The UK's Largest Customer Review Website for the Property Industry
Cambridge, CB2
1.7/5, 62 Reviews
13% Recommended
60% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
36% letting fee satisfaction
No Description Found
"Have viewed several..."
Share On : 
2 Star Review
By : 'china'
Services : Letting(As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : CB1
17 Apr 2013
People found this helpful5
Have viewed several properties with Tuckers. They all had the same common features: poor EPC rating, knackered 20-year old boilers, cheap nasty laminate flooring so they don't have to replace carpets, and an apparently universal policy of making you liable to maintain the garden (fine) without providing any tools or lawnmower (stingy) and best of all no shed or garage. Anyone else like sharing their living room with a lawnmower? Overall they are one of a group of Cambridge agents who are established, specialise in giving landlords low risk, low cost solutions, can't quite grasp that tenants are not scum, slightly overprice but not much, and spend an overly large amount of employee time playing 'my sign's taller than yours' games on properties with more than one agent. Net result, their properties do not go quickly and you really wonder who benefits and why they bother.
What agent could do to change your mind?
Change the business model, stop being one of the group of agents responsible for the disgraceful state of property in Cambridge (which now looks like mid-1970s Soviet Poland), stop dealing in lazy absent landlords who don\'t care and remember that come the glorious day when one of us scum reach the dizzy heights of buying a property, guess where we\'re not going to come.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60% | 100% | £825,000 | £900,000 |
| Lettings | 50% | 36% | £360 | £1,800 |
Address
Tucker Gardner
Bateman, House, Hills Road, Cambridge, Cambridgeshire
CB2 1LQ
01223 576826
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Tucker Gardner Branches (View All 5)
Property ...
Share On :
5 Star Review
Manjula
By : 'lino'
Services : Letting( As a Tenant )
Sold price : £1150
Would you recommend ? : Yes
Postcode : CB24
28 Feb 2025
People found this helpful0
I had a great experience with Tucker Gardner Cambridge, thanks to Mr. Manjula Kanakaratne. The whole letting process was smooth and fast. Manjula was very professional and took care of all the arrangements quickly and efficiently. His clear communication and attention to detail made everything easy ... Read Full Review
Comments (0)
Was this helpful?:
lino said about Tucker Gardner
Services : Letting( As a Tenant )Date: 28th Feb 2025
I had a great experience with Tucker Gardner Cambridge, thanks to Mr. Manjula Kanakaratne. The whole letting process was smooth and fast. Manjula was very professional and took care of all the arrangements quickly and efficiently. His clear communication and attention to detail made everything easy and stressfree. I highly recommend Tucker Gardner, especially Manjula, anyone looking a reliable letting agent in Cambridge.
The UK's Largest Customer Review Website for the Property Industry
Avoid ...
Share On :
1 Star Review
By : 'Landlady'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : No
Postcode : CB4
2 Feb 2023
People found this helpful2
Worst experience with a letting agent in 20 years of being a landlady. Don't trust them to perform a check-out service if you need a comprehensive service. Avoid at all... Read Full Review
Comments (1)Worst experience with a letting agent in 20 years of being a landlady.
Was this helpful?:
Landlady said about Tucker Gardner
Services : Letting( As a Owner )Date: 2nd Feb 2023
Worst experience with a letting agent in 20 years of being a landlady.
Don't trust them to perform a check-out service if you need a comprehensive service. Avoid at all costs.
The UK's Largest Customer Review Website for the Property Industry
By : Another Landlady
27 Apr 2023I can confirm this comment. The ‘professional’ was surprised that we were waiting at the property to accompany him. He had already just not turned up the first day he was due. He told...
I recently requested Tuckers ...
