Timothy A Brown Estate Agents
4.9/5, 222 reviews
95% recommended
99% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property ... show more Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.

We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property related matters and services in Residential and Commercial Sales, Lettings and Management, Surveys and Professional Valuations.

Collectively our team has over 200 years of relevant property experience. We think that makes us pretty special!! We have extensive local knowledge and a vast network of contacts to assist in all property matters, with our senior team fully qualified and members of associations to include RICS, NAEA and ARLA.

Customer service is key - our people are personable, friendly and qualified in delivering exceptional service every time. Moving home can be a particularly emotive time and we hold the hands of our clients (as much as they want us to) steering them through the process whether you are buying, selling or renting.

Marketing and technology - Professional photography, virtual tours, the latest cloud based agency software, high quality brochures, and extensive website advertising on property portals to include www.rightmove.co.uk and www.OnTheMarket.com are just some of the things we offer.

We are one of the few truly independent agencies with exceptional results in all aspects of our business and that is why we have been handpicked by the Relocation Agent Network to work amongst their national network of over 600 selected likeminded independent agents.

What sets us apart is our truly independent status, the many years of experience and our Passion For Property.
http://www.timothyabrown.co.uk/

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £79,000 £2,100,000
Lettings 93% 95% £495 £9,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 0 6 1 144 5 44 3 3 1
Areas covered
  • Brownlow
  • Congleton
  • ST7
  • CW12
  • Biddulph
  • ST8
  • Scholar Green
  • Gillow Heath
  • Mow Cop
  • Hulme Walfield
  • Somerford
  • Eaton
Address

2-4 West Street
Congleton
Cheshire
CW12 1JR
01260 271255

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TDS SAGEagent Relocation Agent Network

“We engaged Timothy Brown Estate Agents on 23rd December 2016 to ......”

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Dec 19,2017
Minithumbup
Tom
By: 'Avrial'
Dec 19,2017
1 people found
this helpful
We engaged Timothy Brown Estate Agents on 23rd December 2016 to market our Edwardian property in Park Lane, Congleton, Cheshire. The property was sold approximately the middle of January 2017!! I think this speaks for itself. Prior to that we had been on the market with a ...
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Comment on agent fees
Competitive
Was this helpful? Yes

“Received phone calls to keep me updated. The sale of ......”

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Dec 17,2017
Minithumbup
By: 'John'
Dec 17,2017
0 people found
this helpful
Received phone calls to keep me updated. The sale of our property was stress free thanks to our Estate Agents...
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Comment on agent fees
Good. Fee agreed in advance
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“I used Timothy Brown for initially letting my property and ......”

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Dec 15,2017
Minithumbup
Tom
By: 'Alec'
Dec 15,2017
0 people found
this helpful
I used Timothy Brown for initially letting my property and then selling it. Both these services were carried out to a very high standard and with a great level of personal care. I often found out from Amelia, Amy or Caroline what was happening with ...
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Comment on agent fees
On par wth the market rate but importantly very fair and nearly explained.
Was this helpful? Yes

“Easy and trouble free transaction handled in a very professional ......”

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Dec 14,2017
Minithumbup
Tom
Kate Nicholls
By: 'Barnstormer'
Dec 14,2017
0 people found
this helpful
Easy and trouble free transaction handled in a very professional manner. Easy to contact and any queries were quickly answered. Will be using to market my existing properties in the new year....
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Comment on agent fees
Not applicable as I was a purchaser.
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“Timothy Brown were excellent throughout the process. They were quick ......”

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Dec 14,2017
Minithumbup
By: 'Frostie'
Dec 14,2017
0 people found
this helpful
Timothy Brown were excellent throughout the process. They were quick to come and value my property and marketed it very quickly. The staff were always polite and professional, a pleasure to do business with....
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“Amelia was efficient, professional, helpful and extreemley friendly in what ......”

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Dec 05,2017
Minithumbup
By: 'Alison'
Dec 05,2017
0 people found
this helpful
Amelia was efficient, professional, helpful and extreemley friendly in what turned out to be a very stressful move. The other Estate Agents and Solicitors were unhelpful and washed their hands of any issues. Amelia was prepared to go the extra mile to ensure the move ...
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Comment on agent fees
Excellent
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“All staff are thorough, competent, efficient, professional and polite. We ......”

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Oct 13,2017
Minithumbup
By: 'Andy'
Oct 13,2017
0 people found
this helpful
All staff are thorough, competent, efficient, professional and polite. We have been using agents in North Staffs / South Cheshire for over 20 years, and I genuinely have tried to thing of a negative comment about Timothy A Brown agents - and I cannot think of one....
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Comment on agent fees
We're happy with the fee
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“Great service as always, kept me up to date with ......”

