0% lettings valuation accuracy
0% lettings fee satisfaction
May 29,2014
May 29,2014
0
people found
this helpful
this helpful
In our experience, Poor communicators from start to finish- we are happy to not have to deal with them anymore. Painfully slow to do anything (it took 3 months to solve a repair), constantly had to chase for updates and no apology. Staff were rude and dismissive. We would strongly recommend you use someone else.
What agent could do to change your mind?
Apologise and acknowledge the poor service we reported would have been a starting point!Attached Filesnbsp;
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Latest Reviews
9th Jan 2015
reviewed by 'Furious'
10th Aug 2014
reviewed by 'Stuart'
29th May 2014
reviewed by 'Laura'
Opening Hours
Address
Homefront Estate Agents
189 Widmore Road
Bromley
Greater London
BR1 2RG
0208 466 1333
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £875 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 09,2015
Jan 09,2015
0
people found
this helpful
this helpful
Landlords beware.
The tenant introduced by this agent was not referenced and was trouble from day one. I have been left seriously out of pocket and my beautiful house needs complete redecoration, not to mention the days of cleaning.
Christine, who steadfastly ignored emails from ...
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What agent could do to change your mind?
Point me in the direction of a decent agent.Attached Filesnbsp;
Comment on agent fees
Money for old rope, better to manage it yourself as I am now doing.
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Aug 10,2014
Aug 10,2014
0
people found
this helpful
this helpful
Abysmal customer service. They have failed to respond to any letters we have ever sent them and that's during the last five years. They introduced a contract renewal charge which has increased each year without any notification and have not had the decency to respond ...
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Comment on agent fees
As mentioned above a contract renewal charge was introduced on our 2nd year in this particular property but no warning was sent that the charge was being introduced it was requested at the time our contract was due to be renewed without any explanation. After writing to them ensuring I sent via recorded post they ignored my letter. In the 7 years we have rented via homefront they have never acknowledged any of our letters or responded.
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May 29,2014
May 29,2014
0
people found
this helpful
this helpful
In our experience, Poor communicators from start to finish- we are happy to not have to deal with them anymore. Painfully slow to do anything (it took 3 months to solve a repair), constantly had to chase for updates and no apology. Staff were rude and ...
read full review
read full review
What agent could do to change your mind?
Apologise and acknowledge the poor service we reported would have been a starting point!Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
