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Living In London

4.8/5, 598 Reviews
99% Recommended

90% sales valuation accuracy

91% letting valuation accuracy

94% sales fee satisfaction

94% letting fee satisfaction

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Living in London are a boutique-styled Estate Agency specialising in Sales, Lettings, Property Management and Investments within the Canada Water, Rotherhithe and Surrey Quays areas.
"Not Great. I'll detail the..."

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2 Star Review

By : 'Seetee'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : SW11

Oct 20, 2013
People found this helpful3

Not Great. I'll detail the staff below The Battersea branch was headed up by Gavin, a slow witted and ill willed man with a perchant for lying and scheming, with the mistaken view that the average Joe in the outside world was as stupid as him. Lies varied from attempting to sell fake properties, threats of illegal professional cleans and more minor things such as false excuses for ignoring emails. Aside from this, he had a tendancy to ignore a substantial proportion of emails to which responding to was of no benefit to himself, which proved a bit of a drag when attempting to get problems with the property sorted and an apparent inability to grasp basic grammar, punctuation and spelling didn't help matters. Aiding him was Melissa, who also lied from time to time but we could never work out was acting on here own accord or was just a (much more articulate) mouthpiece for Gavin. I'll give her the benefit of the doubt and say the latter, and she was fairly professional generally despite often being AWOL when sent emails (with no out of office response or anything ofc) I then met a nice young girl called Claire, who seemed well intentioned and friendly, with the added benefit of inavertandly dishing the dirt of some of Gavin's more ambitious schemes on a couple of occasions which was nice. Too bad the trials and tribulations of working with the other two has probably forced her to quit by now. Aside from the personal flaws above, the organisation generally seemed disorganised and fairly clueless, with emails going unanswered and documents going unsigned (including our tenancy agreement, which I'm not sure ever reached the landlord). Fortunately this worked in our favour when our deposit request was ignored for so long they weren't allowed to take any deductions from it. Having said all the above, there were some positives: They were very good as replacing faulty items and faults with the property, especially near the beginning of the tenancy and to be honest, you'll probably be fine if you have your wits about you. I'm sure a lot of other agents are no better.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales90%94%£222,500£2,230,000
Lettings91%94%£320£3,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
147324457301011240
Areas covered
  • Bermondsey
  • Canada Water
  • E14
  • Rotherhithe
  • SE1
  • SE10
  • SE14
  • SE16
  • SE8
  • Surrey Quays
Address

Living In London
Unit 1, The Booking HallLondon, Greater London
SE16 2XU
020 7231 0002

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 19:00
  2. 09:00 - 19:00
  3. 09:00 - 19:00
  4. 09:00 - 19:00
  5. 09:00 - 19:00
  6. 10:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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BRANCH ASSET
George Maloney is an ...

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5 Star Review
UserName

George

By : 'Anna'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE16

Nov 13, 2024
People found this helpful0

George Maloney is an outstanding estate agent - knowledgeable, trustworthy and with great communication skills. He managed our sale with great expertise. HIGHLY ... Read Full Review

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Great rental management and ...

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5 Star Review
UserName

George

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Megan

By : 'Will'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Sales( As a Vendor )
Sold price : £487000
Would you recommend ? : Yes
Postcode : SE16

Jun 26, 2024
People found this helpful0

Living in London managed the rental of my property when I moved abroad 11 years ago. Over that time it was never unoccupied and they were prompt, professional and courteous. When it came to selling the property, they found a buyer within two weeks and after some challenging negotiations, got it ... Read Full Review

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Living In London have been ...

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5 Star Review
UserName

Megan

UserName

George

By : 'Steve'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Owner )
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : SE16

Mar 2, 2022
People found this helpful0

Living In London have been consistently brilliant since I started working with them about five years ago. Everyone in the team has been helpful, informative and responsive with every interaction. My experience with agents previously has been terrible so my expectations were really low. Living In ... Read Full Review

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Excellent agent - felt in ...

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5 Star Review
UserName

Ola

By : 'Alice'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : SE16

Jul 31, 2019
People found this helpful0

I felt in very safe hands from the beginning to the end of the lettings process. This was invaluable to me as I only let one flat and have had the same tenant for 8 years, so I was out of date regarding new regulations / processes. Living in London found me two great tenants quickly. ... Read Full Review


Comments on Agent Fees

Good value considering the amount of work involved.

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⭐&iuml ...

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5 Star Review
UserName

Ola

UserName

Megan

By : 'Phil'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : SE16

Apr 15, 2019
People found this helpful0

Dealing with Living in London to find a new place to rent was a hassle free and a pleasant experience, which makes a nice change from my previous experiences moving around London. Ola showed us around a couple different properties, his own suggestions which matched our criteria perfectly, and he ... Read Full Review


Comments on Agent Fees

Reasonable

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Genuinely superior ...

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5 Star Review
UserName

Ola

UserName

Megan

By : 'Maddie'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16

Jan 7, 2019
People found this helpful0

Highly impressed with Living in London and would certainly recommend to anyone looking to rent in the area. A far superior experience to most estate agents! Ola was a real pleasure to work with, and he put in a huge amount of effort to find me the perfect flat. He really paid attention to what I ... Read Full Review

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Couldn't have asked for ...

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5 Star Review
UserName

George

By : 'Rob'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Sales( As a Buyer )
Sold price : £500000
Would you recommend ? : Yes
Postcode : SE16

Aug 19, 2018
People found this helpful0

From viewings right through to completion and handover of keys, George was supporting, understanding and helpful (especially as we were first time buyers). He worked above and beyond in chasing both sides where required to ensure a smooth as possible purchase process. Couldn't have asked for a ... Read Full Review


Comments on Agent Fees

N/A

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Professional service and ...

