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Gibsonhoney
4.9/5, 104 Reviews
97% Recommended
100% sales valuation accuracy
95% letting valuation accuracy
95% sales fee satisfaction
95% letting fee satisfaction
A totally innovative concept in the purchase and sale of residential property.
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Gibsonhoney
92 High Street,HA4 8LS
Certified Customer Experience
Report Summary
Report generated on (30 April 2025 @ 07:16:54)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Derek on 6th Apr 2025
5 Star Review
GIbson Honey were outstanding. RIght from the valuation through the whole process, they were honest with their advice. They were proactive in selling the property and made sure we were only getting viewings from matched prospective buyers. We switched from another local agent to Gibson Honey and the difference between them was light and day. Wish we had gone with them earlier. While property portals are the main entry point buyers, the role of a quality estate agent is not to be underestimated!!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Derek on 6th Apr 2025
5 Star Review
GIbson Honey were outstanding. RIght from the valuation through the whole process, they were honest with their advice. They were proactive in selling the property and made sure we were only getting viewings from matched prospective buyers. We switched from another local agent to Gibson Honey and the difference between them was light and day. Wish we had gone with them earlier. While property portals are the main entry point buyers, the role of a quality estate agent is not to be underestimated!!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Irene freeman. on 3rd Apr 2025
5 Star Review
I am very impressed with Gibson honey. To name but a few Wendy, jo, Rosie,Tommy, Nicola and Caroline. I apologise I have left anyone out. I was kept informed all the way through
We got there in the end. Ruislip manor branch
Thanks everything.
Irene freeman
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Craig pearce on 3rd Apr 2025
5 Star Review
Excellent service from start to finish. Kevin Gibson was a great help advising on the sale and selecting the buyers. The sales progresses Wendy Fewell and Jo Binding we’re on the ball and kept us updated on a regular basis
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Craig pearce on 3rd Apr 2025
5 Star Review
Excellent service from start to finish. Kevin Gibson was a great help advising on the sale and selecting the buyers. The sales progresses Wendy Fewell and Jo Binding we’re on the ball and kept us updated on a regular basis
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 30/04/2025
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"The most trustworthy agent..."
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5 Star Review
Kevin
Tommy
By : 'Richard'
Services : Sales(As a Vendor)
Sold price : £550000
Would you recommend ? : Yes
Postcode : HA4
Oct 11, 2021
People found this helpful0
The most trustworthy agent I've come across. Efficient service, helpful and prepared to go beyond the call of duty. Great people, too.
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Latest Reviews
Irene freeman.
Mr & Mrs Hague
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 95% | £53,000 | £990,000 |
| Lettings | 95% | 95% | £1,150 | £4,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 19 | 1 | 9 | 1 | 45 | 0 | 20 | 0 | 5 | 2 |
Areas covered
- HA2
- HA4
- HA5
- HA6
- UB10
Address
Gibsonhoney
92 High Street, Ruislip, Middlesex
HA4 8LS
01895677766
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 17:00
- 09:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
£ 1100000 Offers Over
4 Bedroom Detached House for Sale - Frithwood Avenue, Northwood
£ 630000 Offers Over
3 Bedroom Semi-Detached House for Sale - West End Road, Ruislip
£ 240000 Offers Over
1 Bedroom Maisonette House for Sale - Abercorn Grove, Ruislip
£ 275000 Offers Over
2 Bedroom Apartment House for Sale - High Road, Eastcote, Pinner
£277 pw | £1200 pcm
1 Bedroom Retirement Property House to Rent - Sherleys Court, Wood Lane, Ruislip
£381 pw | £1650 pcm
2 Bedroom Apartment House to Rent - Melthorne Court, High Road, Ickenham
£531 pw | £2300 pcm
3 Bedroom Semi-Detached House to Rent - Acorn Grove, Ruislip
£404 pw | £1750 pcm
2 Bedroom End of Terrace House to Rent - Hindhead Close, Uxbridge
GIbson Honey were ...
