“5 stars from start to finish...”
5 Star Review
Feb 28,2019
By:
'Ellie'
Feb 28,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK6
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: MK6
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Yasmine has been absolutely amazing from start to finish, after having terrible service from a competitor estate agent - Yasmine has reassured me that there are people that genuinely care in this industry! She always replies promptly, answers every query and question and is extremely ...
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Comment on agent fees
Best and most reasonable agent fees I have seen in MK
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“Friendly and professional...”
5 Star Review
Feb 27,2019
By:
'daughter'
Feb 27,2019
Branch: Bath, Retirement Rentals, 2 Crescent Office ParkClarks Way
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: GU29
Branch: Bath, Retirement Rentals, 2 Crescent Office ParkClarks Way
Lettings (as a Tenant)
Postcode: GU29
0
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Lynsey has been very helpful and professional from my first call to the office. She has been very efficient and prompt with responses to queries, whilst remaining friendly and patient with us. Finding a retirement property for my in laws could have been very stressful, ...
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5 Star Review
Feb 21,2019
By:
'PJ'
Feb 21,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: MK12
0
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Thanks to Yasmine, moving into my new home has been seamless.
Consistency, reliability and great efforts have all lead to settling in rather quicker than anticipated.
Not only has she made sure that my home was spotless on arrival, but has also kept in contact ...
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5 Star Review
Feb 13,2019
By:
'A.Williams'
Feb 13,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Rent PCM: £670
Would you recommend?: Yes
Postcode: EH6
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Rent PCM: £670
Postcode: EH6
0
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I got in touch with Mr Lee Joynson by default.It was because I had to do one of those calls that you start dialling on Monday but not actually let ring through until it's Friday afternoon,and you finally worked up enough courage to ...
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5 Star Review
Feb 13,2019
By:
'Angeric'
Feb 13,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: MK12
0
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I just wanted to take the time to say that Jasmine is wonderful to work with, her patience and diligence has helped with every challenge we've been presented. It's an absolute pleasure....
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“Called about my heat not working...”
5 Star Review
Feb 04,2019
By:
'13'
Feb 04,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: MK12
0
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Yasmine emailed me back with in minutes of my initial email. She not only made sure the job got done as soon as possible but she emailed back to follow up....
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5 Star Review
Feb 04,2019
By:
'Sehrish'
Feb 04,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M12
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Postcode: M12
0
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The whole process of renting the house has been amazing. Kelly kept us updated all the way through, she always replied to whatever questions we had. As first time tenants we were taken care of and knew we are in good hands.
Thank you so ...
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Comment on agent fees
We paid application fees. Although we would have liked 4 weeks rent deposit instead of 6 weeks
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“No heating or hot water...”
1 Star Review
Feb 02,2019
By:
'Steve'
Feb 02,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: FY3
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: FY3
1
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I have rented via touchstone in various guises for a number of years now. I have to say their service has been consistent throughout this period - absolutely atrocious. Most recently my gas boiler was condemned (although it shouldnt have been) this was on Thursday 31...
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Comment on agent fees
N/a
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5 Star Review
Jan 31,2019
By:
'Anna'
Jan 31,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Rent PCM: £850
Postcode: MK12
0
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I recently contacted Yasmin regarding issue with the boiler. Had no heating or hot water, found this very distressing, especially because I am 36wks pregnant. Yasmin was an absolute star. She arranged few engineers who came by the end of afternoon and kept me updated ...
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Comment on agent fees
N/A
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5 Star Review
Jan 26,2019
By:
'Mel'
Jan 26,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: ST1
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Postcode: ST1
0
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Amy has been fantastic with making this move as smooth as possible, she has kept us updated along the way. She has been very welcoming and friendly throughout this process. Thank you :)...
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Comment on agent fees
Reasonable
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5 Star Review
Jan 25,2019
By:
'Darren'
Jan 25,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Rent PCM: £995
Postcode: MK12
0
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I would just like to thank Yasmine for all of her help since moving into Trevithick Court. There were a few things that needed resolving and Yasmine has been extremely helpful in getting these sorted, she is always polite and helpful and is a credit ...
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Comment on agent fees
No issues
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“Really efficient service...”
