Streatham, London, SW16
3.6/5, 18 reviews
61% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction

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“I am a property professional and it happens I am ......”

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Mar 11,2014
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By: 'Meg'
Mar 11,2014
3 people found
this helpful
I am a property professional and it happens I am looking to buy. I arranged a viewing with Mitcham branch and was treated as either a student looking to rent HMO or a DSS person! They clearly haven't noticed that are dealing with a potential buyer with by the way decent deposit and no chain, who clearly wants to view the property and secure a deal ASAP. On a contrary the agent didn't show up. When I called waiting outside to ask who is meeting me I was advised that their colleague will be with me in 5 min. When I called again to follow up I was advised that the agent left the property for another viewing already and in a rude manner was asked: ¢â‚¬Å“He has keys so what do you want me to do about it?!¢â‚¬Â Not that I have been offered to re-arrange a viewing as I haven't. Unprofessional rude agents who discouraged me not only from the agency but from viewing the property! All property owners please be warned DO NOT instruct Barnard Marcus unless you have no other choice ¢â‚¬â€œ they may lose a prospective buyer. I don't trust them now to make an offer through them as I am concerned that they won't deal with it in a professional manner. I will shop around else ware!
What agent could do to change your mind?
I don't think they care.
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Latest Reviews

View all Reviews 18
24th Oct 2024
reviewed by 'Vicky'
“Joey & Peter at Barnard Marcus Streatham could not have been more helpful when I was looking for a flat for ......”
25th Aug 2023
reviewed by 'Mohamed'
“The team had been extremely cooperative especially the staff Mr. Josim was too helpful throughout the process of renting....”
27th Jul 2023
reviewed by 'Jade'
“Can’t thank Josim enough for helping myself and partner find the perfect home to start our family. Excellent communication ......”
16th Feb 2023
reviewed by 'Freyli Fernando Lemos mora'
“Excellent service, I'm very happy with everyone for my new home, I was looking for that, thanks very much for ......”
17th Dec 2021
reviewed by 'Nathan'
“Initially great to deal with to find a property to rent, however, after submitting an offer there was no communication ......”
4th Mar 2021
reviewed by 'Ms Campbell'
“I have had an amazing experience with Barnard Marcus; I am first time renter and was very nervous as I ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Barnard Marcus
120 Mitcham Lane
Streatham,London
Greater London
SW16 6NS
0208 7699393

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £1,350 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 6 1 1 0 1 0 1 5
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“Joey & Peter at Barnard Marcus Streatham...”

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Oct 24,2024
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Peter
By: 'Vicky'
Oct 24,2024
0 people found
this helpful
Joey & Peter at Barnard Marcus Streatham could not have been more helpful when I was looking for a flat for my brother. They helped me to find the exact placed we were looking for very close to where my brother had lived for 17 years. I ...
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“The team had been extremely cooperative espec......”

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Aug 25,2023
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Josim
By: 'Mohamed'
Aug 25,2023
0 people found
this helpful
The team had been extremely cooperative especially the staff Mr. Josim was too helpful throughout the process of renting....
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“Can’t thank Josim enough for helping myself a......”

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Jul 27,2023
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Josim
By: 'Jade'
Jul 27,2023
0 people found
this helpful
Can’t thank Josim enough for helping myself and partner find the perfect home to start our family. Excellent communication on updates and very professional. 100% recommend him to others that are looking to find a friendly face that is willing to go above and beyond ...
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“Excellent service, I'm very happy with everyo......”

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Feb 16,2023
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By: 'Freyli Fernando Lemos mora'
Feb 16,2023
0 people found
this helpful
Excellent service, I'm very happy with everyone for my new home, I was looking for that, thanks very much for everything...
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“Poor communication...”

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Dec 17,2021
Minithumbdown
By: 'Nathan'
Dec 17,2021
0 people found
this helpful
Initially great to deal with to find a property to rent, however, after submitting an offer there was no communication about whether or not the offer was accepted even after asking several times over 2 weeks....
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“I have had an amazing experience with Barnar......”

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Mar 04,2021
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Cameron
By: 'Ms Campbell'
Mar 04,2021
0 people found
this helpful
I have had an amazing experience with Barnard Marcus; I am first time renter and was very nervous as I wasn’t quite sure how the rent process goes and wanted to ensure I found the right home. I have had bad experience with other ...
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“Not recommended...”

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Oct 31,2020
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By: 'C.'
Oct 31,2020
0 people found
this helpful
As a landlord represented by Barnard Marcus, I concur with the tenant who said that they are only interested in getting the contract signed, but very poor at resolving issues arising after the tenant has moved in. I have also been very disappointed on several ...
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“Next to useless....”

