Centro, Sheffield, S1
1.8/5, 23 reviews
22% recommended
86% lettings valuation accuracy
47% lettings fee satisfaction

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“My experience started off fine (or so I thought), when ......”

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Apr 29,2014
Minithumbdown
By: 'Peters91'
Apr 29,2014
2 people found
this helpful
My experience started off fine (or so I thought), when I called and arranged a viewing for a flat in the Q4 apartment block. I explained when I was planning on moving in (early to mid- June) and what I was looking for. The man who showed me round seemed lovely and answered all my questions, recommending that I called first thing Monday morning once I'd been to the other two viewings I had booked over the weekend if I decided to rent the property. This was where the problems started. I called at 9:03 and was told by the woman who answered that she needed to swap onto a different computer/phone line so she'd call me back in five or ten minutes. 24 minutes later I gave up and called back, at which point Hannah answered. She told me they'd all just been in their morning meeting which is why I hadn't been called back, which made me wonder why the first woman had decided to lie about how quickly she'd be back in contact. I told her which property I was intending to rent at which point I was told that the landlord in charge of that property wanted somebody to move in no later than 30th May (it was advertised as being available FROM 30th May). I asked why I'd been shown around it in the first place when they knew all my details and she said the guy that had taken me round had only worked with the company for two weeks. I think it was highly unprofessional to try and blame him as he didn't even book my viewing, and if he had been with the company such a short time should surely have had more guidance from experienced employees. She said she would get in touch with the landlord and call me back 'in a few minutes' to let me know if he was willing to push back the move in date until 2nd June. Two and a half hours later I called back and was told she'd been out on viewings since then which is why again she hadn't bothered to contact me. The landlord apparently was unwilling to budge two days even though I was offering to move in two weeks earlier than originally intended. This company is inefficient, lies regularly to cover up their own cock-ups and has no concept of good customer service.
What agent could do to change your mind?
Could have kept me up to date/given me correct information rather than wasting my time
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Latest Reviews

View all Reviews 23
13th Jul 2024
reviewed by 'Yadi'
“Really good service. Thanks, Liam and Freddie for helping me. Their quick response promotes my renting progress. They are very ......”
22nd Sep 2023
reviewed by 'Keith'
“I have been using Blundells since 1998 to manage my properties and have always found them efficient and courteous and willing ......”
15th Sep 2023
reviewed by 'Ebrahim Jamal'
“I have been dealing with Blundells for more than 10 years and I’m extremely happy with their services and friendly ......”
29th Jun 2023
reviewed by 'Aishatu'
“It was a wonderful experience with Blundells Centro. The staff were very helpful. Most especially, Mr.Liam Murphy Bigley and ......”
6th Jun 2023
reviewed by 'Mary'
“I moved from my previous letting agent to Blundells and found them very good to deal with. Got a very ......”
28th Apr 2023
reviewed by 'unhappyblundellsuser'
“Absolute nightmares that couldn't organise a prayer meet in a nunnery. They gave a move in date, took a security ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Blundells
8 Fitzwilliam Street
Sheffield
South Yorkshire
S1 4JB
0114 358 6058

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 86% 47% £550 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 2 12 0 0 0 0 0 5
Areas covered
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
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“Good service!...”

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Jul 13,2024
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Freddie
By: 'Yadi'
Jul 13,2024
0 people found
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Really good service. Thanks, Liam and Freddie for helping me. Their quick response promotes my renting progress. They are very professional. Millicent also shared a lot of properties that may be suitable for me at the beginning, although I did not choose one, I still ...
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“I have been using Blundells since 1998 to manage my properties ......”

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Sep 22,2023
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Lima Murph
By: 'Keith'
Sep 22,2023
0 people found
this helpful
I have been using Blundells since 1998 to manage my properties and have always found them efficient and courteous and willing to go that extra mile. I recently relet a flat with their help and they achieved a good result for me. They also helped me ...
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“I have been dealing with Blundells for more t......”

