Didsbury, Manchester, M20
4.8/5, 38 reviews
95% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

Contact Us

“A very bad experience as a tenant using GH Didsbury! ......”

Share on :
Feb 04,2014
Minithumbdown
By: 'David'
Feb 04,2014
1 people found
this helpful
A very bad experience as a tenant using GH Didsbury! My girlfriend and I moved into a place advertised by GH in March 2013 and found the attitude of their lettings manager (Jackie) to be extremely rude and patronising. Every time contact has been made (since the beginning of the tenancy to present), the same level of contempt and obnoxiousness was demonstrated.

We were also forced to change gas/electricity supplier as part of the moving-in policy and, almost 11 months later, we still owe the previous gas supplier money - all down to GH 'managing' the change-over.

There were issues with the structure of the property which GH did not tell us about prior to the tenancy agreement being signed. Problems with parking were also not highlighted, and neither were the above-average premiums for contents & car insurance.

We have rented for many years and GH Didsbury has been the worst estate agent we have ever dealt with. We have felt that our whole dealings with them have been unbalanced and unfair towards us, and completely in favour of the landlord. We are moving out in March 2014 and we are using Reeds Rains Cheadle instead - a much better estate agent!
What agent could do to change your mind?
Better customer service - manners, courtesy, politeness when communicating with us. Honesty - giving us the full facts with regards to state of premises structure, parking, insurance, etc. prior to the tenancy agreement being signed. An option for a break clause - never discussed. An option to choose our own gas/electric supplied - not permitted. An option to negotiate the rate of rent - not mentioned.
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Philip
Feb 07, 2014
Dear David & Marie
Thank you for your feed-back, I was very sorry to hear of your dissatisfaction. We take our customer service very seriously and always try and achieve the highest standards. I believe my Manager Anthony has already emailed you direct to review the situation and offered to meet in the hope your grievances can be resolved. Please accept my sincere apologies if you felt our service levels fell below what you would expect – I hope by dialog we can restore your faith in us.
Kind regards
Philip Chadwick MARLA
Lettings Director

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 38
2nd Jul 2018
reviewed by 'George'
“James from the Didsbury branch did our viewing on Saturday June 30.Prior to this, James was notified on 2 separate occasions ......”
9th Sep 2015
reviewed by 'Kathie'
“Earlier this year I needed to sell my mother's empty flat. We checked out 3 local estate agents before choosing Gascoigne ......”
2nd Jun 2015
reviewed by 'Paul'
“Customer service was excellent at this branch including Andrea, Daniel and Abby who gave great service throughout and even after ......”
20th Apr 2015
reviewed by 'John'
“Everyone at Gascoigne Halman was extremely helpful throughout the entire process of selling our house. Nathan, Andrea & Frazer were always ......”
17th Apr 2015
reviewed by 'sandra'
“Although the sale of my property took approximately 10 months from start to finish due to structural problems not first evident, ......”
24th Mar 2015
reviewed by 'Ashleigh'
“Nathan was very down to earth, consistent and professional. His advice was always honest and approach always fair. He went ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Gascoigne Halman
Elm House, 739 Wilmslow Road
Didsbury,Manchester
Greater Manchester
M20 6RN
0161 445 7474

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 1 14 0 20 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Alderley Edge, SK9
Altrincham, WA14
Bramhall, SK7
Chapel En Le Frith, SK23
Cheadle, SK8
Didsbury, M20
Glossop, SK13
Hale, WA15

“Incompetent...”

Share on :
Jul 02,2018
Minithumbdown
By: 'George'
Jul 02,2018
3 people found
this helpful
James from the Didsbury branch did our viewing on Saturday June 30. Prior to this, James was notified on 2 separate occasions that we wanted our key put into our letterbox after the viewings. This did not happen. When James was contacted, he was asked where the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Earlier this year I needed to sell my mother's empty ......”

