76% lettings valuation accuracy
48% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 139
31st Oct 2024
reviewed by 'Lucy'
16th Oct 2024
reviewed by 'Lucy'
22nd Aug 2024
reviewed by 'Hlaing phyo'
5th Aug 2024
reviewed by 'Time and money wasted'
29th Jul 2024
reviewed by 'Dallas'
25th Jul 2024
reviewed by 'Angela Vine'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 76% | 48% | £350 | £1,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 8 | 16 | 30 | 14 | 11 | 11 | 5 | 8 | 25 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
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Oct 31,2024
Oct 31,2024
0
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Been lied to by multiple employees and the landlord as well.
I have another review on a persistent rodent Infestation that the company refused to sort out for 2 weeks, despite being told by someone that a contractor would be out within 24 hours
BUT ALSO I ...
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Oct 16,2024
Oct 16,2024
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Had a mouse infestation in February-March 2024 and the company took 2 weeks for someone to come out and get some treatment started, despite being told a contractor would be sent out within 24hours.
I was manipulated by the company and the private company they insisted to ...
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Aug 22,2024
Aug 22,2024
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before day i am talking with my Mortgage advisor he told me that he will try
to refund back for me money Because not from my side Peter Alan side cancel the offer 12 landseer close because of construction problem and i cannot get the mortgage ...
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Aug 05,2024
Aug 05,2024
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Peter Alan Cardiff
My impression of this company is that it is understaffed, disorganised, inconsiderate and extremely discourteous. I made an appointment to view a property, unfortunately it was 80 miles from where I live. I set out on the journey and while on the M4 ...
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Jul 29,2024
Jul 29,2024
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Phoebe is excellent - she get's the job done - and communicates effectively throughout the process!...
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Jul 25,2024
Jul 25,2024
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They over value your property, MASSIVELY, then when you have to drop the price they still charge you commission on the over valuation NOT the actual price sold. AVOID AVOID AVOID . They are totally dishonest...
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Jul 14,2024
Jul 14,2024
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I rented my property with the company Peter Alan seventeen years ago and then over two years ago again. I never had had this pleasant customer experience in the past. I was ready to leave their company until Joe Johns came along. He is so ...
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Jun 27,2024
Jun 27,2024
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Sarah has been absolutely on the ball and has helped me with all my questions and queries. She has communicated back and forward with all my tenants and concluded any issues....
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Mar 12,2024
Mar 12,2024
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5 STAR REVIEW!! I just rented a property with this branch and everything went through perfectly , Caitlyn and Abbie were absolutely fantastic and I couldn't recommend enough honestly , they both showed great team work and were awesome , everyone else in the office was so polite and ...
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Feb 29,2024
Feb 29,2024
1
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Worst company I had the unfortunate idea of working for. They lie to you from day one...think carefully before buying or selling any house with Peter Alan. We worked with Peter Alan from Newport and it was a disaster! I have nothing more to ...
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Dec 20,2023
Dec 20,2023
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Tenants beware, avoid if you can!
The following is my honest review of experiences from dealing with Peter Alan. My friend renting with Peter Alan had a broken washing machine which was ignored for months, leaving them to pay the costs of a laundromat. Then ...
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Nov 24,2023
Nov 24,2023
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Leonie Gee was absolutely amazing very approachable
Step step-by-step guided me made my mortgage where is swift and stressfree. I could call her as many times as I like in a day and she would answer my call. Emails were prompt can’t ask for ...
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Nov 01,2023
Nov 01,2023
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Super helpful friendly agent lovely to work with. One the best agents I worked with so far thank you so much for you help over last couple weeks. I’m...
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Oct 30,2023
Oct 30,2023
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Thanking Niall Edwards for his positive approach and being a great guide and a support for us which helped us to be stress free during the process....
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“Niall Edwards did a great job. We are satisfied. Honestly writing review is something I don't ......”
Oct 29,2023
Oct 29,2023
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Honestly writing review is something I don't usually do, but Niall Edwards does deserve a good one.
Once we started enquiry about the property, till getting appointment for viewing, it was quiet smooth, Niall Edwards was warm and professional, most importantly for me as I'm ...
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Oct 29,2023
Oct 29,2023
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Niall Edwards is not like any other estate agent I've had dealings with before. He definitely gets 5* from me. He made my incredibly stressful move to Wales so much easier. He is very friendly, helpful and went all out to get me exactly what I ...
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Oct 28,2023
Oct 28,2023
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Phoebe helped with my move, everything ran smoothly from start to finish. Thank you very much...
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Oct 18,2023
Oct 18,2023
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Complete incompetence from top to bottom. Been caught out lying and then lie to try and hide their incompetence. Avoid Avoid Avoid...
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Oct 01,2023
Oct 01,2023
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My landlord decided after a while to bring Peter Alan on board to handle the property maintenance due to distance. Peter Alan took over mid February 2022, with a known issue (was already 6 weeks waiting for it to be sorted before they took over, which was ...
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Sep 15,2023
Sep 15,2023
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Hello, i had a viewing today with James for the 13 Ifton Street.. very kind and helpful person he answered all my questions and I am so grateful for the time he took to just be there for us… recommend him and the Peter Alan for ...
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Aug 21,2023
Aug 21,2023
3
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I used Peter Alan to manage my property for years but wish that i had not. I only stayed with them as i was out of the country but the service just got worse and worse...communication was terrible, staff were rude, despite paying for ...
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Apr 01,2023
Apr 01,2023
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Jamie hyett. I first met Jamie Jan 2022 and I wasn't his customer I was buying through Peter Alan not selling. The estate agent who was selling my house messed me about from day 1. I'd found my dream home Jamie was selling. For 6.5 months Jamie went ...
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Mar 25,2023
Mar 25,2023
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We have looked at several properties with Chris and I have to say he's been amazing. What a lovely young man. We were instantly made to feel at ease he knew everything about the property we were viewing and the the area it was in. ...
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Jun 28,2022
Jun 28,2022
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Jess Williams Maesteg branch.
Simply super with her professional approach, kept in touch throughout the sale, this is my second property, going to sale with the help of Peter Alan and Jess
Highly recommended
We wouldn't use anyone Else.
thanks Jess for your true professionalism ...
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May 19,2022
May 19,2022
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Thank you Codie (and John) for all your help finding tenants for a Llanyravon property. Very efficient, professional service again. I would not hesitate in recommending you....
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Apr 10,2022
Apr 10,2022
1
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Very tricky estates agents .. beware about dealing with them .. Some of the staffs in Morriston branch is very rude ....
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Mar 31,2022
Mar 31,2022
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Appalling levels of pressure and Used Car Sales tactics at it's very finest
The most appalling levels of pressure to close a deal and levels of used car sales tactics I have ever imagined!
Asking me now to file a complaint instead of allowing my 14 ...
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Mar 15,2022
Mar 15,2022
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Peter Alan - Swansea
I used Peter Alan Swansea to sell my property. I could not recommend them enough. Their service from start to finish was excellent. I was kept up to date regularly and advised what to do when my property needed a refresh. ...
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Mar 04,2022
Mar 04,2022
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If you're looking to buy 16 Austin Avenue, Bridgend, I am happy to share my survey/experience so that you don't waste your time to the tune of almost £600. I was the second buyer in six months who had attempted to purchase the property.
The survey ...
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Feb 18,2022
Feb 18,2022
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Fantastic support from Denise at the Barry, Vale of Glamorgan branch. Denise was tireless in progress chasing and feeding back - consistently positive and reliable. Highly recommend Peter Alan and particularly Denise....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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