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Oct 12,2017
Minithumbdown
By: 'Alex'
Oct 12,2017
0 people found
this helpful
Great service as always, kept me up to date with the information I needed when I needed it. We were on a tight deadline with our on-going purchase being linked to a new build property and everything happened in a timely and efficient manner. Thank ...
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Comment on agent fees
Good
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“From the valuation to the offer at asking price and ......”

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Oct 03,2017
Minithumbup
By: 'Tim'
Oct 03,2017
0 people found
this helpful
From the valuation to the offer at asking price and through to the successful completion of the sale, the team at Timothy A Brown kept us fully updated and ensured the solicitors at both ends were on top of all the paperwork to ensure a ...
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Comment on agent fees
Very reasonable fees, you see the offers for internet based agents but for me real people in an office I can visit, is valued much more than saving a few pounds.
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“I would highly recommend Timothy A Brown estate agents for ......”

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Sep 26,2017
Minithumbup
By: 'Karen'
Sep 26,2017
0 people found
this helpful
I would highly recommend Timothy A Brown estate agents for selling a house. The valuation was fair and explained, and they were always helpful. They setup viewings quickly and then coordinated between the conveyancing solicitors to keep the sale moving. They took a lot of ...
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Comment on agent fees
The agents fees were favourable compared to anywhere else and they earned their money, and meant that I was not having to waste my time and chase things.
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“Great service all round, right from the first phone call ......”

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Sep 11,2017
Minithumbup
Sion
By: 'Karen'
Sep 11,2017
0 people found
this helpful
Great service all round, right from the first phone call requesting a visit to value our home. Sion came and was lovely, very friendly and we were instantly at ease. He explained the process well and left us in no doubt we wished to continue ...
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Comment on agent fees
Standard set fee- what we were expecting. No hidden charges.
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“Have purchased and sold property using this agent on several ......”

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Sep 01,2017
Minithumbup
By: 'KathR'
Sep 01,2017
0 people found
this helpful
Have purchased and sold property using this agent on several occasions. Given excellent advice at onset and fully informed throughout....
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Comment on agent fees
Considerably lower than one local agent and equivalent to or slightly lower than other local agents. Good deal for excellent service
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“It doesn't matter how good your tenant is, situations will ......”

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Aug 30,2017
Minithumbup
Tom
Judith
By: 'Stewart'
Aug 30,2017
0 people found
this helpful
It doesn't matter how good your tenant is, situations will arise out of nowhere that can potentially cause unwanted stress. A good Agency is worth every penny that they charge for carrying out their Service. In this respect, Timothy A Brown have proved to be ...
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Comment on agent fees
Their fees, for the service provided, are extremely cheap!
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“Tom was very polite and respectful of the property and ......”

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Aug 30,2017
Minithumbup
Tom
By: 'Harrison'
Aug 30,2017
0 people found
this helpful
Tom was very polite and respectful of the property and realistic about the valuation. The paperwork was accurate and extensive...
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Comment on agent fees
High.
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“Excellent service and I have always been dealt with promptly ......”

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Aug 30,2017
Minithumbup
Tom
By: 'John'
Aug 30,2017
0 people found
this helpful
Excellent service and I have always been dealt with promptly and in a professional manner by all whom I have spoken to....
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Comment on agent fees
Reasonable
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“I found the overall service from Timothy A Brown in ......”

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Aug 30,2017
Minithumbup
By: 'Alison'
Aug 30,2017
0 people found
this helpful
I found the overall service from Timothy A Brown in Congleton very good. All the staff were always polite and helpful.The phone is answered promptly and professionally. I am very happy with the service I received. Thank you,....
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Comment on agent fees
Accdeptable
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“Very well managed office. They provided a full service and ......”

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Aug 09,2017
Minithumbup
By: 'DB'
Aug 09,2017
0 people found
this helpful
Very well managed office. They provided a full service and we never had to chase for anything. All of the staff we used were extremely helpful, professional and efficient....
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Comment on agent fees
Typical of an office based agent, that is, expensive, but we felt that they got a good result for us and gave good value for the money.
Was this helpful? Yes

“Amelia was always positive even in difficult circumstances and understanding. ......”

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Aug 08,2017
Minithumbup
By: 'Megan'
Aug 08,2017
0 people found
this helpful
Amelia was always positive even in difficult circumstances and understanding. She always communicated everything and I know she did everything she could. I would like to say a big thank you!...
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“Very helpful and communicated well. Found they always responded quickly ......”

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Jul 28,2017
Minithumbup
By: 'C'
Jul 28,2017
0 people found
this helpful
Very helpful and communicated well. Found they always responded quickly with queries and supported difficulties along the way. A good team...
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Comment on agent fees
Good
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“I have used both the rental and sales side of ......”

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Jul 06,2017
Minithumbup
Tom
By: 'Clare'
Jul 06,2017
0 people found
this helpful
I have used both the rental and sales side of Timothy A Brown Estate Agents. They have always been easily contactable and pleasant on all contacts. Emails and phone calls are answered promptly. I have been kept up to date at all stages over the ...
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“Both Tom and Amelia have been extremely helpful always called ......”