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Sep 15,2023
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Lima Murph
By: 'Ebrahim Jamal'
Sep 15,2023
0 people found
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I have been dealing with Blundells for more than 10 years and I’m extremely happy with their services and friendly staff specially Lima Murph. She is always supportive and she has an excellent customer services capabilities....
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“Wonderful experience...”

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Jun 29,2023
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Liam
By: 'Aishatu'
Jun 29,2023
0 people found
this helpful
It was a wonderful experience with Blundells Centro. The staff were very helpful. Most especially, Mr.Liam Murphy Bigley and Millicent Morgan. Thank you for the experience!...
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“I moved from my previous letting agent to Blu......”

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Jun 06,2023
Minithumbup
By: 'Mary'
Jun 06,2023
0 people found
this helpful
I moved from my previous letting agent to Blundells and found them very good to deal with. Got a very good tenant fairly quickly. Millie in Blundells was particularly helpful. Would recommend Blundells to Landlords and Tenants....
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“Absolute nightmares that couldn't organise a prayer meet in a nunnery...”

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Apr 28,2023
Minithumbdown
By: 'unhappyblundellsuser'
Apr 28,2023
0 people found
this helpful
Absolute nightmares that couldn't organise a prayer meet in a nunnery. They gave a move in date, took a security deposit, told me to use their tenants site to pay the first months rent and security deposit and when I logged in to donthat after ...
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“Worst lettings agents I've ever had. So unpro......”

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Aug 31,2022
Minithumbdown
By: 'Alina'
Aug 31,2022
0 people found
this helpful
Worst lettings agents I've ever had. So unprofessional. Every single communication with them had to be repeated and chased up multiple times to get any solutions. Always blamed the landlord however I was not allowed to contact the landlord directly as the property was blundells ...
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“Poor property management...”

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Jan 14,2022
Minithumbdown
By: 'Asad'
Jan 14,2022
0 people found
this helpful
We used their property management and tenancy service. They were extremely unprofessional and kept us bouncing between various people. They will only get in touch when it is financially incentivised directly for them. They delayed our claim which resulted in it being rejected, and are ...
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“Rob the deposit as much as possible with land......”

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Oct 07,2021
Minithumbdown
By: 'Simon'
Oct 07,2021
1 people found
this helpful
Rob the deposit as much as possible with the landlord. After I did the professional cleaning, they said: "I can appreciate if you did clean the flat, but as the report shows, it was not to the standard we expect."...
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“Terrible.Slow and poor repairs if they even ......”

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Sep 25,2021
Minithumbdown
By: 'Bethany Nelson'
Sep 25,2021
2 people found
this helpful
Terrible. Slow and poor repairs if they even repaired them, fleecing our deposit because they were too cheap to repair properly....
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“Utterly useless start to finish. Staff are in......”

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Jul 09,2020
Minithumbdown
By: 'Emily'
Jul 09,2020
2 people found
this helpful
Utterly useless start to finish. Staff are incompetent. My emails were ignored for a year and only got back in touch with me at the end of tenancy when they needed something from me, my problems never acknowledged. Several staff emailed asking for the same ...
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“Avoid This Letting Agency. I have used variou......”

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Jun 17,2020
Minithumbdown
By: 'Hugh'
Jun 17,2020
0 people found
this helpful
Avoid This Letting Agency. I have used various letting agencies and Blundells have by far been the worst. I have spoken with a few previous customers who seem to share a similar experience. Really terrible staff with poor work ethics, after they have signed up ...
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“Absolutely dreadful...”

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Jun 13,2018
Minithumbdown
By: 'Very'
Jun 13,2018
0 people found
this helpful
Blundells were to provide a service to find a tenant. I indicated the services I wanted in the proposed contract for the service and I indicated that I had a deposit protection scheme and wanted to use this not Blundells. The first invoice issued included ...
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Comment on agent fees
You don't know what they might try to charge after they have provided the service. They also made an error inone of the many changing invoices
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“Worst agent, didn't even show up...”

