Martin & Co
Merthyr Tydfil, CF47
4.3/5, 22 reviews
77% recommended
100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
80% lettings fee satisfaction

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“I am very pleases with the service received by martin ......”

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Jan 30,2014
Minithumbup
By: 'Ffion'
Jan 30,2014
0 people found
this helpful
I am very pleases with the service received by martin and co as a tenant. Any queries are dealt with quickly and all staff members are friendly and eager to help.
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Latest Reviews

View all Reviews 22
3rd Jun 2021
reviewed by 'Catherine'
“Excellent Estate Agents who are always on hand to answer any query and do all in their power to keep ......”
3rd Jun 2021
reviewed by 'Rhian'
“Highly Recommended Not knowing Estate Agents in the Merthyr/Cardiff area i went for Martin & Co after many recommendation. I ......”
25th Feb 2021
reviewed by 'MMoretti'
“Very hard to get a hold of both via email and phone call. (Waited 3 weeks for Morgan to get back ......”
9th Oct 2018
reviewed by 'Kristian'
“I've dealt with a number of different estate agents in my time but Amanda Coombs from Merthyr Tydfil tops the ......”
4th Oct 2018
reviewed by 'Mark'
“The service was good came at the appointed time took photos had tenant with in week excellent service would recommend ......”
20th Dec 2017
reviewed by 'ANNOYED'
“*the manager of this branch is nothing short of useless. Never in the office and Never returns calls. I've had ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

Martin & Co
20 Church Street
Merthyr Tydfil
Mid Glamorgan
CF47 0AY
01685 375110

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £220,000 £220,000
Lettings 67% 80% £350 £500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 1 7 3 1 0 0 1 0 0
Areas covered
  • NP23
  • CF47
  • CF45
  • CF48
  • CF44
  • CF81
  • CF82
  • NP22
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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“Excellent Estate Agents...”

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Jun 03,2021
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Henry
By: 'Catherine'
Jun 03,2021
0 people found
this helpful
Excellent Estate Agents who are always on hand to answer any query and do all in their power to keep the whole stressful business of house buying running smoothly. Nothing was too much trouble and they were totally approachable. Every phone call or text message ...
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“Highly Recommended Not knowing Estate Agents......”

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Jun 03,2021
Minithumbup
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Henry
By: 'Rhian'
Jun 03,2021
0 people found
this helpful
Highly Recommended Not knowing Estate Agents in the Merthyr/Cardiff area i went for Martin & Co after many recommendation. I was not disappointed from the initial meeting to the completion of the sale, i was kept updated regally. A buyer was found very quickly and ...
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“Horrible customer service...”

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Feb 25,2021
Minithumbdown
By: 'MMoretti'
Feb 25,2021
0 people found
this helpful
Very hard to get a hold of both via email and phone call. (Waited 3 weeks for Morgan to get back to me via email then had to phone 3 times to get through to someone). Customer service is really bad, they make you feel like a ...
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“Exceptional service from the Merthyr Tydfil branch...”

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Oct 09,2018
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Amanda
By: 'Kristian'
Oct 09,2018
0 people found
this helpful
I've dealt with a number of different estate agents in my time but Amanda Coombs from Merthyr Tydfil tops the lot. From the very first meeting she made everything seem easy showing a high level of professionalism throughout the whole process, there were one or ...
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Comment on agent fees
Agent fees were similar to other estate agent fees I’ve paid in the past , difference is I was extremely happy with the service I paid for this time around with the Merthyr Tydfil branch of Martin & co
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“Wood Lane...”

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Oct 04,2018
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Amanda
By: 'Mark'
Oct 04,2018
0 people found
this helpful
The service was good came at the appointed time took photos had tenant with in week excellent service would recommend to others...
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Comment on agent fees
the fees are fair
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“*the manager of this branch is nothing short of useless. ......”

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Dec 20,2017
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Amanda
By: 'ANNOYED'
Dec 20,2017
0 people found
this helpful
*the manager of this branch is nothing short of useless. Never in the office and Never returns calls. I've had my bond understand for 4 months which the tenant has agreed will come to me as he left a month early and she's not sorted it. ...
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Comment on agent fees
Expensive
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“My tenancy finished on 17th October 2016, I had paid a ......”

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Nov 18,2016
Minithumbdown
By: 'Kevin'
Nov 18,2016
2 people found
this helpful
My tenancy finished on 17th October 2016, I had paid a full months rent and was only 1 week into the month when my tenancy ended and therefore am due a refund for 3 weeks rent. It is now 17th November and I have still not received my ...
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“I would highly recommend martin & co Merthyr Tydfil. The whole ......”

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Dec 02,2015
Minithumbup
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Amanda
By: 'David'
Dec 02,2015
1 people found
this helpful
I would highly recommend martin & co Merthyr Tydfil. The whole process of letting a property was seamless. Amanda coombs was excellent answering all how questions and keeping us informed of the process. The whole team are very professional with excellent customer service. Should any maintenance ...
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Comment on agent fees
Agent fees very competitive
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“The Merthyr Tydfil branch of Martin & Co have been outstanding ......”

