“Poor customer service from WorkmanFM...”
1 Star Review
Oct 12,2022
By:
'Jason'
Oct 12,2022
Branch: London, 80, Cheapside
Services: Property Management
Would you recommend?: No
Postcode: N17
Branch: London, 80, Cheapside
Property Management
Postcode: N17
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Sadly my experience of 20+ years of custom at the many retailers here such as #Boots, #Wilko, #B&Q, #Lidl, #Asda, #Addidas and #Next has been tarnished by the arrangement that WorkmanFM has with Smart Parking Ltd who oversee their parking. I was 'fined' £45 for being 14 minutes over the 3 hour period. They haven't arranged any customer friendly leeway for this (the obvious thing to put in place) and I doubt #SmartParking has discussed my follow up with their client (the retail park), to enable this. It leaves a sour taste and it's a shame I must now warn others about how customers can be treated here. The park's management company, #WorkmanFM was investigating my query but didn't communicate its conclusion after initial concern, and despite polite follow-up emails. It's also quite well known within the local community that it's not a safe place to park bikes. Many have gone missing even whern secured to the bike stands provided and with security staff and cameras on-site. Not impressed. #Workman Facilties Management Ltd
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