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Clitheroe, BB7
4.9/5, 157 Reviews
97% Recommended
91% sales valuation accuracy
82% letting valuation accuracy
94% sales fee satisfaction
98% letting fee satisfaction
Mortimers have been selling property successfully for over eighty years and are recognised as one of the most highly respected estate agencies in the East Lancashire area. With our network of five offices we have an enviable market share and are proud to offer everything from modest first time buyer homes, to the
most prestigious residencies in the area.
We take the very best qualities from our traditional estate agency background and exceptional service values and combine them with a modern approach, making us an agent of the highest standing with an impressive register of active buyers and tenants.
Our valuable and extensive local knowledge enables us to specialise in all kinds of property matters. We particularly recognise the value of professional qualifications in an industry where these are not compulsory.
At Mortimers we focus on delivering a professional, personalised service to achieve the best possible outcome for our customers. We are expert property specialists with in-depth local knowledge and a proven track record of success in even the most challenging markets. Our approach is enthusiastic, proactive and realistic. We are justifiably proud of our entire Mortimers’ team who, individually and collectively, promote and passionately preserve our highly respected brand.
"Fantastic service and very..."
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5 Star Review
Julie
By : 'Joanna'
Services : Letting(As a Tenant)
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : BB7
Mar 19, 2019
People found this helpful0
Fantastic service throughout the whole experience. Highly recommended especially Julie's customer care - very friendly and understanding. Continuing great aftercare too.
Comments on Agent Fees
Good
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Pamela Hibbert
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 94% | £83,000 | £3,395,000 |
| Lettings | 82% | 98% | £395 | £1,450 |
Areas covered
- BB7
- PR3
Address
Mortimers Estate Agents
5-7 Castle Street, Clitheroe, Lancashire
BB7 2BT
01200 427331
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Everyone I have had contact ...
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5 Star Review
Ben
By : 'Wendy'
Services : Sales( As a Buyer )
Sold price : £135000
Would you recommend ? : Yes
Postcode : BB7
Nov 4, 2020
People found this helpful0
Everyone I have had contact with at Mortimers have been so helpful. From the initial enquiry with Geraldine at the Whalley office, who went above and beyond my expectations to get a last minute appointment and subsequently with Ben. Who later on the same day (Saturday) confirmed acceptance of the... Read Full Review
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Wendy said about Mortimers Estate Agents
Services : Sales( As a Buyer )Date: 4th Nov 2020
Everyone I have had contact with at Mortimers have been so helpful. From the initial enquiry with Geraldine at the Whalley office, who went above and beyond my expectations to get a last minute appointment and subsequently with Ben. Who later on the same day (Saturday) confirmed acceptance of the offer. James then kept me informed at every stage throughout the sale process, which went through smoothly. This is the second time I have purchased through Mortimers and on both occasions I have been very impressed with their professionalism and service.
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Excellent customer service ...
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4 Star Review
Joanne
Rachel
By : 'Pamela'
Services : Sales( As a Vendor )
Sold price : £141500
Would you recommend ? : Yes
Postcode : BB7
Feb 17, 2020
People found this helpful0
Excellent customer service ftom staff especially Joanne and Rachel very pleasant to deal with. I have no problems at all only with your charges which I thought were very high in comparison to other companies. Thank... Read Full Review
Comments (1)Excellent customer service ftom staff especially Joanne and Rachel very pleasant to deal with. I have no problems at all only with your charges which I thought were very high in comparison to other companies.
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Pamela Hibbert said about Mortimers Estate Agents
Services : Sales( As a Vendor )Date: 17th Feb 2020
Excellent customer service ftom staff especially Joanne and Rachel very pleasant to deal with. I have no problems at all only with your charges which I thought were very high in comparison to other companies.
Thank you
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By : Rachel Fish
Feb 28, 2020Thank you so much for your review Pam, we hope you and the doggies will be very happy in your new home...
Joanne was excellent ...
