33% lettings valuation accuracy
0% lettings fee satisfaction
May 06,2024
May 06,2024
0
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I write this review to inform the public of the unethical practices of this company, this is speaking from a former employee. The company micromanage and treat their staff with no respect, the salary is absolutely shocking for the expected hours worked - no work / life balance at all, management constantly threatens your job if you don’t play ball with them. The service levels there are the most horrific I’ve ever experienced in my 14 years in the industry, especially from a landlord perspective who pays a large management fee each month when the property management team are not locally based and from my experience have no clue what is going on most of the time and appear not remotely interested, then there is the accounts team, again not locally based and don’t chase landlords arrears - I mean at the 2 month point they actually send you a letter as a landlord suggesting you seek legal assistance - wow talk about washing their hands with you when things get tough! The property inspection are rarely carried out, there was over 100 outstanding at the Headingley branch before I resigned - how shocking is that and they don’t even care! They also regularly run incentives for staff to post fake testimonials to increase their credibility in the industry.
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Latest Reviews
6th May 2024
reviewed by 'James'
7th Nov 2022
reviewed by 'Danny'
4th Aug 2016
reviewed by 'Susanna'
5th Jul 2015
reviewed by 'James'
22nd Jun 2015
reviewed by 'HayleyC'
Opening Hours
Address
William H Brown
1 Arndale Centre Otley Road Headingley
Headingley,Leeds
Yorkshire
LS6 2UE
0113 278 5337
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 33% | 0% | £475 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 06,2024
May 06,2024
0
people found
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I write this review to inform the public of the unethical practices of this company, this is speaking from a former employee. The company micromanage and treat their staff with no respect, the salary is absolutely shocking for the expected hours worked - no work / ...
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Nov 07,2022
Nov 07,2022
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Think twice before renting from William H. Brown!
I am renting a flat from them. The entrance door is a menace. See the pictures.
The space between the entrance door and the jamb is so big that I can put my finger in it.
Note: ...
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Sep 10,2019
Sep 10,2019
0
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Well handled sales process. Everything done as said. Sold property within days. Follow up to completion good. Laura Nunney was very good and diligent....
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Aug 04,2016
Aug 04,2016
1
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Rowan Moore was very helpful and great at getting back to me. He now looks after the Wakefield area and I wish he was still looking after the Bradford Area covering my property I rent out. Easy to talk to and honest.. come back Rowan :)...
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Comment on agent fees
Fine
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Aug 04, 2016
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(1)
Hi Susannah thank you so much for your kind comments. Pleasure managing your property, great land lords make our job easier! ...
Jul 05,2015
Jul 05,2015
2
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Dont stick to times. Very reactive. Not helpful. Play buyers off against each other! Send trainee agents, Not as good as local competitors...
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Jun 22,2015
Jun 22,2015
2
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I rented a property from William H Brown for just over 3 years. Over the time of renting the property repairs were not carried out the living room ceiling collapsed, a large glass mirrored wardrobe door fell and smashed on my 5 year old sons head, the ...
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Aug 08,2013
Aug 08,2013
5
people found
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If you want a professional estate agent to sell your house, be warned and do not use William Brown in Headingley. They lied to the tenants and told them they could have furniture when I expressed that I would like to rent the flat unfurnished. ...
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What agent could do to change your mind?
Refund the money on the furniture that they made me buy for no reason. Apologize for the lying. Pay attention to what the landlords are saying they should write it down give it to the landlord for confirmation.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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