Share on :
Sep 09,2015
Minithumbup
claim your profile
Nathan
By: 'Kathie'
Sep 09,2015
0 people found
this helpful
Earlier this year I needed to sell my mother's empty flat. We checked out 3 local estate agents before choosing Gascoigne Halman. After Nathan viewed the property and agreed the asking price, Andrea sent me a copy of the details for me to amend before publishing. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Customer service was excellent at this branch including Andrea, Daniel ......”

Share on :
Jun 02,2015
Minithumbup
claim your profile
Andrea
By: 'Paul'
Jun 02,2015
1 people found
this helpful
Customer service was excellent at this branch including Andrea, Daniel and Abby who gave great service throughout and even after completion. They were willing to chase the purchase and were very friendly and hardworking. No complaints about the service I received. I would definitely recommend ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Everyone at Gascoigne Halman was extremely helpful throughout the entire ......”

Share on :
Apr 20,2015
Minithumbup
claim your profile
Nathan
By: 'John'
Apr 20,2015
0 people found
this helpful
Everyone at Gascoigne Halman was extremely helpful throughout the entire process of selling our house. Nathan, Andrea & Frazer were always available, arranging and attending viewings, Nathan made sure that everyone who was involved in the sale, solicitors, buyers and ourselves were kept fully informed and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Although the sale of my property took approximately 10 months from ......”

Share on :
Apr 17,2015
Minithumbup
claim your profile
Nathan
By: 'sandra'
Apr 17,2015
0 people found
this helpful
Although the sale of my property took approximately 10 months from start to finish due to structural problems not first evident, throughout the process I was consulted and kept fully informed of progress and each member of the sales staff was always polite and professional...
read full review
Comment on agent fees
Was happy with the fee charged in view of the amount of time and effort taken
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Nathan was very down to earth, consistent and professional. His ......”

Share on :
Mar 24,2015
Minithumbup
claim your profile
Nathan
By: 'Ashleigh'
Mar 24,2015
1 people found
this helpful
Nathan was very down to earth, consistent and professional. His advice was always honest and approach always fair. He went to great lengths to facilitate conversations between myself, the vendor and both our solicitors to ensure the sale progressed as quickly as possible. Offering a ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Working through the Heaton Moor office ( not listed) and dealing ......”

Share on :
Mar 13,2015
Minithumbup
By: 'H.Burgess'
Mar 13,2015
0 people found
this helpful
Working through the Heaton Moor office ( not listed) and dealing with Jamie Butler as our main contact ,we found him to be a very capable and dynamic person who we could deal with. His initial contact discussion met all our expectations and we felt he ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Nathan and the team at Gascoigne Halman were absolutely brilliant.......”

Share on :
Feb 10,2015
Minithumbup
claim your profile
Nathan
By: 'Kim'
Feb 10,2015
0 people found
this helpful
Nathan and the team at Gascoigne Halman were absolutely brilliant. Our house sale was particularly challenging and a rollercoaster ride with many ups and downs. Nathan worked tirelessly and was supportive, patient and professional throughout. We wouldn't have got through this without him being on ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From viewing the property to completion, this agent provided a ......”

Share on :
Jan 08,2015
Minithumbup
By: 'Dr'
Jan 08,2015
0 people found
this helpful
From viewing the property to completion, this agent provided a professional and efficient service. During the price negotiations he obtained the best outcome for myself and the vendor, keeping me informed at all stages. The vendor actually became our tenant and Gasgoines were most helpful ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Nathan was very professional and offered help and advice in ......”

Share on :
Nov 23,2014
Minithumbup
claim your profile
Nathan
By: 'Stephanie'
Nov 23,2014
0 people found
this helpful
Nathan was very professional and offered help and advice in several areas. He was not pushy but ensured that I knew his advice was there if and whenever I needed. He also allowed me time when there were areas I needed to consider and was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I used Gascoigne Halman to sell my flat and I ......”

Share on :
Oct 30,2014
Minithumbup
claim your profile
Christine
By: 'Sarah'
Oct 30,2014
0 people found
this helpful
I used Gascoigne Halman to sell my flat and I was very impressed with their attitude and desire to help me, right from the very start. They were brilliant and understanding when my first buyer pulled out and they found me another buyer within 3 days. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A pleasant and friendly manner from our first meeting. Willing, ......”

