50% sales valuation accuracy
75% sales fee satisfaction
75% lettings valuation accuracy
81% lettings fee satisfaction
May 20,2024
May 20,2024
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This is “the” worst company I have dealt with in my life of real estate dealing. It was so terrible that we have decided to never touch them by a barge pole.
They have extremely poor and shady practices. These are also supported by their parent company (Countrywide), whom I found to be even terrible.
Despite all the worst experience, if you try, please do read terms and conditions and strike out boldly where they enforce a payment even when Slater Hogg fares a poor performance. I would strongly advise that you strike the clause out clearly with a time barrier.
We lived in an estate where houses sold in 15 days. Our property was well maintained and about 15 years old. Their own sister company gave us a home report which was undervalued, with Slater Hogg & Howison, Hamilton advising us that this should not affect the market value. The house remained on market for over 3 months. We had 16 viewings when we realised through reliable sources that some of the viewers who seemed to have posed as buyers were not even eligible or interested in a large home. So basically I inferred that these were stooges to reduce the price. When I recognised the issue, the lady at the Hamilton Branch had the audacity to shout at me over phone and even start justifying the low quotes from 2 potential buyers. The manager was even terrible in his behaviour condoning his staff behaviour.
It's never too late to show a bad company and bad behaviours, the door. As soon as I got their boards to be taken out, further bad behaviour began - we were being threatened on phone and letters.
Finally, we handed over the property to another Agency, who got us an independent home report which was 10% higher and we sold the house within 2 weeks of advertisement at 20% higher price than what Slater Hogg and Howison was recognising and offering our property.
The ordeal did not end there with Slater Hogg and Howison trying to send notices to us and even in unsealed letters. Because of my oversight on the contract performance clauses, I had to initially pay the money off to avoid such bullish behaviours.
I then escalated the matter to the property Ombudsman and recovered much of the amount.
As stated before, my advise would be to avoid and if you do engage, read every clause, strike or edit to ensure that you would not pay a single penny of marketing fees or home report costs if they do not get you a certain minimum price within a specified date of transaction or sale.
If possible avoid Slater Hogg!
They have extremely poor and shady practices. These are also supported by their parent company (Countrywide), whom I found to be even terrible.
Despite all the worst experience, if you try, please do read terms and conditions and strike out boldly where they enforce a payment even when Slater Hogg fares a poor performance. I would strongly advise that you strike the clause out clearly with a time barrier.
We lived in an estate where houses sold in 15 days. Our property was well maintained and about 15 years old. Their own sister company gave us a home report which was undervalued, with Slater Hogg & Howison, Hamilton advising us that this should not affect the market value. The house remained on market for over 3 months. We had 16 viewings when we realised through reliable sources that some of the viewers who seemed to have posed as buyers were not even eligible or interested in a large home. So basically I inferred that these were stooges to reduce the price. When I recognised the issue, the lady at the Hamilton Branch had the audacity to shout at me over phone and even start justifying the low quotes from 2 potential buyers. The manager was even terrible in his behaviour condoning his staff behaviour.
It's never too late to show a bad company and bad behaviours, the door. As soon as I got their boards to be taken out, further bad behaviour began - we were being threatened on phone and letters.
Finally, we handed over the property to another Agency, who got us an independent home report which was 10% higher and we sold the house within 2 weeks of advertisement at 20% higher price than what Slater Hogg and Howison was recognising and offering our property.
The ordeal did not end there with Slater Hogg and Howison trying to send notices to us and even in unsealed letters. Because of my oversight on the contract performance clauses, I had to initially pay the money off to avoid such bullish behaviours.
I then escalated the matter to the property Ombudsman and recovered much of the amount.
As stated before, my advise would be to avoid and if you do engage, read every clause, strike or edit to ensure that you would not pay a single penny of marketing fees or home report costs if they do not get you a certain minimum price within a specified date of transaction or sale.
If possible avoid Slater Hogg!
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Latest Reviews
20th May 2024
reviewed by 'Feedback'
5th Apr 2024
reviewed by 'Matthew Faye'
2nd Mar 2024
reviewed by 'Derek Loughery'
21st Feb 2024
reviewed by 'Dionne'
23rd Jan 2024
reviewed by 'Raphael'
Opening Hours
Address
Slater Hogg & Howison
43 Cadzow Street
Hamilton
South Lanarkshire
ML3 6EE
01698 507260
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 75% | £0 | £0 |
| Lettings | 75% | 81% | £595 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 2 | 9 | 5 | 1 | 1 | 1 | 1 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 20,2024
May 20,2024
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This is “the” worst company I have dealt with in my life of real estate dealing. It was so terrible that we have decided to never touch them by a barge pole.
They have extremely poor and shady practices. These are also supported by their ...
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Apr 05,2024
Apr 05,2024
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Pauline was wonderful from start to finish in what was a complicated move in. Much appreciated. A testament to what representing a company should look like....
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Mar 02,2024
Mar 02,2024
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24hr turnaround...wow
Went to viewing for flat in Bothwell along with my daughter and met up with the efficient and bubbly Kirstie McKinnon.
Kirstie was excellent throughout and answered all of my questions on the flat thoroughly and professionally.
Her local knowledge of the ...
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Feb 21,2024
Feb 21,2024
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Natalia has been amazing from start to finish she has made our transition smooth and taking care of everything professionally and went above and beyond to find us the right tenant....