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5 Star Review
By : 'Derek'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Sold price : £0
Rent PCM : £0
Would you recommend ? : Yes
Apr 6, 2025
People found this helpful0
GIbson Honey were outstanding. RIght from the valuation through the whole process, they were honest with their advice. They were proactive in selling the property and made sure we were only getting viewings from matched prospective buyers. We switched from another local agent to Gibson Honey and ... Read Full Review
Comments (0)
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Derek said about Gibsonhoney
Services : Sales( As a Vendor )Date: 6th Apr 2025
GIbson Honey were outstanding. RIght from the valuation through the whole process, they were honest with their advice. They were proactive in selling the property and made sure we were only getting viewings from matched prospective buyers. We switched from another local agent to Gibson Honey and the difference between them was light and day. Wish we had gone with them earlier. While property portals are the main entry point buyers, the role of a quality estate agent is not to be underestimated!!
The UK's Largest Customer Review Website for the Property Industry
GIbson Honey were ...
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5 Star Review
Tommy
By : 'Derek'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Apr 6, 2025
People found this helpful0
GIbson Honey were outstanding. RIght from the valuation through the whole process, they were honest with their advice. They were proactive in selling the property and made sure we were only getting viewings from matched prospective buyers. We switched from another local agent to Gibson Honey and ... Read Full Review
Comments (0)Was this helpful?:
Derek said about Gibsonhoney
Services : Sales( As a Vendor )Date: 6th Apr 2025
GIbson Honey were outstanding. RIght from the valuation through the whole process, they were honest with their advice. They were proactive in selling the property and made sure we were only getting viewings from matched prospective buyers. We switched from another local agent to Gibson Honey and the difference between them was light and day. Wish we had gone with them earlier. While property portals are the main entry point buyers, the role of a quality estate agent is not to be underestimated!!
The UK's Largest Customer Review Website for the Property Industry
Very friendly and ...
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5 Star Review
Tommy
Jo
Nicola
Caroline
Wendy
By : 'Irene'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Apr 3, 2025
People found this helpful0
I am very impressed with Gibson honey. To name but a few Wendy, jo, Rosie,Tommy, Nicola and Caroline. I apologise I have left anyone out. I was kept informed all the way through We got there in the end. Ruislip manor branch Thanks everything. Irene ... Read Full Review
Comments (1)I am very impressed with Gibson honey. To name but a few Wendy, jo, Rosie,Tommy, Nicola and Caroline. I apologise I have left anyone out. I was kept informed all the way through
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Irene freeman. said about Gibsonhoney
Services : Sales( As a Vendor )Date: 3rd Apr 2025
I am very impressed with Gibson honey. To name but a few Wendy, jo, Rosie,Tommy, Nicola and Caroline. I apologise I have left anyone out. I was kept informed all the way through
We got there in the end. Ruislip manor branch
Thanks everything.
Irene freeman
The UK's Largest Customer Review Website for the Property Industry
By : Gibson Honey
Apr 6, 2025Good morning Irene. Thank you for your lovely comments. We are glad to have provided you with a positive experience with Gibson Honey. It has been a pleasure to work with you and the whole team...
Excellent service from start ...
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5 Star Review
Kevin
By : 'Craig'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HA4
Apr 3, 2025
People found this helpful0
Excellent service from start to finish. Kevin Gibson was a great help advising on the sale and selecting the buyers. The sales progresses Wendy Fewell and Jo Binding we’re on the ball and kept us updated on a regular ... Read Full Review
Comments (1)Was this helpful?:
Craig pearce said about Gibsonhoney
Services : Sales( As a Vendor )Date: 3rd Apr 2025
Excellent service from start to finish. Kevin Gibson was a great help advising on the sale and selecting the buyers. The sales progresses Wendy Fewell and Jo Binding we’re on the ball and kept us updated on a regular basis
The UK's Largest Customer Review Website for the Property Industry
By : Gibson Honey
Apr 6, 2025Good morning Craig. Thank you for taking the time to give us a lovely review. We are glad to have provided you with a positive experience with Gibson Honey and wish you all the best in your new...
