“Absolutely terrible agency, we plan on leaving our current flat ......”
1 Star Review
May 09,2011
By:
'Waterloo'
May 09,2011
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
6
people found
this helpful
Absolutely terrible agency, we plan on leaving our current flat as soon as possible. We have had so many maintenance issues since moving into the flat and not only is it impossible to get hold of anybody from maintenance, once you do, they are very unlikely to do anything at all. When we moved in the boiler was broken for nearly a month before they could get someone out to fix it, and now the washing machine has not been working for nearly 2 months. Absolutely diabolical service. No emails get through to them, they simply say they have not received them! None of the minor repairs have been done since we have moved there and most were not covered on the initial inventory. When we tried to get them added, all they said was they would take it into consideration. I am very dubious whether we will get our full deposit back...but I am not averse to taking legal action.
6
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