Mitcham, CR4
1.5/5, 14 reviews
14% recommended
22% sales valuation accuracy
13% sales fee satisfaction

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“This agent initially appeared very good and pleasant but it ......”

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May 11,2014
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By: 'Very'
May 11,2014
2 people found
this helpful
This agent initially appeared very good and pleasant but it did not take long for it to turn. They showed a prospective buyer around and I heard them use the toilet while Michael and the accompanying wife were on the landing! When I complained to the agent it was denied. They used to turn up with more than one family and not inform us. Once a sale was agreed they did not relay relevant information to our buyer and kept giving us false information. Towards the end we were so exasperated with them that we threatened to withdraw our sale. Our buyer came to see us once the sale was complete and we were appalled to hear that we were slated to the buyer and that no relevant info had been passed to him including the proposed exchange date!
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Latest Reviews

View all Reviews 14
1st Apr 2023
reviewed by 'S M'
“Very Good Service in Buying my Property:I bought a property via Barnard Marcus in February 2023. Yinka Ashiru from the ......”
24th Dec 2019
reviewed by 'Deborah'
“Avoid avoid avoidTotally unprofessional timewastersAli avoids and doesnt return calls and even hides out back when you go into the ......”
20th Nov 2019
reviewed by 'Keir'
“Terrible service. Cost me my buyer through incompetence and a lack of attention. To detail. Consistently missed on deadlines and ......”
29th Aug 2019
reviewed by 'ELIZABETH'
“A TOTAL DISGRACE AND WASTE OF TIME!!...THEY............• MISLEAD YOU• LIE TO YOU, • ADVERTISED FAKE PROPERTIES TO ATTRACT PEOPLE• INCREASE ......”
8th Jun 2018
reviewed by 'Deb'
“Diane progressed our sale recently. We found her to be a great communicator, keeping us up to date with everything ......”
10th Jul 2017
reviewed by 'S'
“Disgraceful service - left house unlocked on multiple occasions, sold details for marketing despite multiple requests not to, on at ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Barnard Marcus
1 Langdale Parade
Mitcham
Greater London
CR4 2PF
0208 6461616

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 22% 13% £150,000 £524,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 0 0 1 5 1 0 0 5
Areas covered
Services offered
  • Sales
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  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Very Good Service in Buying my Property...”

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Apr 01,2023
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Yinka
By: 'S M'
Apr 01,2023
0 people found
this helpful
Very Good Service in Buying my Property: I bought a property via Barnard Marcus in February 2023. Yinka Ashiru from the sales division helped in securing this sale. The sevice he provided was excellent, supporting and facilitating the sale throughout the process and making the whole ...
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“Avoid avoid avoidTotally unprofessional time......”

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Dec 24,2019
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By: 'Deborah'
Dec 24,2019
2 people found
this helpful
Avoid avoid avoid Totally unprofessional timewasters Ali avoids and doesnt return calls and even hides out back when you go into the office! Not a good role model for those poor kids that work for him! He didnt even turn up for a meeting with ...
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“Terrible service. Cost me my buyer through in......”

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Nov 20,2019
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By: 'Keir'
Nov 20,2019
0 people found
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Terrible service. Cost me my buyer through incompetence and a lack of attention. To detail. Consistently missed on deadlines and failed committments. I would even now avoid viewing properties listed with them. Vary poor....
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“A TOTAL DISGRACE AND WASTE OF TIME!!...THEY......”

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Aug 29,2019
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By: 'ELIZABETH'
Aug 29,2019
0 people found
this helpful
A TOTAL DISGRACE AND WASTE OF TIME!!... THEY............ • MISLEAD YOU • LIE TO YOU, • ADVERTISED FAKE PROPERTIES TO ATTRACT PEOPLE • INCREASE PROPERTY SALE PRICE AFTER YOUR OFFER HAS BEEN FORMALLY ACCEPTED. • TOTALLY DISHONEST AND USELESS PEOPLE!! MY OFFER WAS FORMALLY ACCEPTED, THEN REJECTED ASKING FRO 35K ...
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“Diane Armstrong...great!...”

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Jun 08,2018
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Diane
By: 'Deb'
Jun 08,2018
1 people found
this helpful
Diane progressed our sale recently. We found her to be a great communicator, keeping us up to date with everything that was happening. Diane was always available to talk or email me and reassuring during the whole process. Yes, it's her job but I feel ...
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“Disgraceful service - left house unlocked on multiple occasions, sold ......”