Excellent service from start ...
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5 Star Review
Wendy
Kevin
By : 'Craig'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HA4
Apr 3, 2025
People found this helpful0
Excellent service from start to finish. Kevin Gibson was a great help advising on the sale and selecting the buyers. The sales progresses Wendy Fewell and Jo Binding we’re on the ball and kept us updated on a regular ... Read Full Review
Comments (0)Was this helpful?:
Craig pearce said about Gibsonhoney
Services : Sales( As a Vendor )Date: 3rd Apr 2025
Excellent service from start to finish. Kevin Gibson was a great help advising on the sale and selecting the buyers. The sales progresses Wendy Fewell and Jo Binding we’re on the ball and kept us updated on a regular basis
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A Friendly and Professional ...
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5 Star Review
By : 'Mr'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HA4
Mar 18, 2025
People found this helpful
Gibson Honey made the process of selling our late mothers home very easy and totally stress free. Our main contact Wendy Fewell always kept us up to date with the situation and when she wasn't there Tommy and Jo were always there to help needed. They managed to find us a buyer very quickly, in ... Read Full Review
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Mr & Mrs Hague said about Gibsonhoney
Services : Sales( As a Vendor )Date: 18th Mar 2025
Gibson Honey made the process of selling our late mothers home very easy and totally stress free. Our main contact Wendy Fewell always kept us up to date with the situation and when she wasn't there Tommy and Jo were always there to help needed. They managed to find us a buyer very quickly, in fact it only took a couple of weeks and we achieved the asking price so we couldn't have asked more. The sale went through to completion without any glitches, we can only thank everyone their professionalism and friendliness and we would just like to say big thank you to everyone at Gibson Honey.
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House ...
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5 Star Review
Caroline
By : 'Jackie'
Branch : Ruislip, 92 High Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Feb 10, 2025
People found this helpful0
I viewed two houses on Saturday and I was very impressed with the professionalism of Caroline and Anna as they showed me round. They were very courteous and were able to share all the important information about the house. They readily answered all my questions. They were also very friendly which ... Read Full Review
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Jackie said about Gibsonhoney
Services : Sales( Prospective Vendor/Buyer )Date: 10th Feb 2025
I viewed two houses on Saturday and I was very impressed with the professionalism of Caroline and Anna as they showed me round. They were very courteous and were able to share all the important information about the house. They readily answered all my questions. They were also very friendly which was lovely
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Gibson ...
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5 Star Review
Nicola
Wendy
By : 'Julie'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Sold price : £505000
Would you recommend ? : Yes
Postcode : HA4
Dec 20, 2024
People found this helpful0
Gibson Honey were a breath of fresh air! Professional, efficient and always helpful. Particular thanks to Nicola, Wendy, Kevin, Jo and ... Read Full Review
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Julie said about Gibsonhoney
Services : Sales( As a Vendor )Date: 20th Dec 2024
Gibson Honey were a breath of fresh air! Professional, efficient and always helpful. Particular thanks to Nicola, Wendy, Kevin, Jo and James
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Best Estate Agents I've ...
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5 Star Review
Mark
Nicola
By : 'Andrew'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Sold price : £355000
Would you recommend ? : Yes
Postcode : UB8
Dec 4, 2024
People found this helpful0
Best Estate Agents I've used and would recommend to everyone. From start to finish I've been impressed, selling my existing property and also buying the new property both through Gibson Honey. After the initial valuation with Mark, who was very down to earth and easy to deal with, I ... Read Full Review
Comments (0)Best Estate Agents I've used and would recommend to everyone.
