May 04,2024
May 04,2024
0
people found
this helpful
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Terrible incompetent staff, only concerned with hoarding money.
Unhelpful and obtuse during most interactions. Even to the point where major safety breaches go ignored. For example I was having a smart meter fitted to my gas supply, an EDF engineer showed me that management had installed their CCTV lock box straight infront of the Bemco unit, as he stated a 'major safety breach', meaning no access to emergency services if ever needed. I reported it right away and block manager Alistair, didn't consider it urgent and took 16 days to correct the issue, and only after pushed multiple times.
Again the council missed our bin collection for 8 weeks in a row, as you can imagine with 12 flats on the premises it was not an ideal situation. Victoria reported it when missed, sent a 'contractor'(someone who removed a few excess bits of rubbish? Not a full collection) round once then refused to do so again as it cost '£35' (collectively we pay around £32000 a year) relatively a small amount when put towards the block not becoming a rubbish site.
Again, had to deal with them this week as there is a faulty gas pipe connected to one of the flats above. Victoria has consistently tried to claim to me that the issue (indicated by a loud ringing) was connected to my flat, though no noise was connected to use of my own gas supply. Refused to listen, even went as far to send a plumber into my apartment without my permission and claim it was to do with my boiler. Seemingly tried to imply that there was no ringing, though I sent a recording, had had it pointed out by many guests and when heard was very clearly coming from a pipe connected to the above flats.
Honestly do not know why they hire such unpleasant and difficult staff to sit in customer facing roles. Avoid them.
Unhelpful and obtuse during most interactions. Even to the point where major safety breaches go ignored. For example I was having a smart meter fitted to my gas supply, an EDF engineer showed me that management had installed their CCTV lock box straight infront of the Bemco unit, as he stated a 'major safety breach', meaning no access to emergency services if ever needed. I reported it right away and block manager Alistair, didn't consider it urgent and took 16 days to correct the issue, and only after pushed multiple times.
Again the council missed our bin collection for 8 weeks in a row, as you can imagine with 12 flats on the premises it was not an ideal situation. Victoria reported it when missed, sent a 'contractor'(someone who removed a few excess bits of rubbish? Not a full collection) round once then refused to do so again as it cost '£35' (collectively we pay around £32000 a year) relatively a small amount when put towards the block not becoming a rubbish site.
Again, had to deal with them this week as there is a faulty gas pipe connected to one of the flats above. Victoria has consistently tried to claim to me that the issue (indicated by a loud ringing) was connected to my flat, though no noise was connected to use of my own gas supply. Refused to listen, even went as far to send a plumber into my apartment without my permission and claim it was to do with my boiler. Seemingly tried to imply that there was no ringing, though I sent a recording, had had it pointed out by many guests and when heard was very clearly coming from a pipe connected to the above flats.
Honestly do not know why they hire such unpleasant and difficult staff to sit in customer facing roles. Avoid them.
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Opening Hours
Address
Adair Paxton
33 Great George Street
Leeds
West Yorkshire
LS1 3BB
0113 3917100
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 2 |
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May 04,2024
May 04,2024
0
people found
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this helpful
Terrible incompetent staff, only concerned with hoarding money.
Unhelpful and obtuse during most interactions. Even to the point where major safety breaches go ignored. For example I was having a smart meter fitted to my gas supply, an EDF engineer showed me that management had ...
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Dec 19,2019
Dec 19,2019
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Its 23.58pm. Our fire alarm has been going off since i got in at 10.46pm! I Called every single number Adair Paxton provided and no answer apart from 1 who informed me that someone for the fire alarm is on their way!. This number was not ...
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Jun 17,2019
Jun 17,2019
0
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Tried to call and got hung up on after introducing my self - would not recommend. This is extremely rude and clearly have no care....
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Comment on agent fees
BAD
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Oct 10,2012
Oct 10,2012
6
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Upon moving in, we noted a number of maintenance issues which we were told would be fixed. Now, seven months on, we are still waiting on the resolution for all of them, one being a major security issue for the property and causing the flat ...
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What agent could do to change your mind?
Listen to what is being said or asked in phone calls. Don't make false promises. Get yourselves organised. Don't rent out properties with major problems which you will later claim you cannot fix.Attached Filesnbsp;
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Feb 08,2009
Feb 08,2009
8
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I would not recommend Adair Paxton....
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Aug 30,2007
Aug 30,2007
7
people found
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If there's anything wrong with the accommodation you are living in, don't bother being a responsible tenant like I was and telling them. I did and got evicted because of it - after living there for eleven years....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:44 PM 13/09/2018 by heather heather
