0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 22,2013
Jul 22,2013
7
people found
this helpful
this helpful
I completely agree with the comments already posted on here, Linda Spelman is rude & behaves with a complete lack of professionalism. Firstly, when dealing with us to begin with she was so slow with processing paperwork & chasing up the landlord - leaving us not knowing whether our application had been successful, & upon contacting her to try & resolve this issue she basically told me to stop annoying her.
Secondly, throughout the tenancy she was again slow at processing anything & never took care of any of the issues we had, but instead responded by blaming us for issues which had been clearly apparent from before we moved in.
Thirdly, she handled our leaving of the property terribly. She made personal verbal attacks on both of us, came within inches of my face & shouted at me, & when confronted on the phone responded simply by hanging up.
Lastly, I have spoken to six of her previous tenants since leaving the property, all of whom had trouble getting their deposits back. The first of whom was the previous tenant in the property that we stayed in - she informed us that Linda was withholding her deposit for various bits of work that needed to be done in the property such as gardening etc - none of which was ever done, the property that we moved into had nothing done for our arrival. Another tenant told me that she would show up at their property unannounced, another told me that she was driven out of Helston because she had annoyed so many tenants. It is also worth mentioning that at the start of our tenancy, when she discovered that we were in touch with the previous tenant, she was very rude to us on the phone telling us that we had no right to talk to her - obviously this was because she had all of the above to hide. However, the only reason we were in touch with the previous tenant was because Linda did not show up at the property viewing but left the tenant to deal with it!
Bottom line is stay away, she has caused us so much stress that in the end we told her to keep our deposit because we just wanted her out of her lives - however, she still told us that she would be sending us a bill on top of keeping our rather large deposit.
Secondly, throughout the tenancy she was again slow at processing anything & never took care of any of the issues we had, but instead responded by blaming us for issues which had been clearly apparent from before we moved in.
Thirdly, she handled our leaving of the property terribly. She made personal verbal attacks on both of us, came within inches of my face & shouted at me, & when confronted on the phone responded simply by hanging up.
Lastly, I have spoken to six of her previous tenants since leaving the property, all of whom had trouble getting their deposits back. The first of whom was the previous tenant in the property that we stayed in - she informed us that Linda was withholding her deposit for various bits of work that needed to be done in the property such as gardening etc - none of which was ever done, the property that we moved into had nothing done for our arrival. Another tenant told me that she would show up at their property unannounced, another told me that she was driven out of Helston because she had annoyed so many tenants. It is also worth mentioning that at the start of our tenancy, when she discovered that we were in touch with the previous tenant, she was very rude to us on the phone telling us that we had no right to talk to her - obviously this was because she had all of the above to hide. However, the only reason we were in touch with the previous tenant was because Linda did not show up at the property viewing but left the tenant to deal with it!
Bottom line is stay away, she has caused us so much stress that in the end we told her to keep our deposit because we just wanted her out of her lives - however, she still told us that she would be sending us a bill on top of keeping our rather large deposit.
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Opening Hours
Address
Orchard Cottages Ltd
Sandpipers
Baldhu,Truro
Cornwall
TR3 6PA
01872 86230
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
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Feb 01,2016
Feb 01,2016
5
people found
this helpful
this helpful
I just wanted to write a review here as I agree with all the previous posters except that I was a landlord with this agency, rather than a tenant as all the other reviewers are, but I also found the service here to be very ...
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May 29,2014
May 29,2014
6
people found
this helpful
this helpful
Keep well away from this agency if you value your sanity. I could write a book about this agency but will keep it simple. Have nothing whatever to do with this agency. This person should not be allowed to deal with human beings....
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Jan 03,2014
Jan 03,2014
9
people found
this helpful
this helpful
I found Linda Selman so awful to deal with that I had to withdraw my application to rent one of the properties she was managing.
When I first met her I was with two friends viewing another of her properties. She was so rude and ...
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Jul 22,2013
Jul 22,2013
7
people found
this helpful
this helpful
I completely agree with the comments already posted on here, Linda Spelman is rude & behaves with a complete lack of professionalism. Firstly, when dealing with us to begin with she was so slow with processing paperwork & chasing up the landlord - leaving us not knowing ...
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May 09,2012
May 09,2012
10
people found
this helpful
this helpful
Linda Spelman is the most rude, officious, arrogant and downright awful agent I have ever had the misfortune of dealing with. Behaves like a spoilt child with no concern whatsoever for the tenant, puts the phone down on you when you say something she doesn't ...
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