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Andrew said about Gibsonhoney
Services : Sales( As a Vendor )Date: 4th Dec 2024
Best Estate Agents I've used and would recommend to everyone.
From start to finish I've been impressed, selling my existing property and also buying the new property both through Gibson Honey. After the initial valuation with Mark, who was very down to earth and easy to deal with, I had multiple house viewings by the end of the same week resulting in more than one offer. The sale and purchase were both agreed within 2 weeks, during which time Nicola was great in the negotiations and made this part much easier than I thought it would be. The sales progressions were then handled primarily by Wendy who kept me updated every step of the way and also by Kevin who, like Wendy, kept me updated with every change. Very grateful to all of the team at GH for their help as I know they worked very hard for the sale and purchase to go through.
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This is the second property ...
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5 Star Review
Wendy
Jo
By : 'Vince'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : UB6
Nov 18, 2024
People found this helpful0
This is the second property that we have sold through Gibsonhoney. On both occasions the service and staff have been exemplary. This is from the initial enquiry through to completion, nothing is too much trouble. Kevin and Laura have built an amazing team around them and it shows. I would not ... Read Full Review
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Vince O\' Reilly said about Gibsonhoney
Services : Sales( As a Vendor )Date: 18th Nov 2024
This is the second property that we have sold through Gibsonhoney. On both occasions the service and staff have been exemplary. This is from the initial enquiry through to completion, nothing is too much trouble. Kevin and Laura have built an amazing team around them and it shows. I would not hesitate to use them again and would throughly recommend gh to anyone that is planning to sell or buy a house in Ruislip and the surrounding area. Special thanks to Wendy and Jo for making the sale go as smoothly as possible.
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I would definitely recommend ...
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5 Star Review
Kevin
Jackie
By : 'David'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Sold price : £565000
Would you recommend ? : Yes
Postcode : HA4
Nov 16, 2024
People found this helpful0
Kevin (the owner) was easy to deal with and there was no sales pressure at all to use his services when he surveyed our home. Wendy dealt with the sales progression and was very thorough with regards due diligence and always kept us updated. The house viewings were professionally conducted by ... Read Full Review
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David barber said about Gibsonhoney
Services : Sales( As a Vendor )Date: 16th Nov 2024
Kevin (the owner) was easy to deal with and there was no sales pressure at all to use his services when he surveyed our home. Wendy dealt with the sales progression and was very thorough with regards due diligence and always kept us updated. The house viewings were professionally conducted by their team who were always friendly and punctual (special mention for Jackie who was a 10/10). I wouldn’t hesitate to recommend Kevin and his team to family and friends.
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Best estate agents in London ...
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5 Star Review
Tommy
By : 'Karan'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Sold price : £475000
Would you recommend ? : Yes
Postcode : HA4
Nov 4, 2024
People found this helpful0
We bought a house from Gibson Honey and I was very impressed with their professionalism, always listening and helpfulness. They showed us the house and were very transparent as real estate agents. They always answered our questions immediately by phone or email. We never felt like there was ... Read Full Review
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Karan said about Gibsonhoney
Services : Sales( As a Buyer )Date: 4th Nov 2024
We bought a house from Gibson Honey and I was very impressed with their professionalism, always listening and helpfulness. They showed us the house and were very transparent as real estate agents. They always answered our questions immediately by phone or email. We never felt like there was anything we could not ask for from Gibson Honey. The communication between us and the team was always smooth. Tommy Hall is one of the best real estate agents at Gibson Honey, he always listened to our concerns and gave us advice. Tommy, thank you so much for arranging everything. The whole team is made up of extremely helpful and transparent people, like Wendy Fewell, who went out of her way to mediate this lengthy process between our lender and the seller's paperwork. She liaised with the solicitors and ensured that the process moved forward. The various parties to the process will respond in their own time, but she kept things moving. Thank you again, Wendy, for all your hard work and countless emails. Jo Binding is another professional on the team who also communicated with us very professionally and kept things running smoothly. Overall this company is run by Kevin Gibson who leads this extremely talented team. A very talented team, Kevin. We had to wait for paperwork to complete, the lender's paperwork, level 3 survey, lender's application and seller's application, but overall it was a very pleasant experience with Gibson Honey. It was not an easy process, but if you are thinking of selling or buying a home, I would highly recommend this team. You definitely need a professional team that is knowledgeable in all areas of the buying/selling process and this is the one for you. They will go above and beyond and will definitely get the job done for you somehow. Once again, thank you Gibson Honey Team for all your hard work.
