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Swansea, SA1
1.7/5, 11 Reviews
18% Recommended
67% sales valuation accuracy
100% sales fee satisfaction
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"Lied to and..."
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1 Star Review
By : 'Lucy'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : SA1
People found this helpful0
Been lied to by multiple employees and the landlord as well. I have another review on a persistent rodent Infestation that the company refused to sort out for 2 weeks, despite being told by someone that a contractor would be out within 24 hours BUT ALSO I have had someone claiming to be the landlord knock my door wanting to show someone around the flat. I wasn't given notice of this and when I informed the office, they were not at all concerned that they didn't know this man, that he wasn't the landlord, and that he has been hanging around the property for weeks. Also, my coin electricity meter was changed while I was out of town and the landlord lied to the office and said I was present for the install, that I had been shown how to use it. Complete LIES as I was out of town for 2 weeks and came back to my fridge freezer defrosted with rotten food. I was told over a month ago that I would be reimbursed for the money in the generator that was just wiped away, but not heard a thing. ALSO a selling point of the viewings before I moved in was that the communal washer and dryer for the flats was kept running by the landlord who would top up the meter. Lies again. The tenants are the only ones who do it. This company is a scam and a money grab, it feels like
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 67% | 100.00% | £77,000 | £153,000 |
Address
Peter Alan
49 Mansel Street, Swansea, West Glamorgan
SA1 5SW
01792641481
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Lied to and ...
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1 Star Review
By : 'Lucy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SA1
People found this helpful0
Been lied to by multiple employees and the landlord as well. I have another review on a persistent rodent Infestation that the company refused to sort out for 2 weeks, despite being told by someone that a contractor would be out within 24 hours BUT ALSO I have had someone claiming to be the... Read Full Review
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two mice ...
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1 Star Review
By : 'Lucy'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : SA1
People found this helpful0
Had a mouse infestation in February-March 2024 and the company took 2 weeks for someone to come out and get some treatment started, despite being told a contractor would be sent out within 24hours. I was manipulated by the company and the private company they insisted to go with, with both of... Read Full Review
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Landlords ...
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1 Star Review
By : 'Karen'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : SA1
People found this helpful3
I used Peter Alan to manage my property for years but wish that i had not. I only stayed with them as i was out of the country but the service just got worse and worse...communication was terrible, staff were rude, despite paying for a service you felt as if they were doing you a favour!! They did... Read Full Review
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Peter Alan - ...
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5 Star Review
By : 'Eloise'
Services : Sales( As a Vendor )
Sold price : £153000
Would you recommend ? : Yes
Postcode : SA5
People found this helpful0
Peter Alan - Swansea I used Peter Alan Swansea to sell my property. I could not recommend them enough. Their service from start to finish was excellent. I was kept up to date regularly and advised what to do when my property needed a refresh. All paperwork was handled very quickly which helped the... Read Full Review
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Shocking ...
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1 Star Review
By : 'Kelly'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SA10
People found this helpful2
Absolutely gutted to have been told a property for rent wasn’t ready for viewings and that we would have a phone call when it was, then drove past to show my partner the outside to see that there was people in there having a viewing. Then we was able to go in and have a look and told them ... Read Full Review
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If you want to have the worst ...
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1 Star Review
By : 'Sana'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SA1
People found this helpful2
If you want to have the worst experience moving in, Peter Alan is the company that will deliver! You will receive better customer service from a McDonald's... Read Full Review
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Not happy with the ...
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1 Star Review
By : 'TeslaSwansea'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SA2
People found this helpful8
My property has been in the market with Peter Alan in the past 4 months. In the last 4 months I have been asked to drop down the sale price 3-4 times which I have agreed to do it once. Still no luck with the sale. Even I have not got one descent offer. The communication has been the poorest of all. ... Read Full Review
Comments on Agent Fees
Very high and as I said I had to pay for the photographer.
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If I could give 0 stars I ...
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1 Star Review
By : 'Ad999'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : SA2
People found this helpful2
As a previous review stated, âIn it for the landlords, not the tenantsâ and I could not agree more. Problem after problem is all they have caused. They misadvise just to make your face smile, then when it comes to actually dealing with it they do nothing or blame the tenants. I complained... Read Full Review
Comments on Agent Fees
Bad
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By : Lowri Morgan
Jun 28, 2018I've had nothing but issues with peter Alan in maesteg! Useless bunch of people, as long as they getting the money they don't give a shit. On my moving In day me and my partner went to get the keys ...
Can't fault Peter ...
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5 Star Review
Joshua
By : 'Stuart'
Services : Sales( As a Vendor )
Sold price : £77000
Would you recommend ? : Yes
Postcode : SA1
People found this helpful1
Can't fault Peter Allan's Mansel Street office. They made the sale of my property very easy, quick and kept me fully informed throughout. Signed sealed and delivered within about 2 months (brilliant). Staff very helpful and I used Howells solicitors which were recommended by them. There... Read Full Review
Comments on Agent Fees
There are slightly cheaper estate agents out there but I felt this service was worth every penny for a totally hassle free sale.
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We have paid our extautionate ...
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1 Star Review
By : 'C_1'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £685
Would you recommend ? : No
Postcode : SA
People found this helpful2
We have paid our extautionate admin fees. Still don't have move in date or copy of contract to review. Told not possible. Utterly ridiculously. Both those things are crucial elements to renting a property. Fear we are going to be left homeless and out of... Read Full Review
Comments on Agent Fees
Bad. Expensive. For what?
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Very bad and thy take money ...
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1 Star Review
By : 'Shwan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SWAN
People found this helpful2
Very bad and thy take money and bad service better to sleep in park rather going to them to get house or flat. Thy take £342 from me I never give it... Read Full Review
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1 - 11 of 11 items
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