99% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property ...
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Passionate about property is our mantra - we are your local property experts offering unrivalled customer service, which is why our customers use us again and again.
We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property related matters and services in Residential and Commercial Sales, Lettings and Management, Surveys and Professional Valuations.
Collectively our team has over 200 years of relevant property experience. We think that makes us pretty special!! We have extensive local knowledge and a vast network of contacts to assist in all property matters, with our senior team fully qualified and members of associations to include RICS, NAEA and ARLA.
Customer service is key - our people are personable, friendly and qualified in delivering exceptional service every time. Moving home can be a particularly emotive time and we hold the hands of our clients (as much as they want us to) steering them through the process whether you are buying, selling or renting.
Marketing and technology - Professional photography, virtual tours, the latest cloud based agency software, high quality brochures, and extensive website advertising on property portals to include www.rightmove.co.uk and www.OnTheMarket.com are just some of the things we offer.
We are one of the few truly independent agencies with exceptional results in all aspects of our business and that is why we have been handpicked by the Relocation Agent Network to work amongst their national network of over 600 selected likeminded independent agents.
What sets us apart is our truly independent status, the many years of experience and our Passion For Property.
We are a truly independent family run property business with a well respected reputation for integrity and professionalism offering advice on all property related matters and services in Residential and Commercial Sales, Lettings and Management, Surveys and Professional Valuations.
Collectively our team has over 200 years of relevant property experience. We think that makes us pretty special!! We have extensive local knowledge and a vast network of contacts to assist in all property matters, with our senior team fully qualified and members of associations to include RICS, NAEA and ARLA.
Customer service is key - our people are personable, friendly and qualified in delivering exceptional service every time. Moving home can be a particularly emotive time and we hold the hands of our clients (as much as they want us to) steering them through the process whether you are buying, selling or renting.
Marketing and technology - Professional photography, virtual tours, the latest cloud based agency software, high quality brochures, and extensive website advertising on property portals to include www.rightmove.co.uk and www.OnTheMarket.com are just some of the things we offer.
We are one of the few truly independent agencies with exceptional results in all aspects of our business and that is why we have been handpicked by the Relocation Agent Network to work amongst their national network of over 600 selected likeminded independent agents.
What sets us apart is our truly independent status, the many years of experience and our Passion For Property.
Latest Reviews
View all Reviews 218
30th Apr 2024
reviewed by 'Mrs'
25th Feb 2024
reviewed by 'The Clarke Clan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £79,000 | £2,100,000 |
| Lettings | 93% | 95% | £495 | £9,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 15 | 0 | 6 | 1 | 141 | 5 | 43 | 3 | 3 | 1 |
Areas covered
- Brownlow
- Congleton
- ST7
- CW12
- Biddulph
- ST8
- Scholar Green
- Gillow Heath
- Mow Cop
- Hulme Walfield
- Somerford
- Eaton
Address
2-4 West Street
Congleton
Cheshire
CW12 1JR
01260 271255
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Jan 25,2019
Jan 25,2019
0
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This team is always fully informed and pro-active when dealing with clients and customers. Always a smile and a pleasure to do business with....
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Comment on agent fees
Very Reasonable and fair
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Jan 25,2019
Jan 25,2019
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If you are going to use an Estate Agent, then this is the one for you.
Market knowledge and an understanding of customer needs, prevalent from beginning to end.
First class service....
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Comment on agent fees
In line with what I would expect but bear in mind you get an excellent service.
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Jan 25,2019
Jan 25,2019
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Having used Tom, Sion & their team's services for many years, we would thoroughly recommend them. Consistently delivering high levels of service with a polite, professional & proactive approach at all times. Thank you all at TAB, keep up the good work!...
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Comment on agent fees
Average for the market
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Jan 25,2019
Jan 25,2019
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This is the second time we have sold a property through Timothy Brown and we can't recommend them enough!
We were updated regularly and there was always someone to hand to help with queries and went out of their way to do so! Charlie Meredith ...
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Comment on agent fees
Very competitive fees.
