay Aveune
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH5
Branch: Edinburgh, 1 Hay Aveune
Lettings (as a Tenant)
Postcode: EH5
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From the first point of my tenancy I have been kept up to date and have been able to contact them directly. As this is the first time I have had a mid market property I had lots of questions. I always received a quick ...
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“I am still waiting for repairs to be done...”
1 Star Review
Mar 15,2019
By:
'Katie'
Mar 15,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: G13
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Postcode: G13
1
people found
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Moved in to flat 21.1.19 and there hasn't been a week that some kind of repair needs done...
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Comment on agent fees
Money for nothing
1
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“Friendly, helpful, efficient...”
5 Star Review
Mar 12,2019
By:
'Matt'
Mar 12,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: MK12
0
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Yasmine has been a pleasure to deal with, always very professional, courteous and prompt to reply. I had a couple of small maintenance issues when first moving in which Yasmine arranged to be sorted very quickly. Thanks very much!...
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Comment on agent fees
Fees are very reasonable compared to other properties I viewed in Milton Keynes
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5 Star Review
Mar 12,2019
By:
'Tina'
Mar 12,2019
Branch: Bath, Retirement Rentals, 2 Crescent Office ParkClarks Way
Services: They manage our building
Would you recommend?: Yes
Postcode: L23
Branch: Bath, Retirement Rentals, 2 Crescent Office ParkClarks Way
They manage our building
Postcode: L23
0
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Lynsey was really helpful during my father's house move. It was quite a stressful time and she helped us through the process....
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“Carpet and other repair issues....”
5 Star Review
Mar 12,2019
By:
'Mrs'
Mar 12,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: WF17
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: WF17
0
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I would like to thank Jon lock for his speedy conclusion to the repairs in my flat. This is the best service I have had dealing with Touchstone, he is also friendly, kind and courteous....
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Comment on agent fees
N/A
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“summarise experience...”
5 Star Review
Mar 12,2019
By:
'Renee'
Mar 12,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B54
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Postcode: B54
0
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I was very pleased with the service I received and would defiantly recommend the agents to others in the future....
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“Thanks for the speedy process...”
5 Star Review
Mar 06,2019
By:
'Yasmin'
Mar 06,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: MK12
0
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The termination of my tenancy agreement was handled professionally and swiftly by Yasmine, there were no problems at all. Thanks...
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5 Star Review
Mar 04,2019
By:
'Jack'
Mar 04,2019
Branch: Edinburgh, 1 Hay Aveune
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: EH15
Branch: Edinburgh, 1 Hay Aveune
Lettings (as a Tenant)
Rent PCM: £600
Postcode: EH15
0
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After our initial landlord was an absolute nightmare to deal with, Shaun has been such a relief to have as our property manager.
All of the problems we reported when we first moved in that were never dealt with he got to work on straight ...
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“Brilliant communication and service...”
5 Star Review
Mar 01,2019
By:
'Simon'
Mar 01,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: MK12
0
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Yasmine is my property manager in the property that I rent she always checks with me all is ok , and any minor issues I have had get resolved very fast. Thanks Yasmine ....
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“Pacey and efficient service...”
5 Star Review
Mar 01,2019
By:
'John'
Mar 01,2019
Branch: Bath, Retirement Rentals, 2 Crescent Office ParkClarks Way
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: PR3
Branch: Bath, Retirement Rentals, 2 Crescent Office ParkClarks Way
Lettings (as a Tenant)
Rent PCM: £750
Postcode: PR3
0
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Lynsey made our process as easy and quick as possible which was important as we were under time pressures to locate a place for a family member. Unfailingly polite and enthusiastic, she made a real and positive difference. Whatever was promised stage by stage was ...
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Comment on agent fees
Good
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“5 stars from start to finish...”
5 Star Review
Feb 28,2019
By:
'Ellie'
Feb 28,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK6
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: MK6
0
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Yasmine has been absolutely amazing from start to finish, after having terrible service from a competitor estate agent - Yasmine has reassured me that there are people that genuinely care in this industry! She always replies promptly, answers every query and question and is extremely ...
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Comment on agent fees
Best and most reasonable agent fees I have seen in MK
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“Friendly and professional...”
5 Star Review
Feb 27,2019
By:
'daughter'
Feb 27,2019
Branch: Bath, Retirement Rentals, 2 Crescent Office ParkClarks Way
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: GU29
Branch: Bath, Retirement Rentals, 2 Crescent Office ParkClarks Way
Lettings (as a Tenant)
Postcode: GU29
0
people found
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Lynsey has been very helpful and professional from my first call to the office. She has been very efficient and prompt with responses to queries, whilst remaining friendly and patient with us. Finding a retirement property for my in laws could have been very stressful, ...
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5 Star Review
Feb 21,2019
By:
'PJ'
Feb 21,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: MK12
0
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Thanks to Yasmine, moving into my new home has been seamless.
Consistency, reliability and great efforts have all lead to settling in rather quicker than anticipated.
Not only has she made sure that my home was spotless on arrival, but has also kept in contact ...
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5 Star Review
Feb 13,2019
By:
'A.Williams'
Feb 13,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Rent PCM: £670
Would you recommend?: Yes
Postcode: EH6
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Rent PCM: £670
Postcode: EH6
0
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I got in touch with Mr Lee Joynson by default.It was because I had to do one of those calls that you start dialling on Monday but not actually let ring through until it's Friday afternoon,and you finally worked up enough courage to ...
