Timothy A Brown Estate Agents
4.9/5, 223 reviews
95% recommended
99% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property ... show more Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.

We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property related matters and services in Residential and Commercial Sales, Lettings and Management, Surveys and Professional Valuations.

Collectively our team has over 200 years of relevant property experience. We think that makes us pretty special!! We have extensive local knowledge and a vast network of contacts to assist in all property matters, with our senior team fully qualified and members of associations to include RICS, NAEA and ARLA.

Customer service is key - our people are personable, friendly and qualified in delivering exceptional service every time. Moving home can be a particularly emotive time and we hold the hands of our clients (as much as they want us to) steering them through the process whether you are buying, selling or renting.

Marketing and technology - Professional photography, virtual tours, the latest cloud based agency software, high quality brochures, and extensive website advertising on property portals to include www.rightmove.co.uk and www.OnTheMarket.com are just some of the things we offer.

We are one of the few truly independent agencies with exceptional results in all aspects of our business and that is why we have been handpicked by the Relocation Agent Network to work amongst their national network of over 600 selected likeminded independent agents.

What sets us apart is our truly independent status, the many years of experience and our Passion For Property.
http://www.timothyabrown.co.uk/

Latest Reviews

 View all Reviews 223
10th Jan 2025
reviewed by 'Andy'
“Bought a property through them which was advertised as chain free only to discover a couple of weeks before the ......”
4th Dec 2024
reviewed by 'Marianne Hodgkinson'
“Always delighted with the professional and friendly service provided by Timothy Brown estate agents in Congleton. Such knowledgeable staff and ......”
3rd Dec 2024
reviewed by 'Happy Seller'
“Very easy and straightforward to sell my house with Timothy A Brown. Communication was great, every step of the way, ......”
3rd Dec 2024
reviewed by 'Mr'
“We feel really looked after. At all stages we were kept informed. The photographs and 360 degree video were wonderful. A ......”
19th Nov 2024
reviewed by 'Mark Beales'
“The staff at Timothy Brown were excellent. Very helpful in negotiating our purchase with the vendors and helped us buy ......”
10th Jun 2024
reviewed by 'RW'
“Everyone we dealt with at Timothy A Brown's were friendly, knowledgeable and always kept communication going throughout the process. Thanks ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £79,000 £2,100,000
Lettings 93% 95% £495 £9,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 0 6 1 144 5 44 4 3 1
Areas covered
  • Brownlow
  • Congleton
  • ST7
  • CW12
  • Biddulph
  • ST8
  • Scholar Green
  • Gillow Heath
  • Mow Cop
  • Hulme Walfield
  • Somerford
  • Eaton
Address

2-4 West Street
Congleton
Cheshire
CW12 1JR
01260 271255

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TDS SAGEagent Relocation Agent Network
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   154 to Rent   31
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“The service received from the Timothy Brown team has been ......”

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Jan 23,2017
Minithumbup
By: 'Ant'
Jan 23,2017
0 people found
this helpful
The service received from the Timothy Brown team has been first class. Professional, knowledgeable and very helpful from day 1. Amelia and Katie in particular went above and beyond on a number of occasions to ensure a smooth transition into our new home! Wouldn't ever consider ...
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Comment on agent fees
Very good, superb value for money!
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“Excellent customer service, nothing is to much trouble all the ......”

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Jan 13,2017
Minithumbup
By: 'Mike'
Jan 13,2017
0 people found
this helpful
Excellent customer service, nothing is to much trouble all the team give 100%. Genuine, reliable and have the right attitude....
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Comment on agent fees
Tom Brown is a very professional guy and this follows through to his team.
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“Amelia was fantastic in arranging viewings, keeping me constantly updated ......”

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Dec 20,2016
Minithumbup
By: 'Michael'
Dec 20,2016
0 people found
this helpful
Amelia was fantastic in arranging viewings, keeping me constantly updated with solicitors, replying to queries I had promptly. A pleasure. thank you....
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Comment on agent fees
Good. Competitive compared to other agents in the area
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“We put Katie and Judith as staff to review but ......”