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Jan 14,2020
Minithumbdown
By: 'Daniel'
Jan 14,2020
2 people found
this helpful
Helpful in finding a flat, but next to useless once you've signed the tenancy agreement and moved in. There were numerous issues with the flat that we realised once we'd moved in, e.g. doors that didn't close or were coming off their hinges, windows ...
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“We just bought a place through Barnard Marcus. James was ......”

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Nov 30,2017
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James
By: 'Henry'
Nov 30,2017
0 people found
this helpful
We just bought a place through Barnard Marcus. James was very friendly and helpful and worked hard to make sure to make the the solicitors moved faster... Definitely recommend....
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“Fantastic experience with Bernardo. He secured us new tenants within ......”

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Oct 17,2017
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Bernardo
By: 'Adrian'
Oct 17,2017
0 people found
this helpful
Fantastic experience with Bernardo. He secured us new tenants within the first two days of marketing our property. He's very professional. Definitely recommend the fantastic Lettings team in Streatham!!...
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Comment on agent fees
Very good
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“I have been dealing with Melissa since the start of ......”

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Aug 01,2016
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By: 'Salman'
Aug 01,2016
4 people found
this helpful
I have been dealing with Melissa since the start of our tenancy in Mitcham and what a delight to be dealing with her - To me, prompt replies to my queries matter and Melissa has always been very very prompt and have answered my queries ...
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“Melissa has been outstanding in managing my property this year. ......”

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Jul 08,2016
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By: 'Mel'
Jul 08,2016
3 people found
this helpful
Melissa has been outstanding in managing my property this year. She is efficient, proactive and excellent at communicating swiftly and effectively (of huge importance as I am living abroad). I cannot recommend her highly enough....
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Comment on agent fees
Very reasonable fees.
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“Melissa is very polite & thorough. It is very good to ......”

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Jul 08,2016
Minithumbup
By: 'Mr'
Jul 08,2016
3 people found
this helpful
Melissa is very polite & thorough. It is very good to have a contact at Barnard Marcus who is efficient & understands the issues I have raised. I would like to thank Melissa for her help & would recommend her to any new customer. Many Thanks...
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Comment on agent fees
Good
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“I am a property professional and it happens I am ......”

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Mar 11,2014
Minithumbdown
By: 'Meg'
Mar 11,2014
3 people found
this helpful
I am a property professional and it happens I am looking to buy. I arranged a viewing with Mitcham branch and was treated as either a student looking to rent HMO or a DSS person! They clearly haven't noticed that are dealing with a potential ...
read full review
What agent could do to change your mind?
I don't think they care.
Attached Filesnbsp;
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“You are coerced into using their in house mortgage advisor, ......”

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Nov 13,2013
Minithumbdown
By: 'loungepussy'
Nov 13,2013
2 people found
this helpful
You are coerced into using their in house mortgage advisor, even though this is illegal. The staff are uneducated, rude, and their in house mortgage advisor incompetent and not very bright. Due to them we lost the house we were about to buy!...
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“Saturday 28th July 2012 - I gave up at first base ......”

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Jul 30,2012
Minithumbdown
By: 'no'
Jul 30,2012
5 people found
this helpful
Saturday 28th July 2012 - I gave up at first base trying to view this property. I felt that the person at the end of the phone was talking down to me -- and his arrogance was quite incredible. I have a portfolio of 6 properties ... and ...
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“Just sold for the first time using Barnard Marcus. Found ......”

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Feb 07,2012
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Chris
By: 'michelle'
Feb 07,2012
0 people found
this helpful
Just sold for the first time using Barnard Marcus. Found the experience really easy and as stress free as possible! Chris Randall was my main point of contact at the office and I found him thoroughly professional and helpful. He reassured me when I lost ...
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“I invited Barnard Marcus to come and value my house ......”

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Feb 17,2010
Minithumbdown
By: 'Very'
Feb 17,2010
3 people found
this helpful
I invited Barnard Marcus to come and value my house with a view to put it on the market. They made the appointment originaly for 7 p.m but rung to change it to five o'clock and we agreed for them to come at 5.30 p.m ...
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By: Fed-up!
Nov 07, 2011
View all comments (1)
Well it's now November 2011 and things have not changed with this estate agents!!!! ALL sellers be warned about the lack of dedication these guys have, as for buyers, your wasting your time here! I am a first time buyer with all my finances in place and eager to go.....Called to view a flat and got no call back. Finaly went to the office and booked in appointment face to face with JACK. Although he was keen to show me a few properties a couple of days later (all of which were not suitable for ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Barnard Marcus, London SW16 6NS



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