The UK's Largest Customer Review Website for the Property Industry
East, Coventry CV2
4.9/5, 98 Reviews
97% Recommended
98% sales valuation accuracy
100% letting valuation accuracy
96% sales fee satisfaction
99% letting fee satisfaction
In brief, we are NOT your average estate agent. You\'ll feel the difference the moment you walk into our offices, speak with us on the phone, or meet us in person. Our team are friendly, knowledgeable, and extremely hard-working. We combine the best in good old-fashioned customer service with the newest and bright
est in technology and web-based marketing. We offer free residential valuations, valuations for probate purposes, valuations for matrimonial purposes and free rental valuations.
"When I put my mums house on..."
Share On : 
5 Star Review
Sue
Richard
By : 'Sue'
Services : Sales(As a Vendor)
Sold price : £174000
Would you recommend ? : Yes
Postcode : CV2
Feb 8, 2021
People found this helpful0
When I put my mums house on the market with Shortland Horne , Sue went above and beyond to help me. She was always there to help and answer any questions I had. I would definitely rate Shortland Horne excellent service and very polite staff ...
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Emma Louise Harriman-Smith
Laura Shepherd
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 96% | £95,000 | £520,000 |
| Lettings | 100% | 99% | £725 | £800 |
Areas covered
- CV1
- CV10
- CV2
- CV3
- CV4
- CV5
- CV6
- CV7
- CV8
- CV9
- East side of Coventry
Address
Shortland Horne Estate Agents
306 Walsgrave Road, Coventry, West Midlands
CV2 4BL
02476 442288
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- Move With Us
- allAgents Portal
- ?OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
No Property Found
Shortland Horne Estate Agents Branches (View All 3)
With Shortland Horne at ...
Share On :
5 Star Review
Sue
Richard
By : 'I.'
Services : Sales( As a Buyer )
Sold price : £205000
Would you recommend ? : Yes
Postcode : CV2
Jan 7, 2022
People found this helpful0
With Shortland Horne at walsgrave road branch we had very good experience, we were regulary updated on the purchase and thanks to Sue she helped to get some issues sorted for... Read Full Review
Comments (0)
Was this helpful?:
I. Lupan said about Shortland Horne Estate Agents
Services : Sales( As a Buyer )Date: 7th Jan 2022
With Shortland Horne at walsgrave road branch we had very good experience, we were regulary updated on the purchase and thanks to Sue she helped to get some issues sorted for us
The UK's Largest Customer Review Website for the Property Industry
Highly ...
Share On :
5 Star Review
Sue
By : 'Emma'
Services : Sales( As a Vendor )
Sold price : £232000
Would you recommend ? : Yes
Postcode : CV2
Dec 26, 2021
People found this helpful0
I had a very stressful time with my sale due to my buyers' solicitors but Shortland Horne, specifically Sue Costello, did a wonderful job. Sue continously chased all parties and kept me informed, even when she was on annual leave. I would highly recommend this... Read Full Review
Comments (0)Was this helpful?:
Emma Louise Harriman-Smith said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 26th Dec 2021
I had a very stressful time with my sale due to my buyers' solicitors but Shortland Horne, specifically Sue Costello, did a wonderful job. Sue continously chased all parties and kept me informed, even when she was on annual leave. I would highly recommend this agent.
The UK's Largest Customer Review Website for the Property Industry
Poor ...
Share On :
1 Star Review
By : 'Mr'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £250000
Would you recommend ? : No
Postcode : CV2
Nov 30, 2021
People found this helpful1
Called the Walsgrave office twice to book a valuation no reply, called the city centre office to arrange a viewing and the individual sounded like he has never spoken to a customer... Read Full Review
Comments (2)Was this helpful?:
Mr Singh said about Shortland Horne Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 30th Nov 2021
Called the Walsgrave office twice to book a valuation no reply, called the city centre office to arrange a viewing and the individual sounded like he has never spoken to a customer before.
The UK's Largest Customer Review Website for the Property Industry
By : sue costello
Dec 2, 2021Dear Mr Singh I am sorry that you have not managed to speak with us at the Walsgrave branch. We are extraordinary busy at the moment and that is why we have the facility for our customers to leave...
They made it look ...
Share On :
5 Star Review
Richard
Sue
By : 'Ben'
Services : Sales( As a Vendor )
Sold price : £163500
Would you recommend ? : Yes
Postcode : CV3
Oct 5, 2021
People found this helpful0
Richard did a fantastic job in presenting and selling my house. Sue did an equally fantastic job in progressing the sale through to completion. Many thanks to Sue and the... Read Full Review
Comments (0)Richard did a fantastic job in presenting and selling my house.