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5 Star Review
By : 'David'
Services : Sales( As a Buyer )
Sold price : £275000
Would you recommend ? : Yes
Postcode : BB7
Feb 10, 2020
People found this helpful0
Joanne was excellent throughout the purchase of the property, as were the other staff when Joanne was not available. Not sure of the other staff names, but all were very... Read Full Review
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David Eyles said about Mortimers Estate Agents
Services : Sales( As a Buyer )Date: 10th Feb 2020
Joanne was excellent throughout the purchase of the property, as were the other staff when Joanne was not available. Not sure of the other staff names, but all were very pleasant.
The UK's Largest Customer Review Website for the Property Industry
By : Joanne Thomas
Feb 11, 2020Thank you for taking the time to leave such a lovely review. Am so pleased that you were happy with the service you received. Hope you are settling in to your lovely new home. Best Wishes...
Highly recommend ...
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5 Star Review
Rachel
By : 'Phil'
Services : Sales( As a Buyer )
Sold price : £172500
Would you recommend ? : Yes
Postcode : BB7
Dec 20, 2019
People found this helpful0
Highly recommend Mortimer's, kept up to date regularly, couldn't fault the service provided. Will be using them again. Thank... Read Full Review
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Phil Hayward said about Mortimers Estate Agents
Services : Sales( As a Buyer )Date: 20th Dec 2019
Highly recommend Mortimer's, kept up to date regularly, couldn't fault the service provided. Will be using them again. Thank you
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By : Joanne Thomas
Dec 30, 2019Thank you for your great review Mr Hayward, its so lovely to hear that you were happy with our service and we would be delighted to assist you further in the...
I would like to express my ...
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5 Star Review
By : 'Sue'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : BB7
Nov 21, 2019
People found this helpful0
I would like to express my comments with regards to Michael. Having dealt with him a number of times whilst agreeing the tenancy, and then with regards to a number of issues / problems we have encountered Michael is a credit to Mortimers. He is extremely positive, professional and always keeps... Read Full Review
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Sue wright said about Mortimers Estate Agents
Services : Letting( As a Tenant )Date: 21st Nov 2019
I would like to express my comments with regards to Michael. Having dealt with him a number of times whilst agreeing the tenancy, and then with regards to a number of issues / problems we have encountered Michael is a credit to Mortimers. He is extremely positive, professional and always keeps you informed. Maria did very little to support queries and I feel Michael always stepped in to support resolution and provide regular updates. Working in a customer facing industry for over 30 years myself, Michael has the required values and behaviours to excel in any type challenge that is presented to him.
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By : Mike Hurst
Nov 21, 2019Hi Sue, Thank you so much for your comments and apologies for any previous issues you may have encountered. I appreciate the feedback and aim to try and resolve any issues as soon as possible. Thank...
Accessible friendly and ...
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5 Star Review
By : 'Elaine'
Services : Sales( As a Vendor )
Sold price : £229000
Would you recommend ? : Yes
Postcode : EH49
Nov 18, 2019
People found this helpful0
Accessible friendly and attentive staff team with good resilience and an eye for important detail. Felt to be in safe hands Many... Read Full Review
Comments (0)Accessible friendly and attentive staff team with good resilience and an eye for important detail.
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Elaine Moon said about Mortimers Estate Agents
Services : Sales( As a Vendor )Date: 18th Nov 2019
Accessible friendly and attentive staff team with good resilience and an eye for important detail.
Felt to be in safe hands
Many thanks
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5 Star Review
By : 'Terry'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : BB7
Nov 5, 2019
People found this helpful0
Want to say a huge thank you to all the staff at Mortimers Clitheroe for their help in selling my home. Special thanks to Emma who was extremely helpful & efficient, managed to take away the stress involved with the selling my property.. Thank you...... Read Full Review
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Terry Orr said about Mortimers Estate Agents
Services : Sales( As a Vendor )Date: 5th Nov 2019
Want to say a huge thank you to all the staff at Mortimers Clitheroe for their help in selling my home. Special thanks to Emma who was extremely helpful & efficient, managed to take away the stress involved with the selling my property.. Thank you... :-)
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By : Emma
Nov 18, 2019Thank you for taking the time to provide feedback and for your kind words it is greatly...