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Jul 10,2017
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By: 'S'
Jul 10,2017
0 people found
this helpful
Disgraceful service - left house unlocked on multiple occasions, sold details for marketing despite multiple requests not to, on at least one occasion marketed other properties than ours to an buyer who asked specifically about ours. Never ever again will this company be allowed near ...
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Comment on agent fees
Reasonable (if the contract was stuck to)
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“We have tried to buy a property advertised by them ......”

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Jan 26,2017
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By: 'John'
Jan 26,2017
3 people found
this helpful
We have tried to buy a property advertised by them this month . This was a very disappointing experience. Obviously we didn't get the property we wanted to buy. Not because we haven't been the highest bidder or we weren't in a very strong position to ...
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Comment on agent fees
The transaction didn't go through so I can't comment on this.
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“STAY AWAY.We regret using Barnard Marcus, staff been rude, ......”

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Jan 20,2017
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Robie
By: 'Jack'
Jan 20,2017
3 people found
this helpful
STAY AWAY. We regret using Barnard Marcus, staff been rude, there was a situation where we've been shouted at, we've been lied to two ocasions and we learned it's NOT estate agent rolli to update you with your sell (we had to pay 5k), when ...
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Comment on agent fees
4.8K is 1k more then others agencies charge (our fault, we funded out after signing contract)
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“As soon as you sign that 20 week contract they think ......”

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Nov 14,2016
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By: 'Molly'
Nov 14,2016
5 people found
this helpful
As soon as you sign that 20 week contract they think that's there job done. Barnard Marcus Mitcham are useless, hopeless and a total waste of space would not recommend them to anybody to use. There are better agents out there willing to give you 100% commitments...
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Comment on agent fees
What they earned out of the sale is a disgrace. I had to lower the value of the house just to get people in the front door.
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By: Henry
Nov 17, 2016
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Totally agree USELESS agents. Never return your phone calls and if you ask to speak to somebody they are a either too busy out looking at property . Do not sign up all they want is your money ...

“Don't waste any time with these guys. Appalling. I am ......”

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Oct 10,2016
Minithumbdown
By: 'StampDuty'
Oct 10,2016
6 people found
this helpful
Don't waste any time with these guys. Appalling. I am a first time buyer, which is bad enough in London but to be subjected to the service here by Barnard Marcus Mitcham is quite an experience. Firstly our offer (perfectly reasonable considering it's your life ...
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Comment on agent fees
I would never pay these guys a penny.
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“Astonishingly poor service from start to finish. They lied about ......”

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Sep 27,2016
Minithumbdown
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Vince
By: 'Iain'
Sep 27,2016
5 people found
this helpful
Astonishingly poor service from start to finish. They lied about the tenants' referencing, did nothing when the tenants didn't pay, then tried to steal the deposit. AVOID BARNARD MARCUS AT ALL COSTS!...
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Comment on agent fees
Very expensive! poor value considering that they do nothing for the money
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“Jason from Barnard Marcus overvalued our property at ‚£200K, didn't ......”

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Mar 31,2015
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Jason
By: 'Saynotoagents!'
Mar 31,2015
4 people found
this helpful
Jason from Barnard Marcus overvalued our property at ‚£200K, didn't do any research into property sold in the same road/postcode. Sold for ‚£150K after a long, drawn out process. Siobhan dealt with us day to day, and could offer very little advice or guidance ...
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“This agent initially appeared very good and pleasant but it ......”

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May 11,2014
Minithumbdown
By: 'Very'
May 11,2014
2 people found
this helpful
This agent initially appeared very good and pleasant but it did not take long for it to turn. They showed a prospective buyer around and I heard them use the toilet while Michael and the accompanying wife were on the landing! When I complained to ...
read full review
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“Avoid this branch. They expect you to pay them an ......”

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Jul 10,2010
Minithumbdown
By: 'lucky'
Jul 10,2010
6 people found
this helpful
Avoid this branch. They expect you to pay them an upfront fee to market your property, their contract is tied in for 20 weeks. These people are unprofessional, and not good at selling properties. This estate agent isn't registered with the National Association of Estate Agents ...
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By: Number 1
Oct 05, 2012
View all comments (1)
Fantastic people, I would recommend to everyone they achieved me top selling price in my road and made the transaction very easy and stress free. Number 1 agent in my town and NUMBER 1 agent in my eyes. A massive THANK YOU!!! ...
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Awards won by Barnard Marcus, Mitcham CR4 2PF



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