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Dezrez

4.5/5, 29 Reviews
86% Recommended

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Rezi is a cloud based CRM with an open API. Built to be accessible, it means that agents can work anytime and anywhere. Our software means that vendors, applicants, tenants and landlords have access to all relevant information 24/7 from their mobile device. Rezi gives estate agents control of their applications an
d data whilst integrating with 1000s of market place apps. It's streamline reporting suite allows agents to save time, money and resource.
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Latest Reviews
Address

Dezrez
Ethos BuildingSwansea,
SA1 8AS
0333 939 8408

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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The best CRM ive used (and ...

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5 Star Review

By : 'Chris'
Branch : Swansea ,Ethos Building
Services : 6
Would you recommend ? : Yes

Sep 25, 2023
People found this helpful0

The overall service from Rzi is second to none, the service when something goes wrong is quick and effective, the tools available are all good and with its open API the link directly with so many of the services i use. the added bonus of a full property management software and legal services all in ... Read Full Review

Value for money

Service

Quality

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Worst Software, worst company ...

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1 Star Review

By : 'Estate'
Branch : Swansea ,Ethos Building
Services : 6
Would you recommend ? : No

Feb 6, 2023
People found this helpful1

We've been using Dezrez One for about a decade. The software was extremely outdated and frequently crashed. Dezrez promised that their new software would be a cutting-edge, time-saving solution. They promised a smooth transition from the old to the new system, but it was a nightmare with little ... Read Full Review

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Service

Quality

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Lack of customer ...

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1 Star Review

By : 'M.'
Branch : Swansea ,Ethos Building
Services : 6
Would you recommend ? : No

Feb 15, 2022
People found this helpful1

We have rebranded our company and will be moving away from Dezrez shortly as, despite several requests since December, our system still has not been ... Read Full Review

Value for money

Service

Quality

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Amirah is ...

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5 Star Review

By : 'Russell'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Jun 3, 2021
People found this helpful1

We all know that DezRez uses old technology and they don't want to migrate to Edge. Windows Update has annoyingly tried to migrate to Edge. Amirah, who has helped me on two previous occasions, solved the problem within two minutes. Rather than just letting her get on with it, once I had given ... Read Full Review

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Service

Quality

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Great ...

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5 Star Review

By : 'Csaba'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Feb 20, 2021
People found this helpful0

Great service. Amirah was available after hours to help me out. A truly great customer service and a very kind and helpful person. She is a great value to Dezrez and should be ... Read Full Review

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Quality

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Fantastic Service ...

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5 Star Review

By : 'Paul'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Feb 3, 2021
People found this helpful0

Just a quick note to say how impressed I was with the Dezrez Support Team response to my technical problem .. very helpful especially as I am not very Tech Savy ..!!... Big Thank you ..!! ... Read Full Review

Value for money

Service

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That a good start to the ...

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1 Star Review

By : 'Trefor'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Jan 5, 2021
People found this helpful1

Amirah has enlightened us to much that has never been used on Dez Rez , we now find that it can do some of the important tasks that we had not previously been aware of. We were in discussion with another software provider about changing away from DR . So we will continue with the system and ... Read Full Review

Value for money

Service

Quality

Comments (0)Was this helpful?:
Broken ...

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5 Star Review

By : 'Shaun'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Dec 22, 2020
People found this helpful0

Great service, friendly and ... Read Full Review

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Service

Quality

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Amirah was ...

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5 Star Review

By : 'Natasha'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Dec 17, 2020
People found this helpful0

I had problems with my computer and a programme dez was running on. Amirah spent a long time sorting it out, she was very helpful. called me to update me and stayed on for a few hours until it was properly sorted. thank you very ... Read Full Review

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Excellent, friendly and ...

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5 Star Review

By : 'Nikki'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Dec 16, 2020
People found this helpful0

Amirah is very knowledgeable and helpful. Issue was sorted very ... Read Full Review

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Really helpful and resolved ...

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5 Star Review

By : 'Alastair'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Dec 16, 2020
People found this helpful0

The support is always very good. thank ... Read Full Review

Value for money

Service

Quality

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Courteous and knowledgeable ...

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5 Star Review

By : 'Ken'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Dec 8, 2020
People found this helpful0

Roland James have been a client of Desiree rest since the year 2000. We have always found their support to be excellent even at the busiest ... Read Full Review

Value for money

Service

Quality

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Very ...

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5 Star Review

By : 'Alan'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Dec 8, 2020
People found this helpful0

Amirah dealt with the installation of Dezres on my computer. It was done quickly with no fuss or ... Read Full Review

Value for money

Service

Quality

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Super ...

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5 Star Review

By : 'Lauren'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Dec 7, 2020
People found this helpful0

I needed help in regards of fixing Dezrez, Amirah was really helpful and resolved the issue quickly! Thank you ... Read Full Review

Value for money

Service

Quality

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Brilliant ...

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5 Star Review

By : 'Lynne'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Dec 24, 2019
People found this helpful0

We came to Dezrez in 2012 and we moved from the Dezrez software to the Rezi product in 2019. At PFK, we pride ourselves on making our clients property journey as simple as possible and rely on Rezi to make that a reality. We chose to manually migrate our data into Rezi to allow us to have a fresh ... Read Full Review

Value for money

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Quality

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Immediate ...

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5 Star Review

By : 'Peter'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Feb 4, 2016
People found this helpful0

Immediate response to service request; prompt resolution of issue reported; excellent customer service and attitude from ... Read Full Review

Value for money

Service

Quality

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Excellent ...

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5 Star Review

By : 'Jo'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Feb 4, 2016
People found this helpful0

excellent service as ... Read Full Review

Value for money

Service

Quality

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Simeon Green ...

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5 Star Review

By : 'Lisa'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : No

Jan 14, 2016
People found this helpful0

We installed Dezrez 1 year ago today and it has been a invaluable tool for our business. We are a commercial property development company so not a estate agent and the new development section on the database is ... Read Full Review

Value for money

Service

Quality

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Good service ...

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5 Star Review

By : 'Mandip'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : No

Jan 12, 2016
People found this helpful0

Dezrez has been a good purchase for our company as it does exactly what we want in our day to day business. The training provided has been very good in particular Simeon Green has been very helpful to all my staff. ... Read Full Review

Value for money

Service

Quality

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Excellent ...

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5 Star Review

By : 'Lesley'
Branch : Swansea ,Ethos Building
Services :
Would you recommend ? : Yes

Dec 24, 2015
People found this helpful0

excellent service as ... Read Full Review

Value for money

Service

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1 - 20 of 29 items
No Staff Registered

Rezi is a cloud based CRM with an open API. Built to be accessible, it means that agents can work anytime and anywhere. Our software means that vendors, applicants, tenants and landlords have access to all relevant information 247 from their mobile device. Rezi gives estate agents control of their applications and data whilst integrating with 1000s of market place apps. It's streamline reporting suite allows agents to save time, money and resource.