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Homezone Property Services

4.9/5, 164 Reviews
99% Recommended

100% sales valuation accuracy

84% letting valuation accuracy

93% sales fee satisfaction

93% letting fee satisfaction

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Homezone Property Services are an independent sales and lettings agency with offices in Beckenham and Bromley, both positioned close to the town centres and with highly visible and modern offices. The directors and teams at Homezone provide a customer focused service that is head and shoulders above it's competito
rs. Being completely independent, we are not constricted by shareholders and regional targets that the larger corporate style estate agents are motivated by, and this enables us to place all of our attention on good customer services, as evidenced by our exemplary customer reviews and feedback. We are pleased to be part of the AllAgents website and actively promote AllAgents as an excellent tool to identify and highlight good estate agency practice.
"These guys have to be the..."

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5 Star Review
UserName

Esther

UserName

Stephen

By : 'Kevlar'
Services : Letting(As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : BR!

Mar 15, 2017
People found this helpful0

These guys have to be the best in the business. Very professional, quick to help with any issues and always available. If only they were all like this. We're only moving as we need a bigger place; if they can find one we'll still stay with. I would recommend them to anyone


Comments on Agent Fees

These were all standard if not better than most.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100%93%£165,000£42,500,000
Lettings84%93%£525£5,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
53058134014040
Areas covered
  • Beckenham
  • BR1
  • BR2
  • BR3
  • BR4
  • BR5
  • BR6
  • BR7
  • Bromley
  • Eden Park
  • Elmers End
  • Shortlands
Address

Homezone Property Services
149 Croydon RoadBeckenham, Kent
BR3 3QH
sales: 020 3794 7545 lets: 020 8464 9962

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • Zoopla
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Latest Properties

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BRANCH ASSET
I’m writing a ...

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5 Star Review
UserName

Samantha

By : 'Abi'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BR1

Nov 3, 2023
People found this helpful0

I’m writing a review as a buyer of a property. The conveyancing process took a long time and required a lot of back and forth. The Homezone team were very helpful and available to the end. Of course I know they represented the seller however I really liked their approach and tenacity once ... Read Full Review

Comments (1)
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By : Samantha Morrison

Nov 3, 2023

Many thanks for your kind words Abi, you were a pleasure to work with. All leasehold properties take a little longer than freehold properties but you were patient with the process. Matthew, Denise...


Excellent and expert ...

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5 Star Review
UserName

Samantha

By : 'Gordon'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BR2

Oct 31, 2023
People found this helpful0

Sam was a pleasure to deal with as we sold our home and bought a new one through Homezone. She was very quick to respond to any queries and always took time to understand our requirements. She provided clear and honest advice about conditions in the property market during a period of great turmoil, ... Read Full Review

Comments (1)
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By : Samantha Morrison

Nov 1, 2023

Thank you for your kind words Gordon, it was a great pleasure and a privilege to work with you and your family, I'm delighted that it all went so smoothly for you all and hope that you will be very...


Terrible ...

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1 Star Review

By : 'E.Darko'
Branch : Beckenham, 149 Croydon Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BR3

Feb 3, 2023
People found this helpful1

Have had a terrible experience and stressful year dealing with *. He has been highly unprofessional in correspondence with a bullying undertone at several stages when we simply requested issues such as mice to be sorted (which was a block issue), unavailability for a property viewing, as well as ... Read Full Review

Comments (1)
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By : Matthew Wales

Jun 16, 2023

It is very rare that we receive a negative review, and it's true that even if you do your best, you cannot please everyone. Being told "No" when shouting at us for no justifiable reason is...


We could not have asked for a ...

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5 Star Review
UserName

Samantha

UserName

Matthew

By : 'David'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Vendor )
Sold price : £622500
Would you recommend ? : Yes
Postcode : BR3

Aug 2, 2022
People found this helpful1

We could not have asked for a better experience when selling our home with Homezone! They were friendly and helpful, especially since our situation was a little tricky. They kept us informed every step of the way, and did a great job of staying on top of the conveyancing solicitors on both sides ... Read Full Review

Comments (1)
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By : Samantha Morrison

Aug 2, 2022

Thank you for your kind words, David, it was a real pleasure helping you and your family to achieve your sale within your desired timeframe and we wish you every success and happiness with your new...


