86% lettings valuation accuracy
47% lettings fee satisfaction
Apr 28,2023
Apr 28,2023
0
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Absolute nightmares that couldn't organise a prayer meet in a nunnery. They gave a move in date, took a security deposit, told me to use their tenants site to pay the first months rent and security deposit and when I logged in to donthat after they finally sent me the details, the outstanding balance was not there, with move-in day being the next day.
They informed me the landlady was taking control of the documentation herself, who then wasn't available to actually move us in until 7pm the next day which I couldn't do, which blundells argued was reasonable, but at the same time acknowledging that this was highly abnormal and outside of normal business hours. Blundells were adamant that the holding fee I'd paid was not refundable and would be deducted from the first months rent.
Apparently they didn't tell the landlady this, who was also asking for the holding fee in the total before moving in, which blundells were holding. One of their agents then completely u-turned on what the first agent was absolutely adamant about and said the holding fee was refundable, after they receive a tenancy agreement from the landlady who was also expecting a holding fee, essentially wanting to pay a holding fee twice.
No one at blundells seemed bothered about the legality of such, and kept trying to twist my words and blame me, stating I was being unreasonable in not being available at 7pm in the evening, and generally getting uppity about things which their other agents later tell me is untrue.
In short, no one there has a clue what they are doing, and aren't particularly interested in solving any problem for you, giving correct advice or legal instruction and can't be trusted for anything their agents tell you when it is so quickly u-turned on by others.
They informed me the landlady was taking control of the documentation herself, who then wasn't available to actually move us in until 7pm the next day which I couldn't do, which blundells argued was reasonable, but at the same time acknowledging that this was highly abnormal and outside of normal business hours. Blundells were adamant that the holding fee I'd paid was not refundable and would be deducted from the first months rent.
Apparently they didn't tell the landlady this, who was also asking for the holding fee in the total before moving in, which blundells were holding. One of their agents then completely u-turned on what the first agent was absolutely adamant about and said the holding fee was refundable, after they receive a tenancy agreement from the landlady who was also expecting a holding fee, essentially wanting to pay a holding fee twice.
No one at blundells seemed bothered about the legality of such, and kept trying to twist my words and blame me, stating I was being unreasonable in not being available at 7pm in the evening, and generally getting uppity about things which their other agents later tell me is untrue.
In short, no one there has a clue what they are doing, and aren't particularly interested in solving any problem for you, giving correct advice or legal instruction and can't be trusted for anything their agents tell you when it is so quickly u-turned on by others.
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Latest Reviews
22nd Sep 2023
reviewed by 'Keith'
15th Sep 2023
reviewed by 'Ebrahim Jamal'
29th Jun 2023
reviewed by 'Aishatu'
6th Jun 2023
reviewed by 'Mary'
28th Apr 2023
reviewed by 'unhappyblundellsuser'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 86% | 47% | £550 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 1 | 2 | 12 | 0 | 0 | 0 | 0 | 0 | 5 |
Areas covered
Services offered
- Sales
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- Block Management
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- Conveyancing
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Jul 13,2024
Jul 13,2024
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Really good service. Thanks, Liam and Freddie for helping me. Their quick response promotes my renting progress. They are very professional. Millicent also shared a lot of properties that may be suitable for me at the beginning, although I did not choose one, I still ...
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Sep 22,2023
Sep 22,2023
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I have been using Blundells since 1998 to manage my properties and have always found them efficient and courteous and willing to go that extra mile. I recently relet a flat with their help and they achieved a good result for me. They also helped me ...
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Sep 15,2023
Sep 15,2023
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I have been dealing with Blundells for more than 10 years and I’m extremely happy with their services and friendly staff specially Lima Murph.
She is always supportive and she has an excellent customer services capabilities....
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Jun 29,2023
Jun 29,2023
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It was a wonderful experience with Blundells Centro. The staff were very helpful. Most especially, Mr.Liam Murphy Bigley and Millicent Morgan. Thank you for the experience!...
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Jun 06,2023
Jun 06,2023
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I moved from my previous letting agent to Blundells and found them very good to deal with. Got a very good tenant fairly quickly. Millie in Blundells was particularly helpful. Would recommend Blundells to Landlords and Tenants....
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Apr 28,2023
Apr 28,2023
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Absolute nightmares that couldn't organise a prayer meet in a nunnery. They gave a move in date, took a security deposit, told me to use their tenants site to pay the first months rent and security deposit and when I logged in to donthat after ...