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Oct 28,2018
Oct 28,2018
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An excellent performance from Timothy Brown yet again; having originally purchased the property through them some 4 years ago. In what was a slightly protracted process, Charlie kept in very regular contact updating on progress and chasing the vendors and my solicitors.
I would not hesitate ...
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Comment on agent fees
Fair and clear. What was agreed at the onset was what was paid in the end
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Oct 26,2018
Oct 26,2018
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I have used Timothy Brown for buying and selling my properties. This time I was very impressed with the service from Charlie Meredith. He has been so understanding and has provided a great service. Very friendly and always phones you straight back. Would definitely recommend ...
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Comment on agent fees
Good yes
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Oct 20,2018
Oct 20,2018
0
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From the valuation by Pete through to completion process dealt with by Charlie, all the staff were professional and super friendly. I was kept up to date by Charlie through the whole process, or by one of the others in his absence, nothing was ever ...
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Comment on agent fees
Pretty standard although lower than the other local agents i looked at.
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Oct 19,2018
Oct 19,2018
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Excellent all round service and communication. Dedicated to selling my property, kept me up to date and in the loop throughout. Very professional indeed in every area....
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Comment on agent fees
Very good
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Oct 19,2018
Oct 19,2018
0
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Being really busy with work myself and my partner didn't have to worry about a single thing about our purchase. Charlie had it all in hand and updated us the second he heard news from either solicitor. Fantastic customer service. Would recommend....
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Comment on agent fees
N/a
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Sep 04,2018
Sep 04,2018
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All staff helpful and friendly. Great communication from the minute we put our property up for sale to the point at which we completed. Our house sold within 1 week!...
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Comment on agent fees
Expected standard amount
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Sep 03,2018
Sep 03,2018
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Selling your house is certainly one of the more stessfull experiences in life.
To help you get through the inevitable ups and down you need help (unless of course you of a breed that can handle it yourself - good luck !).
Tom Brown and his ...
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Comment on agent fees
What I would have expected.
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Aug 09,2018
Aug 09,2018
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Tom Brown was pivotal in securing the success of this chain which had required plenty of stimulus down the line. Our property description was spot-on and his local knowledge of our area was key to the sale. Communication and regular contact by Tom (frequently outside ...
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Comment on agent fees
We were well aware of the fees at the start of the process and the terms were extremely fair. Tom Brown worked hard to keep the chain on track and was instrumental in ensuring agents down the chain recognised their role.
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Aug 07,2018
Aug 07,2018
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I cannot praise Timothy A Brown in general and Charlie Meredith specifically for their very professional and personal service to my wife and I as purchasers. We were kept fully informed throughout the process - and with a smile! A big thank you....
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Comment on agent fees
No fees as we were purchasers
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Aug 04,2018
Aug 04,2018
0
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Highly recommended Timothy A Browns. Excellent service, kept up to date on a weekly basis during the sale.
Friendly and supportive staff.
Great local knowledge....
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Comment on agent fees
Good
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Yes
Aug 02,2018
Aug 02,2018
0
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Timothy A Brown were efficient and proactive without being overly pushy (which many agents are!).
The details prepared were accurate and readable, the photographs used were professionally taken and excellent in quality.
They were quick to answer the phone and also to help when you ...
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Comment on agent fees
Fees were reasonable, particularly in view of the amount of effort put in to chase progress towards completion.
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Jul 04,2018
Jul 04,2018
0
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BOTH KATE & CHARLIE PROVIDED AN EXCELLLENT SERVICE. ALL QUERIES WERE ANSWERED PROMPTLY AND COMMUNICATION AND PROGRESS UPDATES WERE PROVIDED REGULARLY. OVERALL A FAULTLESS SERVICE PROVIDED....
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Jun 29,2018
Jun 29,2018
0
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Great efficient service, from the point of instruction to the completion.
Accurate valuation (more than we expected) and brilliant pictures, meant we sold within the first few days of advertising.
After agreeing on the price, we were kept fully informed every step of the way (...
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Comment on agent fees
Quite reasonable, we sold using the fixed cost of £1500 plus VAT
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Jun 28,2018
Jun 28,2018
0
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Bought our new house using thisnestate agents. Absolutely fantastic. Great communication throughtout the whole process. Always there to answer any questions and very professional. Charlie was lovely, very friendly, chatty and down to earth. Professional guy throughout and knew his stuff :).
