99% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property ...
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Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.
We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property related matters and services in Residential and Commercial Sales, Lettings and Management, Surveys and Professional Valuations.
Collectively our team has over 200 years of relevant property experience. We think that makes us pretty special!! We have extensive local knowledge and a vast network of contacts to assist in all property matters, with our senior team fully qualified and members of associations to include RICS, NAEA and ARLA.
Customer service is key - our people are personable, friendly and qualified in delivering exceptional service every time. Moving home can be a particularly emotive time and we hold the hands of our clients (as much as they want us to) steering them through the process whether you are buying, selling or renting.
Marketing and technology - Professional photography, virtual tours, the latest cloud based agency software, high quality brochures, and extensive website advertising on property portals to include www.rightmove.co.uk and www.OnTheMarket.com are just some of the things we offer.
We are one of the few truly independent agencies with exceptional results in all aspects of our business and that is why we have been handpicked by the Relocation Agent Network to work amongst their national network of over 600 selected likeminded independent agents.
What sets us apart is our truly independent status, the many years of experience and our Passion For Property.
We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property related matters and services in Residential and Commercial Sales, Lettings and Management, Surveys and Professional Valuations.
Collectively our team has over 200 years of relevant property experience. We think that makes us pretty special!! We have extensive local knowledge and a vast network of contacts to assist in all property matters, with our senior team fully qualified and members of associations to include RICS, NAEA and ARLA.
Customer service is key - our people are personable, friendly and qualified in delivering exceptional service every time. Moving home can be a particularly emotive time and we hold the hands of our clients (as much as they want us to) steering them through the process whether you are buying, selling or renting.
Marketing and technology - Professional photography, virtual tours, the latest cloud based agency software, high quality brochures, and extensive website advertising on property portals to include www.rightmove.co.uk and www.OnTheMarket.com are just some of the things we offer.
We are one of the few truly independent agencies with exceptional results in all aspects of our business and that is why we have been handpicked by the Relocation Agent Network to work amongst their national network of over 600 selected likeminded independent agents.
What sets us apart is our truly independent status, the many years of experience and our Passion For Property.
Latest Reviews
View all Reviews 223
10th Jan 2025
reviewed by 'Andy'
4th Dec 2024
reviewed by 'Marianne Hodgkinson'
3rd Dec 2024
reviewed by 'Happy Seller'
19th Nov 2024
reviewed by 'Mark Beales'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £79,000 | £2,100,000 |
| Lettings | 93% | 95% | £495 | £9,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 15 | 0 | 6 | 1 | 144 | 5 | 44 | 4 | 3 | 1 |
Areas covered
- Brownlow
- Congleton
- ST7
- CW12
- Biddulph
- ST8
- Scholar Green
- Gillow Heath
- Mow Cop
- Hulme Walfield
- Somerford
- Eaton
Address
2-4 West Street
Congleton
Cheshire
CW12 1JR
01260 271255
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Jan 18,2016
Jan 18,2016
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Timothy Brown were brilliant throughout. All staff were friendly, professional and helpful. They made the whole process as straightforward as possible....
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Comment on agent fees
Fees were standard
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Dec 18,2015
Dec 18,2015
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I had a hard to value property to sell in Congleton as it was quite unique in being a semi detached, but larger than others in the town. Having received highly varying valuations I opted to go with Timothy Brown as Tom Brown seemed to ...
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Dec 17,2015
Dec 17,2015
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We are satisfied with all aspects of the sale. The property was well presented in terms of advertising. We were kept well informed regarding any progress and felt that Tom and Amelia were always sympathetic when things weren't going smoothly and quick to offer sound ...
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Dec 10,2015
Dec 10,2015
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this agent has been very approachable and helpful, Tom Brown in particular goes above and beyond to assist, he took care of some building regs for me to enable the sale.
very good service...
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Dec 08,2015
Dec 08,2015
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A really great, fast and professional service from Tom and the team, I can definitely recommend to anyone looking to sell their home....
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Dec 06,2015
Dec 06,2015
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Nothing has been too much trouble. We are first time landlords and frequently have what could be 'daft' questions but Joe, and colleagues, are only too happy to answer them for us....
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Dec 05,2015
Dec 05,2015
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We have used Timothy Brown to purchase and sell a property previously and when it came to selling on this occasion we didn't need to think twice about who to use. Nothing is too much trouble, they always go the extra mile and they constantly ...
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Nov 30,2015
Nov 30,2015
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I found the company to be very professional and helpful at all times. The staff were courteous and knowledgable. They helped the process to move on without being pushy....
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Nov 27,2015
Nov 27,2015
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Whilst always polite and friendly and owner Tom always honest and transparent , there gaps in the service as in not following up on requests or answering questions. I felt the strategy of leaving untidy tenants in for some months whilst property was upper sale was ...
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Comment on agent fees
For the amount of work done by agent the fee of 1800 was steep..no new photos were taken since before it was tenanted in 2009, and very few viewers actually looked or gave feedback, It was on the market for 7 months. March to August.
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Nov 27,2015
Nov 27,2015
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Excellent service from Katie and Amelia.
Answered all my questions as a first time buyer very well. Actively helped us work towards a fast completion and ensured good communication between all parties. Thank you !...
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Nov 30, 2015
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Good Morning and thank you for your comments, your feedback is most appreciated. If we can be of any assistance in the future then please do not hesitate to advise. ...
Nov 27,2015
Nov 27,2015
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Tom Brown, Amelia Johnson and all employees at Timothy Brown Estate Agents, Congleton have all shown a high standard of professionalism in my dealings with them. They successfully organised and sold a property for me by the tender process which was completed in the agreed ...
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Nov 30, 2015
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Thank you for your feedback which is most appreciated. If we can be of assistance to you in the future then please do not hesitate to advise. ...
Nov 25,2015
Nov 25,2015
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The Agents (particular mention has to go to Amelia and Tom) were actually employed by our vendors, from whom we bought the property, however we were very impressed by their professional efficiency and excellent customer service which we experienced throughout the whole of the process. ...
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Nov 20,2015
Nov 20,2015
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We sold our house through Timothy Brown just recently.
We found the service most professional and the feedback was always prompt and accurate.
We had frequent updates on the sales progress and the market in general.
Would not hesitate to use them again....
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Nov 30, 2015
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Thank you for your feedback, we are pleased to hear that you were happy with the service you received and if we can be of any assistance in the future then please do not hesitate to advise. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Handling Procedure
In line with RICS procedure, we operate a complaints handling procedure. The person who has been appointed in this office to deal with complaints is as detailed below:
Mr T A Brown Dip.(Bldg.), Assoc RICS MNAEA MARLA
Timothy A Brown
2-4 West Street
Congleton
Cheshire
CW12 1JR
Tel: 01260 271255
Fax: 01260 299280
Email: [email protected]?
Last updated at 9:34 AM 15/03/2016 by allAgents
In line with RICS procedure, we operate a complaints handling procedure. The person who has been appointed in this office to deal with complaints is as detailed below:
Mr T A Brown Dip.(Bldg.), Assoc RICS MNAEA MARLA
Timothy A Brown
2-4 West Street
Congleton
Cheshire
CW12 1JR
Tel: 01260 271255
Fax: 01260 299280
Email: [email protected]?
Best Estate Agent in Congleton 