Share On :
1 Star Review
By : 'Dan'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CB22
31 Dec 2022
People found this helpful1
I recently requested Tuckers estate agents, in Histon to come and value my property. I WISH I HAD NEVER BOTHERED. There has been a catalogue of errors from start to finish (The property never sold) I have had numerous meetings with the team at the office and on the phone. Unfortunately the team... Read Full Review
Comments (0)Was this helpful?:
Dan Five said about Tucker Gardner
Services : Sales( Prospective Vendor/Buyer )Date: 31st Dec 2022
I recently requested Tuckers estate agents, in Histon to come and value my property. I WISH I HAD NEVER BOTHERED. There has been a catalogue of errors from start to finish (The property never sold) I have had numerous meetings with the team at the office and on the phone. Unfortunately the team know nothing about selling properties and how to satisfy customers, they may as well sell potatoes as there is no skill in selling those. I have been left with an unsold property and very disappointed with the service I have received. Where do I go now ? Who do I complain to ? These people who front Tuckers are idiots, which we trust to sell our very expensive properties. If you want my advice, I wouldn’t let this company sell my push bike !!
The UK's Largest Customer Review Website for the Property Industry
I have used TG for eight ...
Share On :
1 Star Review
By : 'Lisa'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CB1
24 Jun 2022
People found this helpful0
I have used TG for eight years to help run my small letting business, but lately found them to be very disorganised, unhelpful and unfriendly- bordering rude! I needed to release a deposit and they were not too concerned, I had to continually call/email them. I know they won’t... Read Full Review
Comments (0)I have used TG for eight years to help run my small letting business, but lately found them to be very disorganised, unhelpful and unfriendly- bordering rude!
Was this helpful?:
Lisa said about Tucker Gardner
Services : Letting( As a Owner )Date: 24th Jun 2022
I have used TG for eight years to help run my small letting business, but lately found them to be very disorganised, unhelpful and unfriendly- bordering rude!
I needed to release a deposit and they were not too concerned, I had to continually call/email them.
I know they won’t care in the slightest- but I have now changed to a different letting agent.
The UK's Largest Customer Review Website for the Property Industry
Deborah ...
Share On :
5 Star Review
Deborah
By : 'Miss'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
9 Jun 2022
People found this helpful0
I never thought I would experience such a genuine person as Deborah Hunt. She saw the needs of my family and she helped me from day one. Very supportive and caring and I felt that she wanted me to have the right property for my needs. Excellent communication and understanding between us and so... Read Full Review
Comments (0)Was this helpful?:
Miss S said about Tucker Gardner
Services : Letting( As a Tenant )Date: 8th Jun 2022
I never thought I would experience such a genuine person as Deborah Hunt. She saw the needs of my family and she helped me from day one. Very supportive and caring and I felt that she wanted me to have the right property for my needs. Excellent communication and understanding between us and so efficient at her job. Thank you.
The UK's Largest Customer Review Website for the Property Industry
Reliable honest excellent ...
Share On :
5 Star Review
Natasha
By : 'susu'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CB2
25 May 2022
People found this helpful0
Reliable honest excellent customer service I would definitely recommend this company to anyone that's looking for rent as they are quick I came across Natasha she was absolutely amazing really helpful excellent customer service... Read Full Review
Comments (0)Reliable honest excellent customer service I would definitely recommend this company to anyone that's looking for rent as they are quick
Was this helpful?:
susu habib said about Tucker Gardner
Services : Letting( As a Tenant )Date: 24th May 2022
Reliable honest excellent customer service I would definitely recommend this company to anyone that's looking for rent as they are quick
I came across Natasha she was absolutely amazing really helpful excellent customer service skills
The UK's Largest Customer Review Website for the Property Industry
This is the very worst estate ...
Share On :
1 Star Review
By : 'Rosemary'
Services : Online Auctions
Would you recommend ? : No
Postcode : CB1
16 Aug 2021
People found this helpful1
This is the very worst estate agent I have ever used! Avoid like the plague! They never ever answer the phone and they advised that they had found a buyer, took the house off the market and over 4 months later, I discovered that the buyer, had no agreed mortgage product, hadn't had a survey... Read Full Review
Comments (0)Was this helpful?:
Rosemary Wilson said about Tucker Gardner
Services : Online Auctions( )Date: 15th Aug 2021
This is the very worst estate agent I have ever used! Avoid like the plague! They never ever answer the phone and they advised that they had found a buyer, took the house off the market and over 4 months later, I discovered that the buyer, had no agreed mortgage product, hadn't had a survey done and he done absolutely nothing and Tucker Gardner hadn't even checked!!! They undervalued the property and I have just sold it with another excellent estate agent who made an extra £16,000 for me.