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Nov 29,2016
Minithumbup
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Judith
By: 'BK'
Nov 29,2016
0 people found
this helpful
We put Katie and Judith as staff to review but truth is we dealt with Katie for the viewing and almost everyone on the lettings team and everyone was friendly and helpful! The whole process was quick, easy and stress free. We love our new ...
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“Very good experience with this estate agents we were kept ......”

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Nov 16,2016
Minithumbup
By: 'Julie'
Nov 16,2016
0 people found
this helpful
Very good experience with this estate agents we were kept up to date throughout the process and would recommend this estate agents...
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“Katie handled the initial interaction with the prospective buyers and ......”

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Nov 04,2016
Minithumbup
By: 'Hughes'
Nov 04,2016
0 people found
this helpful
Katie handled the initial interaction with the prospective buyers and we were very pleased with her advice, feedback and final price achieved. Subsequent to this other members of the team also offered advice and again we appreciated their professional and prompt feedback...
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Comment on agent fees
There are probably cheaper agents on the market but I think you get what you pay for. Browns remain competitive and provide an excellent service
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“We chose Timothy Brown to act as our estate agent ......”

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Oct 25,2016
Minithumbup
By: 'Anon'
Oct 25,2016
0 people found
this helpful
We chose Timothy Brown to act as our estate agent for the sale of our elderly parents' house. This was a very difficult time for us as a family because my father was very ill and then sadly passed away during the selling process. Tom ...
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Comment on agent fees
Very competitive
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By: Katie
Oct 25, 2016
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Thank you for your review. It was a pleasure to work with you, and if we can be of any assistance in the future then please do not hesitate to contact us. We wish you and your family all the best. ...

“All the staff were great and cheerful to deal with ......”

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Oct 23,2016
Minithumbup
By: 'David&Barbara'
Oct 23,2016
0 people found
this helpful
All the staff were great and cheerful to deal with always keeping Barbara and I in the picture. A pleasant experience....
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Comment on agent fees
Good
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By: Katie
Oct 24, 2016
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Thank you for your review, we are pleased that you were happy with the service you received. ...

“Very professional and friendly staff. Always aware of an issues ......”

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Oct 21,2016
Minithumbup
By: 'Gilly'
Oct 21,2016
0 people found
this helpful
Very professional and friendly staff. Always aware of an issues which occurred and dealt with them straight away without the least amount of fuss....
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Comment on agent fees
Agents fee are stop on. After dealing with another agent Timothy Brown are 100% Good.
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By: Katie
Oct 24, 2016
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Thank you for your review, if we can be of assistance in the future then please do not hesitate to advise, ...

“The staff were friendly and efficient throughout and were able ......”

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Sep 30,2016
Minithumbup
By: 'BJ'
Sep 30,2016
0 people found
this helpful
The staff were friendly and efficient throughout and were able to share responsiblity for dealing with our business. Their initial advice proved to be accurate....
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Comment on agent fees
Chose a local independent and didn't compare fees.
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“We are very pleased with the service we received from ......”

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Sep 20,2016
Minithumbup
By: 'TheMoores'
Sep 20,2016
0 people found
this helpful
We are very pleased with the service we received from all the staff, especially during the last very trying fortnight before the exchange of contracts. They were always efficient and courteous, and willing to change details or photos on RightMove within 24 hours. Thanks to everyone ...
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Comment on agent fees
The fees were very reasonable.
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“An excellent company which went the extra yard for us ......”

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Sep 19,2016
Minithumbup
By: 'Michael'
Sep 19,2016
0 people found
this helpful
An excellent company which went the extra yard for us in every respect. Thoroughly recommend and we could not have asked for better agents. Well done and much thanks for your endeavours....
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Comment on agent fees
Satisfied.
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“Amelia was always keeping us up to date with proceedings, ......”

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Sep 16,2016
Minithumbup
By: 'John'
Sep 16,2016
0 people found
this helpful
Amelia was always keeping us up to date with proceedings, even if the information she received from other third parties was not as it could have been she remained professional and positive throughout. Katie and Amy were always on hand as well providing us with ...
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Comment on agent fees
other agents in the area only charge 1%, but cannot comment on the service they provide
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“Very happy with the service provided by both Tom and ......”

