100% sales valuation accuracy
100% sales fee satisfaction
Mar 07,2014
Mar 07,2014
4
people found
this helpful
this helpful
I am very unhappy with Indigo lettings. They do not leave us in peace to get on with things, we are a clean/tidy quiet couple but they constantly need access to the property, and unwilling to re-arrange if the time does not suit, even if you make an effort to be flexible and accommodating. They will book a property visit and then turn up on an unexpected day as they have 'got the date wrong' or they do not turn up at all as they 'confused us with another property.' They have e-mailed me from personal g-mail accounts with no indigo signage chasing for rent money (very unprofessional) that I have already paid. Some of their staff are rude. The site of an Indigo e-mail now gets me hot and flustered as I know its not going to be anything straight forward. They loose e-mails you send them, they take 18 months to follow up on something that is broken even though they assured me it would be resolved very quickly when I moved in. I hate having a property through Indigo but unfortunately I love my house, will be very sad if Indigo cant get their act together as we may have to move because of their appalling customer services. Avoid renting a property through Indigo if you can, the site of their logo fills me with dread
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Latest Reviews
7th Mar 2014
reviewed by ':-('
20th Jan 2014
reviewed by 'abi'
13th Jul 2012
reviewed by 'Very'
6th May 2012
reviewed by 'LutonFTB'
Opening Hours
Address
Indigo Residential
6 Nursery Parade, Marsh Road
Luton
LU3 2QP
01582 490696
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £221,000 | £280,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 1 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 31,2018
Dec 31,2018
0
people found
this helpful
this helpful
I bought a house in october 2018 in sundon park through indigo residential on marsh road. Declan Morgan was extremely helpfull throughout this transaction and great in communicating my offers and counteroffers to the seller....
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Comment on agent fees
good
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Mar 07,2014
Mar 07,2014
4
people found
this helpful
this helpful
I am very unhappy with Indigo lettings. They do not leave us in peace to get on with things, we are a clean/tidy quiet couple but they constantly need access to the property, and unwilling to re-arrange if the time does not suit, even ...
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Jan 20,2014
Jan 20,2014
5
people found
this helpful
this helpful
I called indigo to rent 2 bed flat at aston court sarum road i was interviewed who is the property for i told me my wife and son and jordan sales person told me its perfectly fin when i went to view flat showed inteterest that ...
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Jul 13,2012
Jul 13,2012
8
people found
this helpful
this helpful
Poor service after your house has had an offer accepted - you have to chase them. They never return phone calls. As if to say we dont care now your house has sold - but if it hasnt completed then you wont get your money, ...
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What agent could do to change your mind?
Poor service after your house has sold - you have to chase them. They never return phone calls. As if to say we dont care now your house has sold - but if it hasnt completed then you wont get your money, stupid indigo! There all about sales sales sales - but where are the AFTER sales skills and general customer care skills???Attached Filesnbsp;
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May 06,2012
May 06,2012
2
people found
this helpful
this helpful
I was very pleased with the effort Sam put into keeping me updates, arranging appointments, and working to try to get a sale. However, on having agreed a price and a sale with the vendor, another agent WITH THE SAME ESTATE AGENT, albeit a different ...
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What agent could do to change your mind?
Agents working in competition with each other and gazumping different branches doesn't give me any confidence in buying a house with them. I deal is a deal, even a verbal agreement, and should be honoured by the entire company, not just one branch.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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