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Good communication with me ...
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5 Star Review
Jo
Wendy
By : 'Nabil'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HA4
Nov 1, 2024
People found this helpful0
Good communication with me and my wife keeping us informed Friendly team Up to date knowledge Effective ... Read Full Review
Comments (0)Good communication with me and my wife keeping us informed
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Nabil Alsayed said about Gibsonhoney
Services : Sales( As a Buyer )Date: 1st Nov 2024
Good communication with me and my wife keeping us informed
Friendly team
Up to date knowledge
Effective work
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From the initial consultation ...
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5 Star Review
Wendy
Jo
By : 'A'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HA5
Oct 10, 2024
People found this helpful0
From the initial consultation to the final closing, their team demonstrated a level of professionalism, knowledge, and dedication that surpassed my expectations. Their guidance throughout the process was also impeccable, ensuring that I achieved the best possible outcome. Many thanks to Wendy ... Read Full Review
Comments (0)From the initial consultation to the final closing, their team demonstrated a level of professionalism, knowledge, and dedication that surpassed my expectations.
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A said about Gibsonhoney
Services : Sales( As a Buyer )Date: 10th Oct 2024
From the initial consultation to the final closing, their team demonstrated a level of professionalism, knowledge, and dedication that surpassed my expectations.
Their guidance throughout the process was also impeccable, ensuring that I achieved the best possible outcome.
Many thanks to Wendy and Jo.
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Wendy from the Ruislip Manor ...
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5 Star Review
Wendy
By : 'Muhammed'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : UB5
Sep 25, 2024
People found this helpful0
Wendy from the Ruislip Manor branch was very helpful towards my purchase on my first property. She was very professional, friendly and understanding as I was abroad and she has still managed to contact me throughout the journey. My solicitor was taking very long to respond and she has also managed ... Read Full Review
Comments (0)Wendy from the Ruislip Manor branch was very helpful towards my purchase on my first property. She was very professional, friendly and understanding as I was abroad and she has still managed to contact me throughout the journey. My solicitor was taking very long to respond and she has also managed to chase them up several times to speed things for me. I would also like to mention Rosie who has helped me at the start to communicate with the vendors and also giving quick responses to all my queries.
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Muhammed said about Gibsonhoney
Services : Sales( As a Buyer )Date: 25th Sep 2024
Wendy from the Ruislip Manor branch was very helpful towards my purchase on my first property. She was very professional, friendly and understanding as I was abroad and she has still managed to contact me throughout the journey. My solicitor was taking very long to respond and she has also managed to chase them up several times to speed things for me. I would also like to mention Rosie who has helped me at the start to communicate with the vendors and also giving quick responses to all my queries.
Regards,
Muhammed
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Thank ...
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5 Star Review
Wendy
Jo
By : 'Pushpa'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HA4
Sep 23, 2024
People found this helpful0
Thank you Wendy and Jo at Gibson Honey Ruislip Manor for your professionalism and support throughout the process of buying our property. From our initial meeting to the completion, you were very efficient and proactive. Very grateful to have chosen Gibson Honey for our ... Read Full Review
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Pushpa said about Gibsonhoney
Services : Sales( As a Buyer )Date: 23rd Sep 2024
Thank you Wendy and Jo at Gibson Honey Ruislip Manor for your professionalism and support throughout the process of buying our property. From our initial meeting to the completion, you were very efficient and proactive. Very grateful to have chosen Gibson Honey for our purchase.