The UK's Largest Customer Review Website for the Property Industry
The ...
Share On :
1 Star Review
By : 'Sara'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CB4
19 Jul 2021
People found this helpful1
TG are by far the worst agency I have ever had the misfortune of dealing with. They were very disorganised and unprofessional. They didn't tell me the property needed more work before moving in until two days before my moving date, which meant I had to delay it. They also didn't;t... Read Full Review
Comments (0)Was this helpful?:
Sara said about Tucker Gardner
Services : Letting( As a Tenant )Date: 19th Jul 2021
TG are by far the worst agency I have ever had the misfortune of dealing with. They were very disorganised and unprofessional. They didn't tell me the property needed more work before moving in until two days before my moving date, which meant I had to delay it. They also didn't;t finish all the works and promised me more upgrades which ever took place. They left me without hot water for severs days on several different occasions. Sue Hamilton, the property manager, was very slow responding and didn't seem to follow up on any job, She would often had no idea whet r the works had been completed. She also neglected to inform the landlord about works needed work which delayed approval and caused me a lot of inconvenience. The team at TG seems to be bad at communicating with tenants, as well as with each other. They had caused me so much stress when I was moving out early of my tenancy, all because of confusion by some agents. Of course, the deposit return wasn';t so smooth either. Whoever did the inventory check was completely unreasonable but thankful the landlord did not deduct anything. TG, however, did not go through the return procedure prepay and I am still waiting for my deposit, two months after I had moved out. My advice is to avoid them. very unprofessional and will make your time miserable.
The UK's Largest Customer Review Website for the Property Industry
TuckerGardner found great ...
Share On :
5 Star Review
By : 'Penny'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : CB1
27 May 2021
People found this helpful0
TuckerGardner found great tenants for me. Kate McFadzean-Ferguson gave excellent service; friendly and efficient while keeping me informed of what was happening. I would highly recommend TuckerGardner as letting... Read Full Review
Comments (0)TuckerGardner found great tenants for me. Kate McFadzean-Ferguson gave excellent service; friendly and efficient while keeping me informed of what was happening.
Was this helpful?:
Penny Stuart said about Tucker Gardner
Services : Letting( As a Owner )Date: 26th May 2021
TuckerGardner found great tenants for me. Kate McFadzean-Ferguson gave excellent service; friendly and efficient while keeping me informed of what was happening.
I would highly recommend TuckerGardner as letting agents.
The UK's Largest Customer Review Website for the Property Industry
TuckerGardner found great ...
Share On :
5 Star Review
Kate
By : 'Penny'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : CB1
27 May 2021
People found this helpful0
TuckerGardner found great tenants for me. Kate-McFadzean gave excellent service: friendly and efficient and keeping me informed of progress. I would highly recommend TuckerGardner as letting... Read Full Review
Comments (0)Was this helpful?:
Penny STuart said about Tucker Gardner
Services : Letting( As a Owner )Date: 26th May 2021
TuckerGardner found great tenants for me. Kate-McFadzean gave excellent service: friendly and efficient and keeping me informed of progress. I would highly recommend TuckerGardner as letting agents.
The UK's Largest Customer Review Website for the Property Industry
Thank ...