We had a short deadline to ...
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5 Star Review
By : 'Amy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BB7
Oct 10, 2019
People found this helpful0
We had a short deadline to work towards with moving in from down south. The team were incredibly helpful and accommodating by speeding our references along and allowing us to move in promptly. They made what could have been an incredibly stressful move, very... Read Full Review
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Amy Dytham said about Mortimers Estate Agents
Services : Letting( As a Tenant )Date: 10th Oct 2019
We had a short deadline to work towards with moving in from down south. The team were incredibly helpful and accommodating by speeding our references along and allowing us to move in promptly. They made what could have been an incredibly stressful move, very straightforward.
The UK's Largest Customer Review Website for the Property Industry
By : Mike Hurst
Oct 18, 2019Hi Amy, Thank you very much for your kind comments and feedback, we were more than happy to help. We hope you are enjoying your new...
Very good service, Emma and ...
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5 Star Review
By : 'paraic'
Services : Sales( As a Vendor )
Sold price : £158000
Would you recommend ? : Yes
Postcode : BB7
Sep 30, 2019
People found this helpful0
Very good service, Emma and Joanne were always prompt to respond to queries and very helpful. Always sought to keep us informed and very prompt at chasing responses from buyers. Would... Read Full Review
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paraic mannion said about Mortimers Estate Agents
Services : Sales( As a Vendor )Date: 30th Sep 2019
Very good service, Emma and Joanne were always prompt to respond to queries and very helpful. Always sought to keep us informed and very prompt at chasing responses from buyers. Would recommend.
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By : Emma Hartley
Oct 2, 2019Thank you Mr Mannion, really appreciate your feedback, so happy we achieved a quick sale for...
We were actually the ...
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5 Star Review
By : 'Kerry'
Services : Sales( As a Buyer )
Sold price : £650000
Would you recommend ? : Yes
Postcode : BB7
Sep 25, 2019
People found this helpful0
We were actually the purchasers on a property marketed by Mortimers. Throughout the entire process I found Mortimers to be polite, friendly and helpful. We were regularly updated by Emma and Joanne who worked tirelessly to keep all parties in the chain appraised of developments right up to... Read Full Review
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Kerry Jones said about Mortimers Estate Agents
Services : Sales( As a Buyer )Date: 25th Sep 2019
We were actually the purchasers on a property marketed by Mortimers. Throughout the entire process I found Mortimers to be polite, friendly and helpful. We were regularly updated by Emma and Joanne who worked tirelessly to keep all parties in the chain appraised of developments right up to completion day when Emma went above and beyond to get us into our new home.
The UK's Largest Customer Review Website for the Property Industry
By : Joanne Thomas
Oct 1, 2019Thank you for such a lovely review its really appreciated. Wishing you all the best in your lovely new...
Excellent ...
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5 Star Review
By : 'Frank'
Services : Sales( As a Buyer )
Sold price : £282000
Would you recommend ? : Yes
Postcode : BB7
Sep 18, 2019
People found this helpful0
We received excellent service from Joanne and the Clitheroe team. We were kept in touch throughout the process and Joanne maintained a fair balance between the interests of the Vendor and the us as... Read Full Review
Comments (1)We received excellent service from Joanne and the Clitheroe team.
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Frank Robinson said about Mortimers Estate Agents
Services : Sales( As a Buyer )Date: 18th Sep 2019
We received excellent service from Joanne and the Clitheroe team.
We were kept in touch throughout the process and Joanne maintained a fair balance between the interests of the Vendor and the us as buyers.
The UK's Largest Customer Review Website for the Property Industry
By : Joanne Thomas
Oct 15, 2019Thank you for your lovely feedback Mr Robinson. Keep in touch it would be lovely to see the property when you have carried out all of your plans you had for the property. Kind...
Great ...