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May 11,2018
Minithumbdown
By: 'A'
May 11,2018
0 people found
this helpful
Arranged two viewing with an agent Olivia, she didn't show up twice! She and her colleagues keep lying and covering up for each other about not showing up. Really really bad, they should not have a business. Can't even keep a simple appointment, don't have ...
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“REALLY DISGUSTING! They basically do not communicate with each other ......”

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Oct 30,2017
Minithumbdown
By: 'Unicorn'
Oct 30,2017
1 people found
this helpful
REALLY DISGUSTING! They basically do not communicate with each other at all! I called several times but get conflicting answers from different staff. Just got shocked by their rude and unprofessional attitude for changing their words whenever they want! Not to mention such a slow ...
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Not that far yer...
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“As far as we can discern this company is run ......”

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Mar 14,2017
Minithumbdown
By: 'visitor'
Mar 14,2017
6 people found
this helpful
As far as we can discern this company is run by con men and women. We started a let of a nice flat in a big apartment building in central Sheffield in late January that had some electrical problems that needed fixing right then that ...
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“Just avoid them. Their services are poor. they let you ......”

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Feb 11,2017
Minithumbdown
By: 'Safiya'
Feb 11,2017
4 people found
this helpful
Just avoid them. Their services are poor. they let you wait for ages to get something done. I paid a lot for nothing....
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“Awful, awful experience. So bad, that I refused to proceed ......”

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Sep 06,2016
Minithumbdown
By: 'Furious'
Sep 06,2016
4 people found
this helpful
Awful, awful experience. So bad, that I refused to proceed with the let and lost out on £300 of fees. Blundells even wanted me to insure the landlord's furniture! That's illegal, by the way. But it's in section 2.54 of their policy! Never again dealing with Blundells. ...
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Comment on agent fees
Far too high relative to other agents in the area.
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“First of all, if there was rating worse than terrible ......”

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Sep 29,2015
Minithumbdown
By: 'Jon'
Sep 29,2015
6 people found
this helpful
First of all, if there was rating worse than terrible then that of what I would of chosen and I think they will still get 1 star (which is the lowest rating) but if no stars was an option then that is what I would choose. ...
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“I've been their customer for 2 years. It is terrible experience ......”

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May 22,2015
Minithumbdown
By: 'Warren'
May 22,2015
2 people found
this helpful
I've been their customer for 2 years. It is terrible experience to deal with this agent however I'm living with my wife and a new born so it is really difficult for us to move again. Anyway here's why it is terrible. 1. They charges me 250 pound ...
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“They charge the tenant £24 to release a reference, the only ......”

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Feb 16,2015
Minithumbdown
By: 'sarah'
Feb 16,2015
2 people found
this helpful
They charge the tenant £24 to release a reference, the only estate agents in Sheffield that do this. They told my new letting agent that I paid my rent late even though I had a standing order set up each month. They sent someone to inspect ...
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“My experience started off fine (or so I thought), when ......”

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Apr 29,2014
Minithumbdown
By: 'Peters91'
Apr 29,2014
2 people found
this helpful
My experience started off fine (or so I thought), when I called and arranged a viewing for a flat in the Q4 apartment block. I explained when I was planning on moving in (early to mid- June) and what I was looking for. The man ...
read full review
What agent could do to change your mind?
Could have kept me up to date/given me correct information rather than wasting my time
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
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“Never has something frustrated me as much as the service ......”

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Sep 27,2013
Minithumbdown
By: 'Sheffieldstar'
Sep 27,2013
2 people found
this helpful
Never has something frustrated me as much as the service I received from Blundells. When looking for a flat I tried to avoid Blundells as I had read previous reviews, however, the apartment I found looked amazing. I viewed the property with 2 other prospective tenants ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Blundells, Sheffield S1 4JB



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