Share On :
5 Star Review
Oliver
By : 'Denise'
Services : Sales( As a Vendor )
Sold price : £825000
Would you recommend ? : Yes
Postcode : CB4
7 Jan 2021
People found this helpful1
I first spoke to Oliver Rivers about selling my property. He was very personable and organised everything. I requested 2 open days and left George Harrison in charge. He is a charming young man and very efficient - so efficient he sold the house. In these days of Covid they managed everything so... Read Full Review
Comments (0)Was this helpful?:
Denise said about Tucker Gardner
Services : Sales( As a Vendor )Date: 7th Jan 2021
I first spoke to Oliver Rivers about selling my property. He was very personable and organised everything. I requested 2 open days and left George Harrison in charge. He is a charming young man and very efficient - so efficient he sold the house. In these days of Covid they managed everything so well. Thank you and well done Oliver and George - Tucker Gardner - Hills Road branch.
The UK's Largest Customer Review Website for the Property Industry
Do not rent with TG, major ...
Share On :
1 Star Review
By : 'Az'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : CB4
22 Dec 2020
People found this helpful1
If I could give zero stars, I would. Make sure you’re rigorous with inventories and records. They firstly messed us around with bills - told us to sign up to “Tilli”, our sign up didn’t go through, they then informed us that we actually had to pay our... Read Full Review
Comments (1)If I could give zero stars, I would. Make sure you’re rigorous with inventories and records.
Was this helpful?:
Az said about Tucker Gardner
Services : Letting( As a Tenant )Date: 22nd Dec 2020
If I could give zero stars, I would. Make sure you’re rigorous with inventories and records.
They firstly messed us around with bills - told us to sign up to “Tilli”, our sign up didn’t go through, they then informed us that we actually had to pay our electrical bill to them. They refused to invoice us, we never received a receipt or an actual amount we had to pay. Just someone on the other end of the phone quoting a number. We still don’t know if the amount we were asked for was completely legitimate.
Not the worst part though. Upon move out they claimed we owed a greater amount than our deposit in mostly bogus fees. A cleaning fee we’re happy to pay, that’s unfortunately standard renting. A fabricated £600 “missing rent fee”, we were not. We took it to the deposit holding scheme and after many months we won the case, as we obviously did not owe rent. We also were quoted a missing electric bill, which we were happy to pay, we just wanted a receipt! They were unable to even produce an invoice/evidence of how much we had to pay for the holding scheme. The deposit holding scheme did not make us pay this full electric bill.
They do not answer their phones, or emails. Our shower broke in our last week there and they didn’t get it fixed in time for the new tenant moving in, she moved in to a broken shower and they didn’t even think to notify her, and they were still trying to contact us about the repairs weeks after we’d moved out.
They refused to undertake legally required electric work, required due to the age of the building. This endangers tenants.
The actual apartment was extremely poor quality, walls peeling, carpet at least 10 years old (they tried to charge us to clean it at the end of the tenancy), bathroom falling apart, linoleum coming up. We lived there out of desperation for a roof over our heads in an awful time. They had no sympathy when we had to move out due to my mother’s death during the Covid pandemic.
I beg you, if you’re looking for a home, do not use Tucker Gardner. I’m surprised they’re still in business after all of the rules they’ve broken. Make sure you have enough in savings to not rely on your deposit being returned, you won’t see it for months, if you even see it at all. I see they’ve done this to many, many others, so this is certainly a trend.
That being said, Vinnie is a lovely member of the company. He was incredibly friendly and helpful through all of this. Vinnie mate, you deserve better than TG. Worth mentioning, I’m sure like a lot of cases, this fault was not on the actual working people in the company. Usually these issues are a company/parent company issue, most agents are just trying to pay their bills like the rest of us.
Keep track of your deposit, keep your lease and your paperwork for everything. Keep paper trails, contact via email and not over the phone. Your deposit is your legal property. I would recommend joining a tenants union if you have troubles.
The UK's Largest Customer Review Website for the Property Industry
By : Sara
19 Jul 2021I am not surprised at all. They seem to have a pattern of behaviour with every tenant. the absolute worst. Sorry you had to go through this, I've been there and it was very...
I would give them 0 or even ...