5 Star Review
Jan 25,2019
By:
'Emma'
Jan 25,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Rent PCM: £825
Postcode: MK12
0
people found
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Really great efficient service from Yasmine this week. I phoned Touchstone as my heating had stopped working - not what you want in really cold weather! She escalated the matter to Lonsdale who phoned me only 10 minutes or so later and sent someone out the ...
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Comment on agent fees
I've been renting my flat for over three years. I remember that the fees, while I could have done without them, were less than other agents' fees I had been quoted. I also appreciated Touchstone stating their fees clearly on their website - not all agents do this.
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5 Star Review
Jan 24,2019
By:
'Mrs'
Jan 24,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: MK12
0
people found
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Yasmine responded to my email Straight away. And the job got done very quickly. Every email I sent gets dealt with quickly and efficiently. So nice to finally have things done.Lee cattell...
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1 Star Review
Jan 24,2019
By:
'Kat'
Jan 24,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: NN1
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Rent PCM: £550
Postcode: NN1
1
people found
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absolutely awful. all installations in our building need sorting, water is dripping all around the building, fire alarm is being constantly tripped by homeless as well as water dripping on sensors. not much is being done. we are locked out of the building on regular ...
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1
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5 Star Review
Jan 24,2019
By:
'Andy'
Jan 24,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: MK12
0
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Yasmine has been a super star for my shower looked at in a fast and efficient fashion she's a credit to your company very impressive...
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5 Star Review
Jan 23,2019
By:
'Charlene'
Jan 23,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Rent PCM: £620
Would you recommend?: Yes
Postcode: G13
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Rent PCM: £620
Postcode: G13
0
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I have to highly recommend jade as every time I have had to log a maintenace issue she responds so promptly and gets the job done as promised, good updates from her, since she took on all maintenace queries I never have to chase her ...
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Comment on agent fees
N/a
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“Move in to Touchstone's property...”
5 Star Review
Jan 23,2019
By:
'Enzo'
Jan 23,2019
Branch: London, 305 Grays Inn Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W92
Branch: London, 305 Grays Inn Road
Lettings (as a Tenant)
Postcode: W92
0
people found
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My partner and I recently moved in to a Touchstone's property.
Our experience has been a very pleasant and stress -free one, thanks to the professional and prompt arrangements managed by the property manager Susan Lywood. Susan has been very helpful, kind and attentive, making ...
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5 Star Review
Jan 22,2019
By:
'Charlotte'
Jan 22,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SG17
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: SG17
0
people found
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I would like to highlight to the director for the great work Sammy Black has done for us. I have been a very difficult person to deal with as we have had a lot of things that required attention in our property and she had ...
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5 Star Review
Jan 20,2019
By:
'james'
Jan 20,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: A96
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Landlord)
Postcode: A96
0
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had tried a number of times to solve an issue with other operatives and failed !! Harry complements !! did solve it ,and quickly !!...
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“Great rental assistance...”
5 Star Review
Jan 18,2019
By:
'Anne'
Jan 18,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EX31
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: EX31
0
people found
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Jenna Higham has gone over and above in order to help my partner and I move house. It is so important to get immediate responses and kept fully up to date whenever possible and Jenna certainly has done this
Thank you...
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Comment on agent fees
Good
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“Very positive experience!...”
5 Star Review
Jan 18,2019
By:
'Mitch'
Jan 18,2019
Branch: London, 305 Grays Inn Road
Services: Lettings (as a Tenant)
Rent PCM: £2383
Would you recommend?: Yes
Postcode: N1
Branch: London, 305 Grays Inn Road
Lettings (as a Tenant)
Rent PCM: £2383
Postcode: N1
0
people found
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Caroline made our move into a new flat completely seamless. She was professional, responsive and friendly, and went out of her way to make sure everything went smoothly. Couldn't recommend her more highly - thanks Caroline!...
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“She needs a pay raise....”
4 Star Review
Jan 17,2019
By:
'Samuel'
Jan 17,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: MK12
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Postcode: MK12
0
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Yasmine is a joy to deal with, she doesn't mess about, she just gets the job done, not only is her manner excellent, she actually sounds and talks like a real human being. Top notch agent.
Bonus Fact: some say she can produce rainbow lasers ...
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“Great flat to live in...”