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Mar 27,2014
Minithumbup
By: 'Angela'
Mar 27,2014
0 people found
this helpful
The Merthyr Tydfil branch of Martin & Co have been outstanding in their professionalism and level of helpfulness. This extends to advice prior to purchasing a buy to let and has continued throughout the whole process of valuing and letting our property for us. They have ...
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“WOW- The Team at Merthyr has been great especially Sarah.......”

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Mar 24,2014
Minithumbup
By: 'Andrew'
Mar 24,2014
0 people found
this helpful
WOW- The Team at Merthyr has been great especially Sarah. I was with another agent and the differnce has been astonishing - professional, helpful, patient and deeply knowledgeable. I have felt that I am in very safe hands and I have total trust in Sarah (...
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“I am very pleases with the service received by martin ......”

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Jan 30,2014
Minithumbup
By: 'Ffion'
Jan 30,2014
0 people found
this helpful
I am very pleases with the service received by martin and co as a tenant. Any queries are dealt with quickly and all staff members are friendly and eager to help....
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“We have used Martin & Co for some years now, first ......”

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Jan 17,2014
Minithumbup
By: 'Karen'
Jan 17,2014
0 people found
this helpful
We have used Martin & Co for some years now, first just to find tenants for our three properties and now to manage them as well. They have always been very professional, pleasant to deal with, prompt in dealing with things and I would happily recommend ...
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“Both Sarah and Sam have been of tremendous help with ......”

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Jan 17,2014
Minithumbup
By: 'Tracey'
Jan 17,2014
1 people found
this helpful
Both Sarah and Sam have been of tremendous help with advice and marketing of my property. I am based over in Manchester, whilst my property is in Hengoed, so it was important to find a local trustworthy and reliable agent who would act for me ...
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“I am kept well informed on any issues with the ......”

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Jan 13,2014
Minithumbup
By: 'Ang'
Jan 13,2014
1 people found
this helpful
I am kept well informed on any issues with the property. The team work hard to ensure the property has a tenant. Any info I request is looked into in a timely manner....
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“Excellent service received, very helpful agent, dealt with our need ......”

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Dec 30,2013
Minithumbup
By: 'Lukasz'
Dec 30,2013
0 people found
this helpful
Excellent service received, very helpful agent, dealt with our need very quickly as we have had only few days left to move out from previous property. Team is very professional and even now very helpful. Would recommend to friend and you will be always happy....
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“I have had nothing but trouble with these ( supposedly ) letting ......”

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Dec 18,2013
Minithumbdown
By: 'Awful'
Dec 18,2013
0 people found
this helpful
I have had nothing but trouble with these ( supposedly ) letting agent. Firstly the prices you have to pay are unbelievable, we had to pay £1150 just to get the keys and move in, my husband gets paid on the 15th so we asked to change the ...
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By: Sam Zalewski, Director, Martin & Co Merthry Ty
Dec 26, 2013
View all comments (1)
I am sorry you feel the experience have been awful. I would really like to have an opportunity to discuss the matter directly with yourself but unfortunately we do not know which tenancy this review relates to. However, we do want to answer the points raised in the review as we think some of them are quite unfair and / or factually incorrect (our answers are based on our standard practices applying across our agency): 1) The £ 1,150 money you have paid would have been first month rent, depos ...

“The whole team there have been very helpful and Martin ......”

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Dec 10,2013
Minithumbup
By: 'Darren'
Dec 10,2013
0 people found
this helpful
The whole team there have been very helpful and Martin and Co (based in Merthyr) offer better rental services than my local area (Aberdare)....
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“Everyone i dealt with was welcoming and very helpful. everything ......”

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Dec 09,2013
Minithumbup
By: 'TomEvans'
Dec 09,2013
0 people found
this helpful
Everyone i dealt with was welcoming and very helpful. everything went smoothly and it was all hassle free so thanks...
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“The team are refreshingly efficient in responding to emails and ......”

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Dec 09,2013
Minithumbup
By: 'Gupta'
Dec 09,2013
0 people found
this helpful
The team are refreshingly efficient in responding to emails and calls, prompt in follow up with potential tenants and sorting out problems. Highly recommend....
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“Office have great options of properties to choose. Staff can ......”

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Dec 06,2013
Minithumbup
By: 'Wojciech'
Dec 06,2013
0 people found
this helpful
Office have great options of properties to choose. Staff can advice which properties is affordable . Any problems with managing are solved quick . Fully recommend....
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“Sam and his team at Martin & Co are very efficient ......”

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Nov 14,2013
Minithumbup
By: 'CliveL'
Nov 14,2013
1 people found
this helpful
Sam and his team at Martin & Co are very efficient and professional. They showed me around several short-listed properties and sorted me out an 18 month rolling lease. Every little thing that came up during the tenancy was promptly and very personally dealt with. Highly recommended!...
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“This Office has been excellent through my time as a ......”

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Mar 23,2012
Minithumbup
By: 'Eddie'
Mar 23,2012
2 people found
this helpful
This Office has been excellent through my time as a tenant. They have sorted everything out and made sure that all maintenance issues were dealt with promptly and that all the documents and information I needed was given to me before I moved in. I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please call us to discuss our complaints procedure
Last updated at 12:24 PM 03/09/2015 by Rhys Waldron

Awards won by Martin & Co, Merthyr Tydfil CF47 0AY



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