“We used zing properties when we were selling our home ......”
1 Star Review
Mar 03,2014
By:
'Leanne'
Mar 03,2014
Branch: Glasgow, 121 Bath Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: EH48
Branch: Glasgow, 121 Bath Street
Sales (as a Vendor)
Postcode: EH48
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people found
this helpful
We used zing properties when we were selling our home they promised me and husband that they could sell our home quickly to an investor if we reduced our price we were told our property already had an investor waiting to buy our house all we had to was sign on the dotted line. Before we signed we asked about the £3000 cancellation fee and told it wouldnt be that much if we had to pull out it was just a formallity. Laura the sales person contacted us persistantly until we signed as from that day forward we regretted our decision. The staff were rude when we contacted for an update laura didnt return our phone calls and after two weeks we had had enough this is the company who had so many investors on there books and an investor wanted to buy our house before it had even hit the market. The penny started to drop that we had been giving false information about how this company work. We decided we didnt want this company to sell our home and ask to terminate the contact Laura gave us the price of £500 if i contact the office and paid it, which i did straight away. I spoke to Lisa who kept telling me they could sell my home within 4 weeks just hang in there they were working very hard to find a buyer over ten time i told her i wanted to cancel and pay the £500 fee as arranged by Laura she then put me thro to Sandra the Director who was rude told me it was £500 + vat to cancel. Obviously i disputed this as this has gone up £100 within an hour to be told everyone knows its plus VAT and thats why its £600. After 40 minutes i just wanted to get out of this contact so i did pay the £600 as i was threatened with if i take my complaint to the ombassman they would add on charges. I am disgusted that a company can get away with treating clients like this i would never recommend this company in a million years. It has since been a week since cancelling our contact and our home is still on there website and they have tried to lock the home report so that we cant access this with DM HALLS however after all its our home and we are by law entitied to the home report as we have paid the fee of £600 this included the home report and marketing fees. Just another low blow from this company trying to prevent us from going to another estate agents.
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