The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 4983 Reviews
91% Recommended
92% sales valuation accuracy
81% sales fee satisfaction

Craig
By : 'Alice'
Services : Sales( I bought a property using them)
Sold price : £345000
Would you recommend ? : No
Postcode : RG1
I have been saving up for ages to buy my first home and find the whole process very daunting for a single person, but Craig was helpful, quick, adaptable and extremely reachable to both allay my anxieties but also get me through the negotiation period within a week's timeframe! I had tried other letting agencies around Reading who were not helpful or flat out kept forgetting about me and this was not my experience when joining with Springbok's property at RG1. I would recommend them to anyone, but particularly ambitious young women trying to get on the property ladder and find that path through!
By : Springbok Customer Services
9 Sept 2024Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 81.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 145 | 14 | 17 | 3 | 2167 | 209 | 1928 | 154 | 223 | 115 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935




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By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
By : 'DAVID'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : WA9
I AM WRITING TO EXPRESS MY GRATITUDE AND SAY A VERY BIG THANK YOU TO MATT HURFORD WHO IS CURRENTLY MY SALES NEGOTIATOR WITH SPRINGBOK PROPERTIES. THE FIRST TIME I SPOKE TO MATT, HE GAVE ME CONFIDENCE THAT MY PROPERTY WAS IN GOOD HANDS WITH HIM,AND ALSO WENT ON TO SAY THAT MY HOME TICKED ALL HIS ... Read Full Review
By : 'DAVID'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : WA9
I AM WRITING TO EXPRESS MY GRATITUDE AND SAY A VERY BIG THANK YOU TO MATT HURFORD WHO IS CURRENTLY MY SALES NEGOTIATOR WITH SPRINGBOK PROPERTIES. THE FIRST TIME I SPOKE TO MATT, HE GAVE ME CONFIDENCE THAT MY PROPERTY WAS IN GOOD HANDS WITH HIM,AND ALSO WENT ON TO SAY THAT MY HOME TICKED ALL HIS ... Read Full Review

By : 'Nikita'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Very efficient process and well supported and updated throughout. Definitely ... Read Full Review
By : 'Mariyam'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : HD3
I started my journey with Marius who kept in regular contact with me as I was stuck in a dispute with previous estate agent. He was incredible at being available, explaining the process and answering questions. I then agreed a fixed rate and Spring Bok offered a great deal where I did lose money ... Read Full Review
By : 'Amy'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £127000
Would you recommend ? : Yes
Postcode : SA15
I had the pleasure of working with haden and as a first time buyer I had no clue what to do. Haden was able to help me throughout and replied quickly so the process went quicker than I expected. I couldn't have asked a better company or staff to help me with buying a ... Read Full Review
By : 'potterpete84'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £380000
Would you recommend ? : Yes
Postcode : CH8
Good levels of communication and sold on second viewing. Much easier than standard processes and would ... Read Full Review
By : 'Moo30'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Great experience at first but communication did slow near the end when we had a problem which meant completion took a little ... Read Full Review

By : 'LT'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : PL12
I had an excellent experience with Springbok Properties, especially thanks to James. His communication was outstanding from start to finish, always clear, prompt, and reassuring. He guided me through every step of the process, making it simple and stressfree. James was kind, patient, and an ... Read Full Review
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By : 'Mrs'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : PL12
Having had a rather frustrating experience with an Estate Agent Springbok were recommended to me, i can not fault the experience, thank you James Keating assisting with the sale of my ... Read Full Review
By : 'Stuart'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : PO18
Fantastic Customer Service from Matt! We've had exceptional service from Matt, guided us through the process, always there to answer any questions etc and very efficientquick with responses. We'd thoroughly recommend this agency - No pressure and it's been a great experience since we are first time ... Read Full Review
By : 'Ella'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : HD3
My partner and I are so excited to be buying a house with springbok properties. As first time buyers, we have had quite a few questions on how the process works and Dan has been so helpful in guiding us through what we have needed to do! He is always very professional and someone that I can 100% ... Read Full Review
By : 'Alex'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : No
I had the pleasure of working with Mark Hurford from the Springbook agency, and I can confidently say that the cooperation was fully professional. Everything was perfectly arranged within 24 hours, with clear onboarding instructions and a thorough explanation of the entire process from the client’s ... Read Full Review

By : 'Jessie'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £124000
Would you recommend ? : Yes
Postcode : CF45
Jessie provided fantastic service thanks Jessie your hard ... Read Full Review

By : Springbok Customer Services
15 Jan 2026We really appreciate your positive review. It’s great to hear that you were satisfied with the service we provided. We’ll make sure your feedback reaches the team. If you have any further needs,...

By : 'S'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £229000
Would you recommend ? : Yes
Postcode : S2
The team was professional, responsive, and made the process smooth. Clear communication and helpful guidance throughout the ... Read Full Review
By : Springbok Customer Services
15 Jan 2026Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...

By : 'Sian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Jessica was amazing and extremely helpful, kept me informed every step of the way and helped me when i didn’t have a clue on what i was doing. you are going to buy a house from springbok always ask jessica thornton. we couldn’t of asked a better sales ... Read Full Review
By : Springbok Customer Services
15 Jan 2026We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we ...
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SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 8/12/2025, 3:09:03 PM by allAgents