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Keystones Property

5/5, 441 Reviews
97% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

97% sales fee satisfaction

97% letting fee satisfaction

Keystones Property is a private owned independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Loughton, IG10 we operate mainly in the West Essex
and East London borders.
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"Excellent..."

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5 Star Review
UserName

Katie

By : 'Linda Farthing'
Services : Letting(Property Management)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : RM5

Oct 24, 2024
People found this helpful0

Katie Fitzpatrick has been managing my sons properties for a few years now, she goes above and beyond, nothing fazes her, she is excellent at her job, I'd have no hesitation in recommending Katie to handle any of your portfolios

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%97%£40,000£2,147,483,647
Lettings100%97%£650£2,150
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
8319641282964261
Areas covered
  • IG10
  • IG11
  • IG2
  • RM1
  • RM2
  • RM3
  • RM4
  • RM5
  • RM6
  • RM7
  • RM8
  • RM9
Address

Keystones Property
13 Clockhouse LaneRomford, Essex
RM5 3PH
01708 909 100

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:45 - 18:00
  2. 08:45 - 18:00
  3. 08:45 - 18:00
  4. 08:45 - 18:00
  5. 08:45 - 18:00
  6. 08:45 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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  • ?National Homes Network
  • Move With Us
  • allAgents Portal
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  • Zoopla
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5 Star Review

By : 'Andreas'
Branch : Romford ,13 Clockhouse Lane
Services : 3
Would you recommend ? : Yes
Postcode : IG1

Mar 5, 2025
People found this helpful

I would like to say that keystone estates, have been Brilliant with helping me sell my house i highly ... Read Full Review

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First Time ...

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5 Star Review

By : 'Shakeeb'
Branch : Romford ,13 Clockhouse Lane
Services : 1
Would you recommend ? : Yes
Postcode : RM7

Feb 25, 2025
People found this helpful

Keystones Property have been exceptional and very professional experience, with my first time purchasing a house. I would like to thank all of the members at Keystones their helpful service and customer interaction, especially thanks to Libby and Helen who have been amazing throughout my journey ... Read Full Review

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House sale - Collier ...

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5 Star Review

By : 'Oh'
Branch : Romford ,13 Clockhouse Lane
Services : Sales( As a Vendor )
Sold price : £0
Rent PCM : £0
Would you recommend ? : Yes

Feb 21, 2025
People found this helpful0

All good, plenty of help and updates with the progression of the sale, they liaise with solicitors to make things ... Read Full Review

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I would highly recommend ...

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5 Star Review
UserName

Libby

By : 'Inna'
Branch : Romford ,13 Clockhouse Lane
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RM5

Feb 20, 2025
People found this helpful0

I would highly recommend Keystone Property, especially we want to say massive thank you to Libby and Helen, without her’s our dream about own house would be impossible. Libby and Helen was extremely efficient and helpful throughout the process. They always was there us, when we had any questions ... Read Full Review

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Keystones Letting ...

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5 Star Review
UserName

Libby

By : 'Gary'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RM7

Jan 31, 2025
People found this helpful0

Keystones are our letting agent a rental property in Romford. We have recently had a changeover in tenants and we found that the Keystones personal (Libby Ryan and Katie Fitzpatrick) were both very helpful and efficient when dealing with the whole process of one tenant leaving and then they ... Read Full Review

Comments (0)Was this helpful?:
Keystones property has been ...

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5 Star Review
UserName

Katie

By : 'Caner'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG7

Nov 4, 2024
People found this helpful0

Keystones property has been great throughout the years. Katie has always been very helpful, striving her best to resolve any matters effectively and efficiently. She has always been kind and brilliant ... Read Full Review

Comments (0)Was this helpful?:
Katie has been an absolute ...

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5 Star Review
UserName

Katie

By : 'Elsie'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RM3

Oct 30, 2024
People found this helpful0

Katie has been an absolute Joy and breath of fresh air! Having Katie being in charge of our property leaves a feeling of no stress. She’s very prompt reliable and pro active! Always finding ways to ensure our experience is seamless and stress free. She truly can be trusted! Thank you ... Read Full Review

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Excellent ...

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5 Star Review
UserName

Katie

By : 'Linda'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( Property Management )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : RM5

Oct 24, 2024
People found this helpful0

Katie Fitzpatrick has been managing my sons properties for a few years now, she goes above and beyond, nothing fazes her, she is excellent at her job, I'd have no hesitation in recommending Katie to handle any of your ... Read Full Review

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I’ve been renting ...