Thank you ...

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5 Star Review

By : 'Maria'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BR2

Aug 20, 2021
People found this helpful0

We purchased our property via Homezone 9 years ago, had very positive experience from the service, and decided to sell the same property with the same agency. Neil, Tina and Wendy were exceptional from the beginning with having an accurate and honest valuation, good communication for arranging the ... Read Full Review

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Excellent ...

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5 Star Review
UserName

Samantha

UserName

Denise

By : 'Chris'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BR3

Nov 7, 2019
People found this helpful0

I sold my house through Homezone Beckenham very friendly & helpful staff especially Matthew, Sam & Denise I would definitely recommend ... Read Full Review

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Would definitely recommend ...

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5 Star Review
UserName

Samantha

UserName

Matthew

By : 'RuthMurphy'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Buyer )
Sold price : £525000
Would you recommend ? : Yes
Postcode : BR3

Oct 30, 2019
People found this helpful0

Would definitely recommend Homezone - Beckenham. From day one they have been professional friendly and efficient. They have excellent local knowledge and have always gone that extra mile for their customers whether you are buying or ... Read Full Review

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Didn't waste time with ...

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5 Star Review
UserName

Matthew

UserName

Samantha

By : 'Tadeusz'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Vendor )
Sold price : £525000
Would you recommend ? : Yes
Postcode : BR3

Oct 17, 2019
People found this helpful0

Didn't waste time with pointless viewings. Found the right buyer. They were quick, efficient and helpful throughout. When I needed a locksmith they sorted it. When I needed house clearance they sorted it. Friendly staff that were an absolute pleasure to deal with and who took all the stress ... Read Full Review

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Great ...

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5 Star Review
UserName

Stephen

UserName

Esther

By : 'Francisco'
Branch : Beckenham, 149 Croydon Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BR2

Jun 16, 2019
People found this helpful0

I lived for over 2 years on a Homezone rental property and I was very pleased with the support and assistance from this agency, especially from Stephen and Esther who did a fantastic work to help me in all my rental queries. I would definitely recommend Homezone Property Services to friends or ... Read Full Review

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Beckenham ...

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5 Star Review
UserName

Matthew

UserName

Denise

By : 'Beckenham'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Vendor )
Sold price : £290000
Would you recommend ? : Yes
Postcode : BR3

Jun 15, 2019
People found this helpful0

Our dealings with HomeZone, especially Matthew and Denise, were faultless. We couldn't recommend the company higher - very professional and efficient throughout the process of selling our flat. Customer service was second to none from all members of staff, and queries were answered quickly ... Read Full Review


Comments on Agent Fees

Very good.

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Fantastic ...

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5 Star Review
UserName

Matthew

UserName

Denise

By : 'Dylan'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Buyer )
Sold price : £270000
Would you recommend ? : Yes
Postcode : BR3

Apr 14, 2019
People found this helpful1

Homezone were fantastic. Matthew, Samantha, and Denise were really accommodating - allowing me to view the property multiple times, and always responsive to my questions and needs. They were friendly, knowledgeable, and helpful. I'd recommend them as agents to anyone looking to ... Read Full Review


Comments on Agent Fees

Good

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Excellent support from start ...

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5 Star Review
UserName

Matthew

UserName

Denise

By : 'Alison'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : Yes
Postcode : BR3

Apr 12, 2019
People found this helpful1

Excellent support from start to finish managing a complex sale. Very knowledgable about their area and responsive when contacted, which really helped the sale go smoothly. Friendly, yet professional, I would not hesitate to recommend Homezone Property ... Read Full Review


Comments on Agent Fees

Very competitive rates.

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Excellent ...