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5 Star Review
By : 'Steve'
Services : Sales( As a Vendor )
Sold price : £282000
Would you recommend ? : Yes
Postcode : BB7
Sep 17, 2019
People found this helpful0
Mortimer were very good at keeping me informed and at offering advice when I had concerns over the house sale. They were always professional and I was always sure they had my best interests at heart and not the buyers. Happy with the service and will use them... Read Full Review
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Steve Stanley said about Mortimers Estate Agents
Services : Sales( As a Vendor )Date: 17th Sep 2019
Mortimer were very good at keeping me informed and at offering advice when I had concerns over the house sale. They were always professional and I was always sure they had my best interests at heart and not the buyers. Happy with the service and will use them again.
The UK's Largest Customer Review Website for the Property Industry
By : Joanne Thomas
Sep 19, 2019Thank you for leaving such a positive review, it was a pleasure to deal with the sale of your property. Best...
Patient, and good at keeping ...
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5 Star Review
By : 'Sebastian'
Services : Sales( As a Buyer )
Sold price : £363000
Would you recommend ? : Yes
Postcode : BB7
Sep 12, 2019
People found this helpful0
Patient, and good at keeping us updated. Super friendly and made the process of purchasing our house as efficient as... Read Full Review
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Sebastian Mysko said about Mortimers Estate Agents
Services : Sales( As a Buyer )Date: 12th Sep 2019
Patient, and good at keeping us updated. Super friendly and made the process of purchasing our house as efficient as possible.
The UK's Largest Customer Review Website for the Property Industry
By : Joanne Thomas
Sep 16, 2019Hi Mr & Mrs Mysko, Thank you so much for taking the time to leave a lovely review its very much appreciated. I hope you and your family have settled well into your lovely new home. Kind regards...
Edward is knowledgeable but ...
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2 Star Review
Edward
By : 'Katey'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : BB7
Sep 8, 2019
People found this helpful0
Edward really knows his stuff regarding the area and certainly knows the market. Sadly we feel we weren't represented brilliantly in the sake of our house. As Mortimers don't work on commission and rather a flat rate- getting you the best price isn't in there interests. Unfortunately ... Read Full Review
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Katey Yeowart said about Mortimers Estate Agents
Services : Sales( As a Vendor )Date: 8th Sep 2019
Edward really knows his stuff regarding the area and certainly knows the market. Sadly we feel we weren't represented brilliantly in the sake of our house. As Mortimers don't work on commission and rather a flat rate- getting you the best price isn't in there interests. Unfortunately when negotiating our sake they represented the buyer rather than us brilliantly. We felt under pressure to accept a sub-par offer from the agent and although we eventually got a sale it was at a value well below the worth. We're glad it's all done with but should have used Keenan's as we have in the past!
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By : Edward Snowden
Sep 9, 2019Thank you for taking the time to post this. We take the sale of every house personally and aim to deliver the best standards on every occasion. Of course there is always context from both sides and I ...
Very ...
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5 Star Review
By : 'Sheila'
Services : Sales( As a Vendor )
Sold price : £217000
Would you recommend ? : Yes
Postcode : BB7
Aug 14, 2019
People found this helpful0
Mortimers gave a very good service from valuation to completion. Everyone I spoke to was friendly and professional, and Joanne (who dealt with the sale) was excellent. She checked details, chased things up for me quickly, phoned with regular updates and was very supportive. This was particularly... Read Full Review
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Sheila Parrington said about Mortimers Estate Agents
Services : Sales( As a Vendor )Date: 14th Aug 2019
Mortimers gave a very good service from valuation to completion. Everyone I spoke to was friendly and professional, and Joanne (who dealt with the sale) was excellent. She checked details, chased things up for me quickly, phoned with regular updates and was very supportive. This was particularly important as I live at the other end of the country from the house being sold.
The UK's Largest Customer Review Website for the Property Industry
By : Joanne Thomas
Sep 9, 2019Thank you so much for your very lovely review, I'm delighted that you were happy with our service and it was a pleasure to deal with the sale of your...
Emma and ...