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Aug 31,2016
Minithumbup
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Tom
By: 'Mariah'
Aug 31,2016
0 people found
this helpful
Very happy with the service provided by both Tom and Ross as well as the rest of the team. They always deal with my enquiry promptly and always do their best to help....
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Comment on agent fees
Good
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“We found Amelia in the Congleton office to be very ......”

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Aug 24,2016
Minithumbup
By: 'H'
Aug 24,2016
0 people found
this helpful
We found Amelia in the Congleton office to be very efficient and responsive in the sale of our apartment. She worked hard to ensure that the sale proceeded smoothly and kept us informed at every stage. As a result we would definitely recommend Timothy A ...
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“A very professional and personalised service. All the staff were ......”

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Aug 11,2016
Minithumbup
By: 'Michelle'
Aug 11,2016
0 people found
this helpful
A very professional and personalised service. All the staff were always willing and able to answer any questions I had, to offer their professional advice and always kept me informed of developments with regular updates....
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Comment on agent fees
Very reasonable
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“Timothy Brown secured a tenant very quickly and they moved ......”

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Jul 24,2016
Minithumbup
By: 'Stuart'
Jul 24,2016
0 people found
this helpful
Timothy Brown secured a tenant very quickly and they moved in within 2 weeks. All aspects of the letting were handled very efficiently....
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Comment on agent fees
Reasonable fees
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By: Katie Ogden
Jul 26, 2016
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Thank you for your feedback, we are pleased that you were happy with our service ...

“Very responsive, knowledgeable about local market. Excellent at keeping the ......”

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Jul 08,2016
Minithumbup
By: 'GA'
Jul 08,2016
0 people found
this helpful
Very responsive, knowledgeable about local market. Excellent at keeping the selling process moving. Always return calls, keep up to date with emails - makes the selling process as smooth as it can be....
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By: Katie Ogden
Jul 11, 2016
View all comments (1)
Thank you for your feedback. If we can be of any assistance in the future then please advise. ...

“Great service and professional advice. I'd recommend Timothy Brown to ......”

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Jul 07,2016
Minithumbup
By: 'TomP'
Jul 07,2016
0 people found
this helpful
Great service and professional advice. I'd recommend Timothy Brown to friends and family and would definitely use again. Thanks!...
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Comment on agent fees
The fees were fair for the level of service provided.
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By: Katie Ogden
Jul 08, 2016
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Thank you for your review, which is appreciated. If we can be of assistance in the future then please advise, ...

“The team at Timothy Brown were efficient, friendly, and kept ......”

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Jul 02,2016
Minithumbup
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Tom
By: 'KC'
Jul 02,2016
0 people found
this helpful
The team at Timothy Brown were efficient, friendly, and kept me informed all the way through the process. Amelia is super and has so much patience! They understand what a stressful and emotive time this is for their clients, and support them skilfully and professionally....
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Comment on agent fees
Worth every penny
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By: Katie Ogden
Jul 05, 2016
View all comments (1)
Thank you for your feedback which is really good to hear. If we can assist at all in the future then please do not hesitate to contact us. ...

“In general I felt one or two members of the ......”

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Jul 01,2016
Minithumbdown
By: 'Robert'
Jul 01,2016
0 people found
this helpful
In general I felt one or two members of the team were genuinely helpful but the overall feel I got was that it was just about Facts and figures. After my house being on the market for a long time I specifically requested no time ...
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What agent could do to change your mind?
Not too bad in comparison to others locally
Attached Filesnbsp;
Comment on agent fees
Not too bad in comparison to others locally
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By: Katie
Jul 01, 2016
View all comments (1)
Thank you for your constructive feedback which is appreciated. We are disappointed that you were not satisfied overall with your experience and have taken your comments on board. We will always ask our clients if they wish to accept viewers who are not in a position to proceed but would not insist on doing so, apologies if this was not communicated to you. Thank you for taking the time to leave a review. ...

“Great service from TA Brown. Friendly and knowledgeable staff who ......”

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Apr 20,2016
Minithumbup
By: 'Chas'
Apr 20,2016
0 people found
this helpful
Great service from TA Brown. Friendly and knowledgeable staff who assisted with the transaction from start to finish. A smooth transaction (sale) with no fuss. I would definitely recommend and would use their services again without hesitation....
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Comment on agent fees
Good
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By: Katie Ogden
Jul 01, 2016
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Thank you for your feedback which is greatly appreciated. We are pleased that you were happy with our service and if we can be of assistance in the future then please do not hesitate to contact us. ...

