Shocking footage shows the moment a pair of tactless estate agents are caught discussing how 'disgusting' a bungalow they are trying to sell is. The unnamed agents were filmed making the 'unprofessional' comments whilst hosting an open house viewing for the £300,000 three-bed... Read Full Review

I felt The Agent in question was only interested in getting you sign the contract after that we received No Help, No feedback and No viewings. I wish I had gone with another company this business attitude can really mess people's future plans up. Please be aware if you are thinking about using... Read Full Review

Quite simply the worst experience I have ever had with an estate agent. Unprofessional and aggressive sales team. I was looking to buy a property, had a clear idea of what I wanted and my budget. Most of properties they showed me were awful and did not fit my brief. I went quite far down the road... Read Full Review

Both ladies have been fab! Kathy was incredibly good in our search and in helping the vendors who perhaps were a little 'out of touch' with the concept of people not paying the price on the label. I know she spent some time with the couple in person going through things and trying to help them... Read Full Review

Well marketed. Proactive with problems, resolving contractual difficulties with tenant. courteous at all times. Work outside accepted office hours... Read Full Review

I used Ward & Partners after my house had vacant for 2 months. At the time I was using two other local agents. David put a flyer through my letter box and I called him in desperation. He showed me how he would do a better job than my existing agents eg writing ,much more detail about the... Read Full Review

Ward & Partners did what was required quickly and efficiently with the result that we now have a good tenant for a 6 month... Read Full Review

Good communications throughout. However let down at the end by poor administration. I still haven't received paperwork reference inventory and handover of property. I had to chase up final bill readings and council tax two weeks after tenants moved in And am concerned what would have happened had... Read Full Review

Darren O'Conner is an excellent mortgage adviser. Even though we purchased a house through Miles & Barr we still used Darren as he seemed to know what he was talking about. He also advised the best way forward in getting a mortgage as it seems to be quite hard these days. I am glad to say we... Read Full Review

I felt that the services that were provided were outstanding. There was nothing that was 'hidden', which is an experiance that I have had before with other estate agents. The process was very quick but yet top quality. Staff were very helpful and friendly in regards to questions and any other... Read Full Review

David and Chris at the Ramsgate Branch found us a good tenant very quickly and achieved the rental we were looking for, they were very polite, understanding and professional at all times, we would definitely recommend them and Ward and Partners to our friends, thank you very... Read Full Review

The dedication and attention to detail exhibited by the staff at the ramsgate Lettings office was exemplary. I can't thank them enough for all the help andf advice they have proveided. They were efficient in their dealings with me and and the the tenant. Please convey my thanks to them, and... Read Full Review

Having worked with wards of ramsgate for a while. With good results, I met David Votta in the course, of both renting ourselves, and letting a rental. He turned out to be both knowledgeable, and extremely helpfu. Nothing is too much trouble for him, and he is extremely easy to deal with. I cannot... Read Full Review

From the outset to final exchange of keys we had excellent service from Ward and Partners. Viewings were arranged to be at convenient times for ourselves and had 3 separate viewings (including 1 after we had agreed to rent the property). All our questions were answered in a happy manner and the... Read Full Review

We have dealt with David previously and he was very determined to find us a tenant. He didn't waste any time in marketing the property. He beat the competition and as usual his service resulted in us using Wards to manage the property as well. Would highly recommend the... Read Full Review

Keen to get my property let I was happy when the agent offered to visit my flat and provide me with a list of prioritised Improvement suggestions to get things up to scratch. There was lots to do and being able to use the agents local knowledge and support was a great advantage. Also just having... Read Full Review

Tried to sell with them, said they would handle them but left us to do viewings too often, they didnt turn up at all or let thebuyer know on one occasion and left him standing on our doorstep for 10 minutes. Promise a lot but underdeliver way too much... Read Full Review

I found both Rachel and James fully aware of the of the status of our purchase at all times, which surprised me when I called to speak to one who wasn't available but the other was and fully up to speed, that gave me great confidence, I was pleased and reassured of Rachel and James compassion and ... Read Full Review

Rachel introduced herself to us at the beginning of the process and kept us informed as matters concerning the sale progressed. She was particularly helpful when things appeared to stall with the buyer, contacting the buyer, and keeping us in touch with the reasons for the delay. As events unfolded ... Read Full Review

Absolutely terrible! Do not market your property with them! Prospective buyer who was constantly let down with viewings, fobbed off with excuses. Would hate to thing someone is paying them to sell their houses and the agent is not bothered about arranging viewings but its the truth. No response to... Read Full Review