Share on :
Oct 29,2014
Minithumbup
claim your profile
Nathan
By: 'Barbara'
Oct 29,2014
0 people found
this helpful
A pleasant and friendly manner from our first meeting. Willing, helpful and informative regarding the property and site visits. Prompt in arranging and maintaining contact with solicitor. Would recommend Gascoine Halman....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have worked with Nathan and Christine for over 18 months ......”

Share on :
Sep 10,2014
Minithumbup
claim your profile
Nathan
By: 'David'
Sep 10,2014
0 people found
this helpful
I have worked with Nathan and Christine for over 18 months as they helped me through the challenge of buying a house in Didsbury. I would recommend them both highly and they are a credit to their profession. At all times they were excellent to work ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Christine was so patient and understood our dilemmas when trying ......”

Share on :
Aug 28,2014
Minithumbup
claim your profile
Christine
By: 'Anne'
Aug 28,2014
0 people found
this helpful
Christine was so patient and understood our dilemmas when trying to secure a mortgage, she passed on all the information to the vendor, to keep them informed. We felt that she was working just as much for us as the seller which took all our ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We switched to Gascoigne Halman after initially having our property ......”

Share on :
Feb 11,2014
Minithumbup
By: 'Claire_M'
Feb 11,2014
1 people found
this helpful
We switched to Gascoigne Halman after initially having our property on the market with another local agent who had been less than impressive. From the moment we switched they were great. We had 2 - 3 viewings a week consistently which they were always happy to accompany. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A very bad experience as a tenant using GH Didsbury! ......”

Share on :
Feb 04,2014
Minithumbdown
By: 'David'
Feb 04,2014
1 people found
this helpful
A very bad experience as a tenant using GH Didsbury! My girlfriend and I moved into a place advertised by GH in March 2013 and found the attitude of their lettings manager (Jackie) to be extremely rude and patronising. Every time contact has been made (since ...
read full review
What agent could do to change your mind?
Better customer service - manners, courtesy, politeness when communicating with us. Honesty - giving us the full facts with regards to state of premises structure, parking, insurance, etc. prior to the tenancy agreement being signed. An option for a break clause - never discussed. An option to choose our own gas/electric supplied - not permitted. An option to negotiate the rate of rent - not mentioned.
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Philip
Feb 07, 2014
View all comments (1)
Dear David & Marie Thank you for your feed-back, I was very sorry to hear of your dissatisfaction. We take our customer service very seriously and always try and achieve the highest standards. I believe my Manager Anthony has already emailed you direct to review the situation and offered to meet in the hope your grievances can be resolved. Please accept my sincere apologies if you felt our service levels fell below what you would expect – I hope by dialog we can restore your faith in us. ...

“I had changed from another estate agent to GH and ......”

Share on :
Jan 23,2014
Minithumbup
By: 'Nicola'
Jan 23,2014
0 people found
this helpful
I had changed from another estate agent to GH and found the change amazing! So communicative and generally very responsive to me and my questions. They were knowledgeable and informed about various issues encountered. Overall, a very positive experience. Many thanks!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had changed from another estate agent to GH and ......”

Share on :
Jan 23,2014
Minithumbup
By: 'Nicola'
Jan 23,2014
0 people found
this helpful
I had changed from another estate agent to GH and found the change amazing! So communicative and generally very responsive to me and my questions. They were knowledgeable and informed about various issues encountered. Overall, a very positive experience. Many thanks!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I received excellent service. They are very professional. My husband ......”

Share on :
Dec 23,2013
Minithumbup
By: 'Mrs.'
Dec 23,2013
1 people found
this helpful
I received excellent service. They are very professional. My husband and I both have serious health problems. We had to move after being in that house for 27 years. Gascoigne Halman managed to find a buyer within couple of weeks of putting the sale sign up. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The staff at the Didsbury office of Gascoigne Halman were ......”

Share on :
Nov 21,2013
Minithumbup
By: 'Gill'
Nov 21,2013
1 people found
this helpful
The staff at the Didsbury office of Gascoigne Halman were great in my recent purchase of a property through their agency. They were always very pleasant, polite and helpful throughout the process....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Wise advice helped us sell our special home after several ......”