“An absolutely highly professional service from this Estate Agents selling ......”

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Apr 05,2016
Minithumbup
By: 'Elaine'
Apr 05,2016
0 people found
this helpful
An absolutely highly professional service from this Estate Agents selling my late father's property. This was a unique property with a unique set of circumstances and I cannot recommend highly enough the top-rate service from Sion and his team....
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“This is a team of absolute professionals. The property I ......”

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Mar 08,2016
Minithumbup
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Tom
By: 'Allan'
Mar 08,2016
0 people found
this helpful
This is a team of absolute professionals. The property I sold through this firm had some unexpected structural problems, and compounded by the fact that I live in Australia, the outcome could have been very unpleasant. Timothy a Brown had great technical knowledge, provided first ...
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Comment on agent fees
Appropriate to market
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“Tom & his team are always very proffessional,extremely efficient & helpful.......”

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Feb 29,2016
Minithumbup
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Tom
By: 'Andrew'
Feb 29,2016
0 people found
this helpful
Tom & his team are always very proffessional,extremely efficient & helpful.We rented for over 5 years & got to know the team quite well they are extremely friendly & we would both rent & buy from them in the future....
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Comment on agent fees
Fees very good
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“Over many years I've always found Tom Brown most professional, ......”

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Feb 25,2016
Minithumbup
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Tom
By: 'Graham'
Feb 25,2016
0 people found
this helpful
Over many years I've always found Tom Brown most professional, efficient and helpful when handling rental matters. He has an excellent knowledge of the local rental market and provides a personalised local service....
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Comment on agent fees
OK, not the highest.
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“I cannot select one staff member only as the Timothy ......”

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Feb 25,2016
Minithumbup
By: 'Highly'
Feb 25,2016
0 people found
this helpful
I cannot select one staff member only as the Timothy A. Brown team are absolutely brilliant right across the board. Having experience of this company as a seller and now as a buyer I can find no criticism whatsoever and would wholeheartedly recommend them. I ...
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Comment on agent fees
The fees are very fair and very competitive
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“I could not praise Tom and his team enough for ......”

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Jan 28,2016
Minithumbup
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Tom
By: 'Mariah'
Jan 28,2016
0 people found
this helpful
I could not praise Tom and his team enough for all their help. They kept me up to date with what was happening through out the buying process. They are all very good at their job and do it to the best of their ability ...
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“We can't praise Tom and his team enough....from the ......”

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Jan 22,2016
Minithumbup
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Tom
By: 'Mrs'
Jan 22,2016
0 people found
this helpful
We can't praise Tom and his team enough....from the start to the end of the house selling process their professional service was second to none. From administration to regular updates the team provided constant care and kept communication lines open at all times for ...
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“Having dealt with Tom and the rest of the team ......”

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Jan 20,2016
Minithumbup
By: 'David'
Jan 20,2016
0 people found
this helpful
Having dealt with Tom and the rest of the team at Timothy A Brown, I have found them to be professional, courteous, and hugely knowledgable about the market in the area. I found their overall service to be exemplary and I would highly recommend them....
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Comment on agent fees
As agreed.
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No image available Tom
(69)
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(22)
No image available Nigel
No image available Judith
(14)
No image available Karen
(9)
No image available Vicky
(6)
No image available Kayleigh
No image available Sion
(5)
No image available Caroline
(3)
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No image available Dave
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Handling Procedure
In line with RICS procedure, we operate a complaints handling procedure. The person who has been appointed in this office to deal with complaints is as detailed below:

Mr T A Brown Dip.(Bldg.), Assoc RICS MNAEA MARLA
Timothy A Brown
2-4 West Street
Congleton
Cheshire
CW12 1JR

Tel: 01260 271255
Fax: 01260 299280

Email: [email protected]?
Last updated at 9:34 AM 15/03/2016 by allAgents

Awards won by Timothy A Brown Estate Agents

Regional Awards won by Timothy A Brown Estate Agents

Individual Branch Awards

Congleton, CW12



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