100% sales valuation accuracy
100% sales fee satisfaction
Oct 29,2013
Oct 29,2013
0
people found
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We are the victim of shrewd strategy of Barnard Marcus. We bought our first home through them and decided to hire independent lawyers and insurance policies and ended up waiting for six months before getting the position of the house due to delays by their side of lawyers and shifting of documents. We thought it was not intentional.
But now after three years when we hired them again for selling our house we are feeling cheated. To acquire our contract they quoted higher than market price for house and asked for 1.25% fee. Since we were unaware of general practice we signed a 20 week contract with them. After 6 weeks the agent asked us to reduce our price by 10,000 pounds for marketing purpose and after 50 viewings they came up with only offer which was 20,000 pounds lower tyhan initial asked price. After negotiation we agreed at 15000 less price. We received ed a call from our agent saying that if we agree to pay 1.5% fee he will negociate with the buyer for higher price otherwise he wont. We are furious with the agent but have a fix as we have liked a house and need to make an offer.
But now after three years when we hired them again for selling our house we are feeling cheated. To acquire our contract they quoted higher than market price for house and asked for 1.25% fee. Since we were unaware of general practice we signed a 20 week contract with them. After 6 weeks the agent asked us to reduce our price by 10,000 pounds for marketing purpose and after 50 viewings they came up with only offer which was 20,000 pounds lower tyhan initial asked price. After negotiation we agreed at 15000 less price. We received ed a call from our agent saying that if we agree to pay 1.5% fee he will negociate with the buyer for higher price otherwise he wont. We are furious with the agent but have a fix as we have liked a house and need to make an offer.
What agent could do to change your mind?
Be honest and professional with us and the buyer bothAttached Filesnbsp;
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Latest Reviews
29th Aug 2023
reviewed by 'Valerie'
5th Jul 2022
reviewed by 'Bibi'
29th Oct 2020
reviewed by 'Patryk'
12th Aug 2019
reviewed by 'FLavio'
Opening Hours
Address
Barnard Marcus
4 Parkfield Parade
Feltham
Greater London
TW13 4HJ
020 8890 5618
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £31,000 | £350,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 1 | 1 | 3 | 3 | 0 | 3 | 0 | 2 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 29,2023
Aug 29,2023
0
people found
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this helpful
I instructed Barnard Marcus to sell my property. I am so pleased I did as they offer exceptional service from start to finish. Evan and all the guys, including Karim who has moved to another office, are all brilliant and nothing is too much trouble. ...
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Apr 07,2023
Apr 07,2023
1
people found
this helpful
this helpful
Marina,helped us to buy an apartment. Full professionalism,clearly explained every doubt.Responds to messages very quickly .I recommend with a clear conscience....
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Jul 05,2022
Jul 05,2022
0
people found
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I found BM estate agents to be great but i would highly recommend James who helped in the search and all through the process to completion.
I found James to be exceptional with regards to his time Keeping, professionalism, knowledge and he was always approachable ...
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Oct 29,2020
Oct 29,2020
0
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I have rented with Barnard Marcus from 2019-2020. It has been almost 3 months since moving out and we have not been given back our deposit despite agreeing to receive it in full and multiple communication attempts. We have been told it would get sorted on ...
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Aug 31,2020
Aug 31,2020
0
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Terrible service as a landlord, they do not respond to your querys, poor communication and customer service. Wont be using them again....
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Aug 12,2019
Aug 12,2019
0
people found
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Impossible to work with.
After a frustrated experience one year ago, where we placed an offer with very long discussions back and forth for a property that later was advised that it had been long gone... Of course that had put us around 2 weeks "on ...
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Jun 20,2018
Jun 20,2018
3
people found
this helpful
this helpful
We came to Marina for help to get our first mortgage after she was recommended by a family member. Marina was extremely helpful and knowledgeable about all aspects of buying our first house. She was able to answer our questions quickly and found us a ...
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Comment on agent fees
Very competitive.
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Apr 26,2018
Apr 26,2018
0
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I went barnard Marcus feltham for mortgage.all staff very nice and polite.i meet there Luke bustin mortgage advisor he is very very nice and helpful.he did our help in mortgage and any other paper work.he is fantastic.i will recommend him ...
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Comment on agent fees
Good
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Apr 05,2018
Apr 05,2018
0
people found
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Professional service and staff. Cooperate well with client and solicitor. Recommend to who is buying a property, expecailly first time buyers....
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Oct 22,2017
Oct 22,2017
2
people found
this helpful
this helpful
Excellent service provided by Aaron, really made the process of our move stress free. Highly recommend lettings. Would use again!...
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Comment on agent fees
Good
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Aug 02,2017
Aug 02,2017
1
people found
this helpful
this helpful
We sold our property through Barnard Marcus in Feltham the manager at the time Alan Latchana (now the manager of Hayes branch) came to our house and looked at it and valued it we were happy with the valuation so that is why we used ...
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Comment on agent fees
good
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Jul 17,2017
Jul 17,2017
1
people found
this helpful
this helpful
I sold my flat through BM at Feltham. Marina the financial advisor was amazing without whom would bot have got our mortgage as a solicitor background is so well versed with such accurate advice and a can do attitude. thank you Marina. Karen Attack was ...
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Comment on agent fees
satisfactory
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Jul 29,2016
Jul 29,2016
3
people found
this helpful
this helpful
This review is purely for Melissa. She is efficient and proactive with her work and is a pleasant property co-ordinator to deal with....
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Comment on agent fees
n/a
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Jul 06,2016
Jul 06,2016
0
people found
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Melissa has been a great help so far throughout my tenancy, she has been quick and efficient in assisting in the problems that the tenants have brought forward. From the conversations that we have I can tell that the tenant has been quite difficult and ...
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Dec 03,2013
Dec 03,2013
2
people found
this helpful
this helpful
Very unprofessional approach towards tenant. I never missed my rental payments and when it came to repaying my deposit, I was deducted some money for no particular reason. When I moved into apartment it was not cleaned properly. They are biased towards landlords. When I ...
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Oct 29,2013
Oct 29,2013
0
people found
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We are the victim of shrewd strategy of Barnard Marcus. We bought our first home through them and decided to hire independent lawyers and insurance policies and ended up waiting for six months before getting the position of the house due to delays by their ...
read full review
read full review
What agent could do to change your mind?
Be honest and professional with us and the buyer bothAttached Filesnbsp;
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Yes
Yes
Dec 18,2012
Dec 18,2012
0
people found
this helpful
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Apart from one hiccup when I wasn't too impressed with there advertising board being up for weeks. I found them to be very professional and hard working. They charges a little to much - hopefully charges will be lower next time I negotiate with them. ...
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Mar 25,2010
Mar 25,2010
0
people found
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Great service great people! The lettings team were very helpful. They found me lovely tenants within one week and agreed a good rental figure for me. I would recommend the manager Sugi to any landlord looking for a fast and professional service in and around ...
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Mar 02,2010
Mar 02,2010
1
people found
this helpful
this helpful
The worst estate agent I have ever used. The letting manager and staff even do not know how to send out emails. Totally disapointed. I'm sending complaint to TPO and waiting for the result....
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Mar 17, 2012
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The worst agents ever, apart from renting me a flat that is mouse infested have now after 2 years decided to tell me i owe them rent from 2 years back even though i have proof from them in sequence that they confirm on 2 different emails that all rents were paid, they say ohhh sorry that was a mistake we appologise but pay up now. THEY ARE RUDE AND UN ORGANISED . please dont use them or if you do make sure u get everything in writting that all is ok with your property and that there are no vermi ...
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