The UK's Largest Customer Review Website for the Property Industry
Northampton, NN3
1.7/5, 6 Reviews
17% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
No Description Found
"AWFUL SERVICE NEVER RENT WITH ..."
Share On : 
1 Star Review
By : 'disgusted'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : NN1
Mar 19, 2014
People found this helpful6
AWFUL SERVICE NEVER RENT WITH O'RIORDAN BOND. The manager of the Weston Favell branch found it appropriate to stand shouting and pointing her finger at my parents and partner when they were trying to rectify this situation. I've never dealt with anyone in authority who has showed themselves to be more vulgar, dishonest and unprofessional. Myself and my partner viewed a property, it was a nice house but it needed some repairs and general cleaning. At our viewing we were told that all repairs would be completed, the carpets would be cleaned and the walls would be painted, so we signed up for the house. When we collected the keys on moving day and entered the house I was DISGUSTED. The whole house was covered in filth and we discovered mould and grime in EVERY room (completely unacceptable and unhabitable with our baby.) There were loose, live and uncovered electrical wires, black muck in the toilet and the filthiest shower I've even seen. We phoned the office straight away and were told it would all be sorted for the next day. We received a phone call the next day then saying it would be the day after instead. When we entered the house the only work that had been carried out was the cleaning of the oven and the wires, the house was still completely filthy. The branch manager then told us that we were wrong and it wasn't mould (a blatant lie), she also claimed that cleaners had been in, which I can only assume was another LIE as the entire house was covered in dust and filth. The member of staff then changed his story and said we were never told any of these repairs and work would be carried out (very confusing as a few days before he even gave my partner a courtesy call saying that he had infact said it and that all the work should have been carried out.) We are now left essentially homeless with a 6 month baby old baby, and have had to pay out over £300 for the storage of our belongings. The whole ordeal has been hideous and feels like we've been dealing with a scam artist rather than a so called professional company. We have contacted trading standards who are now following it up as the house was completely miss-sold to us and we never would have signed up for it if we knew it was going to be left in such a state. We have also contacted solicitors as the verbal agreement we had on our viewing was broken, and we are also nearly £400 down. All due to O'Riordan Bonds completely unprofessional way of working.
What agent could do to change your mind?
As soon as the manager saw the state the house had been left in she should have helped us to find somewhere else. If she had done this straight away rather than lie to us, tell us the house was sorted when it wasn\'t, and then become so aggressive and vile towards all of us then we would have been happy customers. The funny thing is we found another house with O\'Riordan Bond in the midst of all this mess which if she\'d have showed us we would have probably moved straight in to! (and it was more money!), but after this I would NEVER do business with them ever again and am advising everyone I know to do the same. Don\'t lie to your customers, don\'t shout at your customers.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Marek Godzimirski
Veronica dawn Hughes
Very Satisfied Customers
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £242,000 | £255,000 |
| Lettings | 0% | 0% | £725 | £725 |
Address
ORiordan Bond Estate Agents
Unit 17a
Weston Favell Shopping Centre, Northampton, Northamptonshire
NN3 8JZ
01604 784007
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
ORiordan Bond Estate Agents Branches (View All 26)
I definitely do not ...
Share On :
1 Star Review
By : 'Marek'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NN8
Oct 11, 2024
People found this helpful0
I definitely do not recommend. At all. Still gave one star as I had... Read Full Review
Comments (0)
Was this helpful?:
Marek Godzimirski said about ORiordan Bond Estate Agents
Services : Letting( As a Tenant )Date: 11th Oct 2024
I definitely do not recommend. At all. Still gave one star as I had to.
The UK's Largest Customer Review Website for the Property Industry
After 2 party’s ...
Share On :
1 Star Review
Joe
By : 'Veronica'
Services : Sales( As a Vendor )
Sold price : £242000
Would you recommend ? : No
Postcode : NN3
Feb 2, 2022
People found this helpful1
After 2 party’s didn’t come through with mortgage, they then found another buyer that knocked us on price we was advised by them to take it as housing marked had gone quiet.we was told they would be great full if we left any furniture to help them out. Low and behold the house... Read Full Review
Comments (0)Was this helpful?:
Veronica dawn Hughes said about ORiordan Bond Estate Agents
Services : Sales( As a Vendor )Date: 2nd Feb 2022
After 2 party’s didn’t come through with mortgage, they then found another buyer that knocked us on price we was advised by them to take it as housing marked had gone quiet.we was told they would be great full if we left any furniture to help them out. Low and behold the house went straight on the to let market with these they work harder for the buyer rather than the seller who pays them disgusting company.
