“During dishwasher servicemen visit ( in January 2013) , floor has been damaged ......”
1 Star Review
Oct 23,2013
By:
'Andy'
Oct 23,2013
Branch: Ashford, 45-47 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TN24
Branch: Ashford, 45-47 High Street
Lettings (as a Tenant)
Postcode: TN24
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During dishwasher servicemen visit ( in January 2013) , floor has been damaged in the kitchen. It's been reported immediately by email, supported with few pictures. Couple months later during mid term visit I raised this issue again. I asked for a copy of the report made during this visit, I was promised to receive it shortly, nothing happened. I sent few emails, no answer. In June 2013, I visited MannCountrywide letting office asking for a copy of the last mid term visit report. I could not get it because...it disappeared, no copy left. Again, member of staff promised to contact me about the issue. Nothing happened. In August, I sent recorded mail and got no reply again. Week ago, I received the letter from Sittingbourne office about another mid-term visit arranged on 22nd October 2013 between 10-16. Nobody came, nobody phoned ! Total lack of respect !
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