Thankyou to everyone involved ...
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Jun 28,2018
Jun 28,2018
0
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Firstly I just want to say that ALL the staff along with Tom where a real pleasure to work with. They always gave me feedback when potential clients visited the house and I found them a delight to work with. My circumstances where complex but ...
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Comment on agent fees
The agents fees where as agreed and based on the work they did in selling this property, I had no issues whatsoever in paying them. They deserved every penny.
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May 28,2018
May 28,2018
0
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Helpful, trying their best by calling up solicitors on both sides to keep both parties informed about what was going on....
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Apr 30,2018
Apr 30,2018
0
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All the staff we're extremely helpful as was Tom the senior manager. Very professional organisation with a local,personal touch....
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Comment on agent fees
Very Fair
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Yes
Mar 06,2018
Mar 06,2018
1
people found
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Both Tom and Amelia did a fantastic job on the sale of our building plot, with fantastic communication at all stages until completion. Great job done thank you....
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Feb 07,2018
Feb 07,2018
0
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Great service as ever. Thanks for all your help, particularly in dealing with the solicitors who were not so helpful!...
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Feb 04,2018
Feb 04,2018
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Good communication throughout the process. This was a difficult sale and purchase. Amanda dealt with this in a friendly and efficient way...
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Jan 12,2018
Jan 12,2018
1
people found
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Timothy A Brown sold our house for us in December 2015. The sale process was long and painful, because our buyer's solicitor behaved very badly. Timothy A Brown put a great deal of time and effort into trying to make sure our chain did not break ...
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Comment on agent fees
Competitive and excellent value for the service they provided, which went way beyond what should have been required.
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Jan 02,2018
Jan 02,2018
0
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From the first meeting with Tom Brown, the whole selling process has been dealt with very efficiently. We have been kept upto date on a regular basis of initial interest, viewing appointments and offers.
The property was advertised on a wide range of sites and ...
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Comment on agent fees
Fees were agreed at an acceptable rate
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Dec 19,2017
Dec 19,2017
1
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We engaged Timothy Brown Estate Agents on 23rd December 2016 to market our Edwardian property in Park Lane, Congleton, Cheshire.
The property was sold approximately the middle of January 2017!! I think this speaks for itself.
Prior to that we had been on the market with a ...
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Comment on agent fees
Competitive
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Dec 17,2017
Dec 17,2017
0
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Received phone calls to keep me updated. The sale of our property was stress free thanks to our Estate Agents...
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Comment on agent fees
Good. Fee agreed in advance
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Dec 15,2017
Dec 15,2017
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I used Timothy Brown for initially letting my property and then selling it. Both these services were carried out to a very high standard and with a great level of personal care. I often found out from Amelia, Amy or Caroline what was happening with ...
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Comment on agent fees
On par wth the market rate but importantly very fair and nearly explained.
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Dec 14,2017
Dec 14,2017
0
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Easy and trouble free transaction handled in a very professional manner.
Easy to contact and any queries were quickly answered.
Will be using to market my existing properties in the new year....
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Comment on agent fees
Not applicable as I was a purchaser.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Handling Procedure
In line with RICS procedure, we operate a complaints handling procedure. The person who has been appointed in this office to deal with complaints is as detailed below:
Mr T A Brown Dip.(Bldg.), Assoc RICS MNAEA MARLA
Timothy A Brown
2-4 West Street
Congleton
Cheshire
CW12 1JR
Tel: 01260 271255
Fax: 01260 299280
Email: [email protected]?
Last updated at 9:34 AM 15/03/2016 by allAgents
In line with RICS procedure, we operate a complaints handling procedure. The person who has been appointed in this office to deal with complaints is as detailed below:
Mr T A Brown Dip.(Bldg.), Assoc RICS MNAEA MARLA
Timothy A Brown
2-4 West Street
Congleton
Cheshire
CW12 1JR
Tel: 01260 271255
Fax: 01260 299280
Email: [email protected]?
Best Estate Agent in Congleton 