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Feb 21,2024
Feb 21,2024
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Fantastic friendly and efficient service from this agency. Extremely professional and caring. Special mention to Kirsty and Pauline in lettings. Thank you for a great service,...
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Jan 23,2024
Jan 23,2024
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It was a very easy and open process. Kristie was extremely helpful and polite. She was Always ready to respond to my calls and questions. Everything was handled quickly and efficiently....
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Jan 23,2024
Jan 23,2024
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It was a very easy and open process. Kristie was easy to access and always ready to answer all of my questions. The process was also quick and efficient all thanks to her and her ever hardworking team....
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Aug 02,2023
Aug 02,2023
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We were living in Bristol , and they showed a virtual tour which was exactly how the house was in real life. Also they offered a very easy and clear pathway of the steps and documents to be done by email and online with a very ...
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Mar 16,2022
Mar 16,2022
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Thank you to Kirstie and team for helping me throughout my process of moving into my new home. Constantly keeping me updated and always available to ask any questions I had. Thank you...
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Mar 02,2022
Mar 02,2022
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Really helpful and polite. Everything was simple and easy to follow. Nothing was over confusing or rushed and overall great....
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Feb 13,2022
Feb 13,2022
1
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First class service, kind, polite service that puts
Competitors in the shade. Moving home is a very stressful time but Kirstie in Hamilton
Made me feel at ease & helped more than i ever
believed, five stars aren’t enough. Highly recommended...
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Jan 18,2022
Jan 18,2022
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Hassled us repeatedly about our purchase - changed the completion date without consulting us and then on the day gave us the keys without telling us the sellers were still in the property at which point they abandoned any interest - incredibly poor and utterly ...
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Jan 14,2022
Jan 14,2022
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Been using Slater Hogg in Hamilton to let out a property for several years, and recently contacted them to let another for us. Happy to report the level of service from Kirstie and the team doesn't seem to have dropped over the years. Professional, friendly ...
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May 24,2021
May 24,2021
0
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Would like to say a massive thank you to Kirstie Mckinnon, she’s been amazing help throughout my time looking for a first flat! She’s made it such an easy journey and answered every question and helped us out massively!! Couldn’t have done ...
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Feb 24,2021
Feb 24,2021
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Would like to give enormous thank you to the kirstie McKinnon senior letting administrator for the professional attitude shown throughout my tenacity change over earlier this month. Kirstie was available throughout this process & dealt with all problems promptly. Have dealt with Kirstie for number of ...
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Nov 04,2020
Nov 04,2020
3
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I rent a flat through slater Hogg/ country wide.
I reported an issue with my bathroom light every time I turned it on there were sparks coming from the fan and all the ceiling lights blew, no one seemed to care and left it like ...
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Nov 04,2020
Nov 04,2020
0
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WORST ESTATE AGENT AROUND!!!! Problem after problem after problem and the landlord just doesn’t care for the safety of their tenants. Took almost a year to get our bathroom light fixed, the ceiling looks like it could cave in at any minute, the roof ...
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Oct 08,2020
Oct 08,2020
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Staff are extremely helpful and kind. Helped us get our dream house! Special thanks to Marianne for dealing with everything....
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Sep 12,2018
Sep 12,2018
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Moving house has not been an easy experience and being in such good and professional hands as the staff at Slater Hogg and Howison in Hamilton has been very reassuring indeed. We are very grateful indeed....
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Jul 19,2017
Jul 19,2017
2
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I'm left with the distinct impression that this agent's first, last and only concern is that they collect their fees. Other than that the service they provide is woeful and communication terrible....
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Sep 05,2016
Sep 05,2016
5
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My gosh where do I start from...... this company is bad. First we moved into our property 2yrs ago. We took over the property with a promise that some issues with the house would be fixed as soon as, The shed was full of mould ...
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Comment on agent fees
Very very bad
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Jul 15,2016
Jul 15,2016
4
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I am only giving 1 star because there is not an option to give 0 stars !!! The experience I have had with this absolute joke of a company is terrible . For a start the whole process of actually doing the process to get the flat was a ...
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Jul 14,2016
Jul 14,2016
6
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An incompetent Estate Agents & staff
***BEWARE***
Please read the reviews regarding this estate agents on there web page or better still google SLATER HOGG & HOWISON, There quite happy and respectful when they are given the contract of selling your property,but when it comes to ...
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What agent could do to change your mind?
DIABOLICAL Instructing my solicitor to withhold payment for a job badly done to say the least.Attached Filesnbsp;
Comment on agent fees
DIABOLICAL Instructing my solicitor to withhold payment for a job badly done to say the least.
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Apr 10,2014
Apr 10,2014
4
people found
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I was refused a property 6 days after having filled out all necessary forms and paying them £200 good faith deposit die to my income on my application form not being enough (even tgough they checked it on the day i paid!) they are now refusing to ...
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What agent could do to change your mind?
I was refused a property 6 days after having filled out all necessary forms and paying them ‚£200 good faith deposit die to my income on my application form not being enough (even tgough they checked it on the day i paid!) they are now refusing to give me my money back so pocketed a nice little ‚£200 out of this (which is infact against the law). I am left woth no option but to pursue this matter with trading standards. Avoid them! Definately poor agents, there are much better more professional agents out there.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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