65% sales valuation accuracy
80% sales fee satisfaction
75% lettings valuation accuracy
78% lettings fee satisfaction
Apr 20,2023
Apr 20,2023
0
people found
this helpful
this helpful
I have been using Homefinders for many years and have always found them to be very professional and extremely supportive. A special thank you to Mahnoor & Melissa for their excellent service in finding new tenants recently.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
20th Apr 2023
reviewed by 'Danny'
6th Nov 2022
reviewed by 'Diabelec'
16th May 2022
reviewed by 'Disappointed'
2nd Oct 2020
reviewed by 'victor'
23rd Aug 2020
reviewed by 'Kelly'
Opening Hours
Address
HomeFinders
146 Kingsland High Street
Hackney,London
Greater London
E8 2NS
020 8533 6461
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 65% | 80% | £0 | £0 |
| Lettings | 75% | 78% | £800 | £2,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 1 | 18 | 5 | 14 | 0 | 9 | 0 | 1 | 4 |
Areas covered
- N7
- E8
- N8
- E5
- EN1
- E9
- N15
- E3
- N17
- E2
- N19
- E1
- N22
- E14
- N18
- N1
- N4
- N5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Apr 20,2023
Apr 20,2023
0
people found
this helpful
this helpful
I have been using Homefinders for many years and have always found them to be very professional and extremely supportive. A special thank you to Mahnoor & Melissa for their excellent service in finding new tenants recently....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 06,2022
Nov 06,2022
1
people found
this helpful
this helpful
I do not recommend the agency Homefinders …is not professional,they are…unprofessional,ignorant,disorganised,in our case it started with the fact that we will live behind the wall with the owners,the agency did not tell us this from the beginning hides this ...
read full review
read full review
Was this helpful?
Yes
Yes
May 16,2022
May 16,2022
1
people found
this helpful
this helpful
Horrible horrible experience. We’ve had a water leak in our flat that was reported in February and the issue is not yet fixed and now it’s may. Gassan seemed helpful at first but now he is starting to ignore our requests and telling ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Dec 02,2021
Dec 02,2021
0
people found
this helpful
this helpful
Mo Sanha from Homefinders Hackney was extremely helpful and invested time and effort in helping me through the whole process. He kept me in the loop constantly and made sure that attention was paid to my requests even after the move. Warmly recommended!...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 02,2020
Oct 02,2020
0
people found
this helpful
this helpful
I moved in June, Ain't Cheap accommodation and comes with cheap furniture.eg. First day leaking gas from gas cooker . Had to call gas emergency services, next day was open a drawer and everything collapse, taps leaks, toilet running, kitchen unit rotten windows handle non ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 23,2020
Aug 23,2020
0
people found
this helpful
this helpful
Gassan was really helpful when we were moving out on a Sunday. The lock got jammed and I was unable to get into the property to get my things. He was great and found someone to get the door open very quickly considering it wasn’...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 01,2020
Jul 01,2020
0
people found
this helpful
this helpful
We had same trouble at the begin, but the issue has been sorted quite quickly. We would like to thanks Gassan to look after us so well....
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Mar 05,2020
Mar 05,2020
0
people found
this helpful
this helpful
Gassan is very friendly and welcoming.
I am very pleased with his service and would recommend Homefinders to any other landlords....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 28,2020
Feb 28,2020
0
people found
this helpful
this helpful
Gassan has been very helpful and making sure maintenance work is done in the property I rent. He's a credit to Homefinders and always very pleasant to deal with. I feel very assured when asking Gassan for assistance with any issues I am having. Thank ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 28,2019
Nov 28,2019
0
people found
this helpful
this helpful
Murat has been a very big help for me to move in to the property as soon as possible and always very professional and with a good frendly attitude ( never got tired with the thousands of questions I had )...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 29, 2019
View all comments
(1)
Hi there Radivoi,
We appreciate the kind words! I’m thrilled to hear that, I'm glad everything worked out for you. It’s always humbling to hear how we’re able to make our customers lives easier.
I’m also happy that you found a house you can call home, I'm pleased you had a great experience with us.
Have a great day, and thanks for the review!
Murat Colak ...