Share On :
1 Star Review
By : 'Boby'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CB22
27 Oct 2020
People found this helpful3
I would give them 0 or even less, if possible. Useless useless and one more time useless. I would not use them even for free ! I am so shocked at the chaos, disorganization and lack of any common sense. And degree of arrogance from some of them is beyond imagination. They even not pretend to... Read Full Review
Comments (0)I would give them 0 or even less, if possible. Useless useless and one more time useless. I would not use them even for free ! I am so shocked at the chaos, disorganization and lack of any common sense. And degree of arrogance from some of them is beyond imagination. They even not pretend to try. I have no idea how they survived for so long. It must be a miracle.
Was this helpful?:
Boby said about Tucker Gardner
Services : Letting( As a Owner )Date: 27th Oct 2020
I would give them 0 or even less, if possible. Useless useless and one more time useless. I would not use them even for free ! I am so shocked at the chaos, disorganization and lack of any common sense. And degree of arrogance from some of them is beyond imagination. They even not pretend to try. I have no idea how they survived for so long. It must be a miracle.
If you want to sleep at night avoid them by any means. I wished I have seen these reviews earlier I would never get into that pitfall.
The UK's Largest Customer Review Website for the Property Industry
shittest agents! there is an ...
Share On :
1 Star Review
By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : CB1
8 Oct 2020
People found this helpful0
shittest agents! there is an inundation in our flat. they dont do anything. no hot water for months, water leaking throught the roof, carpet being fully... Read Full Review
Comments (0)Was this helpful?:
Alex said about Tucker Gardner
Services : Letting( As a Tenant )Date: 7th Oct 2020
shittest agents! there is an inundation in our flat. they dont do anything. no hot water for months, water leaking throught the roof, carpet being fully damped..ETC
The UK's Largest Customer Review Website for the Property Industry
Waited 5 months for deposit ...
Share On :
1 Star Review
By : 'Abi'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : CB4
11 Aug 2020
People found this helpful4
Rented from TG for 2 years. Whilst renting with them, they were OK, but we often had to ask questions two or three times to get an answer. The main problem we have with them is that we left the property on March 4th 2020, and we JUST received the deposit (August 10th 2020). We had to file a... Read Full Review
Comments (0)Rented from TG for 2 years. Whilst renting with them, they were OK, but we often had to ask questions two or three times to get an answer.
Was this helpful?:
Abi Jepson said about Tucker Gardner
Services : Letting( As a Tenant )Date: 10th Aug 2020
Rented from TG for 2 years. Whilst renting with them, they were OK, but we often had to ask questions two or three times to get an answer.
The main problem we have with them is that we left the property on March 4th 2020, and we JUST received the deposit (August 10th 2020).
We had to file a dispute just to get some sort of response out of TG! And then, even after the dispute was finished, we had to wait another month to get the deposit! Abysmal customer service.
The UK's Largest Customer Review Website for the Property Industry
Disgusting Behaviour and ...
Share On :
1 Star Review
By : 'Chris'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : PE37
29 Jul 2020
People found this helpful3
I can’t even give them any rating Shocking company Disgusting behaviour from them don’t expect to get your deposit back at any time when you move out still waiting They don’t reply to emails and there service is a joke. How there getting away with it is a... Read Full Review
Comments (0)I can’t even give them any rating
Was this helpful?:
Chris Ayling said about Tucker Gardner
Services : Letting( As a Tenant )Date: 28th Jul 2020
I can’t even give them any rating
Shocking company
Disgusting behaviour from them don’t expect to get your deposit back at any time when you move out still waiting
They don’t reply to emails and there service is a joke.
How there getting away with it is a joke.
Please do not use this agent (Abbott’s)
Never got any thing fix at the property.
They are A ROUGE Letting agents and I’m taking legal action oven them
3 times they ask me for my bank details for the return of the deposit and still waiting.
Rouge agents along with a Rouge landlord I had
The UK's Largest Customer Review Website for the Property Industry
Very Worst customer service. ...
