96% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
96% lettings fee satisfaction
Dec 01,2023
Dec 01,2023
0
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If I could give zero stars I would.
Basically take your money and they don't want to know.
Awful customer service.
Don't bother, go elsewhere
Basically take your money and they don't want to know.
Awful customer service.
Don't bother, go elsewhere
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31st Aug 2024
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13th Feb 2024
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1st Dec 2023
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15th May 2023
reviewed by 'Jean Bunting'
20th Aug 2022
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14th Sep 2021
reviewed by 'Gareth'
Opening Hours
Address
Northwood
6-8 Fieldside
Thorne,Doncaster
South Yorkshire
DN8 4BQ
01405 814 999
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 100% | £48,000 | £430,000 |
| Lettings | 92% | 96% | £320 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 33 | 1 | 57 | 0 | 44 | 0 | 42 | 4 | 11 | 3 |
Areas covered
- DN8
- DN14
- DN15
- DN17
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 31,2024
Aug 31,2024
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Just over a year ago we moved my mother in law into an assisted living apartment. Northwoods handled the sale of her house, her home of 52 years and were the agents for the apartment. Understandably my mother in law was very anxious and worried about ...
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Feb 13,2024
Feb 13,2024
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Arranged to view a rental property on Lower Kenyon street with agents in the Thorne branch. I attended with my two young children (1 and 3yrs). We waited outside the property for 30+ minutes in the cold and wind. I rang several times and was transferred to ...
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Dec 01,2023
Dec 01,2023
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If I could give zero stars I would.
Basically take your money and they don't want to know.
Awful customer service.
Don't bother, go elsewhere...
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Dec 01, 2023
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(1)
Hello,
I'm sorry you have felt the need to leave this review. I would like to discuss this further, so I can understand your experience, as I can't find your details to match it to a property.
If you could please give me a call on 01405 814999 at your earliest convenience, that would be great.
Thanks
Zoe Allan
Operations Manager ...
May 15,2023
May 15,2023
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As ever great service from the team at Thorne. Laura Wilson kept me sane and helped me through a busy time getting organised ready for new tenants just before Christmas. Thank you all....
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Aug 20,2022
Aug 20,2022
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Big thanks to Holly, Nina and all the team at Northwood Thorne. We would highly recommend them. We are 1st time buyers and we found Northwood team very professional and friendly. They responded to our queries very quickly. Nina was very helpful and kept us ...
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Sep 14,2021
Sep 14,2021
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I rented a property through Northwood and the lady’s at the Thorne branch were excellent thought the experience both Laura and Holly.
I couldn’t have asked for a better service....
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Feb 11,2021
Feb 11,2021
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I’ve been looking for properties now for quite some time, Cheryl and her team could not have been more helpful. Constantly updating me with properties that are on the market and even those they aren’t available to view or even listed. They are ...
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Feb 01,2021
Feb 01,2021
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Excellent communication throughout the purchase of our dream home. Constantly checking progress and offering advice and chasing issues many thanks...
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Dec 17,2020
Dec 17,2020
1
people found
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The selling experience could not have been better due to Northwood. Right from the outset Cheryl displayed excellent market knowledge and how best to market the property. Her advice was taken and delivered the positive results Cheryl had predicted. Then throughout the process Northwood, via ...
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Nov 26,2020
Nov 26,2020
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Used Northwoods for a number of years now, very efficient and friendly no matter who you speak to in the office.
Would highly recommend....
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Nov 25,2020
Nov 25,2020
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Pretty good experience been renting house for 5 years never had any issues and hopefully will continue like it.The agent was superb help me with all my questions so cant argue :)...
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Nov 16,2020
Nov 16,2020
1
people found
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What can I say - pro-active, efficient, always wanting to help. In the current climate and restrictions on what is possible have gone above and beyond - thank you Lindsey and Cheryl!...
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Nov 12,2020
Nov 12,2020
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All the staff at the thorne branch have been amazing! Bit I have to say Lindsey and Cheryl are just outstanding! Professional and effective! Sold my house 3 times in 12weeks. They have been supportive, efficient and so so helpful. Well worth their fee, would highly ...
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Nov 10,2020
Nov 10,2020
1
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AWSOME sevice, professionally delt with ,sold my house in 4 days cant ask for more *****!
No need to comment anything else for 20 words !!....