5 Star Review
Jan 15,2019
By:
'Jamie'
Jan 15,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Rent PCM: £460
Would you recommend?: Yes
Postcode: KA7
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Rent PCM: £460
Postcode: KA7
0
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I would thoroughly recommend this property fair rent quiet area conviently located close to local shops such as two shops a butchers and bakers...
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Comment on agent fees
Fees fair
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5 Star Review
Jan 13,2019
By:
'Amy'
Jan 13,2019
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Services: Lettings (as a Tenant)
Rent PCM: £910
Would you recommend?: Yes
Postcode: CR0
Branch: Milton Keynes, 55 Triangle Building, Wolverton Park Road
Lettings (as a Tenant)
Rent PCM: £910
Postcode: CR0
0
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So disappointed that I am not dealing with Dawn anymore, it's been 8 years and she is amazing. Not pleased with the change as I built up a great rapor with her. Not only was she friendly she always dealt with any issue I had so ...
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Comment on agent fees
Good
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“Top notch service from Sue Lywood at Touchstone...”
5 Star Review
Jan 13,2019
By:
'Steven'
Jan 13,2019
Branch: London, 305 Grays Inn Road
Services: Lettings (as a Tenant)
Rent PCM: £856
Would you recommend?: Yes
Postcode: SW1V
Branch: London, 305 Grays Inn Road
Lettings (as a Tenant)
Rent PCM: £856
Postcode: SW1V
0
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I recently moved in to one of Touchstone's properties and love the fact you have a direct line straight through to a property manager (in my case Sue Lywood) and no endless call waiting/options buttons. Proper customer service and she has been so quick ...
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Comment on agent fees
Good
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5 Star Review
Jan 10,2019
By:
'Amy'
Jan 10,2019
Branch: Edinburgh, 1 Hay Aveune
Services: Lettings (as a Tenant)
Rent PCM: £530
Would you recommend?: Yes
Postcode: EH14
Branch: Edinburgh, 1 Hay Aveune
Lettings (as a Tenant)
Rent PCM: £530
Postcode: EH14
0
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Shaun has been amazing from start to finish. Especially over the Christmas period he has went out his way to help me get my new flat in time for the new year. Very professional. I can't thank you guys enough....
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Comment on agent fees
Reasonable
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5 Star Review
Jan 08,2019
By:
'Sher'
Jan 08,2019
Branch: Bath, Retirement Rentals, 2 Crescent Office ParkClarks Way
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: SA6
Branch: Bath, Retirement Rentals, 2 Crescent Office ParkClarks Way
Lettings (as a Tenant)
Rent PCM: £795
Postcode: SA6
0
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I've dealt with a lot of agents for sales and rentals over the years and this was the best of all my experiences. Lynsey was so efficient and pleasant to deal with. She really helped us turn what could have been a stressful experience into ...
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5 Star Review
Jan 03,2019
By:
'JOHN'
Jan 03,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Rent PCM: £530
Would you recommend?: Yes
Postcode: G44
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Rent PCM: £530
Postcode: G44
1
people found
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I CONTACTED MR ROWLEY RE SECURITY PROBLEM AT PROPERTY. THE ISSUE WAS RESOLVED QUICKLY AND EFFICIENTLY. EXCELLENT SERVICE, MANY THANKS...
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1
people found
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4 Star Review
Jan 03,2019
By:
'Mido'
Jan 03,2019
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M21
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Postcode: M21
0
people found
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Over all it was a great experience. I'm moving to Manchester. Staff were timely responsive and very cooperative. It was a little bit confusing that I felt with another intermediate agent initially. However, I'm happy with the overall experience...
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“Kelly Egan - fantastic!!...”
5 Star Review
Dec 27,2018
By:
'John'
Dec 27,2018
Branch: Bath, 2 Crescent Office Park Clarks Way
Services: Lettings (as a Tenant)
Rent PCM: £635
Would you recommend?: Yes
Postcode: EH5
Branch: Bath, 2 Crescent Office Park Clarks Way
Lettings (as a Tenant)
Rent PCM: £635
Postcode: EH5
0
people found
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I would like to pass on my sincere thanks to Kelly Egan who has always proved to be very helpful and has supported me with a number of issues whilst always reaming professional and courteous.
Kelly fulfills promises and acts on all my request in ...
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N/A
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