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5 Star Review
Feb 13,2019
By:
'Angeric'
Feb 13,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: MK12
0
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I just wanted to take the time to say that Jasmine is wonderful to work with, her patience and diligence has helped with every challenge we've been presented. It's an absolute pleasure....
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“Called about my heat not working...”
5 Star Review
Feb 04,2019
By:
'13'
Feb 04,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: MK12
0
people found
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Yasmine emailed me back with in minutes of my initial email. She not only made sure the job got done as soon as possible but she emailed back to follow up....
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5 Star Review
Feb 04,2019
By:
'Sehrish'
Feb 04,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M12
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Postcode: M12
0
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The whole process of renting the house has been amazing. Kelly kept us updated all the way through, she always replied to whatever questions we had. As first time tenants we were taken care of and knew we are in good hands.
Thank you so ...
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Comment on agent fees
We paid application fees. Although we would have liked 4 weeks rent deposit instead of 6 weeks
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“No heating or hot water...”
1 Star Review
Feb 02,2019
By:
'Steve'
Feb 02,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: FY3
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: FY3
1
people found
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I have rented via touchstone in various guises for a number of years now. I have to say their service has been consistent throughout this period - absolutely atrocious. Most recently my gas boiler was condemned (although it shouldnt have been) this was on Thursday 31...
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Comment on agent fees
N/a
1
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5 Star Review
Jan 31,2019
By:
'Anna'
Jan 31,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Rent PCM: £850
Postcode: MK12
0
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I recently contacted Yasmin regarding issue with the boiler. Had no heating or hot water, found this very distressing, especially because I am 36wks pregnant. Yasmin was an absolute star. She arranged few engineers who came by the end of afternoon and kept me updated ...
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Comment on agent fees
N/A
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5 Star Review
Jan 26,2019
By:
'Mel'
Jan 26,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: ST1
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Postcode: ST1
0
people found
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Amy has been fantastic with making this move as smooth as possible, she has kept us updated along the way. She has been very welcoming and friendly throughout this process. Thank you :)...
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Comment on agent fees
Reasonable
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5 Star Review
Jan 25,2019
By:
'Darren'
Jan 25,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Rent PCM: £995
Postcode: MK12
0
people found
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I would just like to thank Yasmine for all of her help since moving into Trevithick Court. There were a few things that needed resolving and Yasmine has been extremely helpful in getting these sorted, she is always polite and helpful and is a credit ...
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Comment on agent fees
No issues
0
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“Really efficient service...”
5 Star Review
Jan 25,2019
By:
'Emma'
Jan 25,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Rent PCM: £825
Postcode: MK12
0
people found
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Really great efficient service from Yasmine this week. I phoned Touchstone as my heating had stopped working - not what you want in really cold weather! She escalated the matter to Lonsdale who phoned me only 10 minutes or so later and sent someone out the ...
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Comment on agent fees
I've been renting my flat for over three years. I remember that the fees, while I could have done without them, were less than other agents' fees I had been quoted. I also appreciated Touchstone stating their fees clearly on their website - not all agents do this.
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5 Star Review
Jan 24,2019
By:
'Mrs'
Jan 24,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: MK12
0
people found
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Yasmine responded to my email Straight away. And the job got done very quickly. Every email I sent gets dealt with quickly and efficiently. So nice to finally have things done.Lee cattell...
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1 Star Review
Jan 24,2019
By:
'Kat'
Jan 24,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: NN1
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Rent PCM: £550
Postcode: NN1
1
people found
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absolutely awful. all installations in our building need sorting, water is dripping all around the building, fire alarm is being constantly tripped by homeless as well as water dripping on sensors. not much is being done. we are locked out of the building on regular ...
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people found
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5 Star Review
Jan 24,2019
By:
'Andy'
Jan 24,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: MK12
0
people found
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Yasmine has been a super star for my shower looked at in a fast and efficient fashion she's a credit to your company very impressive...
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5 Star Review
Jan 23,2019
By:
'Charlene'
Jan 23,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Rent PCM: £620
Would you recommend?: Yes
Postcode: G13
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Rent PCM: £620
Postcode: G13
0
people found
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I have to highly recommend jade as every time I have had to log a maintenace issue she responds so promptly and gets the job done as promised, good updates from her, since she took on all maintenace queries I never have to chase her ...
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Comment on agent fees
N/a
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“Move in to Touchstone's property...”
5 Star Review
Jan 23,2019
By:
'Enzo'
Jan 23,2019
Branch: London, 305 Grays Inn Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W92
Branch: London, 305 Grays Inn Road
Lettings (as a Tenant)
Postcode: W92
0
people found
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My partner and I recently moved in to a Touchstone's property.
Our experience has been a very pleasant and stress -free one, thanks to the professional and prompt arrangements managed by the property manager Susan Lywood. Susan has been very helpful, kind and attentive, making ...
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5 Star Review
Jan 22,2019
By:
'Charlotte'
Jan 22,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SG17
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: SG17
0
people found
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I would like to highlight to the director for the great work Sammy Black has done for us. I have been a very difficult person to deal with as we have had a lot of things that required attention in our property and she had ...
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5 Star Review
Jan 20,2019
By:
'james'
Jan 20,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: A96
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Landlord)
Postcode: A96
0
people found
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had tried a number of times to solve an issue with other operatives and failed !! Harry complements !! did solve it ,and quickly !!...
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