Was this helpful?:
Ben said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 5th Oct 2021
Richard did a fantastic job in presenting and selling my house.
Sue did an equally fantastic job in progressing the sale through to completion.
Many thanks to Sue and the team.
The UK's Largest Customer Review Website for the Property Industry
We can not rate Shortland ...
Share On :
5 Star Review
Sue
Richard
By : 'Laura'
Services : Sales( As a Vendor )
Sold price : £242500
Would you recommend ? : Yes
Postcode : CV3
Sep 20, 2021
People found this helpful0
We can not rate Shortland Horne enough for all the efforts and all they have done for us - Fantastic service from all the team! We would highly recommend them to anyone looking to sell or buy a property, they stayed in touch with us throughout the whole selling process and made sure we was up to... Read Full Review
Comments (0)Was this helpful?:
Laura Shepherd said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 20th Sep 2021
We can not rate Shortland Horne enough for all the efforts and all they have done for us - Fantastic service from all the team! We would highly recommend them to anyone looking to sell or buy a property, they stayed in touch with us throughout the whole selling process and made sure we was up to date with everything along the way especially with us being newbies and never sold a house before.
The UK's Largest Customer Review Website for the Property Industry
Sue and the team were great ...
Share On :
5 Star Review
Sue
By : 'Mr.S'
Services : Sales( As a Vendor )
Sold price : £112000
Would you recommend ? : Yes
Postcode : CV2
Sep 16, 2021
People found this helpful0
Sue and the team were great to deal with from the valuation right through the process to the completion of the sale. Within a matter of days they had arranged 8 viewings on the property which led to a successful sale. They were always on hand to give help and advice as and when needed. Would... Read Full Review
Comments (0)Was this helpful?:
Mr.S said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 16th Sep 2021
Sue and the team were great to deal with from the valuation right through the process to the completion of the sale. Within a matter of days they had arranged 8 viewings on the property which led to a successful sale. They were always on hand to give help and advice as and when needed. Would definitely recommend.
The UK's Largest Customer Review Website for the Property Industry
Sue and the team were great ...
Share On :
5 Star Review
Sue
By : 'Comrie'
Services : Sales( As a Vendor )
Sold price : £110000
Would you recommend ? : Yes
Postcode : CV2
Sep 16, 2021
People found this helpful0
Sue and the team were great to deal with from the valuation right through the process to the completion of the sale. Within a matter of days they had arranged 8 viewings on the property which led to a successful sale. They were always on hand to give help and advice as and when needed. Would... Read Full Review
Comments (0)Was this helpful?:
Comrie Close said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 16th Sep 2021
Sue and the team were great to deal with from the valuation right through the process to the completion of the sale. Within a matter of days they had arranged 8 viewings on the property which led to a successful sale. They were always on hand to give help and advice as and when needed. Would definitely recommend.
The UK's Largest Customer Review Website for the Property Industry
Excellent communication in a ...
Share On :
5 Star Review
Sue
Richard
By : 'Andrew'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV3
Aug 29, 2021
People found this helpful0
Excellent communication in a timely manner. Professional, dedicated team. Adapted well to the challenges of selling a home during lockdown. Happy to recommend Shortland Horne, Walsgrave... Read Full Review
Comments (0)Was this helpful?:
Andrew said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 29th Aug 2021
Excellent communication in a timely manner. Professional, dedicated team. Adapted well to the challenges of selling a home during lockdown. Happy to recommend Shortland Horne, Walsgrave Branch.
The UK's Largest Customer Review Website for the Property Industry
Simply the best Estate Agents ...
Share On :
5 Star Review
Sue
Richard
By : 'Stuart'
Services : Sales( As a Vendor )
Sold price : £146000
Would you recommend ? : Yes
Postcode : CV3
Jul 29, 2021
People found this helpful0
There are not enough superlatives in the dictionary to accurately describe Shortland Horne, from start to finish they went above and beyond the call of duty. Without Shortland Horne especially Sue, our entire chain would still be waiting to move. Forget the rest, use Shortland Horne, they are... Read Full Review
Comments (0)Was this helpful?:
Stuart said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 29th Jul 2021
There are not enough superlatives in the dictionary to accurately describe Shortland Horne, from start to finish they went above and beyond the call of duty. Without Shortland Horne especially Sue, our entire chain would still be waiting to move. Forget the rest, use Shortland Horne, they are fantastic!