Share on :
Mar 07,2013
Minithumbup
By: 'hillwalker21C'
Mar 07,2013
2 people found
this helpful
Wise advice helped us sell our special home after several years of trying in a depressed market. Friendly support helped make the process as stress free as possible. An efficient bridge between buyer and seller....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Extremely helpful throughout. Quick viewings arranged at the start of ......”

Share on :
Nov 27,2012
Minithumbup
claim your profile
Nathan
By: 'DanielCalder'
Nov 27,2012
7 people found
this helpful
Extremely helpful throughout. Quick viewings arranged at the start of the process through to regular telephone contact during the purchasing process. Phone calls and queries were returned and attended to very quickly, and Gascoigne Halman were very helpful in arranging access for the array of ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Markus, Nathan and their colleagues in the Didsbury office couldn't ......”

Share on :
Nov 19,2012
Minithumbup
By: 'Jan'
Nov 19,2012
2 people found
this helpful
Markus, Nathan and their colleagues in the Didsbury office couldn't have been more helpful when we were looking for a large family home in Didsbury. I believe they easily had the premium properties in Didsbury for our budget to look at and were very flexible ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Gascoigne Halman were were friendly, open and honest every step ......”

Share on :
Nov 08,2012
Minithumbup
By: 'Dave'
Nov 08,2012
1 people found
this helpful
Gascoigne Halman were were friendly, open and honest every step of the process, whilst also remaining honourable to the vendors and other buyers who had offers already accepted. I received regular updates with how the deal was progressing and was never pressurised regarding the speed ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I found everyone at the Didsbury office who assisted with ......”

Share on :
Nov 04,2012
Minithumbup
claim your profile
Christine
By: 'JB'
Nov 04,2012
1 people found
this helpful
I found everyone at the Didsbury office who assisted with my property purchase (mainly Christine, Nathan and Tom) to be extremely helpful, courteous and professional throughout the process. As this was my first purchase I found their support particularly invaluable. All of my queries were ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We purchased our new property through Gascoigne Halman, completing on 24.10.12. ......”

Share on :
Nov 01,2012
Minithumbup
claim your profile
Marcus
By: 'Steve'
Nov 01,2012
1 people found
this helpful
We purchased our new property through Gascoigne Halman, completing on 24.10.12. The staff were all very efficient and proactive. They kept us very well informed throughout the process, dealt with us courteously and promptly. They also marketed and sold the house we were selling. They gave ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was treated with the utmost courtesy and professionalism when ......”

Share on :
Oct 30,2012
Minithumbup
claim your profile
Marcus
By: 'Mrs'
Oct 30,2012
1 people found
this helpful
I was treated with the utmost courtesy and professionalism when dealing, both with the sale of myformer house and the purchase of my new house. All the staff went out of their way to answer queries and respond promptly to my requests. I have had ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Although I was the buyer rather than the vendor, I ......”

Share on :
Oct 30,2012
Minithumbup
By: 'A'
Oct 30,2012
1 people found
this helpful
Although I was the buyer rather than the vendor, I found the staff supportive and good communication facilitators between me and the vendor. i would consider using them in future as selling agents....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have rented a number of times for various letting ......”

Share on :
Jul 09,2012
Minithumbup
By: 'Rachael'
Jul 09,2012
2 people found
this helpful
I have rented a number of times for various letting agents across Manchester and Gascoigne Halman is by far the best. Warm and friendly, helpful at every stage and honest approach when viewing properties. I would recommend them to anyone looking to rent. Thanks again ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I found this office to be really friendly and helpful ......”

Share on :
Mar 25,2012
Minithumbup
claim your profile
Christine
By: 'Molly'
Mar 25,2012
2 people found
this helpful
I found this office to be really friendly and helpful throughout the process of buying my first flat. They were always quick to respond to any questions I had, and had no problem in contacting the vendor for me with a couple of queries. The ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gascoigne Halman, Manchester M20 6RN



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn