33% sales valuation accuracy
50% sales fee satisfaction
Jun 21,2022
Jun 21,2022
0
people found
this helpful
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Shocking, try to get you to use their brokers (Alexander Hall - who are owned by the company that own them). They tell you they are the best in London yet aren't able to get you a mortgage that other brokers can. They tell you they understand your frustration, they don't. They just want easy mortgages and easy buyers. They continue to show others the flat that you have a made an offer on so they can get a better price (despite having an offer in principle from another broker). Tell you that the developer will only accept your offer once their broker has confirmed affordability. In my opinion it just sounds very fishy, it would be better if they explained their potential conflict of interest with their mortgage broker and it was clear to everyone they are owned by the same people. Plus be clear of the process beforehand as it's very frustrating, bad for me but also bad for the seller. As it puts me off the property as I can't trust the developer or the estate agent or the broker.
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21st Jun 2022
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1st Jan 2019
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6th Jun 2017
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 50% | £460,000 | £460,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 3 |
Areas covered
- SM1
- SM5
- SM2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 21,2022
Jun 21,2022
0
people found
this helpful
this helpful
Shocking, try to get you to use their brokers (Alexander Hall - who are owned by the company that own them). They tell you they are the best in London yet aren't able to get you a mortgage that other brokers can. They tell you ...
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Sep 02,2021
Sep 02,2021
0
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I appreciate my agent, Rachel Ng's efficiency & professionalism on finding the property for me to rent within a week. Her response is quick & she can understand my needs. I'll definitely recommend my friends to buy or rent properties from Foxtons in future....
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Jul 24,2020
Jul 24,2020
5
people found
this helpful
this helpful
After a week of very little communication from Foxtons Sutton, in the days leading to my move, I finally received the keys to my new family home. The estate agent had said she'd inspected the property the previous night and we were all good to ...
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Attachments
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Jan 01,2019
Jan 01,2019
4
people found
this helpful
this helpful
Branch manager William Campbell said give me the Keys to my property and he will sell it but I refused as I ask him would he trust me with the Keys to his car and he said No so why should I trust with my ...
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Comment on agent fees
BAD
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Jun 06,2017
Jun 06,2017
8
people found
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Foxtons Sutton treated me disgracefully and may treat you the same way, avoid them.
I believe they discriminated against me because after chasing me to market my house with them and making multiple promises and even wanting to bring viewers before I had instructed them, ...
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Comment on agent fees
Extortionate
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Jul 02, 2018
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(1)
You went with them because of their high valuation, you got greedy and saw pound signs over quality and customer service. More fool you for going against feedback you have read and advice from trustworthy sources. What did you really expect? ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 10:11 AM 07/09/2017 by Daisy Mason
