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Cardiff, CF11
2/5, 4 Reviews
25% Recommended
100% letting valuation accuracy
33% letting fee satisfaction
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"Peter Alan Cardiff -..."
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1 Star Review
By : 'Time and money wasted'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CF5
People found this helpful0
Peter Alan Cardiff My impression of this company is that it is understaffed, disorganised, inconsiderate and extremely discourteous. I made an appointment to view a property, unfortunately it was 80 miles from where I live. I set out on the journey and while on the M4 Peter Alan rang and left a message confirming the viewing. I did not answer the phone or listen to the message because I was driving. They then rang and left another message. When I arrived 20 minutes before the viewing I listened to the message, and saw the text, saying that they had cancelled the viewing. I rang them, they did not answer. I left a message stating I had arrived to view the property and had driven 80 miles to do so. They did not return my call. I rang several more times and left two further, increasingly irritated messages. They never rang me back, making no attempt to explain or apologise. I travelled 160 miles round trip for nothing and they did not even have the grace to apologise. Not only did it cost me time and money, it also lost the vendor a potential sale. Most unimpressive indeed.
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Time and money wasted
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 33.00% | £600 | £675 |
Address
Peter Alan
170-172 Cowbridge Road East, Cardiff, Cardiff County
CF11 9NE
02920 727700
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Peter Alan Branches (View All 32)
Peter Alan Cardiff - ...
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1 Star Review
By : 'Time'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CF5
People found this helpful0
Peter Alan Cardiff My impression of this company is that it is understaffed, disorganised, inconsiderate and extremely discourteous. I made an appointment to view a property, unfortunately it was 80 miles from where I live. I set out on the journey and while on the M4 Peter Alan rang and left a... Read Full Review
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The canton branch were ...
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5 Star Review
Sofie
By : 'Levi'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CF11
People found this helpful0
The canton branch were absolutely fantastic!! Sofie was amazing in helping to find the perfect property. Her problem solving attitude was really helpful during a difficult sale (during lockdown) and made the process a lot less stressful. Kirsten is another agent I dealt with on the rental... Read Full Review
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Unprofessional real ...
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1 Star Review
By : 'Jericho'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF11
People found this helpful0
Unprofessional and not very close to customers. I rented an apartment through this real estate agency, unfortunately there are big problems in the apartment, I sent emails to notify them and request their assistance for urgent repairs to be done, but they waited months before answering and in any... Read Full Review
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i had one problem after ...
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1 Star Review
By : 'not'
Services : Letting( As a Tenant )
Rent PCM : £630
Would you recommend ? : No
Postcode : CF11
People found this helpful3
i had one problem after another with this estate agent as a tenant I called on a day when my boiler broke down they said they were open on the times on their message but then said they were closed and to leave a message very unimpressed. I was going to use them to buy a property but have ... Read Full Review
Comments on Agent Fees
bad
Comments (1)Was this helpful?:
By : Sarah strickett
Mar 3, 2018Regarding above review it is now 4 days later and a number of miscommunications .two engineers have been sent out both said same thing boiler under warranty so a new one has to be replaced !!!! For ...
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