The UK's Largest Customer Review Website for the Property Industry
Unprofessional ...
Share On :
1 Star Review
Doug
By : 'markwng'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : NN4
Aug 29, 2020
People found this helpful2
Trying to organise a simple viewing with this agency is like trying to turn the Titanic! After calling them, they insisted they had to speak to the current tenants before giving a viewing date. I was promised a call back, they never called. When I called back at 4:05 their office was already closed ... Read Full Review
Comments (0)Trying to organise a simple viewing with this agency is like trying to turn the Titanic! After calling them, they insisted they had to speak to the current tenants before giving a viewing date. I was promised a call back, they never called. When I called back at 4:05 their office was already closed and their voicemail box was full.
Was this helpful?:
markwng said about ORiordan Bond Estate Agents
Services : Letting( As a Tenant )Date: 29th Aug 2020
Trying to organise a simple viewing with this agency is like trying to turn the Titanic! After calling them, they insisted they had to speak to the current tenants before giving a viewing date. I was promised a call back, they never called. When I called back at 4:05 their office was already closed and their voicemail box was full.
Totally unprofessional not to call back when you’ve said you will. The only positive outcome is that it drew my attention to these consistently bad reviews. I feel that I’ve dodged a bullet with this shoddy agency!
The UK's Largest Customer Review Website for the Property Industry
We purchased a property ...
Share On :
5 Star Review
Joe
By : 'Very'
Services : Sales( As a Buyer )
Sold price : £255000
Would you recommend ? : Yes
Postcode : NN3
Jul 7, 2017
People found this helpful1
We purchased a property through the Weston Favell branch, so not directly their client. From our first viewing to exchange we received a consistent and attentive service. On the viewing we were given enough time to look around property without feeling rushed out. The offer was dealt with... Read Full Review
Comments on Agent Fees
We were not a direct client and so no fees involved - everything they did for us was simply down to getting the job done.
Comments (0)Was this helpful?:
Very Satisfied Customers said about ORiordan Bond Estate Agents
Services : Sales( As a Buyer )Date: 7th Jul 2017
We purchased a property through the Weston Favell branch, so not directly their client. From our first viewing to exchange we received a consistent and attentive service. On the viewing we were given enough time to look around property without feeling rushed out. The offer was dealt with professionally and I cannot find fault with the sales chasing that took place following this. Joe and in his absence Kirsty, was extremely professional and very well versed in all areas of the process -having explained to him that our own agent did not have a dedicated sales chaser, he worked on our chain endlessly to make it all happen. We cannot thank him enough for his effort.
The UK's Largest Customer Review Website for the Property Industry
AWFUL SERVICE NEVER RENT WITH ...
Share On :
1 Star Review
By : 'disgusted'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NN1
Mar 19, 2014
People found this helpful6
AWFUL SERVICE NEVER RENT WITH O'RIORDAN BOND. The manager of the Weston Favell branch found it appropriate to stand shouting and pointing her finger at my parents and partner when they were trying to rectify this situation. I've never dealt with anyone in authority who has showed themselves... Read Full Review
What agent could do to change your mind?
As soon as the manager saw the state the house had been left in she should have helped us to find somewhere else. If she had done this straight away rather than lie to us, tell us the house was sorted when it wasn\'t, and then become so aggressive and vile towards all of us then we would have been happy customers. The funny thing is we found another house with O\'Riordan Bond in the midst of all this mess which if she\'d have showed us we would have probably moved straight in to! (and it was more money!), but after this I would NEVER do business with them ever again and am advising everyone I know to do the same. Don\'t lie to your customers, don\'t shout at your customers.
Comments (0)AWFUL SERVICE NEVER RENT WITH O'RIORDAN BOND.
Was this helpful?:
disgusted said about ORiordan Bond Estate Agents
Services : Letting( As a Tenant )Date: 19th Mar 2014
AWFUL SERVICE NEVER RENT WITH O'RIORDAN BOND.