The UK's Largest Customer Review Website for the Property Industry
Print and easy ...
Share On :
5 Star Review
Sue
By : 'Sean'
Services : Sales( As a Buyer )
Sold price : £197000
Would you recommend ? : No
Postcode : CV2
Jul 7, 2021
People found this helpful0
They kept me well informed and were easy to contact when needed, they were very prompt to reply to email and provided a hassle free and professional service (Review as the... Read Full Review
Comments (0)They kept me well informed and were easy to contact when needed, they were very prompt to reply to email and provided a hassle free and professional service
Was this helpful?:
Sean said about Shortland Horne Estate Agents
Services : Sales( As a Buyer )Date: 7th Jul 2021
They kept me well informed and were easy to contact when needed, they were very prompt to reply to email and provided a hassle free and professional service
(Review as the buyer)
The UK's Largest Customer Review Website for the Property Industry
Really happy with Shortland ...
Share On :
5 Star Review
Richard
Sue
By : 'Leanne'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV3
Jul 5, 2021
People found this helpful0
Really happy with Shortland Horne when Richard came out he was so professional and lovely I had no doubt I wanted to go with them. They were accurate on property valuation, supplied professional photography and very quickly found us a buyer. Thank you Richard and sue for all your hard... Read Full Review
Comments (0)Was this helpful?:
Leanne said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 5th Jul 2021
Really happy with Shortland Horne when Richard came out he was so professional and lovely I had no doubt I wanted to go with them. They were accurate on property valuation, supplied professional photography and very quickly found us a buyer. Thank you Richard and sue for all your hard work.
The UK's Largest Customer Review Website for the Property Industry
Great company with helpful, ...
Share On :
5 Star Review
Sue
Richard
By : 'Heidi'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV2
Jun 30, 2021
People found this helpful0
Sue and Richard were a pleasure to communicate with during the process of buying our first home. They were both really helpful, friendly and always had a fast response time to any queries we had. We would highly recommend and hope to use their services in the future. Thanks, Heidi and... Read Full Review
Comments (0)Sue and Richard were a pleasure to communicate with during the process of buying our first home. They were both really helpful, friendly and always had a fast response time to any queries we had. We would highly recommend and hope to use their services in the future.
Was this helpful?:
Heidi said about Shortland Horne Estate Agents
Services : Sales( As a Buyer )Date: 30th Jun 2021
Sue and Richard were a pleasure to communicate with during the process of buying our first home. They were both really helpful, friendly and always had a fast response time to any queries we had. We would highly recommend and hope to use their services in the future.
Thanks,
Heidi and Shaun
The UK's Largest Customer Review Website for the Property Industry
Sue and the team were ...
Share On :
5 Star Review
Sue
Richard
By : 'Paul'
Services : Online Auctions
Sold price : £192000
Would you recommend ? : Yes
Postcode : CV2
Jun 28, 2021
People found this helpful0
Sue and the team were great. Highly recommended, happy to use when i sell my house, well hopefully wont be moving as its very stressful. Great company great staff. Well... Read Full Review
Comments (0)Sue and the team were great.
Was this helpful?:
Paul Jason Young said about Shortland Horne Estate Agents
Services : Online Auctions( )Date: 28th Jun 2021
Sue and the team were great.
Highly recommended, happy to use when i sell my house, well hopefully wont be moving as its very stressful.
Great company great staff. Well done
The UK's Largest Customer Review Website for the Property Industry
Shortland Horne are a great ...
Share On :
5 Star Review
Sue
Richard
By : 'Naomi'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV3
Jun 28, 2021
People found this helpful0
Shortland Horne are a great team who sold my house in a matter of days after it being on the market with another estate agents for 5 months without a sale! On top of that, I received 3 offers 5k over the asking price!! Incredible! The service was excellent and communication was good all the way... Read Full Review
Comments (0)Shortland Horne are a great team who sold my house in a matter of days after it being on the market with another estate agents for 5 months without a sale! On top of that, I received 3 offers 5k over the asking price!! Incredible!
Was this helpful?:
Naomi said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 28th Jun 2021
Shortland Horne are a great team who sold my house in a matter of days after it being on the market with another estate agents for 5 months without a sale! On top of that, I received 3 offers 5k over the asking price!! Incredible!
The service was excellent and communication was good all the way through. I'm a very happy customer indeed.
The UK's Largest Customer Review Website for the Property Industry
Sue and Richard, and the team ...
