The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 5013 Reviews
91% Recommended
92% sales valuation accuracy
80% sales fee satisfaction

Jessica
By : 'M alvi'
Services : Sales( I bought a property using them)
Would you recommend ? : Yes
Postcode : HD4
Jessica was quick, professional, and very helpful in her approach. She responded promptly, and we completed the entire process within 24 hours.
Jessica was quick, professional, and very helpful in her approach. She responded promptly, and we completed the entire process within 24 hours. I paid the deposit plus fees the fee was £396
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 80.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 145 | 14 | 17 | 3 | 2176 | 209 | 1939 | 157 | 225 | 115 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935




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By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...

By : 'Fidget'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £160000
Would you recommend ? : Yes
Postcode : GL14
As first time buyer we were rather nervous of the processes involved but Matt did a good job of walking us though everything. He was quick with replies and although i cant say the admin involved is a fun process he made it as smooth and quick as possible and got us to the next stage of purchasing ... Read Full Review

By : 'Tom'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £155000
Would you recommend ? : Yes
Postcode : LN2
Springbok have been great to work with in buying my first home, Haden has been incredible from start to ... Read Full Review

By : 'Charlotte'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £335000
Would you recommend ? : Yes
Postcode : NN12
Communication with Haden has been very prompt and efficient so far, which has been helpful. He has been on hand to answer any questions needed. One small hiccup with the initial viewing appointment slot but we did manage to view the property on the day as ... Read Full Review

By : 'James'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : NN12
Haden was quick, responsive and helpful. Made the process about as painless as we could ... Read Full Review

By : 'Laura'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M9
Really I thought the reviews of Springbok sounded too good to be but in my experience they absolutely delivered. Haden was my sales negotiator and I was so impressed by how professional, positive, and transparent he was. Very patient with me too which I really appreciated (thank you!). The whole ... Read Full Review
By : Springbok Customer Services
28 Jan 2026Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be...
By : 'neat'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : SA4
Good model, easy to deal with, good communication and a fair ... Read Full Review
By : 'neat'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : SA4
Good model, easy to deal with, good communication and a fair ... Read Full Review

By : 'Jones'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LL33
Haden provided a great and efficient service, always available to answer any ... Read Full Review

By : 'Patricia'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £471000
Would you recommend ? : Yes
Postcode : SG18
Daniel Ardern has been impeccable throughout this process. Polite, attentive, efficient and empathetic. Cannot say enough good things about ... Read Full Review
By : Springbok Customer Services
26 Jan 2026Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition....

By : 'Kim'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £495000
Would you recommend ? : Yes
Postcode : SG18
very happy with the service and commitment from Dan. Thank ... Read Full Review
Great all round experience.
By : Springbok Customer Services
26 Jan 2026We’re grateful for your positive review. It’s great to hear that we could provide the service you needed. Your kind words will be shared with the team as motivation to continue their hard work....

By : 'Richard'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £225000
Would you recommend ? : Yes
Postcode : LL33
Springbok managed to sell our property within a matter of weeks after we had tried 18 months with other property companies with no success. The service is always attentive, fast, responsive, and professional. But in no time did we feel pressured to do anything we didn’t want to ... Read Full Review
By : Springbok Customer Services
26 Jan 2026Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we...

By : 'James'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Good communication, prompt responses. Good Negotiating to get you your ... Read Full Review
By : Springbok Customer Services
26 Jan 2026Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to...
By : 'Tony'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £202500
Would you recommend ? : Yes
Postcode : PR5
dealt with Joe who helped me with the purchase of a property. He was polite and helpful all the way, a credit to ... Read Full Review

By : 'Surinder'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : NP23
The service was great, everything said was clear. Any questions asked were delivered right away, communication was ... Read Full Review
By : Springbok Customer Services
26 Jan 2026Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything...

By : 'Simon'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : PO12
Haden Donovan provided a good service, kept in good contact and sold our house within 2 months. He was polite and friendly and explained the process every step of the way. I would recommend Springbok ... Read Full Review
By : Springbok Customer Services
26 Jan 2026We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything else...
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SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 8/12/2025, 3:09:03 PM by allAgents