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May 18,2017
Minithumbup
Tom
By: 'Esther'
May 18,2017
0 people found
this helpful
Both Tom and Amelia have been extremely helpful always called back when asked, explained everything well. I would recommend Timothy A Brown...
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Comment on agent fees
Very good
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“Great service, trustworthy and efficient. Really liked working with this ......”

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Apr 28,2017
Minithumbup
Vicky
By: 'Vega'
Apr 28,2017
0 people found
this helpful
Great service, trustworthy and efficient. Really liked working with this estate agent in letting my house securely over 10 years....
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Comment on agent fees
Good.
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“I have always used Timothy Brown to let my properties ......”

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Apr 27,2017
Minithumbup
Vicky
Judith
By: 'Andy'
Apr 27,2017
0 people found
this helpful
I have always used Timothy Brown to let my properties and would not consider using anyone else. I have always received excellent service; the whole team is extremely helpful and professional. I would recommend 100%!...
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Comment on agent fees
I have found the fees to be fair.
Was this helpful? Yes

“The Staff are so so good from the young lady ......”

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Apr 27,2017
Minithumbup
By: 'Tid'
Apr 27,2017
0 people found
this helpful
The Staff are so so good from the young lady taking your phone messages to the ever efficient Amelia.So helpful in every aspect of the buying of our new home.While sitting waiting for the keys a truly pleasant experience of the day thank ...
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“Excellent service throughout our sale and purchase, could not have ......”

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Apr 27,2017
Minithumbup
By: 'Mr'
Apr 27,2017
0 people found
this helpful
Excellent service throughout our sale and purchase, could not have asked for more. They were there for us at every step and we always got to speak to someone when needed, regular updates were received, all in all a very smooth transaction....
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Comment on agent fees
Exceptional.
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“Excellent service from start to finish .Friendly and courteous staff. ......”

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Apr 20,2017
Minithumbup
By: 'John'
Apr 20,2017
0 people found
this helpful
Excellent service from start to finish .Friendly and courteous staff. Kept us in touch with running situation. Professional and timely advice....
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Comment on agent fees
Good, willing to adapt
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“All the staff involved were professional and cheerful throughout the ......”

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Mar 16,2017
Minithumbup
Tom
By: 'J&N'
Mar 16,2017
0 people found
this helpful
All the staff involved were professional and cheerful throughout the process. We would well recommend this agent to anyone as nothing was too much trouble, including cleaning the cat litter up when we were away one weekend!...
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Comment on agent fees
Reasonable compared with other agents
Was this helpful? Yes
By: Katie Ogden
Mar 16, 2017
View all comments (1)
Thank you so much for your feedback, we really appreciate it and it was a pleasure to work with you. Wishing you every happiness in your new home ...

“Very pleased with the service I received from Timothy A ......”

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Feb 24,2017
Minithumbup
By: 'Jen'
Feb 24,2017
0 people found
this helpful
Very pleased with the service I received from Timothy A Brown as a purchaser. They kept in contact throughout the process to help keep things moving along as they should be....
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Comment on agent fees
Not applicable, buyer
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“Very professional approach at all times. I had confidence in ......”

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Feb 23,2017
Minithumbup
By: 'Paul'
Feb 23,2017
0 people found
this helpful
Very professional approach at all times. I had confidence in their overall handling of my sale and was kept regularly up to date with developments. Would certainly recommend them....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Katie
Feb 23, 2017
View all comments (1)
Thank you for your feedback, which is great to hear. We are so pleased that you were happy with our service and if we can be of any assistance in the future then please do not hesitate to contact us. ...

“The service received from the Timothy Brown team has been ......”

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Jan 23,2017
Minithumbup
By: 'Ant'
Jan 23,2017
0 people found
this helpful
The service received from the Timothy Brown team has been first class. Professional, knowledgeable and very helpful from day 1. Amelia and Katie in particular went above and beyond on a number of occasions to ensure a smooth transition into our new home! Wouldn't ever consider ...
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Comment on agent fees
Very good, superb value for money!
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Handling Procedure
In line with RICS procedure, we operate a complaints handling procedure. The person who has been appointed in this office to deal with complaints is as detailed below:

Mr T A Brown Dip.(Bldg.), Assoc RICS MNAEA MARLA
Timothy A Brown
2-4 West Street
Congleton
Cheshire
CW12 1JR

Tel: 01260 271255
Fax: 01260 299280

Email: [email protected]?
Last updated at 9:34 AM 15/03/2016 by allAgents

Awards won by Timothy A Brown Estate Agents

Regional Awards won by Timothy A Brown Estate Agents

Individual Branch Awards

Congleton, CW12



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Timothy A Brown Estate Agents