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Aug 31,2022
Aug 31,2022
0
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Worst lettings agents I've ever had. So unprofessional. Every single communication with them had to be repeated and chased up multiple times to get any solutions. Always blamed the landlord however I was not allowed to contact the landlord directly as the property was blundells ...
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Jan 14,2022
Jan 14,2022
0
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We used their property management and tenancy service. They were extremely unprofessional and kept us bouncing between various people. They will only get in touch when it is financially incentivised directly for them. They delayed our claim which resulted in it being rejected, and are ...
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Oct 07,2021
Oct 07,2021
1
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Rob the deposit as much as possible with the landlord. After I did the professional cleaning, they said: "I can appreciate if you did clean the flat, but as the report shows, it was not to the standard we expect."...
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Sep 25,2021
Sep 25,2021
2
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Terrible.
Slow and poor repairs if they even repaired them, fleecing our deposit because they were too cheap to repair properly....
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Jul 09,2020
Jul 09,2020
2
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Utterly useless start to finish. Staff are incompetent. My emails were ignored for a year and only got back in touch with me at the end of tenancy when they needed something from me, my problems never acknowledged. Several staff emailed asking for the same ...
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Jun 17,2020
Jun 17,2020
0
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Avoid This Letting Agency. I have used various letting agencies and Blundells have by far been the worst. I have spoken with a few previous customers who seem to share a similar experience. Really terrible staff with poor work ethics, after they have signed up ...
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Jun 13,2018
Jun 13,2018
0
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Blundells were to provide a service to find a tenant. I indicated the services I wanted in the proposed contract for the service and I indicated that I had a deposit protection scheme and wanted to use this not Blundells.
The first invoice issued included ...
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Comment on agent fees
You don't know what they might try to charge after they have provided the service. They also made an error inone of the many changing invoices
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May 11,2018
May 11,2018
0
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Arranged two viewing with an agent Olivia, she didn't show up twice! She and her colleagues keep lying and covering up for each other about not showing up.
Really really bad, they should not have a business.
Can't even keep a simple appointment, don't have ...
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Oct 30,2017
Oct 30,2017
1
people found
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REALLY DISGUSTING! They basically do not communicate with each other at all! I called several times but get conflicting answers from different staff. Just got shocked by their rude and unprofessional attitude for changing their words whenever they want! Not to mention such a slow ...
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Not that far yer...
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Mar 14,2017
Mar 14,2017
6
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As far as we can discern this company is run by con men and women. We started a let of a nice flat in a big apartment building in central Sheffield in late January that had some electrical problems that needed fixing right then that ...
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Feb 11,2017
Feb 11,2017
4
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Just avoid them. Their services are poor. they let you wait for ages to get something done. I paid a lot for nothing....
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Sep 06,2016
Sep 06,2016
4
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Awful, awful experience. So bad, that I refused to proceed with the let and lost out on £300 of fees. Blundells even wanted me to insure the landlord's furniture! That's illegal, by the way. But it's in section 2.54 of their policy! Never again dealing with Blundells. ...
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Comment on agent fees
Far too high relative to other agents in the area.
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Sep 29,2015
Sep 29,2015
6
people found
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First of all, if there was rating worse than terrible then that of what I would of chosen and I think they will still get 1 star (which is the lowest rating) but if no stars was an option then that is what I would choose.
...
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May 22,2015
May 22,2015
2
people found
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I've been their customer for 2 years. It is terrible experience to deal with this agent however I'm living with my wife and a new born so it is really difficult for us to move again. Anyway here's why it is terrible.
1. They charges me 250 pound ...
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Feb 16,2015
Feb 16,2015
2
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They charge the tenant £24 to release a reference, the only estate agents in Sheffield that do this. They told my new letting agent that I paid my rent late even though I had a standing order set up each month. They sent someone to inspect ...
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Apr 29,2014
Apr 29,2014
2
people found
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My experience started off fine (or so I thought), when I called and arranged a viewing for a flat in the Q4 apartment block. I explained when I was planning on moving in (early to mid- June) and what I was looking for. The man ...
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What agent could do to change your mind?
Could have kept me up to date/given me correct information rather than wasting my timeAttached Filesnbsp;
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Sep 27,2013
Sep 27,2013
2
people found
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Never has something frustrated me as much as the service I received from Blundells. When looking for a flat I tried to avoid Blundells as I had read previous reviews, however, the apartment I found looked amazing. I viewed the property with 2 other prospective tenants ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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