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London City, London EC2V
1/5, 6 Reviews
0% Recommended
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No Staff Registered
"Poor customer service from..."
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1 Star Review
By : 'Jason'
Services : Letting(Property Management)
Would you recommend ? : No
Postcode : N17
Oct 12, 2022
People found this helpful2
Sadly my experience of 20+ years of custom at the many retailers here such as #Boots, #Wilko, #B&Q, #Lidl, #Asda, #Addidas and #Next has been tarnished by the arrangement that WorkmanFM has with Smart Parking Ltd who oversee their parking. I was 'fined' £45 for being 14 minutes over the 3 hour period. They haven't arranged any customer friendly leeway for this (the obvious thing to put in place) and I doubt #SmartParking has discussed my follow up with their client (the retail park), to enable this. It leaves a sour taste and it's a shame I must now warn others about how customers can be treated here. The park's management company, #WorkmanFM was investigating my query but didn't communicate its conclusion after initial concern, and despite polite follow-up emails. It's also quite well known within the local community that it's not a safe place to park bikes. Many have gone missing even whern secured to the bike stands provided and with security staff and cameras on-site. Not impressed. #Workman Facilties Management Ltd
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Alison Girdiefski
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Workman LLP
80, Cheapside, London, Greater London
EC2V 6DZ
020 7227 6200
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Happy to let you live with ...
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1 Star Review
By : 'Alison'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : NR2
Dec 17, 2024
People found this helpful0
Goodness knows how they have stayed in business so long. VERY unprofessional, do not take accountability and happy to let people suffer in unfit living conditions. They are happy to ignore emails and extremely bullish & intimidating in their... Read Full Review
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Goodness knows how they have stayed in business so long.
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Alison Girdiefski said about Workman LLP
Services : Letting( Property Management )Date: 17th Dec 2024
Goodness knows how they have stayed in business so long.
VERY unprofessional, do not take accountability and happy to let people suffer in unfit living conditions.
They are happy to ignore emails and extremely bullish & intimidating in their approach
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Beyond ...
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1 Star Review
By : 'Isaac'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CB1
Sep 8, 2023
People found this helpful2
Failed multiple RICS mandatory requirements in regards to managing the service charge in our property. Failed to issue budgets, apportionment matrixes and service charge statements for three consecutive years. Property unsafe as a result of Workman's failure to act on health and safety... Read Full Review
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Isaac Reed said about Workman LLP
Services : Letting( As a Tenant )Date: 8th Sep 2023
Failed multiple RICS mandatory requirements in regards to managing the service charge in our property. Failed to issue budgets, apportionment matrixes and service charge statements for three consecutive years. Property unsafe as a result of Workman's failure to act on health and safety issues. No heating for half the winter as they failed to fix a boiler identified as broken in May! Overcharged us and charged us outside of the terms of our lease. Late issued budgets absolutely attrocious and unfit for purpose. Still waiting for service charge statements overdue by almost three years. Harassed us for six months for money we didn't owe. Charging 30k plus for electricity to common areas (foyer and toilets). Absolutely shocking for 3+ years. A complete joke of a company. If you're a tenant and this company is managing your property, BEWARE!!
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Absolutely atrocious company ...
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1 Star Review
By : 'Luca'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CH7
Dec 20, 2022
People found this helpful4
Absolutely atrocious company to deal with. Workman have no organisation or administrative skills, that I have seen over the past few years. They are extremely arrogant and heavy-handed, with no regard for tenants and no interest in maintaining positive business relationships. I'd advise to... Read Full Review
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Luca Salamone said about Workman LLP
Services : Letting( As a Tenant )Date: 20th Dec 2022
Absolutely atrocious company to deal with. Workman have no organisation or administrative skills, that I have seen over the past few years. They are extremely arrogant and heavy-handed, with no regard for tenants and no interest in maintaining positive business relationships. I'd advise to run a mile from any landlord that has anything to do with Workman. I would give 0 Stars if I could!
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Poor customer service from ...
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1 Star Review
By : 'Jason'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : N17
Oct 12, 2022
People found this helpful2
Sadly my experience of 20+ years of custom at the many retailers here such as #Boots, #Wilko, #B&Q, #Lidl, #Asda, #Addidas and #Next has been tarnished by the arrangement that WorkmanFM has with Smart Parking Ltd who oversee their parking. I was 'fined' £45 for being... Read Full Review
Comments (0)Was this helpful?:
Jason said about Workman LLP
Services : Letting( Property Management )Date: 12th Oct 2022
Sadly my experience of 20+ years of custom at the many retailers here such as #Boots, #Wilko, #B&Q, #Lidl, #Asda, #Addidas and #Next has been tarnished by the arrangement that WorkmanFM has with Smart Parking Ltd who oversee their parking. I was 'fined' £45 for being 14 minutes over the 3 hour period. They haven't arranged any customer friendly leeway for this (the obvious thing to put in place) and I doubt #SmartParking has discussed my follow up with their client (the retail park), to enable this. It leaves a sour taste and it's a shame I must now warn others about how customers can be treated here. The park's management company, #WorkmanFM was investigating my query but didn't communicate its conclusion after initial concern, and despite polite follow-up emails. It's also quite well known within the local community that it's not a safe place to park bikes. Many have gone missing even whern secured to the bike stands provided and with security staff and cameras on-site. Not impressed. #Workman Facilties Management Ltd
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Terrible at paying invoices. ...
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1 Star Review
By : 'Helen'
Services : Letting( Accounts )
Would you recommend ? : No
Postcode : BS1
Feb 1, 2021
People found this helpful2
Terrible at paying invoices. Took over 2 years to get an invoice paid. Still chasing some. Promised they will be paid and then nothing. Emails and letters ignored. Told systems are down and they can't make payments. Excuse after excuse and passing the blame to other... Read Full Review
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Helen Bryant said about Workman LLP
Services : Letting( Accounts )Date: 1st Feb 2021
Terrible at paying invoices. Took over 2 years to get an invoice paid. Still chasing some. Promised they will be paid and then nothing. Emails and letters ignored. Told systems are down and they can't make payments. Excuse after excuse and passing the blame to other colleagues.
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Security is dreadful. The ...
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1 Star Review
By : 'ANO'
Services : Property Management
Would you recommend ? : No
Postcode : EC4Y
May 4, 2017
People found this helpful2
Security is dreadful. The garage door had been broken over a month before my bike was stolen. It was reported several times by the receptionist and no action was taken. The garage has another entrance to the building, so anybody could easily break into the building using, no security whatsoever.... Read Full Review
Comments (0)Security is dreadful. The garage door had been broken over a month before my bike was stolen. It was reported several times by the receptionist and no action was taken. The garage has another entrance to the building, so anybody could easily break into the building using, no security whatsoever. They took no responsibility.
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ANO said about Workman LLP
Services : Property Management( )Date: 4th May 2017
Security is dreadful. The garage door had been broken over a month before my bike was stolen. It was reported several times by the receptionist and no action was taken. The garage has another entrance to the building, so anybody could easily break into the building using, no security whatsoever. They took no responsibility.
You can also enter the building/offices through the garage, obviously very relaxed about security.
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