96% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
Apr 27,2022
Apr 27,2022
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I can't thank Gavin and Mark enough for sorting out the Sale of property. Excellent customer service from start to finish. Initially, I advertised my property with another estate agent but it didn't sell and I didn't find them useful at all. Personal connection was missing. It was very transactional. On the other hand, both Mark and Gavin provided personal touch and helped me with every step of Sale. They are the best!
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Opening Hours
Address
Northwood
Bridgewater House, 4 Victoria Road
Ashford
Kent
TN23 7AJ
01233 229788
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 99% | £145,000 | £2,800,000 |
| Lettings | 100% | 97% | £375 | £2,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 39 | 1 | 78 | 3 | 57 | 0 | 40 | 3 | 6 | 1 |
Areas covered
- TN23
- TN230
- Kent
- TN24
- TN25
- TN26
- TN27
- TN28
- TN29
- TN30
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 27,2023
Feb 27,2023
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One of the best Estate Agents I have dealt with.
Honest and reliable, Mark and Gavin were both very accommodating -nothing was too much trouble.
Very professional and helpful agents, their guidance throughout the purchasing process was exceptional.
I would use them again and again....
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Jan 28,2023
Jan 28,2023
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A totally professional team at Northwood!
Gavin and Mark have both been amazing in dealing with the sale of my property.
Nothing was too much trouble , always available to speak to me and keep me updated.
I would highly recommend them to anyone!...
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Feb 09,2023
Feb 09,2023
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Mark was very polite and very helpful. We really love the honesty of this agent and the professional but friendly manner he helped us through the buying process.
We will definitely use Northwood again for any buying/ selling needs we have in the future....
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Dec 21,2022
Dec 21,2022
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Patience and her team are amazing!! I have rented with Northwood for 5 years now and the service has been brilliant, tenants are looked after and Landlords are kept up to date with inspections....
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Dec 21,2022
Dec 21,2022
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Very happy with Northwood in particular Patience Simpson who goes the extra mile to ensure the tenants problems are resolved asap....
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Nov 16,2024
Nov 16,2024
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Selling our home with Northwood Stevens in Singleton, Ashford was stress-free. Within a few days of it being listed they had lined up multiple viewings, and within a fortnight our house had sold at above asking price. We've used other agencies in the past, but ...
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Nov 16,2024
Nov 16,2024
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Brilliant company to go with for a first time renter, everything went well and smoothly. They kept us up to date on everything, very patient and understanding. Went that extra mile to help myself and my bestfriend out. We’re so excited to be moving ...
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Oct 07,2024
Oct 07,2024
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We recently had the pleasure of working with Northwood while purchasing our new home, and we couldn’t be more impressed with the level of service we received throughout the process. Gavin is very responsive, professional and offer valuable advice in helping us find the ...
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Sep 23,2024
Sep 23,2024
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Northwood (Stevens) was fantastic! Very responsive, professional, and kept us informed at every step. Mark, Gavin and Josh's expert advice made the sale process smooth and stress-free. Highly recommend!...
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Sep 20,2024
Sep 20,2024
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very good at managing rental properties. dealing with Ms Patience for more than 7 years now.
Mark and Gavin and others are always helpful....
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Sep 12,2024
Sep 12,2024
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Literally could not fault Natalie and Bethany from the Ashford branch.
They have both been amazing from the start and couldn't recommend them enough!
Honestly thank you!...
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Sep 11,2024
Sep 11,2024
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An exceptional professional service delivered by friendly people!
We are a property company and chose Northwood to market our empty rental units. Definitely the best in Ashford....
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Sep 10,2024
Sep 10,2024
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Northwood has been an excellent agency for both tenants and landlords, offering top-notch assistance and valuable information. Their high standards in letting ensure a positive experience for both tenants and landlords, promoting long-term relationships. They provide regular updates, and are always easy to contact. The ...