Mar 12,2019
Mar 12,2019
0
people found
this helpful
this helpful
Gassan has always provided very efficient and quick responses to my enquiries.
Gassan is a polite, well informed and considerate agent and a great help to me....
read full review
read full review
Comment on agent fees
N/a.
Was this helpful?
Yes
Yes
Mar 05,2019
Mar 05,2019
0
people found
this helpful
this helpful
I have had the pleasure of communicating with Gassan recently and he has gone above and beyond to assist me. Homefinders have managed my property for many years and I have always found them professional and helpful and Gassan's recent level of service further confirms ...
read full review
read full review
Comment on agent fees
I find the agents fees very good, they have always been very fair and transparent.
Was this helpful?
Yes
Yes
Feb 11,2019
Feb 11,2019
0
people found
this helpful
this helpful
Matthew was very helpful throughout, especially in the process of referencing. It all went quite smooth and I am very excited to be moving in next week....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 06,2019
Feb 06,2019
0
people found
this helpful
this helpful
Gassan is our property manager and acts with great professionalism and efficiency whenever we raise a query or concern.
He has persisted to resolve anything that's been raised and know that we can count on him to sort anything out for us in the future....
read full review
read full review
Comment on agent fees
I don’t think anyone particularly likes paying agency fees but they are unavoidable really when renting via an agency.
Was this helpful?
Yes
Yes
Jan 16,2019
Jan 16,2019
1
people found
this helpful
this helpful
Very pleased the way Zahid dealt with few issues I had with my flat in ilford ie underplaying and carpeting done and the price quoted was reasonable . Also very pleased he handle the court case with regard to my property in Dagenham and finally managed ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 16, 2019
View all comments
(1)
Mr Hamid,
Thanks for your view
Best
Zahid ...
Jan 16,2019
Jan 16,2019
0
people found
this helpful
this helpful
Very happy with the day to day service provided. They always deal with matters in a professional and efficient manner....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 15,2019
Jan 15,2019
1
people found
this helpful
this helpful
I have used this agent for several years and the charges are more than fair and the service very good. I also bought a rental property with the agent which was a easy process....
read full review
read full review
Comment on agent fees
Very good
Was this helpful?
Yes
Yes
Jan 14,2019
Jan 14,2019
1
people found
this helpful
this helpful
Home finders have managed my flat in London, for many years now, they have always been very Professional and friendly.I have no hesitation in recommending them.They offer a good service....
read full review
read full review
Comment on agent fees
about the norm on fees so, good
Was this helpful?
Yes
Yes
Jan 14,2019
Jan 14,2019
0
people found
this helpful
this helpful
i have used them for a few years now and found them efficient and straight forward - a good company for hackney...
read full review
read full review
Comment on agent fees
fees seem fair
Was this helpful?
Yes
Yes
Jan 07,2019
Jan 07,2019
0
people found
this helpful
this helpful
The service provided by Matt has been absolutely fantastic. He is easy to communicate with, quick at replying to emails/calls/texts and generally a pleasure to work with....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 05,2019
Jan 05,2019
0
people found
this helpful
this helpful
Gassan has been extremely helpful and has played an essential role in the refurbishment and letting of my flat.
He ensured that it was vacant for the least possible time. He keeps me informed of developments and is always prompt responding to my emails.
He ...
read full review
read full review
Comment on agent fees
NA
Was this helpful?
Yes
Yes
Oct 10,2018
Oct 10,2018
2
people found
this helpful
this helpful
I have been with Homefinders for the past
8-9 years and very please with the service that you provide very professional and on point in all the years never had to worry about anything hope you keep up the good work....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Oct 11, 2018
View all comments
(1)
Thank you for your positive review.
Best
Zahid Badul ...
Dec 22,2017
Dec 22,2017
2
people found
this helpful
this helpful
The worst renting experience I've had in London in 10 years. Homefinders have no regard for their tenants safety & wellbeing. They provide no service, but charge huge fees for moving in & out of a property. There's no way I would recommend this company or their staff....
read full review
read full review
Comment on agent fees
Extortionate fees. A horrible start & finish to a tenancy.
Was this helpful?