The manager of the Weston Favell branch found it appropriate to stand shouting and pointing her finger at my parents and partner when they were trying to rectify this situation. I've never dealt with anyone in authority who has showed themselves to be more vulgar, dishonest and unprofessional.
Myself and my partner viewed a property, it was a nice house but it needed some repairs and general cleaning. At our viewing we were told that all repairs would be completed, the carpets would be cleaned and the walls would be painted, so we signed up for the house.
When we collected the keys on moving day and entered the house I was DISGUSTED. The whole house was covered in filth and we discovered mould and grime in EVERY room (completely unacceptable and unhabitable with our baby.) There were loose, live and uncovered electrical wires, black muck in the toilet and the filthiest shower I've even seen.
We phoned the office straight away and were told it would all be sorted for the next day. We received a phone call the next day then saying it would be the day after instead. When we entered the house the only work that had been carried out was the cleaning of the oven and the wires, the house was still completely filthy. The branch manager then told us that we were wrong and it wasn't mould (a blatant lie), she also claimed that cleaners had been in, which I can only assume was another LIE as the entire house was covered in dust and filth.
The member of staff then changed his story and said we were never told any of these repairs and work would be carried out (very confusing as a few days before he even gave my partner a courtesy call saying that he had infact said it and that all the work should have been carried out.)
We are now left essentially homeless with a 6 month baby old baby, and have had to pay out over £300 for the storage of our belongings.
The whole ordeal has been hideous and feels like we've been dealing with a scam artist rather than a so called professional company.
We have contacted trading standards who are now following it up as the house was completely miss-sold to us and we never would have signed up for it if we knew it was going to be left in such a state.
We have also contacted solicitors as the verbal agreement we had on our viewing was broken, and we are also nearly £400 down. All due to O'Riordan Bonds completely unprofessional way of working.
The UK's Largest Customer Review Website for the Property Industry
It is with regret that I am ...
Share On :
1 Star Review
By : 'Ema'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NN1
Feb 26, 2014
People found this helpful3
It is with regret that I am writing a complaint about my agent but as nobody there seems to care it might wake up landlords and other tenants to checking out who they deal with BEFORE they accept on a property. I have learned my lesson! Maybe their MD too. From the moment I moved into my... Read Full Review
What agent could do to change your mind?
CALL ME BACK - AND GET THINGS DONE WHEN YOU SAY YOU WILL!!!!
Comments (0)It is with regret that I am writing a complaint about my agent but as nobody there seems to care it might wake up landlords and other tenants to checking out who they deal with BEFORE they accept on a property. I have learned my lesson! Maybe their MD too.
Was this helpful?:
Ema Brunton said about ORiordan Bond Estate Agents
Services : Letting( As a Tenant )Date: 26th Feb 2014
It is with regret that I am writing a complaint about my agent but as nobody there seems to care it might wake up landlords and other tenants to checking out who they deal with BEFORE they accept on a property. I have learned my lesson! Maybe their MD too.
From the moment I moved into my property there were broken kitchen tiles, very sharp ceramic tiles. all broken but neatly swept into a pile in the missing tile's space. I was told on viewing that these tiles would be replaced before I moved in - 3 weeks later I move in tiles still untouched.
Then i was PROMISED - i emphasis that word as it was used by them, that it would DEFINITELY be done within the first week of me moving in - 1 month after that, 14 phonecalls and 3 very useless agents later and I have had the contractor call me but wait for it - he hasn't got any availability until the week after next as he's too busy. so in total from me accpeting the property that would have been almost 10 weeks to sort out a few tiles?! I could have organised myself and done it and claimed back from the landlord quicker and easier.
Surely they either need to get another contractor in as additional work needs to be carried out.
Dishwasher unchecked and broken. Blinds FILTHY I've had to clean the place from top to bottom on moving in, expensive halogen bulbs out - main lighting, very unusual fittings that are impossible to find.
I have had to chase chase chase after being very patient with them - but I honestly feel that after this tenancy agreement is up after 6 months I will be speaking my landlord about changing agents or working with him to get things put right myself and he take it from the rent. OR move out and find another property with an agent.
Absolutely disgraceful service and broken promises. I will never use them to find a property again nor will I when I buy next year.
BE WARNED.
The UK's Largest Customer Review Website for the Property Industry
1 - 6 of 6 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
