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The UK's Largest Customer Review Website for the Property Industry
4.8/5, 598 Reviews
99% Recommended
90% sales valuation accuracy
91% letting valuation accuracy
94% sales fee satisfaction
94% letting fee satisfaction
Report generated on (17 April 2025 @ 11:29:30)
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By : 'Seetee'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : SW11
Not Great. I'll detail the staff below The Battersea branch was headed up by Gavin, a slow witted and ill willed man with a perchant for lying and scheming, with the mistaken view that the average Joe in the outside world was as stupid as him. Lies varied from attempting to sell fake properties, threats of illegal professional cleans and more minor things such as false excuses for ignoring emails. Aside from this, he had a tendancy to ignore a substantial proportion of emails to which responding to was of no benefit to himself, which proved a bit of a drag when attempting to get problems with the property sorted and an apparent inability to grasp basic grammar, punctuation and spelling didn't help matters. Aiding him was Melissa, who also lied from time to time but we could never work out was acting on here own accord or was just a (much more articulate) mouthpiece for Gavin. I'll give her the benefit of the doubt and say the latter, and she was fairly professional generally despite often being AWOL when sent emails (with no out of office response or anything ofc) I then met a nice young girl called Claire, who seemed well intentioned and friendly, with the added benefit of inavertandly dishing the dirt of some of Gavin's more ambitious schemes on a couple of occasions which was nice. Too bad the trials and tribulations of working with the other two has probably forced her to quit by now. Aside from the personal flaws above, the organisation generally seemed disorganised and fairly clueless, with emails going unanswered and documents going unsigned (including our tenancy agreement, which I'm not sure ever reached the landlord). Fortunately this worked in our favour when our deposit request was ignored for so long they weren't allowed to take any deductions from it. Having said all the above, there were some positives: They were very good as replacing faulty items and faults with the property, especially near the beginning of the tenancy and to be honest, you'll probably be fine if you have your wits about you. I'm sure a lot of other agents are no better.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 90% | 94% | £222,500 | £2,230,000 |
Lettings | 91% | 94% | £320 | £3,000 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
147 | 3 | 244 | 5 | 73 | 0 | 101 | 1 | 24 | 0 |
Living In London
Unit 1, The Booking Hall, London, Greater London
SE16 2XU
020 7231 0002
George
By : 'Anna'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE16
George Maloney is an outstanding estate agent - knowledgeable, trustworthy and with great communication skills. He managed our sale with great expertise. HIGHLY ... Read Full Review
George
Megan
By : 'Will'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Sales( As a Vendor )
Sold price : £487000
Would you recommend ? : Yes
Postcode : SE16
Living in London managed the rental of my property when I moved abroad 11 years ago. Over that time it was never unoccupied and they were prompt, professional and courteous. When it came to selling the property, they found a buyer within two weeks and after some challenging negotiations, got it ... Read Full Review
Megan
George
By : 'Steve'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Owner )
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : SE16
Living In London have been consistently brilliant since I started working with them about five years ago. Everyone in the team has been helpful, informative and responsive with every interaction. My experience with agents previously has been terrible so my expectations were really low. Living In ... Read Full Review
Ola
By : 'Alice'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : SE16
I felt in very safe hands from the beginning to the end of the lettings process. This was invaluable to me as I only let one flat and have had the same tenant for 8 years, so I was out of date regarding new regulations / processes. Living in London found me two great tenants quickly. ... Read Full Review
Good value considering the amount of work involved.