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5 Star Review
UserName

Denise

UserName

Matthew

By : 'Elouise'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Vendor )
Sold price : £600000
Would you recommend ? : Yes
Postcode : BR3

Feb 11, 2019
People found this helpful0

I would recommend Matthew & Denise as they knew the market we were operating in as well as potential clients already on their books so viewings got booked in very quickly. We got the price we were looking for and overall service was ... Read Full Review


Comments on Agent Fees

Very good.

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Highly recommend ...

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5 Star Review
UserName

Matthew

UserName

Denise

By : 'Paul'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BR3

Feb 6, 2019
People found this helpful0

I would highly recommend the Team at HomeZone for your property sale (or indeed purchase) as my own experience was faultless. Our property sale was far from straight forward but Matthew, Sam and Denise were incredibly patient and knowledgable throughout the ... Read Full Review


Comments on Agent Fees

Thanks again HZ, will pass on your details to anyone looking for property services around Beckenham etc.

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Amazing ...

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5 Star Review
UserName

Matthew

UserName

Denise

By : 'Dawne'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Buyer )
Sold price : £168
Would you recommend ? : Yes
Postcode : BR3

Feb 6, 2019
People found this helpful0

Matthew, Denise and Sam were so helpful with the purchase of my Mums retirement flat. They were very supportive and proactive with any queries we had, and sought to move things along as quickly as possible for us. They really provide a personal service and I highly recommend them. Thank you ... Read Full Review


Comments on Agent Fees

As buyers we can't comment on this

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Very ...

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5 Star Review
UserName

Denise

By : 'Satisified'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Vendor )
Sold price : £485000
Would you recommend ? : Yes
Postcode : BR3

Jan 28, 2019
People found this helpful0

We were pleased to receive an honest and transparent working relationship with Denise. We experienced a good few hiccups because of our purchasers but Denise diligently worked to smooth them out. Her professionalism combined with empathy and friendliness definitely helped keep us sane through the ... Read Full Review


Comments on Agent Fees

good

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MATTHEW ...

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5 Star Review
UserName

Matthew

UserName

Samantha

By : 'Claudio'
Branch : Beckenham, 149 Croydon Road
Services : Other
Would you recommend ? : Yes
Postcode : BR35

Jan 25, 2019
People found this helpful0

Very efficient. We have bought a property in Beckenham and we have been very impressed by the level of professionalism and care concerning this Agency. We would thoroughly recommend the Estate Agent Matthew Wales and his very professional ... Read Full Review

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MATTHEW ...

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5 Star Review
UserName

Matthew

UserName

Samantha

By : 'Claudio'
Branch : Beckenham, 149 Croydon Road
Services : Other
Would you recommend ? : Yes
Postcode : BR35

Jan 25, 2019
People found this helpful0

Very efficient. We have bought a property in Beckenham and we have been very impressed by the level of professionalism and care concerning this Agency. We would thoroughly recommend the Estate Agent Matthew Wales and his very professional ... Read Full Review

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Efficient and ...

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5 Star Review
UserName

Stephen

By : 'AJF'
Branch : Beckenham, 149 Croydon Road
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : BR1

Jan 22, 2019
People found this helpful0

Homezone were consistently polite, friendly and keen to get everything set up and keep communication high between us as renters and our landlords. I've had some poor experiences with agencies in the past so it was quite refreshing to deal with a company that actually appears to give a damn: ... Read Full Review

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Buying in ...

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5 Star Review
UserName

Matthew

UserName

Denise

By : 'Philip'
Branch : Beckenham, 149 Croydon Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BR3

Nov 19, 2018
People found this helpful0

Purchased a property with the help of both Matthew Wales and Denise Haines. Both were extremely helpful, efficient, and very knowledgeable of their fields. Matthew has been even more helpful with his knowledge of gas boilers and utilities in general. We were so impressed with their handling of the ... Read Full Review

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1 - 20 of 164 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the unlikely event that a client has a complaint with Homezone, Director Matthew Wales should be contacted at the branch and will assist is resolving the complaint.

Last updated at 3/16/2016, 4:17:55 AM by allAgents

Awards won by Homezone Property Services

Regional Awards Won by Homezone Property Services

Individual Branch Awards