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5 Star Review
By : 'Claire'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BB7
Aug 14, 2019
People found this helpful0
Emma and Joanne were extremely helpful to us during our recent house purchase. Emails and phone calls were responded to quickly and Emma very patiently allowed us to view the house on more than one occasion. We found Mortimers to be friendly and approachable and we wouldn’t hesitate to... Read Full Review
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Claire Edlington- Booth said about Mortimers Estate Agents
Services : Sales( As a Buyer )Date: 14th Aug 2019
Emma and Joanne were extremely helpful to us during our recent house purchase. Emails and phone calls were responded to quickly and Emma very patiently allowed us to view the house on more than one occasion. We found Mortimers to be friendly and approachable and we wouldn’t hesitate to recommend them to friends and family.
The UK's Largest Customer Review Website for the Property Industry
By : Joanne Thomas
Sep 9, 2019Hi Claire, Thank you so much for taking the time to leave a lovely review for us. Best wishes in your new home - Joanne &...
I had dealing with 3 letting ...
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3 Star Review
Michael
By : 'Kirsty'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : BB7
Aug 8, 2019
People found this helpful0
I had dealing with 3 letting agents at Mortimer's Michael was really helpful as was a lady from the Blackburn branch, although one of the ladies at the Clitheroe Branch was very difficult to get hold of and wasn't at all prompt and replying to e-mails! i have worked in this industry and ... Read Full Review
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Kirsty Bailey said about Mortimers Estate Agents
Services : Letting( As a Tenant )Date: 8th Aug 2019
I had dealing with 3 letting agents at Mortimer's Michael was really helpful as was a lady from the Blackburn branch, although one of the ladies at the Clitheroe Branch was very difficult to get hold of and wasn't at all prompt and replying to e-mails! i have worked in this industry and was quite disappointed by this!
The UK's Largest Customer Review Website for the Property Industry
By : Mike Hurst
Aug 9, 2019Hi Kirsty, thank you for your comments and I hope you have settled in well at the property. We will work to improve our response time in the future and are sorry to hear your disappointment at the...
Very helpful and attentive ...
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5 Star Review
By : 'Nic'
Services : Sales( As a Buyer )
Sold price : £145500
Would you recommend ? : Yes
Postcode : BB7
Jul 30, 2019
People found this helpful0
Very helpful and attentive with regular updates. I would recommend people to use Mortimers as I was happy with the... Read Full Review
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Nic Gerrard said about Mortimers Estate Agents
Services : Sales( As a Buyer )Date: 30th Jul 2019
Very helpful and attentive with regular updates. I would recommend people to use Mortimers as I was happy with the service.
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Top Class ...
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5 Star Review
By : 'Yvonne'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BB7
Jul 23, 2019
People found this helpful0
A proffesional and friendly service was provided by Joanne and Emma. We were given regular and timely updates. Staff were encouraging, informative and treated us as valued customers. I would highly recommend Mortimers. If we ever move again they would be our first choice in Estate... Read Full Review
Comments (1)Was this helpful?:
Yvonne Hocken said about Mortimers Estate Agents
Services : Sales( As a Vendor )Date: 23rd Jul 2019
A proffesional and friendly service was provided by Joanne and Emma. We were given regular and timely updates. Staff were encouraging, informative and treated us as valued customers. I would highly recommend Mortimers. If we ever move again they would be our first choice in Estate Agents.
The UK's Largest Customer Review Website for the Property Industry
By : Joanne Thomas
Aug 8, 2019Hi Yvonne, Thank you for taking the time to leave us both a lovely review. I hope you have settled into your new home. Best wishes Joanne &...
Great customer ...
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5 Star Review
By : 'Kim'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BB7
Jun 5, 2019
People found this helpful0
Joanne was consistently professional, patient and understanding throughout the conveyancing process. Joanne kept us up to date and informed at all... Read Full Review
Comments on Agent Fees
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Comments (1)Was this helpful?:
Kim said about Mortimers Estate Agents
Services : Sales( As a Buyer )Date: 5th Jun 2019
Joanne was consistently professional, patient and understanding throughout the conveyancing process. Joanne kept us up to date and informed at all stages.
The UK's Largest Customer Review Website for the Property Industry
By : Joanne Thomas
Jul 9, 2019Hi Kim, thank you for your kind review it was a pleasure to deal with the purchase of your lovely new home. Best...
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