100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Mar 15,2013
Mar 15,2013
4
people found
this helpful
this helpful
500 mile round trip from the North of England to do a viewing. We were very keen cash/no chain buyers. Explained to Jackie, who met us for the viewing, that as soon as we were done, we were back on the road North, and I couldnt call until the next morning, but left her in no uncertain terms having viewed the property with her, that this was a very positive outcome. and I would be ringing Simon first thing in the morning. Arrived home (after a 12 hour day to do a 30 minute viewing), and confirmed Land registry details, public access issues etc. Rang first thing next morning to make firm offer on property to be told the owner had received and accepted an offer the previous day. Clearly this may not be totally the agents error, as it may be the owner who decided that despite our 500 mile round trip we werent genuine purchasers, but for the agent not to have asked the owners on our behalf, to hold out for 12 hours whilst we drove home, knowing an offer was coming and therefore accepting offers on the table, was very very poor. Was our offer as good as the offer they accepted? Who knows. Cash, no chain, and prepared to give asking price, from a couple prepared to do an 500 mile day trip for one property? I think we proved we were genuine. Good luck to the potential buyers, and I hope for the sellers sake, this one doesnt fall through too. But for us, we wont be doing that road trip again for this agent. An expensive and unneccesary experience.
What agent could do to change your mind?
Jackie, was poor. Not particularly interested in selling (was the offer already agreed prior to our viewing?) and she arrived in an old motorhome with a dog. Not a great impression of an agent. Greatly disappointed that the owners werent asked to hold out for us to return home, having asked Jackie to do so, and told her of our practical issue of having to return North immediately. Indeed, I cant think of any reason why an owner wouldnt just wait 12 hours knowing another offer was coming, unless this had been agreed prior to our viewing. Very poor and expensive experience on our behalf.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jul 31, 2018
How many times to you have to emphasis the fact you had to drive 500 miles? For your information, I am a traveller, so it isn't out of the question to pitch up for a viewing in my motorhome and pets. Although you claim to be a cash buyer, the age and condition of your clap trap vehicle suggests otherwise. Anyway, get over it and stop being so bitter.
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
9th Mar 2021
reviewed by 'Serena'
15th Mar 2017
reviewed by 'Mr'
11th Nov 2014
reviewed by 'Mike'
26th Sep 2014
reviewed by 'Andre'
24th Apr 2014
reviewed by 'Rion20'
15th Mar 2013
reviewed by 'Caroline'
Opening Hours
Address
Palmer and Partners Estate Agents Ltd
25 Queen Street
Ipswich
Suffolk
IP1 1SW
01473 211705
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £124,000 | £190,000 |
| Lettings | 100% | 99% | £620 | £620 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Mar 09,2021
Mar 09,2021
0
people found
this helpful
this helpful
Was on with another agent for 4 months, no viewings at all. I was sceptical when Jason at Palmers and Partners said he could get me my asking price and more importantly interest, but he marketed the property on Friday and by Friday night I had ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 15,2017
Mar 15,2017
0
people found
this helpful
this helpful
I have recently let my property with Palmer & Partners. The team guided me through the process from start to finish and kept me up to date with progress every step of the way. I would highly recommend Palmer & Partners and their management service....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Nov 11,2014
Nov 11,2014
1
people found
this helpful
this helpful
We chose Palmer Partners because of their helpfulness and professionalism and they were able to achieve a sale within just a couple of days. However, this turned out to be a particularly complex and problematic sale because of the difficulty in proving legal title. We ...
read full review
read full review
Comment on agent fees
Very competitive.
Was this helpful?
Yes
Yes
Sep 26,2014
Sep 26,2014
1
people found
this helpful
this helpful
Sold one of my rental properties through Palmer and was really impressed with the speed and efficiency with which they managed to flip the house. Managed to organize around a dozen viewings in just one week and had the house sold off in no time. ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 24,2014
Apr 24,2014
3
people found
this helpful
this helpful
My Partner and I viewed several properties with this company receiving a cold and hard approach not even showing us around the property. once my partner and I decided that we wanted the property, we put down a holding fee and reference fee, thinking we ...
read full review
read full review
What agent could do to change your mind?
actually give us the property we put a deposit on? not been rude? apology maybe?Attached Filesnbsp;
Was this helpful?
Yes
Yes
Mar 15,2013
Mar 15,2013
4
people found
this helpful
this helpful
500 mile round trip from the North of England to do a viewing. We were very keen cash/no chain buyers. Explained to Jackie, who met us for the viewing, that as soon as we were done, we were back on the road North, and I ...
read full review
read full review
What agent could do to change your mind?
Jackie, was poor. Not particularly interested in selling (was the offer already agreed prior to our viewing?) and she arrived in an old motorhome with a dog. Not a great impression of an agent. Greatly disappointed that the owners werent asked to hold out for us to return home, having asked Jackie to do so, and told her of our practical issue of having to return North immediately. Indeed, I cant think of any reason why an owner wouldnt just wait 12 hours knowing another offer was coming, unless this had been agreed prior to our viewing. Very poor and expensive experience on our behalf.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jul 31, 2018
View all comments
(1)
How many times to you have to emphasis the fact you had to drive 500 miles? For your information, I am a traveller, so it isn't out of the question to pitch up for a viewing in my motorhome and pets. Although you claim to be a cash buyer, the age and condition of your clap trap vehicle suggests otherwise. Anyway, get over it and stop being so bitter. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
