Poole, BH14
2/5, 4 reviews
25% recommended
100% sales valuation accuracy
0% sales fee satisfaction

“I have seen various properties with Palmer Snell, & had the ......”

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Apr 18,2013
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By: 'hn'
Apr 18,2013
1 people found
this helpful
I have seen various properties with Palmer Snell, & had the 'you must meet with our mortgage adviser' lecture every time I was even remotely interested in a property. I wanted to put in an offer on a house, & despite telling them numerous times that my finances were in place & I had a mortgage in principle, they insisted I see their inhouse mortgage adviser otherwise any offers I made might be rejected by the seller in favour of someone vetted by their inhouse mortgage broker. Not legal I'm told by many sources. Having explained my worries to Palmer Snell regarding conflicts of interest etc, I was assured the mortgage adviser would not discuss salary/deposits with the estate agent, yet when I went to see them, I had to answer all these questions with 2 estate agents (including mine!) sitting within 5 feet. The mortgage adviser, although enthusiastic, didn't expect me to have done my howework, therefore I could see he was not being honest about costs, or explaining them very well. Rather than give me mortgage quotes on the spot, I was asked to come back a second time (which I didn't, after being asked the ludicrous question "in an ideal world, how much would you be willing to pay for insurance" - not being funny, anybody's answer to that question is "as little as possible" but he wanted me to specific PER type of insutance). Despite having been told that seeing the mortgage adviser would mean that I would be placed atop a list meaning I would receive property details ahead of anyone else, I have heard nothing from them since, despite my chasing the mortgage adviser for quotes various times. Ditto, I don't receive any more information from Palmer Snell... except from their OTHER branches where I am not looking for houses, & whose relentless emails advertise properties £50k out of my price range. I would avoid these people at all costs.
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By: Lookingforsomepaybackformylosttime
Jul 21, 2014
Bang to rights PS again

Your arrogant staff even took the piss right to my face when I queried the same thing

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Opening Hours
Address

Palmer Snell
251 Ashley Road
Poole
Dorset
BH14 9DS
01202 348119

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 0% £249,000 £250,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 1 0 0 1 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“A great experience. Kerry is excellent....”

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Jul 21,2021
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Kerry
By: 'Elizabeth'
Jul 21,2021
0 people found
this helpful
A great experience. Kerry the Sales Progressor was excellent the whole way through. Great response time and always putting the extra bit of effort in to make the process as least stressful as possible. Would definitely recommend....
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“These bullies would not pass on an offer until we ......”

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Jul 22,2014
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By: 'Nomorelierspleaseatpalmersnell'
Jul 22,2014
2 people found
this helpful
These bullies would not pass on an offer until we had registered with their mate who tried to sell us a mortgage and as we had two DIPs already we were not interested but had to go through the hoops. Then agent 1 who was very ...
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What agent could do to change your mind?
Get rid of the bonus system for the mortgage partner services
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“I have seen various properties with Palmer Snell, & had the ......”

Share on :
Apr 18,2013
Minithumbdown
By: 'hn'
Apr 18,2013
1 people found
this helpful
I have seen various properties with Palmer Snell, & had the 'you must meet with our mortgage adviser' lecture every time I was even remotely interested in a property. I wanted to put in an offer on a house, & despite telling them numerous times that my ...
read full review
Was this helpful? Yes
By: Lookingforsomepaybackformylosttime
Jul 21, 2014
View all comments (1)
Bang to rights PS again Your arrogant staff even took the piss right to my face when I queried the same thing ...

“DO NOT USE PALMER SNELL IN PARKSTONE, POOLE!!!!Having sold ......”

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Sep 18,2012
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Rob
By: 'Fishbeast'
Sep 18,2012
4 people found
this helpful
DO NOT USE PALMER SNELL IN PARKSTONE, POOLE!!!! Having sold various properties before, I am not inexperienced in dealing with agents, and Palmer Snell appeared to be professional in their attitude. They provided lots of "selling spiel" which I took for its worth. Once a ...
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What agent could do to change your mind?
Admitted their error in the service they provided and agreed to a reduced fee.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Palmer Snell, Poole BH14 9DS



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