“I'm currently going through the application process to rent a ......”
1 Star Review
Apr 22,2013
By:
'Knomes'
Apr 22,2013
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SK4
Lettings (Prospective customer)
Postcode: SK4
2
people found
this helpful
I'm currently going through the application process to rent a house, from day 1 Reeds Rains have been very unhelpful and out for more money.
Firstly, I was told, in branch, that the fee was £170 plus vat, 2 hours later I received a phone call to take the payment and was told that the fee was actually £200 plus vat!! Probably the most expensive in the market. I checked online and on the tenancy app form and they don't publish the fee anywhere, who says this fee is fair and accurate?? Surely they should be published!
After a week and being down £240, I chased them for a status update, they chased their 3rd party agent 'Clear View' and got back to me to say I needed a guarantor as I have 6 weeks left in my probationary period at work. Another £60 for the guarantor application!! Today I've been told that this application has been rejected due to the credit history. My guarantor is a Financial Accountant earning over £50k a year and has been with the same Employer for over 30 years. I'm not asking RR for credit, in fact they are asking me for a high deposit and rent up front each month, so why would a credit check on a guarantor be relevant? I'm trying to rent, not take out a mortgage.
How can I fight this and not just pay an extra £60 to process another guarantor application?
Can I complain officially? Is there anything I can do? It seems very unfair.
2
people found
this helpful
Was this helpful?
Yes