“Company wouldn't offer guarantor service, gentleman - lettings manager (gentleman) ......”
2 Star Review
May 17,2014
By:
'warsashtenant'
May 17,2014
Branch: Park Gate, Canterbury House
58 Botley Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SO31
Branch: Park Gate, Canterbury House
58 Botley Road
Lettings (Prospective customer)
Postcode: SO31
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people found
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Company wouldn't offer guarantor service, gentleman - lettings manager (gentleman) was friendly about this, and tried to work around it.
However when I went into the branch to discuss with the lettings secretary, she was very rude and condescending, and didn't seem interested in our business at all; considering it was an empty office and the phone didn't ring once whilst I was there, maybe she needs re-training in customer service, as I left the office in such a bad mood that 3 days later I am still willing to leave a review on every website on the first 3 pages of google.
Would not use SBK again even if it was the perfect property.
What agent could do to change your mind?
Re-train your female lettings secretary and explain that a customer isn't to be treated like something on the bottom of your shoe.
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