0% sales valuation accuracy
67% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Dec 18,2013
Dec 18,2013
16
people found
this helpful
this helpful
We have had an absoloutely terrible time with this agency.
We are first time landlords and trusted the `hype` that owner Mark Hurd displayed to us.
In fact they have took our money each month and have not delivered on their promisses.
They have not responded to phone and email messages they have been rude over the phone and even treatening and email and have used a `bully boy` stance to try to frighten us when questioned. Mark is a solicitor and he uses this to bully in any way he can.
Luckily we are free from them now and would not reccomend anyone having anything to do with them unless yuo are up to the fight.
We are first time landlords and trusted the `hype` that owner Mark Hurd displayed to us.
In fact they have took our money each month and have not delivered on their promisses.
They have not responded to phone and email messages they have been rude over the phone and even treatening and email and have used a `bully boy` stance to try to frighten us when questioned. Mark is a solicitor and he uses this to bully in any way he can.
Luckily we are free from them now and would not reccomend anyone having anything to do with them unless yuo are up to the fight.
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Jul 20, 2018
This statement is dishonest and abuse of your review system. I have only just seen it but I remember this situation very clearly because of the questionable attitude of the landlord towards her legal responsibilities and duty of care to the tenant. What this lady complainant has failed to mention are the surroundings circumstances giving rise to her review.There was an issue with the boiler at her rental property and the landlady gave Let It permission to send one of our own plumbers out to investigate . It was discovered that the levels of carbon monoxide leaking from the boiler was millions of time what the safe legal limit was. I insisted that something be done straightaway and this landlady's response was to describe the tenant's reaction who lived at the property with her family , including a young baby, 'hysterical'. I quite firmly and properly put the landlady right on this and reminded her of her and our legal opportunities as landlord and ours as agent, and it is this which seems to have generated this rather petty attack through a third party website. I should add that she has made no formal complaint to us or the Property Ombudsman about my so called 'bully boy' conduct
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Latest Reviews
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reviewed by 'chegg'
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11th May 2022
reviewed by 'Olivia'
Opening Hours
Address
Let It!
4 Montagu Street
Kettering
Northamptonshire
NN16 8RU
01536 514990
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 67% | £0 | £0 |
| Lettings | 80% | 67% | £725 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 1 | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 29,2024
Nov 29,2024
0
people found
this helpful
this helpful
This is an awful company , full of arrogant people. I would advise any tenant to steer clear of them. They will treat you like trash.
I'm sure they will have a lot to say about me , they are good at wording things ...
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Nov 29, 2024
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(1)
Dear Dagmire,
It is the landlord's decision to evict you not Let It's.
The reasons are because you have been in repeated breach of your tenancy by not paying your rent, denying access to your property for inspections and operating a dog day care business from the property which you have refused to stop doing.
We are not earning extra money because we take a commission from the rent which you have chosen not to pay.
You are not a good tenant, you are, in fact, quite the opposite. ...
Sep 02,2023
Sep 02,2023
0
people found
this helpful
this helpful
Thanks Let It Team, Kettering.
Super helpful, efficient tenancy stress free....
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Feb 09,2023
Feb 09,2023
0
people found
this helpful
this helpful
I have tried many agents and LetIt will remain my top choice. Efficient, dedicated and will always seek you get what you wanted. Never tired of seeing you over and over again till you are satisfied. It's good to also mention that they follow up ...
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Oct 07,2022
Oct 07,2022
0
people found
this helpful
this helpful
Very professional,helpful and flexible. They go the extra mile and make your experience as seamless as possible. Highly recommended by me....
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Sep 16,2022
Sep 16,2022
0
people found
this helpful
this helpful
I had a great experience with Let It Kettering, I logged an issue with our toilet at 1 pm and it was fixed by 4 pm the same day. I have rented for a few years, and I am used to waiting weeks and having to constantly ...
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May 11,2022
May 11,2022
0
people found
this helpful
this helpful
I’m giving Letit a 5 star rating due to there maintenance team . Connie actually .
So helpful all the time , tried to get problems solved very quickly .
The only thing I would say , which is not connected to all the team . Iv called a few times ...
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Jan 04,2022
Jan 04,2022
6
people found
this helpful
this helpful
Unprofessional
Absolutely rude and unprofessional. Unable to fully read emails before responding. Went as far as calling me names in emails which got sent back to me. Then tried telling me 'it was meant to be an internal email' as if that makes it ok. ...
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Feb 04,2019
Feb 04,2019
0
people found
this helpful
this helpful
I have used the services of Let it and Sell It over the last few years and have always had great service. Everyone I have spoken to has been polite and helpful and I would particularly like to thank Liam, Blanka, Vanessa and Tom. I ...
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Comment on agent fees
I was very pleased with the fees agreed
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Jan 17,2019
Jan 17,2019
0
people found
this helpful
this helpful
I looked at Kettering as an investment area nearly four years ago and interviewed all the agents in the town.
Lett-It were the stand out agents, by far, and three and a half years and a few properties later they have proved time numerous times ...
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Comment on agent fees
Good
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Jan 08,2019
Jan 08,2019
0
people found
this helpful
this helpful
I cannot praise the team at Let It in Kettering. They have been looking after my let property for several years now but this year they stepped outside their comfort zone and excelled in the assistance and management of my situation. In early March whilst ...
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Comment on agent fees
This agents fees are superb compared to the others. I am a soldier and they took that into consideration and ensured that I was given a very good rate in relation to their management fee. The best around by far.
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Dec 21,2018
Dec 21,2018
0
people found
this helpful
this helpful
Let It came recommended to me and they have managed my property for some years now.
My experience of this agent has been nothing but positive. I have always found their staff to be extremely efficient, professional and friendly.
If there are problems, they provide ...
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Comment on agent fees
I have found fees to be reasonable for the service they provide.
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Aug 18,2018
Aug 18,2018
4
people found
this helpful
this helpful
Do not waste your time with them!! Adverts are misleading. Staff is unprofessional. They support sexism! The story is that I've phoned up and asked to view the property. The person on the phone advised me that somebody will phone me back regarding it by ...
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Mar 12,2017
Mar 12,2017
6
people found
this helpful
this helpful
Would advise to avoid this letting agent! Had nothing but problems with them. I've had multiple conversations with people about important information that's not been passed over to the landlord. Once they get your money that's all they care about! Even unable to give the ...
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Comment on agent fees
Agents fees are quite high, even charging to provide references to another agency for moving.
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Feb 23,2017
Feb 23,2017
8
people found
this helpful
this helpful
Very unprofessional estate agent. Continued with viewings on a property after an offer had been accepted only to tell us the night before we were due to provide all relevant documents and have a survey carried out that someone had offered higher....we had no ...
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Dec 18,2013
Dec 18,2013
16
people found
this helpful
this helpful
We have had an absoloutely terrible time with this agency.
We are first time landlords and trusted the `hype` that owner Mark Hurd displayed to us.
In fact they have took our money each month and have not delivered on their promisses.
They have not ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 20, 2018
View all comments
(1)
This statement is dishonest and abuse of your review system. I have only just seen it but I remember this situation very clearly because of the questionable attitude of the landlord towards her legal responsibilities and duty of care to the tenant. What this lady complainant has failed to mention are the surroundings circumstances giving rise to her review.There was an issue with the boiler at her rental property and the landlady gave Let It permission to send one of our own plumbers out to inve ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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