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4 Star Review
UserName

George

By : 'First-time'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE16

Aug 8, 2018
People found this helpful0

George was really great in helping me get my property. Really clear in communication, available at all times in liaising with the vendor, quick to reply, super p'easant and positive. I recommend working with him ... Read Full Review

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Canada Water ...

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5 Star Review
UserName

George

UserName

Neil

By : 'CanadaWaterSeller'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE16

Aug 8, 2018
People found this helpful0

I originally bought my flat through Living, and again sold it through them. It was a long process to sell as the market was not ideal, nonetheless George had an unwavering approach, and kept his enthusiasm from start to completion. It helps that Living team are true experts in SE16, and their ... Read Full Review

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Very good ...

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5 Star Review
UserName

George

UserName

Elizabeth

By : 'Tom'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Sales( As a Vendor )
Sold price : £390000
Would you recommend ? : Yes
Postcode : SE8

Jul 16, 2018
People found this helpful0

Worked very hard to get our property sold, we had issues with a potential buyer pulling out last minute and George got us new buyers in very quickly to keep our associated purchase on track. Would recommend to ... Read Full Review


Comments on Agent Fees

Competitive

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Very ...

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4 Star Review
UserName

Megan

UserName

Neil

By : 'Eleanor'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Rent PCM : £1516
Would you recommend ? : Yes
Postcode : SE16

Jul 5, 2018
People found this helpful0

We really appreciate how responsive the staff are in comparison to our previous experience. Every time we raise an issue, our email is acknowledged quickly and the problem is usually solved within a matter of days, and most recently, within a matter of hours. They are helpful and adopt an ... Read Full Review


Comments on Agent Fees

The fees seem in line with their competitors.

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Excellent ...

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5 Star Review
UserName

Megan

By : 'Yasen'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16

Jun 20, 2018
People found this helpful1

Megan has been very responsive and has managed to provide adequate solutions to all of our requests. Very pleased with the overall experience and would recommend Living in London and Megan in ... Read Full Review


Comments on Agent Fees

No issues.

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Thanks ...

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5 Star Review
UserName

Nomeda

By : 'Giuliana&Davide'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16

Apr 17, 2018
People found this helpful0

Nomeda has done a stellar job helping us settling in our new property. Always proactive and extremely efficient, has addressed any requests in a timely manner offering solutions and providing constant assistance. We would definitely recommend her and the agency ... Read Full Review


Comments on Agent Fees

Totally reasonable

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Review : Nomeda ...

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5 Star Review
UserName

Nomeda

By : 'Radika'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Rent PCM : £1580
Would you recommend ? : Yes
Postcode : SE16

Mar 27, 2018
People found this helpful0

We have had very positive experience with Living in London so far. Nomeda has been very responsive to emails and every time we talked she was very professional, approachable and friendly. Despite being incredibly busy, Nomeda has managed to deal with all our requests and issues in the flat in the ... Read Full Review


Comments on Agent Fees

Comparable to other agents in the area

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Ola was very helpful showing ...

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5 Star Review
UserName

Ola

UserName

Nomeda

By : 'mandatoryDisplayName'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16

Mar 11, 2018
People found this helpful0

Ola was very helpful showing us the house and giving us any information needed. Always ready to speak on the phone when necessary. Same for ... Read Full Review

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Living in London have been ...

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5 Star Review
UserName

Nomeda

By : 'jenni_and_tom'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16

Mar 9, 2018
People found this helpful0

Living in London have been excellent - in our property search they listened to our requirements and showed us properties which matched exactly what we were looking for. In terms of property management Nomeda has been great - responses have been prompt, helpful and friendly. This is the first ... Read Full Review


Comments on Agent Fees

The fees were fairly reasonable - around what we'd seen before for the area

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Nomeda helped me during the ...

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5 Star Review
UserName

Nomeda

By : 'Dimitar'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SE16

Mar 8, 2018
People found this helpful0

Nomeda helped me during the application process for renting a new flat and I would like to share my positive experience! She was very prompt in her communication and replies, processed all of my documentation and helped me liaise with different 3rd parties like the background check agency. Her ... Read Full Review

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From my principal enquiry ...

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4 Star Review
UserName

Ola

UserName

Elizabeth

By : 'TConnor'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SE16

Mar 6, 2018
People found this helpful0

From my principal enquiry through to resolving small issues post moving in the team have been always great, contactable and reliable. It has been great to have them sort any issues we have had through the ... Read Full Review

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We have been renting with ...

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5 Star Review
UserName

Rita

By : 'HAR'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Rent PCM : £1053
Would you recommend ? : Yes
Postcode : SE8

Mar 5, 2018
People found this helpful0

We have been renting with Living in a london for 4.5 years and Rita had looked after us amazingly. Nothing is ever too much for her and every email, question or query gets dealt with in a timely manner and all matters are dealt with quickly and with little inconvenience to us. I would highly ... Read Full Review


Comments on Agent Fees

Competitive for London

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Ola was extremely ...

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5 Star Review
UserName

Ola

By : 'Amandeep'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16

Mar 5, 2018
People found this helpful0

Ola was extremely professional and organised multiple viewings in a timely and organised fashion. Would highly recommend his and the firm's ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2/20/2015, 6:10:36 AM by allAgents

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