Share On :
5 Star Review
Sue
Richard
By : 'Louisa'
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : CV2
Jun 28, 2021
People found this helpful0
Sue and Richard, and the team at Walsgrave Rd were absolutely fantastic at selling mums house. Even though I was over 100 miles away they gave me feedback after every viewing, went especially to the house to turn up the heating in the winter months and even gave me regular electric and gas meter... Read Full Review
Comments (0)Sue and Richard, and the team at Walsgrave Rd were absolutely fantastic at selling mums house. Even though I was over 100 miles away they gave me feedback after every viewing, went especially to the house to turn up the heating in the winter months and even gave me regular electric and gas meter readings. They were more like family/friends than just an agent.
Was this helpful?:
Louisa Cheung said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 28th Jun 2021
Sue and Richard, and the team at Walsgrave Rd were absolutely fantastic at selling mums house. Even though I was over 100 miles away they gave me feedback after every viewing, went especially to the house to turn up the heating in the winter months and even gave me regular electric and gas meter readings. They were more like family/friends than just an agent.
So I highly recommend Shortland Horne as they were faultless but actually went that extra mile which these days is sadly rare!
The UK's Largest Customer Review Website for the Property Industry
Great service provided by ...
Share On :
5 Star Review
Sue
By : 'Harriet'
Services : Sales( As a Vendor )
Sold price : £122000
Would you recommend ? : Yes
Postcode : CV3
Jun 28, 2021
People found this helpful0
Great service provided by Shortland Horne Walsgrave branch in recent sale of my home. The house was very well marketed and received much interest and an offer within a week. The whole process was handled very well, with very good and effective communication and feedback throughout the process.... Read Full Review
Comments (0)Was this helpful?:
Harriet said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 28th Jun 2021
Great service provided by Shortland Horne Walsgrave branch in recent sale of my home. The house was very well marketed and received much interest and an offer within a week. The whole process was handled very well, with very good and effective communication and feedback throughout the process. Special thanks to Sue Costello and the team she works with.
The UK's Largest Customer Review Website for the Property Industry
Great customer service from ...
Share On :
5 Star Review
Sue
Richard
By : 'Alan'
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : CV2
Jun 28, 2021
People found this helpful0
Great customer service from Sue and Richard. Very helpful and professional, always keeping us up to date with any viewings and feedback. Would definitely sell with them... Read Full Review
Comments (0)Was this helpful?:
Alan Huckvale said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 28th Jun 2021
Great customer service from Sue and Richard. Very helpful and professional, always keeping us up to date with any viewings and feedback. Would definitely sell with them again.
The UK's Largest Customer Review Website for the Property Industry
A fantastic ...
Share On :
5 Star Review
Sue
By : 'Clare'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV2
Jun 28, 2021
People found this helpful0
Sue and her team were attentive, easily contactable and quick to act throughout an incredibly simple house purchase. She was reassuring and patient with us both - even though our questions were probably very... Read Full Review
Comments (0)Was this helpful?:
Clare Rennie said about Shortland Horne Estate Agents
Services : Sales( As a Buyer )Date: 28th Jun 2021
Sue and her team were attentive, easily contactable and quick to act throughout an incredibly simple house purchase. She was reassuring and patient with us both - even though our questions were probably very tedious!
The UK's Largest Customer Review Website for the Property Industry
Sue was of great help, she ...
Share On :
5 Star Review
Sue
By : 'Cristi'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CV3
Jun 28, 2021
People found this helpful0
Sue was of great help, she was very responsive during the negotiations and we had the offer accepted in less than... Read Full Review
Comments (0)Was this helpful?:
Cristi Toader said about Shortland Horne Estate Agents
Services : Sales( As a Buyer )Date: 28th Jun 2021
Sue was of great help, she was very responsive during the negotiations and we had the offer accepted in less than 48h.
The UK's Largest Customer Review Website for the Property Industry
Extremely helpful and quick ...
Share On :
5 Star Review
Sue
Richard
By : 'Jordan'
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : CV2
Jun 28, 2021
People found this helpful0
Extremely helpful and quick with responses. Sue & Richard Costello both helped massively with my move. Will be using their services again in the... Read Full Review
Comments (0)Was this helpful?:
Jordan Ashby said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 28th Jun 2021
Extremely helpful and quick with responses. Sue & Richard Costello both helped massively with my move. Will be using their services again in the future!
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 98 items
Tenant Fees
Overall Fees
Holding Deposit (per tenancy) One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right- to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing). Security Deposit (per tenancy. Rent under £50,000 per year) Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Last Updated On 05/06/2019, 10:27 AM by 0
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11/2/2016, 6:32:33 AM by allAgents