Yes
Yes
Jul 17,2017
Jul 17,2017
2
people found
this helpful
this helpful
This is the worst housing and rental agency I have ever dealt with in my whole life. They are truely unprofessional, and if you can avoid them at any cost! I rented from them a whole year, and when I realised they are incompetent it ...
read full review
read full review
Comment on agent fees
Fees are way too high, they charge you exorbitant fees for basically nothing, such as crossing the name out of the contract to replace with another name.
Was this helpful?
Yes
Yes
Jul 26, 2017
View all comments
(1)
I am sorry that you feel that we have not acted professionally. But some of the information you supplied is wrong. I did check the holding depsoit agreement, the only thing you wanted was a dbl bed and sofa, no decoaration was requested when we took HD, but more importantly when I checked all the worksheets and inspection reports there was no mention of decoration. The only worksheets i can see ar on 28/6 bell and light not working, 25/11 heating not working and on inspection dated 24/2/17 boile ...
Oct 08,2016
Oct 08,2016
3
people found
this helpful
this helpful
Max does not bother getting back to you when he says he will. If I had a problem at my rental, I think I'd be left waiting for it to be resolved and have to keep chasing up going by current communication....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 01,2014
Dec 01,2014
1
people found
this helpful
this helpful
Charlie is excellent. I had an extremely quick response time from Homefinders and right from the very first viewing, Charlie has been there at every step to ensure all my questions were answered, all my requests were conveyed to the landlord and all my issues ...
read full review
read full review
Comment on agent fees
Charlie's fees were very reasonable and a lot cheaper than many agents I dealt with. He was also very transparent about what needed to be paid, when and what for. Fabulous service for the fees paid. Swanky 'Foxton' types should learn from this guy!!!! He blows them out of the water.
Was this helpful?
Yes
Yes
Nov 27,2014
Nov 27,2014
1
people found
this helpful
this helpful
Charlie and the rest of the team at Homefinders were head and shoulders above the other agents I spoke to when looking for a new flat to rent. Helpful and friendly, speedy and efficient, everything went through flawlessly - I was so pleased as I ...
read full review
read full review
Comment on agent fees
Extremely reasonable fees, far superior to the competition
Was this helpful?
Yes
Yes
Aug 18,2014
Aug 18,2014
1
people found
this helpful
this helpful
Takes pride in work and strives to improve work performance.
Enthusiastic, energetic and displays positive behavior.
He always gets the job done when I have issues with the property.
I would give 5 stars
Thanks...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 18, 2014
View all comments
(1)
Hi Kelly,
Thank you for the kind review. ...
Jun 09,2014
Jun 09,2014
0
people found
this helpful
this helpful
My property was handed back from Newham Council unexpectedly. Zahid on request took ownership of my predicament. He refurbished my property ready for re-let in a timely maner. He also kept me updated on the process.. I was therefore able to rely on his decision ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 21, 2014
View all comments
(1)
Hi Wendy
Thanks for your kind comment.
Best wishes ...
May 19,2014
May 19,2014
1
people found
this helpful
this helpful
It was pleasure knowing Alan he helped us sell our property with in the time slot as he said always advised us of what is best for us...
read full review
read full review
Was this helpful?
Yes
Yes
Gassan
(12)
Zahid
(9)
Haydar Sehri
(5)
Matthew
(2)
Murat
(1)
Mo
(1)
Ann
(0)
Leena
(0)
Saqib
(0)
Nadeem
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Should you have a complaint please email [email protected] requesting one of our complaints forms. Once the form is completed and returned, in accordance with our complaint procedure we will be looking into your complaint to establish, amongst other things:
- How/why the issue above happened?
- Whether it was avoidable?
- What corrective steps we need to take?
We will reply to you within ten working days with our response, if that's not possible we will contact you to let you know this and provide an estimate of when we will be able to respond in full.
We take our customers complaints very seriously and, if you're unhappy with our initial decision, we offer two stages of escalation:
1 - Escalation to our Managing Director (Mr H Sehri - [email protected]).
2 - If you are still not happy then the complaint can be escalated to The Property Ombudsman, whose ultimate decision we would be bound by (details of how to complain to The Property Ombudsman are available at www.tpos.co.uk )