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5 Star Review

By : 'angela'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : RM3

Oct 22, 2024
People found this helpful0

I’ve been renting with Keystones for two years now, and I couldn’t be happier with the experience. They have always been responsible, professional, and genuinely caring towards us as tenants. Any issues that came up were addressed promptly, and they always go the extra mile to ... Read Full Review

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Very helpful, professional ...

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5 Star Review
UserName

Scott

By : 'Mihail'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RM5

Oct 18, 2024
People found this helpful0

Very helpful, professional and organised. Always happy to walk the extra mile to help the ... Read Full Review

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review
UserName

Katie

By : 'Richard'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IG7

Oct 17, 2024
People found this helpful0

Keystones have managed the rental of our property for over 7 years. Scott Jay the owner guided us through the initial steps and personally vetted our first tenants which put our mind at ease. We have been dealing with Katie Fitzpatrick (Property Manager), for the last few years who has always ... Read Full Review

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The agency is acting ...

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5 Star Review
UserName

Katie

By : 'ED'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG6

Oct 17, 2024
People found this helpful0

The agency is acting professionally and efficiently, addressing our needs with great attention to detail and providing timely ... Read Full Review

Comments (0)Was this helpful?:
I would highly recommend ...

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5 Star Review
UserName

Katie

By : 'Valentina'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RM1

Oct 16, 2024
People found this helpful0

I would highly recommend Keystones Property. They have helped in managing my property and are doing a great job. Katie is my property manager and she's very friendly, supporting and resolves any issue or query promptly. Thank you for your ... Read Full Review

Comments (0)Was this helpful?:
Katie has been very ...

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5 Star Review
UserName

Katie

By : 'Nehal'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RM7

Oct 15, 2024
People found this helpful0

Katie has been very helpful with aiding me move in and answering any questions she ... Read Full Review

Comments (0)Was this helpful?:
Katie is an amazing property ...

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5 Star Review
UserName

Katie

By : 'Meagan'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : RM7

Oct 14, 2024
People found this helpful0

Katie is an amazing property manager! She is always available to help and support. I am very thankful for all she does. Would definitely recommend ... Read Full Review

Comments (0)Was this helpful?:
Feedback ...

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5 Star Review
UserName

Katie

By : 'Joicy'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG2

Oct 11, 2024
People found this helpful0

Excellent and professional service and a real sense of customer ... Read Full Review

Comments (0)Was this helpful?:
Very happy with my ...

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5 Star Review
UserName

Libby

By : 'Mr'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RM7

Oct 7, 2024
People found this helpful0

Very happy with my interactions with Libby, who has been ever so helpful in me getting a place to rent. Responds quickly, and has provided me with answers to my questions ... Read Full Review

Comments (0)Was this helpful?:
Keystones Excellent ...

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5 Star Review
UserName

Katie

By : 'Rory'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Tenant )
Rent PCM : £1075
Would you recommend ? : Yes
Postcode : RM5

Oct 4, 2024
People found this helpful0

I have used Keystones to rent a property and Katie has been a fantastic property manager and always available for any property queries and maintenance. Can highly reccomend the ... Read Full Review

Comments (0)Was this helpful?:
Long term happy tenant ...

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5 Star Review
UserName

Katie

UserName

Scott

By : 'Maureen'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RM6

Aug 19, 2024
People found this helpful0

Being a long term tenant (since 2013) with Keystones, I can honestly say they are amazing. I met Scott when he had just started the company and was one of his first tenants. He has been simply amazing and always straight forward...what you see, is what you get...no hidden agendas. Having been a ... Read Full Review

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Really helpful and friendly. ...

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5 Star Review
UserName

Katie

By : 'gorasiawellardv-wellard'
Branch : Romford ,13 Clockhouse Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RM9

Aug 18, 2024
People found this helpful0

Really helpful and friendly. Always there when I need ... Read Full Review

Comments (0)Was this helpful?:
1 - 20 of 441 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact info@key-stones.co.uk or call 01708 909 100 regarding any complaints you may have. We take our complaints extremely seriously as a reflection on us and endeavor to handle any complaints with common sense first as there is always a solution to a problem. Please contact Scott Jay - Managing Director as your first point of call.

Last updated at 7/24/2017, 4:37:23 AM by allAgents