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Sep 03,2024
Sep 03,2024
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Very friendly attentive. Like to pop in office for more direct contact. Email contact can be little spasmodic with some members of staff. Patience is always very efficient and helpful....
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Sep 01,2024
Sep 01,2024
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Northwood Ashford have been involved with my 4 rental properties for the past 2 years. Patience and her team have always been professional and supportive, extending their advice in a minefield of regulations. During a difficult situation with a tenant recently, Patience went the extra mile and ...
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Aug 30,2024
Aug 30,2024
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Patience and the team were incredibly supportive, making the process stress-free and finding the perfect tenant. Everything has gone smoothly since, and I highly recommend their services. Thank you!...
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Aug 30,2024
Aug 30,2024
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Very helpful staff! Natalie was always reachable via email and responded promptly with any queries I had as well as liaised with the landlord on my behalf. It made the process much smoother....
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Aug 28,2024
Aug 28,2024
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Outstanding service !!! Thank you so very much Emma for your service you are truly a star 🌟....
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Aug 23,2024
Aug 23,2024
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Both Emma and Natalie have been extremely professional and helpful in my quest to find suitable tenants for my properties. In fact, they were employed by another estate agent and I "followed" them when the business was sold.
I can only hope that their present ...
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Aug 21,2024
Aug 21,2024
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Northwood have managed my property for many years. They are always prompt at arranging repairs and report regularly on the overall condition of the property. My tenant also seems happy with the service....
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Aug 16,2024
Aug 16,2024
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Natalie and Bethany were amazing at helping me and my partner find our first home. Very helpful and welcoming from the second we met them. Very supportive all round.
Would definitely recommend for anyone, no question was too silly for them always had helpful answers...
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Aug 12,2024
Aug 12,2024
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We have been delighted with the service provided by all of the Northwood staff at the Singleton Centre Branch, Ashford. The help and advice provided throughout the process was excellent. We were also updated regularly without the need to chase and genuine care and consideration ...
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Jul 26,2024
Jul 26,2024
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5* Lovely, easy stress free sale of property. I will use again...
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Jul 25,2024
Jul 25,2024
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Excellent estate agents. Gavin was brilliant during the whole process. He was very polite and professional and kept us informed about the progress throughout. I thoroughly recommend Northwood and happy to give 5 stars and more if I could....
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Jul 22,2024
Jul 22,2024
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We are incredibly pleased with the service we received from Northwood for our first home purchase. A special shout-out to Gavin Gravenzande whose exceptional service truly stood out. Throughout the whole process Gavin was highly professional, knowledgable and genuinely committed to making the process as ...
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Jul 09,2024
Jul 09,2024
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I rented my new build flat through Northwood Ashford's guaranteed rent scheme.
The team rented it on the first viewing and the whole process was smooth and hassle free.
Everyone was helpful,efficient and friendly....
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Jul 08,2024
Jul 08,2024
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A very professional service from initially Mark and then Gavin who has handled our sale. Still at early stages, but we have been regularly updated with the progress of the sale. Any questions we have asked have been responded efficiently and politely.
Would thoroughly recommend ...
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Jul 08,2024
Jul 08,2024
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I was recommended Northwood by 2 people, and I have not been disappointed.
Having used 3 other estate agents that frankly did not deliver, Northwood are a breath of fresh air. They have constantly kept me updated, very approachable and very professional. Would definitely recommend....
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Jun 25,2024
Jun 25,2024
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I was unsure when putting the property on the market as everything seemed difficult. I was put onto Northwood Stevens and met Gavin. Once we had talked i felt so much better and Gavin has kept me informed as we go on. I am impressed ...
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May 13,2024
May 13,2024
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I met Jacqui today at a rental property. She was a breath of fresh air in the realm of estate agents.
She was helpful and honest and gave us plenty of time with additional support and guidance after the viewing. If only all estate agents ...
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Gavin
Natalie
Bethany
Joshua
Emma
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Last updated at 11:15 AM 05/07/2018 by allAgents
Best Letting Agent in Ashford 
