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Ashford, TW15
2.3/5, 3 Reviews
33% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
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"FRAUD/ SCAMMERS 9 ASHCOMBE..."
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1 Star Review
By : 'Santana Fernandes'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : TW15
16 Nov 2023
People found this helpful1
9 ASHCOMBE COURT, LONDON ROAD TW15 3AF* FRAUD!!! UNRELIABLE!!! PROFESSIONAL SCAMMERS!!! This is fraud estate agents. Do not give your money and trust them. They took holding deposit from me on the 4th of November 2023 and the property was still advertised by them allowing other people to view. I have attached screenshots from 12th Nov 2023 of their property being still advertised. They only got back to me today 15th November when the referencing was completed on 14th November. Now they have given a false reason saying I have failed the referencing as my guarantor doesn’t earn enough when they never mentioned anywhere what the guarantor earning requirements were. My Guarantor earning more than they probably earning. Don’t not trust them. Especially Jorden Guillum !! Eashen vickers was initially the one who showed the property to my mum and never mentioned anything even in person. Right after the viewing kept calling my mum to pay deposit or else we will loose the property. She said my daughter (I) would be calling to do the payment once she gets free at work. They kept ringing her again and again. So I had a doubt and searched the property on RIGHTMOVE and it had said LET AGREED even before I had given the deposit SO I then called to clarify this and they said must been a mistake. Further then I made a payment of £357 after a while he then sends me email saying congratulations we have accepted your offer. Eashen Neither verbally or in writing informed my mum or me about the deposit not being refundable incase the referencing fails or credit checks before making him the payment. Legally all of these should be discussed before you take anyones deposit. They are bunch of liar and fraud. I was foolish to not read the reviews before giving any money to them but I won’t let this pass so easily. I will make sure I get my refund or else I will take legal actions and the reviews here and also I can bring all witnesses who has had similar experiences like mine or even worse. JORDEN GUILLUM IS ABSOLUTELY RUDE AND UNPROFESSIONAL HUNG UP ON ME WHILE I WAS IN CONVERSATION TO HER OVER THE PHONE.
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Santana Fernandes
MrKevin Hepburn
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £323,000 | £323,000 |
| Lettings | 0% | 0% | £0 | £0 |
Address
S J Smith Estate Agents
6 Station Approach, Ashford, Surrey
TW15 2QN
01784 24 33 33
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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S J Smith Estate Agents Branches (View All 2)
Please avoid at cost, very ...
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1 Star Review
By : 'Ishna'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW15
26 Jan 2024
People found this helpful2
Please avoid at cost, very poor maintenance. No reaponse once you become a... Read Full Review
Comments (0)
Please avoid at cost, very poor maintenance.
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Ishna A said about S J Smith Estate Agents
Services : Letting( As a Tenant )Date: 26th Jan 2024
Please avoid at cost, very poor maintenance.
No reaponse once you become a tenant.
The UK's Largest Customer Review Website for the Property Industry
FRAUD/ SCAMMERS 9 ASHCOMBE ...
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1 Star Review
By : 'Santana'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW15
16 Nov 2023
People found this helpful1
9 ASHCOMBE COURT, LONDON ROAD TW15 3AF* FRAUD!!! UNRELIABLE!!! PROFESSIONAL SCAMMERS!!! This is fraud estate agents. Do not give your money and trust them. They took holding deposit from me on the 4th of November 2023 and the property was still advertised by them allowing other people to view. I... Read Full Review
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Comments (0)9 ASHCOMBE COURT, LONDON ROAD TW15 3AF*
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Santana Fernandes said about S J Smith Estate Agents
Services : Letting( As a Tenant )Date: 16th Nov 2023
9 ASHCOMBE COURT, LONDON ROAD TW15 3AF*
FRAUD!!! UNRELIABLE!!! PROFESSIONAL SCAMMERS!!!
This is fraud estate agents. Do not give your money and trust them. They took holding deposit from me on the 4th of November 2023 and the property was still advertised by them allowing other people to view. I have attached screenshots from 12th Nov 2023 of their property being still advertised. They only got back to me today 15th November when the referencing was completed on 14th November. Now they have given a false reason saying I have failed the referencing as my guarantor doesn’t earn enough when they never mentioned anywhere what the guarantor earning requirements were. My Guarantor earning more than they probably earning.
Don’t not trust them. Especially Jorden Guillum !!
Eashen vickers was initially the one who showed the property to my mum and never mentioned anything even in person. Right after the viewing kept calling my mum to pay deposit or else we will loose the property. She said my daughter (I) would be calling to do the payment once she gets free at work. They kept ringing her again and again. So I had a doubt and searched the property on RIGHTMOVE and it had said LET AGREED even before I had given the deposit SO I then called to clarify this and they said must been a mistake. Further then I made a payment of £357 after a while he then sends me email saying congratulations we have accepted your offer. Eashen Neither verbally or in writing informed my mum or me about the deposit not being refundable incase the referencing fails or credit checks before making him the payment. Legally all of these should be discussed before you take anyones deposit. They are bunch of liar and fraud. I was foolish to not read the reviews before giving any money to them but I won’t let this pass so easily. I will make sure I get my refund or else I will take legal actions and the reviews here and also I can bring all witnesses who has had similar experiences like mine or even worse.
JORDEN GUILLUM IS ABSOLUTELY RUDE AND UNPROFESSIONAL HUNG UP ON ME WHILE I WAS IN CONVERSATION TO HER OVER THE PHONE.
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Excellent service and would ...
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5 Star Review
Chad
Nicola
By : 'MrKevin'
Services : Sales( As a Vendor )
Sold price : £323000
Would you recommend ? : Yes
Postcode : TW15
17 Feb 2020
People found this helpful0
Excellent service and would recommend this agent. Found me a buyer in a week and Chad and Nicola kept me updated at all times. Would definitely recommend this... Read Full Review
Comments (0)Was this helpful?:
MrKevin Hepburn said about S J Smith Estate Agents
Services : Sales( As a Vendor )Date: 17th Feb 2020
Excellent service and would recommend this agent. Found me a buyer in a week and Chad and Nicola kept me updated at all times. Would definitely recommend this agent.
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