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Gibson Honey is ...
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5 Star Review
Wendy
By : 'Jenny'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HA4
Sep 23, 2024
People found this helpful0
Wendy at Gibson Honey was very helpful and professional in the purchase of our home. She was always quick to respond and made us feel taken care ... Read Full Review
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Jenny Smith said about Gibsonhoney
Services : Sales( As a Buyer )Date: 23rd Sep 2024
Wendy at Gibson Honey was very helpful and professional in the purchase of our home. She was always quick to respond and made us feel taken care of.
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Recommend ...
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5 Star Review
Laura
Lydia
By : 'Nicola'
Branch : Ruislip, 92 High Street
Services : Letting( As a Owner )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : HA4
Sep 19, 2024
People found this helpful0
We have rented out our property with Gibson Honey now for 4 years and they make it very easy for us as a landlord. Laura and Lydia are both super helpful, supportive and very quick to respond to queries and to organise anything we need for the tenancy to run smoothly. Definitely recommend their ... Read Full Review
Comments (0)We have rented out our property with Gibson Honey now for 4 years and they make it very easy for us as a landlord. Laura and Lydia are both super helpful, supportive and very quick to respond to queries and to organise anything we need for the tenancy to run smoothly.
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Nicola Milam said about Gibsonhoney
Services : Letting( As a Owner )Date: 19th Sep 2024
We have rented out our property with Gibson Honey now for 4 years and they make it very easy for us as a landlord. Laura and Lydia are both super helpful, supportive and very quick to respond to queries and to organise anything we need for the tenancy to run smoothly.
Definitely recommend their services.
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After using a well known ...
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5 Star Review
Tommy
By : 'Tania'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Sold price : £325000
Would you recommend ? : Yes
Postcode : HA4
Aug 27, 2024
People found this helpful0
After using a well known local estate agent to try to sell our property, 8 months on no luck. Met with GibsonHoney, the team were brilliant and decided to list with them. Three weeks later, we were SSTC. Every person I had dealings with at GibsonHoney were simply amazing. Nothing was too much ... Read Full Review
Comments (0)After using a well known local estate agent to try to sell our property, 8 months on no luck.
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Tania said about Gibsonhoney
Services : Sales( As a Vendor )Date: 27th Aug 2024
After using a well known local estate agent to try to sell our property, 8 months on no luck.
Met with GibsonHoney, the team were brilliant and decided to list with them. Three weeks later, we were SSTC. Every person I had dealings with at GibsonHoney were simply amazing. Nothing was too much trouble, even when we ran into difficulties with the purchase of our property with a different estate agent they were super helpful. A big thank you to the GibsonHoney team, would 100percent recommend and use them in the future. Big thanks to Tommy, who was our main contact throughout the process.
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Bought a property through ...
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4 Star Review
Wendy
By : 'Jasmin'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HA4
Aug 12, 2024
People found this helpful0
Bought a property through Gibson Honey. This was overall a good experience. Wendy was very communicative and kept us informed throughout the process which was good. She also helped us with any questions we ... Read Full Review
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Jasmin virdee said about Gibsonhoney
Services : Sales( As a Buyer )Date: 12th Aug 2024
Bought a property through Gibson Honey. This was overall a good experience. Wendy was very communicative and kept us informed throughout the process which was good. She also helped us with any questions we had.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
IN-HOUSE COMPLAINTS PROCEDURE We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). What will happen next? • We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure. • We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. • If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a Director. • We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman Ltd Milford House 43-45 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review. No procedure set. Gibsonhoney's complaints procedure also available at: https://www.gibsonhoney.co.uk/downloads/GibsonHoney-In-House-Complaints-Procedure.pdf
Last updated at 5/8/2017, 4:49:15 AM by allAgents
