The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
2.8/5, 26 Reviews
54% Recommended
Zoopla
Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street, London, Greater London
SE1 0LH
020 3544 1000
By : 'Elizabeth'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services : 26
Would you recommend ? : No
Double check your contract, I asked when I would have to give notice and had an email saying not until September, I was overseas at the time and added a note to my diary. I was given the wrong information, should of given notice in June and went onto auto enroll and had to pay for a further 12 ... Read Full Review
Value for money
Service
Quality
By : 'Dorota'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services : 26
Would you recommend ? : No
I opened account with Zoopla in February with a lovely gentleman named T. and was quickly explained that my subscription will be automatically renewed on on-roling 30 days contract but if I would like to cancel it all I will have to do is let T. know and he shall get it sorted for me. I had account ... Read Full Review
Value for money
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Quality
By : 'Abz'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services : 26
Would you recommend ? : No
I have to say i do not recommend using Zoopla. It is a terrible organisation to work with. Once you are signed up you are just left to your own devices. I am partially sighted and i have been taken advantage of due to my vulnerability. I am currently seeking legal advice to get out of this terrible ... Read Full Review
Value for money
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Quality
By : 'August'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services : 26
Would you recommend ? : No
A terrible company with terrible ethics. Avoid working with them. You’re better off listing your properties with RightMove or any other company. Like others have also said, they miss-sell what they will do for you and what you will be paying for. In our instance, they told us we could try it ... Read Full Review
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Service
Quality
By : 'Adrian'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services : 26
Would you recommend ? : No
So Zoopla Property group own the residential estate agency software provider Alto and also Jupix (which they are slowly running down) and Expert Agent. All their pricing is the same apparently and they do not want to sell Jupix as they are not supporting it or its customers any more. What is worse ... Read Full Review
Value for money
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Quality
By : 'Veronica'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : Yes
Easy to use and provides good quality leads at a fraction of the cost of ... Read Full Review
Value for money
Service
Quality
By : 'steve'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : No
First of all,I booked to view a tiny house, on the day I sent an email to confirm I was still viewing the property, they replied saying it was cancelled on the day of viewing, fine, I got over it. A month later same house turned up again and I booked a viewing, on the day I emailed asking if it was ... Read Full Review
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Quality
By : 'Reggie'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : No
This provider is ignoring lockdown lockdown rules. Arranged property viewing with 3 ... Read Full Review
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Service
Quality
By : 'Ben'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : No
Message to all agents estate or lettings, I advise not using zoopla to list your properties and certainly do no sign up for any of their booster products. The customer service is a disaster, never known anything like ... Read Full Review
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Quality
By : 'David'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : No
The quality of leads provided by this company are an absolute disgrace. More often than not, when we eventually do recieve a lead they seem to be from bogus senders. I have tried to flag this up to Zoopla on more than one occasion by pointing out that this never happens with Rightmove leads but ... Read Full Review
Value for money
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Quality
By : 'a'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : No
do not advertise with this company,your better off having your own web site and a small add in the local press,do not waste your money on these dud portals,all enquireys recieved where dud and the contact numbers where also dud,just rang out,untill we caught on what was ... Read Full Review
Value for money
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Quality
By : 'Dan'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : Yes
With Zoopla you get value for money ... Read Full Review
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Quality
By : 'Simon'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : Yes
We received excellent advice on how to contact potential sellers via a targeted email campaign and an "Area Sponsor" product. Thanks ... Read Full Review
Value for money
Service
Quality
By : 'Karim'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : Yes
Excellent service and value for money but it would be a extra help if the cost was reduced for ... Read Full Review
Value for money
Service
Quality
By : 'David'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : Yes
As an internet country wide selling and letting agent we need access to cover all areas of the UK we spent a few years with another portal who then decided to charge per area and removed our listings with out notice. Zoopla still back the independents and have helped us achieve better ... Read Full Review
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Quality
By : 'Christopher'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : Yes
Well recognised property website which sends over many leads every day. Very strong advertising with plenty of additional marketing tools although advanced features are slightly tricky to use and not as user friendly as those provided by Rightmove ... Read Full Review
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Quality
By : 'David'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : Yes
Zoopla have come a long way competing against Rightmove and in my opinion they have overtaken them whilst keeping their charges lower. I can see a time when an agent wouldn't need both Rightmove and Zoopla and just go with Zoopla due to a better site and cheaper ... Read Full Review
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Quality
By : 'Paul'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : Yes
We signed up with Zoopla property group late last year after negotiating a unique package with them that would allow us to list both property sales & lettings. From the first day we listed our properties we got results, plenty of calls and emails. I remember speaking to a sales rep at ... Read Full Review
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Quality
By : 'Debra'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : Yes
Working with Zoopla enhances the service we provide. We find Zoopla Pro easy to navigate and the staff are quick to answer any queries. Our Tenants also say that the process of contacting us regarding a property is handled with ease. So far we are more than pleased with Zoopla and we look ... Read Full Review
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Quality
By : 'Jeremy'
Branch : London ,Zoopla Property Group Limited, 2nd Floor, Union House, 182-194 Union Street
Services :
Would you recommend ? : No
Duopoly milking the ... Read Full Review
Value for money
Service
Quality