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Oct 27,2020
Oct 27,2020
1
people found
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Excellent customer service and expertise
We have looked at many properties with lots of different agents over the previous few months. This last weekend we viewed one that was on the market with Northwood. The attitude of the staff which has been a combination of ...
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Aug 31,2020
Aug 31,2020
2
people found
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We have had a fair few hurdles along the way with buying our first home but Lindsey has always been really efficient at helping us get answers. We are finally starting to see the light at the end of tunnel so we would like to ...
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Aug 12,2020
Aug 12,2020
2
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Excellent customer service, delivered by friendly, approachable and professional staff. Responses to communications are timely and accurate with helpful and supportive advice provided....
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Aug 10,2020
Aug 10,2020
3
people found
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Northwood is the best estate agents I have had the pleasure to deal with. The staff are lovely and friendly and efficient. I am really happy with the way they have dealt with my appointments and viewings. Thank you....
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Aug 07,2020
Aug 07,2020
2
people found
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Brilliant agent! She's helped me and my partner with going for a property and has always been quick to respond if we ever had any questions or was unsure with anything! Getting a house is a big thing and can be pretty scary but we ...
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Aug 07,2020
Aug 07,2020
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Your representatives who dealt with my custom were very helpful, polite, listening to my every requirement and fulfilling it to the best of their abilities and the out come was my husband and I have the home we were looking for.
All the administration and ...
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Aug 05,2020
Aug 05,2020
2
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The team at Northwood have been amazing! As a first time buyer this whole process is completely new to me and they have been very friendly and helpful with all my questions and pointing me in the right direction....
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Jul 01,2020
Jul 01,2020
2
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Fantastic service from start to finish.
Lovely staff that are always happy to help. LAURA, LINDSEY and CHERYL were all on the same page when it came to comunication. i could speak to anyone of them at any time and didnt have to repeat myself.
...
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Jun 20,2020
Jun 20,2020
2
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From start to finish we have absolutely no complaints about our experience, everyone has made the experience of buying a house for the first time positive, especially after having a previous bad experience elsewhere it made it all the better. Especially putting up with all ...
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Mar 03,2020
Mar 03,2020
3
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We are in the process of purchasing a new property, Lindsey has been dealing with our case. She has been extremely helpful and keeps us updated, we really feel like she has supported us throughout the process, thank you Lindsey...
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Feb 03,2020
Feb 03,2020
3
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Lindsey went above an beyond her job in selling and securing our new home.
Lindsey is a credit to Northwood and I’m sure it would not be the same place without her.
Buying our new build has been a long journey , and it’s ...
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Nov 30,2019
Nov 30,2019
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Great communication Cheryl took great photos walked through the whole process with me. After having a bad experience with another agent all the team at Northwood made me feel confident we could get a sale quickly. They constantly keep me informed of my sale going ...
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Nov 27,2019
Nov 27,2019
3
people found
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I cannot thank Lindsey enough for all she has done in assisting me in buying my house.
If I have had any issues or questions, Lindsey has helped me in a professional and timely manner. I have never felt like anything is too much trouble ...
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Nov 20,2019
Nov 20,2019
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Cheryl and all the other ladies in the office were very efficient.They all did what they said they were going to do when they said they were going to do it....
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Oct 22,2019
Oct 22,2019
3
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The ladies in the office have gone above and beyond to help us with the sale. I can't thank them enough for all their hard work...
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Oct 16,2019
Oct 16,2019
4
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I found the staff in Northwood Thorne office to be friendly and efficient. I have recently been dealing with Lindsey regarding our house purchase ,and She has been so helpful dealing with our enquiries quickly and efficiently....
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Cheryl Seymour
(121)
Lindsey Bennett
(97)
Laura
(10)
Helen Elworthy
(9)
Holly
Nina
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please put your complaint in writing, to [email protected], or post to;
6-8 Fieldside,
Thorne,
Doncaster
DN8 4BQ
Last updated at 12:06 PM 05/07/2018 by allAgents
6-8 Fieldside,
Thorne,
Doncaster
DN8 4BQ
I'm sorry you have felt the need to leave this review. I would like to discuss this further, so I can understand your experience, as I can't find your details to match it to a property.
If you could please give me a call on 01405 814999 at your earliest convenience, that would be great.
Thanks
Zoe Allan
Operations Manager