50% sales valuation accuracy
33% sales fee satisfaction
May 30,2014
May 30,2014
5
people found
this helpful
this helpful
This agent were horrendous to deal with, they sold a property as a 4 bed without checking building regs in place , delayed and sent threatening letters throughout and then 3 weeks before scheduled completion they admitted building regs were not in place so had them done retrospectively refusing to tell me what was being done significantly altering features of the house and removing fixtures already agreed for inclusion. Not to mention invalidating the £500 survey I had commissioned. There answer to any protests from myself.. If you don't like it we will remarket ( they had at this point delayed so much the market had picked up) Post competition I am still awaiting the building reg certificate and detail of the work done ( as well as the NICEIC)
I hope I never have to buy a house through them again.
I hope I never have to buy a house through them again.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
26th Jan 2024
reviewed by 'Jas'
22nd Oct 2018
reviewed by 'Siim'
17th Aug 2016
reviewed by 'dy357lx2k'
30th May 2014
reviewed by 'Ellie'
29th Nov 2012
reviewed by 'Janet'
Opening Hours
Address
Boxall Brown & Jones
Joseph Wright House, 34 Iron Gate
Derby
Derbyshire
DE1 3GA
01332 553838
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 33% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 1 | 1 | 0 | 0 | 1 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jan 26,2024
Jan 26,2024
0
people found
this helpful
this helpful
if you’re looking for a professional and dynamic lettings team that will go the extra mile to find you the right tenants than look no further. With the best customer service out of all agents, the team at BBJ listened to what I needed ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2020
Nov 18,2020
0
people found
this helpful
this helpful
We cannot recommend Boxall Brown & Jones highly enough! From start to finish, initial enquiry to completion, the service was first class. In life, communication really is key, Boxall Brown & Jones kept us updated, well informed and reassured at every point of the process. The team ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 22,2018
Oct 22,2018
1
people found
this helpful
this helpful
Don't take the risk of renting with Boxall Brown & Jones. During my 5 years of being a tenant, they have excelled at accepting my rent payments. However, once problems arose, they turned out to be inattentive and unresponsive, to the point of unprofessionalism.
In July (nearly 3 ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Aug 17,2016
Aug 17,2016
2
people found
this helpful
this helpful
Very poor.
My partner and I arrived early to view a property on Sunday only to be let down by nobody being there. I knocked on the front door, looked through the windows and waited for 40 minutes. After around 20 minutes I tried to contact the ...
read full review
read full review
What agent could do to change your mind?
N/AAttached Filesnbsp;
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
May 30,2014
May 30,2014
5
people found
this helpful
this helpful
This agent were horrendous to deal with, they sold a property as a 4 bed without checking building regs in place , delayed and sent threatening letters throughout and then 3 weeks before scheduled completion they admitted building regs were not in place so had them done retrospectively ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 29,2012
Nov 29,2012
0
people found
this helpful
this helpful
I would highly recommend BBJ Lettings they took my property over from a local letting agent who had without success and with incompetence failed to secure a tenant. BBJ within 1 week of instructing them had secured three viewings which resulted in two applications for the ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12,2012
May 12,2012
2
people found
this helpful
this helpful
Shocking. Arranged to view a property at 1.30 pm but agent did not arrive. When questioned was told 1.00 pm was my appointment time. I asked why did you not call me? Agent answered that's not our policy!!
These guys are totally unprofessional in my experience....
read full review
read full review
What agent could do to change your mind?
Communicate !!!!!Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