Share On :
1 Star Review
By : 'Srikar'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CB5
17 Jun 2020
People found this helpful3
Very Worst customer service. No response from property managers. I have been contacting them from last 9 months for property repairs which are left to be done at time of property handover. None of them respond. Tried every possible way called, emailed and raised a request on fixflo non of them... Read Full Review
Comments (0)Was this helpful?:
Srikar Ambilige said about Tucker Gardner
Services : Letting( As a Tenant )Date: 16th Jun 2020
Very Worst customer service. No response from property managers. I have been contacting them from last 9 months for property repairs which are left to be done at time of property handover. None of them respond. Tried every possible way called, emailed and raised a request on fixflo non of them actually respond. If there is a negative rating I would opt that. Not deserved a single star.
The UK's Largest Customer Review Website for the Property Industry
Avoid !!!!! We were tenants ...
Share On :
1 Star Review
By : 'Filomena'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : CB4
3 May 2020
People found this helpful3
Avoid !!!!! We were tenants for them for 8 years we moved out a month and 1 week ago still waiting for the deposit...They are trying to take 620.00 out of the deposit...Luckily my deposit have stepped in...Hopefully resolve the matter...Also house was never painted in the 8 years being their...Bad... Read Full Review
Comments (0)Was this helpful?:
Filomena Maio said about Tucker Gardner
Services : Letting( As a Tenant )Date: 2nd May 2020
Avoid !!!!! We were tenants for them for 8 years we moved out a month and 1 week ago still waiting for the deposit...They are trying to take 620.00 out of the deposit...Luckily my deposit have stepped in...Hopefully resolve the matter...Also house was never painted in the 8 years being their...Bad maintenance...Now they are trying to say we damaged the house...Avoid this estate agency...Also before we left the property asked the property manager if we needed to do anything ...No he said as you have been their 8 years it will need painting ...So l just did a domestic clean...And still was not clean enough for them!!!!
The UK's Largest Customer Review Website for the Property Industry
Non return on property ...
Share On :
1 Star Review
By : 'Victoria'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : CB21
22 Apr 2020
People found this helpful3
I moved out of my rental property on 16 March and am still awaiting my deposit. Someone else has moved into the property so Tucker Gardner currently have 2 deposits for the same property. I have emailed the agent Richard Levy several times with no response. Everything is signed off and agreed with... Read Full Review
Comments (0)Was this helpful?:
Victoria Beckett said about Tucker Gardner
Services : Letting( As a Tenant )Date: 21st Apr 2020
I moved out of my rental property on 16 March and am still awaiting my deposit. Someone else has moved into the property so Tucker Gardner currently have 2 deposits for the same property. I have emailed the agent Richard Levy several times with no response. Everything is signed off and agreed with the landlord and I haven't even had a courtesy email or call to explain what the hold up is. During a time of national financial hardship, I find this completely acceptable. Quick enough to take my deposit but not return. They are a terrible agent who we haven't once had any assistance from considering the extortionate fees we were expected to pay at the beginning of the tenancy agreement. I would use a more professional outfit in future.
The UK's Largest Customer Review Website for the Property Industry
Complacent Agents- Tucker ...
Share On :
2 Star Review
By : 'Patsy'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : No
Postcode : CB1
25 Feb 2020
People found this helpful4
Have used TG to manage our rental property for a number of years but quality of service, attentiveness and pro-activity other than for collecting fees in the last two years has markedly declined. I don’t blame individual members of staff as such because there seems to be too few of them... Read Full Review
Comments (0)Was this helpful?:
Patsy Dell said about Tucker Gardner
Services : Letting( As a Owner )Date: 25th Feb 2020
Have used TG to manage our rental property for a number of years but quality of service, attentiveness and pro-activity other than for collecting fees in the last two years has markedly declined. I don’t blame individual members of staff as such because there seems to be too few of them to deliver the levels of service you might expect from a national, supposedly competent and professional outfit. My recent experience includes inconsistent or forgotten periodic inspections, poor communication and failure to complete tenancy extensions within required time periods. This is a complacent organisation that does not deliver value for money or quality of service commensurate with the fees they charge landlords for services.
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 62 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