Ola
Megan
By : 'Phil'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : SE16
Dealing with Living in London to find a new place to rent was a hassle free and a pleasant experience, which makes a nice change from my previous experiences moving around London. Ola showed us around a couple different properties, his own suggestions which matched our criteria perfectly, and he ... Read Full Review
Reasonable
Ola
Megan
By : 'Maddie'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16
Highly impressed with Living in London and would certainly recommend to anyone looking to rent in the area. A far superior experience to most estate agents! Ola was a real pleasure to work with, and he put in a huge amount of effort to find me the perfect flat. He really paid attention to what I ... Read Full Review
George
By : 'Rob'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Sales( As a Buyer )
Sold price : £500000
Would you recommend ? : Yes
Postcode : SE16
From viewings right through to completion and handover of keys, George was supporting, understanding and helpful (especially as we were first time buyers). He worked above and beyond in chasing both sides where required to ensure a smooth as possible purchase process. Couldn't have asked for a ... Read Full Review
N/A
George
By : 'First-time'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE16
George was really great in helping me get my property. Really clear in communication, available at all times in liaising with the vendor, quick to reply, super p'easant and positive. I recommend working with him ... Read Full Review
George
Neil
By : 'CanadaWaterSeller'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE16
I originally bought my flat through Living, and again sold it through them. It was a long process to sell as the market was not ideal, nonetheless George had an unwavering approach, and kept his enthusiasm from start to completion. It helps that Living team are true experts in SE16, and their ... Read Full Review
George
Elizabeth
By : 'Tom'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Sales( As a Vendor )
Sold price : £390000
Would you recommend ? : Yes
Postcode : SE8
Worked very hard to get our property sold, we had issues with a potential buyer pulling out last minute and George got us new buyers in very quickly to keep our associated purchase on track. Would recommend to ... Read Full Review
Competitive
Megan
Neil
By : 'Eleanor'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Rent PCM : £1516
Would you recommend ? : Yes
Postcode : SE16
We really appreciate how responsive the staff are in comparison to our previous experience. Every time we raise an issue, our email is acknowledged quickly and the problem is usually solved within a matter of days, and most recently, within a matter of hours. They are helpful and adopt an ... Read Full Review
The fees seem in line with their competitors.
Megan
By : 'Yasen'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16
Megan has been very responsive and has managed to provide adequate solutions to all of our requests. Very pleased with the overall experience and would recommend Living in London and Megan in ... Read Full Review
No issues.
Nomeda
By : 'Giuliana&Davide'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16
Nomeda has done a stellar job helping us settling in our new property. Always proactive and extremely efficient, has addressed any requests in a timely manner offering solutions and providing constant assistance. We would definitely recommend her and the agency ... Read Full Review
Totally reasonable
Nomeda
By : 'Radika'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Rent PCM : £1580
Would you recommend ? : Yes
Postcode : SE16
We have had very positive experience with Living in London so far. Nomeda has been very responsive to emails and every time we talked she was very professional, approachable and friendly. Despite being incredibly busy, Nomeda has managed to deal with all our requests and issues in the flat in the ... Read Full Review
Comparable to other agents in the area
Ola
Nomeda
By : 'mandatoryDisplayName'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16
Ola was very helpful showing us the house and giving us any information needed. Always ready to speak on the phone when necessary. Same for ... Read Full Review
Nomeda
By : 'jenni_and_tom'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16
Living in London have been excellent - in our property search they listened to our requirements and showed us properties which matched exactly what we were looking for. In terms of property management Nomeda has been great - responses have been prompt, helpful and friendly. This is the first ... Read Full Review
The fees were fairly reasonable - around what we'd seen before for the area
Nomeda
By : 'Dimitar'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SE16
Nomeda helped me during the application process for renting a new flat and I would like to share my positive experience! She was very prompt in her communication and replies, processed all of my documentation and helped me liaise with different 3rd parties like the background check agency. Her ... Read Full Review
Ola
Elizabeth
By : 'TConnor'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SE16
From my principal enquiry through to resolving small issues post moving in the team have been always great, contactable and reliable. It has been great to have them sort any issues we have had through the ... Read Full Review
Rita
By : 'HAR'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Rent PCM : £1053
Would you recommend ? : Yes
Postcode : SE8
We have been renting with Living in a london for 4.5 years and Rita had looked after us amazingly. Nothing is ever too much for her and every email, question or query gets dealt with in a timely manner and all matters are dealt with quickly and with little inconvenience to us. I would highly ... Read Full Review
Competitive for London
Ola
By : 'Amandeep'
Branch : Canada Water, Unit 1, The Booking Hall
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16
Ola was extremely professional and organised multiple viewings in a timely and organised fashion. Would highly recommend his and the firm's ... Read Full Review
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Last updated at 2/20/2015, 6:10:36 AM by allAgents